Q1 2015 Spring 2015
In This Issue
Message from the President - Q1 2015
Message from Your ACHE Regent - Q1 2015
Chapter News - Q1 2015
Membership - Q1 2015
Programs - Q1 2015
Sponsorship - Q1 2015
Communications - Fellow Spotlight - Q1 2015
Local Program Council of Lake County - Q1 2015
Congress and Cluster Information 2015
National News Q1 2015
Earn ACHE Qualified Education Credit/Webinar Registration
Eliminate These Poor Listening Habits
Five Methods to Engage a New Employee
Frequently Asked Questions About ACHE Credentialing
Ensure delivery of Chapter E-newsletter (Disclaimer)
Newsletter Tools
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2015 ACHECF Officers

Chapter President
Jake Kirchner, DPM
Director, Strategy and Business Development   
Florida Hospital
Email: jkirchner33@gmail.com

Chapter Vice-President
Cami Leech Florio, FACHE   
Director, Business Development & Physician Outreach,
Wuesthoff Medical Center-Rockledge
E-mail: clflorio1@gmail.com

Chapter Treasurer
William J. Pfingsten, FACHE
Vice President Ambulatory Services   
Central Florida Health Alliance
Email: bpfingsten@cfhalliance.org

Chapter Secretary
John Martin
Assistant Alliance Manager
Florida Hospital - Strategic Ventures Group
Email: john.martin@knights.ucf.edu

Chapter Past President
William P. Perno, FACHE
Assistant Vice President, Clinical Integration
Florida Hospital Healthcare System
Email: bill.perno@flhosp.org

Regent - Eastern Florida
Keith W. Gallagher, FACHE


Membership Chairperson
Sarah Kirchner
Continuous Improvement Fellow
Email: Sarah.Kirchner@nemours.org

Membership Chairperson Elect

Programs Chairperson
Louis Katz
Florida Hospital
Email: louisgkatz@gmail.com

Programs Chairperson Elect
Aurora Realin    
Diversity and Inclusion Manager   
Florida Hospital
E-mail: aurora.realin@flhosp.org

Communications Chairperson
Ron Gicca
Chief Operating Officer   
Wuesthoff Hospital - Melbourne
E-mail: ron.gicca@hma.com

Communications Chairperson Elect
Sara Virgin
Marketing Specialist
Wuesthoff Health System
E-mail: sara1041@att.net

Sponsorship Chairperson
Sheila Ortiz
Core Imaging Marketing Leader
Email: sheilaortiz@outlook.com

Sponsorship Chairperson Elect
Rick Smith, FACHE
Chief Operating Officer   
Health Central Hospital
Email: rick.smith@healthcentral.org

LPC Chairperson
Christopher Wood
Senior Strategic Planning Analyst
Central Florida Health Alliance


LPC Chairperson Elect
David Larrick
Marketing Manager    
Central Florida Health Alliance
Email: dlarrick@cfhalliance.org

Diversity and Inclusion Chairperson
Aurora Realin    
Diversity and Inclusion Manager   
Florida Hospital
E-mail: aurora.realin@flhosp.org

Member At Large
Bernardo Ramirez, MD
Associate Professor
University of Central Florida
Email: bernardo.ramirez@ucf.edu

Student Representative
Gloria Coicou
University of Central Florida
Email: gloria.coicou@gmail.com

Administrative Assistant
Kimberly A. Wolff
(321) 591-4197
Email: kimberlywolff@outlook.com


Message from the President - Q1 2015


I have had the pleasure of being involved with ACHE of Central Florida from the time I was a graduate student working to earn my master’s degree. Early on, I realized the importance of the ACHE organization, both at a national and local level. ACHE truly is your comprehensive organization for professional advancement and education, and plays this role with dignity and at a level unmatched by any other organization. As I began to realize the massive amount of published textbooks, administrative healthcare research, fellowship opportunities, career resources and fellowship support the organization provides, I knew I wanted to be an involved part of this organization. This year, I am grateful for the opportunity to serve as your president. I hope my combined experience in clinical, administrative, and research medicine will help drive our chapter towards continued success.

Your Central Florida chapter is growing in the Brevard, Lake, Orange, Osceola, Seminole and Volusia county areas. So much so that we have exceeded growth expectations the past two years at a rate that puts our chapter in the top 10% of the country for 2014 & 2015. We are now represented by over 550 healthcare executives in the Central Florida Region, with roughly 1/3 of these folks aligned organizationally at the Vice President or C-Suite level of senior executive leadership. The chapter is truly represented by some of the nation’s premier healthcare thought leaders, so let’s all make it a point to get involved this year.

This outstanding growth has led to national recognition from ACHE leadership. First and foremost, our chapter received a signed letter from Deborah Bowen, FACHE, President and CEO of ACHE, recognizing our Central Florida chapter as a recipient of ACHE’s Award of Chapter Distinction for performing in the top 10% in two of four award performance standards. This is the next step beyond the Award of Chapter Merit earned in 2014, and a level accomplished annually by very few chapters nationwide. This is a credit to all of the engaged members of our chapter who function as outstanding executive healthcare leaders.

Of equal importance, your Central Florida chapter was recently recognized as one of five chapters in the nation who received ACHE’s Award for Diversity and Inclusion in 2014. We are proud that ACHE of Central Florida is comprised of diverse leadership and is working to raise awareness towards cultural differences. By understanding these differences, and embracing one another's backgrounds, we become more effective leaders. Diversity awareness is a personal passion of mine and I will ensure the great work done by our 2014 Diversity Co-Chairs, Aurora Realin and Sheila Ortiz continues in the long term.  

Finally, I am proud to announce that your Central Florida chapter was awarded ACHE’s Chapter Innovation Grant in January, for its accepted proposal to support the advancement of eligible fellows (FACHE). Strategically, we are offering comprehensive programming to support your credentialing achievement as one of our profession’s finest experts, culminating in your successful completion of the ACHE Board of Governor’s examination. Included within this support are scholarships for exam fees, books, online courses and rigorous personal training courses. Additionally, ACHECF will sustain its offerings of outstanding face-to-face and qualified education programs, touching on hot-button topics such as EHR Implementation, Triple Aim, and Bundled Payments to name a few. We will also expand our activities by providing opportunities to become involved as community volunteers through our organization in 2015.  There is no better time to become a fellow than in 2015!

I would be remiss without mentioning that we have individual chapter members who were recently recognized by ACHE for their outstanding work. Cami Leech Florio, FACHE was recognized as an outstanding senior leader and John Martin was recognized as an early career award winner. I look forward to meeting each of you as you become more involved in 2015, and look forward to highlighting your development in the future.

I hope to see you at the Congress on Healthcare Leadership, March 16-19. Keep an eye out for communication for how we will meet as a chapter while traveling. You can enhance your Congress experience by visiting ache.org/CongressApp. Stay connected locally through centralfl.ache.org or join the conversation on Linked In!

In Health,


Jake Kirchner, DPM, MHSA
Chapter President, ACHE of Central Florida


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ACHE Central Florida 2015 Events

"Achieving the Triple Aim"
March 12, 2015 Thursday 5:45 p.m. - 8:15 p.m. (Face-to-Face Credit)
Location: Florida Hospital Orlando

"Meet the CEO - Wuesthoff Hospital Melbourne"
March 19, 2015 Thursday 11:30 a.m. - 1:00 p.m. (Qualified Education)
Location: Wuesthoff Hospital - Melbourne

"State of Healthcare in FL Symposium - 10th Annual"
April 8, 2015 Wednesday 5:00 p.m. - 8:00 p.m. (Qualified Education)
Location: UCF Fairwinds Alumni Center

"Career Positioning: Proactively Managing your Professional Development"
Thursday, April 30, 2015 Thursday 5:45 p.m. - 8:15 p.m. (Face-to-Face Credit)
Location: Health Central

"Diversity and Inclusion"
May 14, 2015 Thursday 5:45 p.m. - 8:15 p.m. 
Location: Hispanic Chamber of Commerce

Check the EVENTS tab for more information and for event registration

Please periodically check the ACHE of CF Website for registration information.

2015 Sponsors for ACHE of Central Florida

Titanium Sponsors






Gold Sponsor


Venue Sponsors

Florida Hospital

Nemours Children's Hospital

Health Central

ACHE of Central Florida Chapter appreciates your support of our mission to provide educational, scholarship, and networking opportunities to the healthcare leaders of Central Florida.