Q4 2014 Winter 2014
In This Issue
Message from the President - Q4 2014
Message from Your ACHE Regent - Q4 2014
Chapter News - Q4 2014
Membership - Q4 2014
Programs - Q4 2014
Sponsorship - Q4 2014
Communications - Q4 2014
Cluster Information 2015
National News Q4 2014
Earn ACHE Qualified Education Credit/Webinar Registration
The Secrets to Career Fulfillment
Managing a Workforce of Multiple Generations
Frequently Asked Questions About ACHE Credentialing
Ensure delivery of Chapter E-newsletter (Disclaimer)
Newsletter Tools
Search Past Issues
Print-Friendly Article
Print-Friendly Issue
Forward to a Friend
2015 ACHECF Officers

Chapter President
Jake Kirchner, DPM
Director, Strategy and Business Development   
Florida Hospital
Email: jkirchner33@gmail.com

Chapter Vice-President
Cami Leech Florio, FACHE
Vice President of Operations   
Oncology Resource Networks
E-mail: clflorio1@gmail.com

Chapter Treasurer
William J. Pfingsten, FACHE
Vice President Ambulatory Services   
Central Florida Health Alliance
Email: bpfingsten@cfhalliance.org

Chapter Secretary
John Martin
Assistant Alliance Manager
Florida Hospital - Strategic Ventures Group
Email: john.martin@knights.ucf.edu

Chapter Past President
William P. Perno, FACHE
Assistant Vice President, Clinical Integration
Florida Hospital Healthcare System
Email: bill.perno@flhosp.org

Regent - Eastern Florida
Keith W. Gallagher, FACHE


Membership Chairperson
Sarah Kirchner
Continuous Improvement Fellow
Email: Sarah.Kirchner@nemours.org

Membership Chairperson Elect
Joel Nater
Manager, Practice Operations   
Orlando Health
Email: joelnater@yahoo.com

Programs Chairperson
Louis Katz
Florida Hospital
Email: louisgkatz@gmail.com

Programs Chairperson Elect
Aurora Realin    
Diversity and Inclusion Manager   
Florida Hospital
E-mail: aurora.realin@flhosp.org

Communications Chairperson
Ron Gicca
Chief Operating Officer   
Wuesthoff Hospital - Melbourne
E-mail: ron.gicca@hma.com

Communications Chairperson Elect
Sara Virgin
Marketing Specialist
Wuesthoff Health System
E-mail: sara1041@att.net

Sponsorship Chairperson
Sheila Ortiz
Core Imaging Marketing Leader
Email: sheilaortiz@outlook.com

Sponsorship Chairperson Elect
Rick Smith, FACHE
Chief Operating Officer   
Health Central Hospital
Email: rick.smith@healthcentral.org

LPC Chairperson
Christopher Wood
Senior Strategic Planning Analyst
Central Florida Health Alliance


LPC Chairperson Elect
David Larrick
Marketing Manager    
Central Florida Health Alliance
Email: dlarrick@cfhalliance.org

Diversity and Inclusion Chairperson
Aurora Realin    
Diversity and Inclusion Manager   
Florida Hospital
E-mail: aurora.realin@flhosp.org

Member At Large
Bernardo Ramirez, MD
Associate Professor
University of Central Florida
Email: bernardo.ramirez@ucf.edu

Student Representative
Gloria Coicou
University of Central Florida
Email: gloria.coicou@gmail.com

Administrative Assistant
Kimberly A. Wolff
(321) 591-4197
Email: kimberlywolff@outlook.com


Message from the President - Q4 2014

As members of the American College of Healthcare Executives and specifically, the ACHE of Central Florida Chapter, 2014 has been another incredible year of achievement and opportunity. We’ve continued to strive towards the chapter’s vision of Driving Awareness, Maintaining Vitality, and Increasing Visibility for our 500+ members. This vision has been forged in integrity, lifelong learning, leadership, and diversity. Let me explain...

We are committed to Integrity, as we advocate high ethical conduct in all our interactions with members, volunteers, guests, and sponsors. We have demonstrated our pledge in all sixteen (16) events, from Face-to-Face to Qualified Education to Networking, and Higher Education Network (HEN) visits this year. In those engagements, we’ve been able to connect with each of you in a meaningful way. You have grown to expect our team to deliver on their commitments. Consequently, our program satisfaction is at an all-time high, nearly 70 percent “Most Satisfied,” which exceeds the national chapter average by 40 percent.

Our Programs Chair, Jacob Kirchner from Florida Hospital Kissimmee, recognizes the power of Lifelong Learning. He’s always making the point, learning is essential for our member’s ability to innovate and continually improve, not just individually, but our organizations and our profession as a whole.

In the last months of this year, our Board of Directors is reviewing new services around engaging each of the 145 fellow eligible members to succeed in the FACHE Board-certification process next year. Because, like Jacob, we believe prepared members and fellows are the backbones of the chapter. These natural ACHE leaders aspire to a higher-calling of Leadership.

At the local level, our brightest leaders are taking their responsibility to another level by providing the example and getting involved with early-careerist mentoring. This level of caring has become a cornerstone of our profession. For that reason, diverse teams formed by mentoring tomorrow’s leaders have strength like no other, consider these three examples:

In September 2014, ACHECF was one of only four chapters nationwide with the foresight and strength to champion Diversity & Inclusion. The chapter was recognized at the Annual ACHE Chapter Leaders Conference in Chicago with the ACHE Regent’s Award for Diversity. The award outlined, the chapter’s program built over 18-months. The program clearly stated, “…embracing diversity within healthcare management field and recognize its priority as both ethical and a business imperative” is paramount. The program fostered an inclusive environment that recognizes the contributions and supports the advancement of all, regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity or disability. The chapter’s Diversity Committee, led by Aurora Realin from Florida Hospital and Sheila Ortiz from GE Healthcare, continued to emphasize “an inclusive environment can enhance the quality of healthcare, improve hospital/community relations, and positively affect the health status of society as a whole.

Second example, ACHECF shared how it values and actively promotes diversity in its leaders, because diverse participation can serve as a real catalyst for improved and informed decision making. Therefore, the chapter reconstructed its governing board to reflect the diversity of the community it serves in late 2013.

Finally the last example, but for the first time in chapter history in 2015, the Chapter Annual Business Meeting normally held every January will be open to all 500+ ACHECF members. This is another bold move of chapter leaders.  I remember just two years ago this meeting was for board members only. Last year, we started this inclusive journey by opening it to committee members for the first time. Now, we’ll celebrate our diversity and inclusion in a way to really bring value to our members.

The year of 2014 has been an incredible time for ACHECF’s program and the advancement of ACHE’s Mission & Vision! Although only a snapshot of how the chapter strived toward their vision of Driving Awareness, Maintaining Vitality, and Increasing Visibility was shared – I hope you connected in 2014 and followed the chapter’s foundation of integrity, lifelong learning, leadership, and diversity.


Here’s the Chapter 2014 Performance Objectives & Excellence Indicators:

It is with the deepest appreciation for the 2014 Board of Directors, chapter committees, volunteers, sponsors, panelists, guests throughout the year, and all members of ACHECF to service the last two years as your chapter president. Thank you for allowing me to guide and develop this program in a way that will leave a legacy for future Central Florida healthcare leaders. I will treasure the experience always!

Happy Holidays and Happy New Year!

William P. Perno, FACHE
President, ACHE of Central Florida


Next Article

Proposed 2015 Events - Save the Date

"Medical Tourism"
January 21, 2015 Wednesday 5:45 p.m. - 8:15 p.m. (Qualified Education Credit)
Location: UCF

 "Marketing and Money"
February 19, 2015 Thursday 5:45 p.m. - 8:15 p.m. (Face-to-Face Credit)
Location: Nemours

"Achieving the Triple Aim"
March 12, 2015 Thursday 5:45 p.m. - 8:15 p.m. (Face-to-Face Credit)
Location: Florida Hospital Orlando

Please periodically check the ACHE of CF Website for registration information.

2014 Sponsors for ACHE of Central Florida

Platinum Sponsors






Gold Sponsor


Venue Sponsors

Orlando Health Heart Institute

Florida Hospital

Nemours Children's Hospital

Health Central

Health First

Adventist Health System

Celebration Florida Hospital

Hispanic Chamber of Commerce
Metro Orlando


Harry P. Leu Gardens

Health Management and

ACHE of Central Florida Chapter appreciates your support of our mission to provide educational, scholarship, and networking opportunities to the healthcare leaders of Central Florida.