Contributed by Peggy Altamura,
wish-list of healthcare leaders in Arizona with whom to sit for a conversation.
Reason enough to renew an annual membership in ACHE. Intimate gatherings of AHE
members that draw a variety of students, physicians, executives, and leaders
from all areas of healthcare. A place to connect, to learn, and to be inspired.
from Experience programs are memorable. Unscripted and delivered from the
heart, work and life challenges, inflection points, and lessons are gifted in
the spirit of working together to improve healthcare.
August, the Learning from Experience program was delivered and hosted by Mark
Slyter, President and CEO of the East Valley market, Dignity Health Arizona
which includes Chandler Regional Medical Center and Mercy Gilbert Medical
Slyter has served in healthcare administration roles for more than twenty
years, including president and CEO of Baton Rouge (La.) General/General Health
System and president and CEO of Jackson, Miss.-based Baptist Health Systems. He
earned his doctorate in health services administration from the University of
Alabama at Birmingham.
conversation covered a wide range of topics. He speaks quietly. With his calm,
humble delivery, Mark spoke of his appreciation for the benefits mentors
contributed to his career. He described a variety of mentors from various
fields and areas of his life. Mark credits a mentor for teaching him to pause
in a moment he thought he was absolutely right and to remember “there may be
more than one right”.
coaches also earned respect. Mark said the best advice he received was from a
professional coach who told him, “They don’t pay you to be tough or smart. They
pay you for your wisdom and judgement.” Mark added that the value of a
leader is in the ability to use experience, evidence, and collective knowledge
– to use the wisdom of the team. To develop the depth of collective knowledge,
find your network, be connecting, meet new folks, reach out.
gets Mark “charged up” is putting the puzzle pieces together. In his current
role, he has great opportunity to enjoy doing that. Various puzzle pieces were
discussed, but you had to be there…
piece I will mention is safety. Mark’s team is focused on safety and he gave
information on the current status of patient safety that is exciting. If you
are interested in learning what is working for them, connect to learn more.
happens in AHE does not stay in AHE. It travels, grows, develops, and enhances
other organizations. Stories and fragments of information are seeds of
confidence and develop paths of investigation. Thank you, Mark Slyter for
sharing and inspiring, and Dignity Health for hosting. Thank you, participants
for adding to our collective base of knowledge.