Quarterly Newsletter of the Canadian Chapter of ACHE
Summer 2019
In This Issue
Message from Your Board Chair
Message from Your ACHE Regent - Summer 2019
Elections Process for 2020 Board of Directors
Call for Nominations: 2019 Regent's Award for Canada
Improved Communication Leads to Higher Patient Outcomes, Lower Readmission Rates
ACHE Canada Member Spotlight: Danielle Swerhone
New & Noteworthy in Canadian Healthcare
Learning Corner
Join the ACHE Official Group on LinkedIn
General Information
How to 'Opt-in' to ensure delivery of Chapter E-newsletter
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2019 Chapter Officers

Frances Roesch, FACHE 

Chapter email | LinkedIn


Vice Chair

Todd Stepaniuk   

Chapter email | LinkedIn



Leslie Benecki, FACHE 

Chapter email | LinkedIn


Chair, Audit Committee

Guy Bourbonnière

Chapter email LinkedIn


Chair, Communications 

Paula Neves, PhD

Chapter email LinkedIn


Chair, Membership & Advancement

Todd Stepanuik   

Chapter email LinkedIn


Chair, Programs

David Matear, FACHE

Chapter email LinkedIn


Regent &

Chair, Nominations

Danielle Swerhone, FACHE

Chapter email LinkedIn



Frances Roesch
Message from Your Board Chair

Dear Fellow Canadian Chapter Members,

Welcome to our late summer newsletter. As we wend our way towards fall, we have the chance to savour the last days of summer and mark a conscious passing into a new season. Here in Canada, we have the benefit of four distinct seasons. We enjoy a cycle of renewal that other regions do not experience in the same way. So too, the cycles of many other aspects of our lives are entering transitions. With September comes the return to school for our children: elementary through to post-graduate, the beginning of the school year is upon us. We transition from elementary to high school, from high school to college or university, pursuing knowledge and experience to reach our next goal.

As we trade weekends at the cottage and leave behind the sports that fill our time, whether playing for or cheering on our favourite team, we face similar choices in our professional lives. As members of ACHE, we are lifelong learners. It is time for us to consider what we will learn this fall as we leave behind the days of summer. The options are many and the decisions personal in many ways. For those who had children early, this chapter may be to pursue a master’s degree that wasn’t an option in those busy years. For others, the heavy years are upon them, balancing the realities of raising children, supporting aging parents while still growing a team in a leadership role. And for some, the chance is now to choose a different path. To follow a dream and see it to fruition in that narrow slice of time while children are grown, grandchildren yet to come, parents are healthy and years of hard work create a small window of freedom that is to be cherished and explored rather than left for “could-have-been”.

Through all of these stages ACHE and the Canadian Chapter of ACHE are our companions. The reduced dues for students and new members, and offerings for early careerists and new managers. Programs designed specifically for Fellows and CEOs for those more established in our careers. Dues waivers when things don’t go as planned and we find ourselves without work. Tuition waivers when we need to learn and the cost of programs are beyond our reach.

Yes, even with ACHE the seasons continues in earnest: remember where you are in these cycles. There is always something to give to our ACHE colleagues. It may be your time and talent through a committee or board participation. It may be more direct with the mentorship of a new member of the chapter. Reach out to those around you. Extend a hand if you are in a position to do so. Remember how much it meant when someone reached out to you.

Frances C. Roesch, M.H.A., FACHE, is Chair of the Canadian Chapter of the American College of Healthcare Executives and Director of Administration, Department of Obstetrics and Gynecology, Michael G. DeGroote School of Medicine, in the Faculty of Health Sciences at McMaster University in Hamilton, Ontario. She can be reached at froesch@gmail.com.

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Upcoming Events
Oct 17, 2019 - Emerging Leaders Fall Summit-Adaptive Leadership: Collaboration not Competition, Detroit MI
Join the Midwest Chapter of ACHE for its first ever emerging leader summit. Explore the impact of public and private sector changes influencing health and how leaders are using adaptive leadership to drive collaboration as a competitive advantage. Eligible for a 1.5 hour Face-to-Face Education Credit toward advancement or re-certification in the American College of Healthcare Executives.
Oct 24, 2019 - How to Drive Improvement in Patient Satisfaction Scores, Geneva NY
The Health Care Management Association Central New York 2019 Fall Conference has an exciting line up of speakers and content. How to Drive Improvement in Patient Satisfaction Scores is designed to discuss initiatives and programming implemented in a community hospital setting to improve patient satisfaction. Early bird registration rate for ACHE Members ($200 USD) ends September 24.
Nov 4, 2019 - ACHE Canada Session, BC Health Leaders Conference, Vancouver
Join us in Vancouver on Monday November 4, 2019, 1-3:30pm for the ACHE Canada session at the BC Health Leaders Conference. For more information visit www.canada.ache.org.
Mar 23-26, 2020 - ACHE Congress, Chicago
Join more than 4,000 health care leaders for the premier education and networking event of the year.
To register or for other education options, visit www.canada.ache.org or www.ache.org/learning-center/education-and-events

The Canadian Chapter of ACHE is an independent chapter of the American College of Healthcare Executives.

Vision: To be the professional association of choice for Canada's health leaders.

Mission: To promote exceptional professional development through partnerships, networks and access to national and international resources enabling health care leadership excellence.