Winter 2013
Winter 2013
In This Issue
Message from the President - Winter 2013
Message from Your ACHE Regent - Winter 2013
National News - Winter 2013
Membership - Winter 2013
Programs - Winter 2013
ACHE Education Programs - ACHE Education Calendar and Key West Cluster
Sponsorship - Winter 2013
Chapter News - Winter 2013
Lead by Example: Know the Qualities of a Good Leader
Prep to Present to the C-Suite or the Board
Frequently Asked Questions About ACHE Credentialing
Earn ACHE Qualified Education Credit
ACHE of Central Florida Chapter Student Membership Scholarships
Join the ACHE Official Group on LinkedIn
Ensure delivery of Chapter E-newsletter (Disclaimer)
Newsletter Tools
Search Past Issues
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ACHECF Officers

President ACHECF
William P. Perno, FACHE
Assistant Vice President, Clinical Integration
Florida Hospital Healthcare System

Chapter Vice-President
Judy Killebrew, FACHE
Chief Operating Officer
Werbillik, Inc.

Saad Ehtisman, FACHE
Central Florida Health Alliance

Past President
Jan Moysey
Director, Strategic Ventures Group
Florida Hospital

Regent - Eastern Florida
Alex Johnson


Secretary/Treasurer Elect

Amelia Boyd, FACHE
Director Strategic Planning/Business Development, Heath First

Membership Chairperson

Joel Nater
Practice Manager, Orlando Health

Membership Chairperson Elect

Dzuy. K. Vu (Tek)
Patient Experience Senior Analyst, Florida Hospital

Programs Chairperson

Jake Kirchner, DPM, MHSA
Director, Strategy and Business Development
Florida Hospital Kissimmee

Programs Chairperson Elect

Hector M. DeJesus, RN
Patient Safety Officer, Florida Hospital Altamonte

Communications Chairperson

Mari R. Jones
Associate Administrator, St. Cloud Regional Medical Center, HMA

Communications Chairperson Elect

Janell Smith, MSHA, LHRM
Director of Quality and Risk Management, HealthSouth Sea Pines Rehabilitation Hospital

Sponsorship Chairperson


Sponsorship Chair Elect

Sheila Ortiz
Advanced Molecular Imaging and Radiation Therapy, Business Line Manager, Phillips Healthcare

LPC Chairperson

William J. Pfingsten, FACHE
Vice President Ambulatory Services, Central Florida Health Alliance

LPC Chairperson Elect

Christopher Wood
Physician Recruiter, Central Florida Health Alliance

Member At Large

Bernardo Ramirez, MD
Associate Professor, University of Central Florida

Student Representative

John Martin
Assitant Practice Manager, Florida Hospital Centra Care

Administrative Assistant

Kimberly A. Wolff

(321) 591-4197


Frequently Asked Questions About ACHE Credentialing

  1. What are the advantages of becoming board certified in healthcare management and earning the FACHE credential?
    Earning the distinction of board certification in healthcare management as a Fellow of the American College of Healthcare Executives (FACHE) signifies your expertise, experience and commitment to continuing education and professional development. Just as members of the medical staff are board certified, having the FACHE credential by your name indicates a level of achievement in the profession.
  2. What are the major requirements that I must meet to earn the FACHE credential?
    The credentialing system is multifaceted and involves academic preparation, healthcare management experience, ACHE tenure, passing the Board of Governors Examination in Healthcare Management, continuing education, references, and community and civic involvement. View a checklist of requirements.
  3. What qualifications do I need before I can submit a Fellow application?
    At the time you submit your Fellow application you must hold a healthcare management position, have two years of healthcare management experience, provide a copy of your current job description and organizational chart, provide the names of three references from current Fellows and hold a master’s or other advanced degree. Your application remains valid for three years by which time you must meet all criteria or reapply.
  4. What if I do not know any Fellows and need assistance finding three of them to serve as references?
    You can use the Member Directory on to locate Fellows in your area or across the world. You may also contact your Regent and ask for assistance in identifying Fellows to serve as references (go to the About ACHE area and click on "governance" to find the Regent for your area).
  5. What is a Structured Interview?
    The structured interview is a face-to-face (strongly recommended) or telephone meeting in which the Fellow reference asks the Fellow candidate questions to determine the candidate's professional reputation for competence, judgment, integrity and ethics. A list of suggested interview questions can be found on the Structured Interview Fellow Reference Form.
  6. Can I earn Fellow status if I do not have a master’s or other advanced degree?
    To be eligible to submit a Fellow application and advance to FACHE status, you must have a master's or other advanced degree.
  7. Can I take the Board of Governors Examination before I submit a Fellow application?
    You must first submit your FACHE application. However, you do not need to meet all the Fellow criteria to submit an application (see question #3 above). After submitting your application and after ACHE has received your three references from Fellows, you may be approved to sit for the Board of Governors Examination. Reference forms are contained in the FACHE application, or your reference may obtain a PDF of the form or submit the reference online through the credentialing area. Your Fellow application remains valid for three years while you are completing any remaining requirements.
  8. How should I prepare for the Board of Governors Examination?
    There are a wide range of resources available on the Board of Governors Examination area. Many local chapters also organize study sessions. In addition, you may wish to attend a Board of Governors Examination Review Course, participate in the Online Tutorial or purchase the books in the BOG Exam study set .
  9. Once I have passed the Examination, what other requirements do I need?
    You must have three years’ tenure as an ACHE Member, five years of healthcare management experience, 40 hours of continuing education credit in the past five years, of which 12 hours must be ACHE Face-to-Face Education, and participation in at least two healthcare and two community/civic activities in the past three years.  After January 1, 2014, the amount of continuing education credits will change to 36 hours, of which 12 will still need to be ACHE Face-to-Face education, within the past three years.  Please refer to Quick Reference Guide (PDF) for more information.
  10. What are examples of healthcare and community/civic activities?
    Examples of healthcare activities may include state hospital association meetings, voluntary health agency involvement, ACHE volunteer activities (such as chapter meetings or Advancement Information Sessions) or other healthcare-related commitments. Examples of community/civic activities may include participation in charitable organizations, religious organizations, school boards, community boards or other related activities. These activities can be one-time events or short-term commitments.
  11. How does ACHE define a healthcare management position?
    A healthcare management position is one which the person is employed by a healthcare organization or by an organization whose purpose is to influence the growth, development or operations of a healthcare organization. To be eligible for advancement a candidate's position must include planning, organizing, staffing, leading and controlling functions at the organizational or department level. Eligible positions include but are not limited to C-suite executives (CEOs, COOs, CMOs, CNOs, CIOs etc.) associate and assistant administrative officers, directors as well as specialty management positions of comparable executive authority.
  12. What is the tenure requirement to advance to Fellow status?
    The tenure requirement is three years as an ACHE Member, Faculty Associate or International Associate. Tenure as a Student Associate does not apply toward fulfilling this requirement.
  13. What are ACHE Face-to-Face Education credits?
    ACHE Face-to-Face Education credits are those credits earned through ACHE-approved chapter panel discussions and programs offered by the national organization.
  14. How are ACHE Qualified Education credits defined?
    ACHE Qualified Education credits are credits that are earned through programs offered by ACHE, chapters or other qualified sources, whether the programming is face-to-face or distance offerings (webinars, online seminars, self-study courses, etc.).
  15. How far back can I go for my continuing education credits to qualify?
    You may apply continuing education credits/contact hours earned in the most recent five-year period prior to becoming a Fellow. You will need 40 total continuing education hours, 12 of which must be ACHE Face-to-Face Education. The remaining 28 hours may be either ACHE Face-to-Face Education or ACHE Qualified Education hours.  After January 1, 2014, the amount of continuing education credits will change to 36 hours, of which 12 will still need to be ACHE Face-to-Face education, within the past three years.  Please refer to Quick Reference Guide (PDF) for more information.
  16. Are Fellow projects still an option?
    The new credentialing system does not include Fellow projects. However, individuals who already have started Fellow projects may complete them if they wish.
  17. Will the changes in the credentialing system alter my Fellow recertification requirements?
    After January 1, 2014, the total amount of Healthcare Management Continuing Education credits needed to recertify is 36 hours, 12 of which must be ACHE Face-to-Face Education credits, and demonstration of involvement in healthcare and community/civic affairs since your last Advancement or Recertification.
  18. How does the credentialing system relate to the ACHE Recognition Program?
    The ACHE Recognition Program (PDF) is separate from the credentialing process. The Recognition Program celebrates members’ commitment to the healthcare management profession through volunteer activities. There are three award levels, and awardees will be acknowledged at their local chapter.
  19. Where do I go for more information or if I have a specific question about my application or advancement status?
    If you need further assistance, contact ACHE’s Customer Service Center at (312) 424-9400 or email us at You may also wish to refer to the Regulations Governing Admission, Advancement and Recertification. For general questions, refer to the credentialing area.
  20. How will the credentialing changes in 2012-2014 affect me?
    The changes, which impact the definition of ACHE Face-to-Face Education credit, will affect each member differently depending on the year each member attained or plans on attaining Fellow status. To determine how the changes will affect you, please review the Credentialing Changes Quick Reference Guide (PDF).
  21. What are the advancement deadlines to participate in the 2014 Convocation Ceremony?
    Advancement Application Deadlines
    If you are interested in becoming board certified in healthcare management as an ACHE Fellow, let us recognize you at the 2014 Convocation ceremony. Submit your completed Fellow application (including supporting materials) by Oct. 31, 2013. The following advancement requirements must be met by Dec. 31, 2013 in order to participate in the Convocation ceremony: Sit for and pass the Board of Governors exam, continuing education hours, five years healthcare management experience and two community/civic and two healthcare activities. Please note: You can still participate in the Convocation ceremony if you do not meet the three-year ACHE tenure requirement by Dec. 31, pending you will meet the requirement by the Convocation date, March 23, 2014.

    For more information on these deadlines, contact the Customer Service Center via Live Help, email or call (312) 424-9400.


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Proposed "Hold the Date" dates for ACHE of CF Events - 2014

Click HERE for more information

Social Media and Mobile Health: The Good the Bad and the Ugly

February 20th, 2014 Thursday 5:45 pm – 8:15 pm
Tentative Location: Health Central – Gleason Room, Garden Level

Networking Event: CEO Rounds

March 20th, 2014 Thursday 11:30 am – 1:00 pm
Tentative Location: Health First Viera Hospital

Financial Implications: The Push From Inpatient to Outpatient Care


Medical Tourism: The Globalization of Healthcare

April 18th, 2014 Friday 6:30 pm – 7:30 pm
Tentative Location: Lakeridge Winery & Vineyards

 Diversity and Inclusion

May 22nd, 2014 Thursday 5:45 pm – 8:15 pm
Tentative Location: Florida Hospital Celebration

Networking Event: CEO Rounds

August 14th, 2014 Thursday 11:30 am – 1:00 pm
Tentative Location: Florida Hospital Orlando – Florida Division Executive Offices

Career Positioning: Strategically Mapping Your Early Career Development

September 4th, 2014 Thursday 5:45 pm – 8:15 pm
Location: University of Central Florida – Alumni Center

Tentative - The Path to EHR Implementation: Strategies for Success

October 16th, 2014 Thursday 5:45 pm – 8:15 pm
Tentative Location: Orlando Magic

State and Federal Health Reform: The Past, Present and Future

November 13th, 2014 Thursday 5:45 pm – 8:15 pm
Tentative Location: Florida Hospital Orlando – Ginsburg Tower

Please periodically check the ACHE of CF Website for registration information.

THANK YOU to the following Sponsors of the
ACHE of Central Florida Chapter for 2013!








Venue Sponsors

Orlando Health Heart Institute

Orlando Health - Heart Institute

Florida Hospital

Nemours Children's Hospital

Health Central

Health First

ACHE of Central Florida Chapter appreciates your support of our mission to provide educational, scholarship, and networking opportunities to the healthcare leaders of Central Florida.