Greater Charlotte Healthcare Executives Group
March 15, 2018
Greetings from your Chapter President
Nehemie Georges Owen, MHA, FACHE
The first "President's Message" from our new Chapter President, Nehemie Georges Owen!
Greetings to my fellow ACHE/GCHEG members and those of you
interested in learning more about our organization and chapter.
If you want to connect, succeed,
learn, advance and lead, then it's time to join the American College of
Healthcare Executives (ACHE). ACHE membership helps you excel
professionally and advance excellence in healthcare management. Maximize
your professional potential by earning the premier credential in healthcare
management. When you become board certified in healthcare management as an ACHE
Fellow (FACHE), you'll have the knowledge, skills and confidence to succeed. ACHE membership includes membership to your
The Greater Charlotte Healthcare Executives Group (GCHEG) is
a very active chapter within ACHE and has a mission to help members through
career development, education, and networking opportunities. Many of our
GCHEG members also look to get more involved in their local chapters through
participation in mentoring, participation on the GCHEG Board committees, having
their organization sponsor an upcoming education or networking event, or
speaking at an education event.
We are here to serve our members and look forward to
connecting with all who are interested in getting involved and advancing the
mission and vision of ACHE and the local GCHEG chapter. Please reach out to me if I can be of assistance
in your journey. You may also reach out to our President-Elect Marque Macon or
any member of our board to discuss opportunities to serve the chapter.
2018 is off to a great start due to the engagement of our
very talented board members, committee members and volunteers. Our chapter was recently notified of
attaining two ACHE’s Chapter Management Awards in 2018. The Award of Chapter Distinction awarded to
all chapters that meet 2 of the 4 ACHE performance standards in 2017. We achieved top-ranking level of member satisfaction
through the annual member survey response and greater than 9% of chapter
members eligible to advance achieving the FACHE credential. The Award for Sustained Performance awarded to
all chapters that meet at least one of the four performance standards for a
continuous three years.
We were also notified earlier this year, that our chapter
for the first time applying, received the ACHE 2018 Grant for Chapter
Innovation Award. This grant will be
used to fund innovative projects around diversity and inclusion, as well as
increasing member engagement within the chapter. Thanks to your involvement, we are very
excited to be one of the very few chapters nationally bestowed these three
The recognition continues with our ACHE NC Regent, Al Taylor,
FACHE bestowing the Regent Award Winner to one of our fellow members and
current Treasurer-elect Jhaymee Heinlein as the 2018 Early Career Healthcare
Executive. This honor took place prior
to the North Carolina Hospital Association (NCHA) annual winter meeting on
February 14, 2018. This was the first
year that the local ACHE chapters collaborated on offering 2 educational events
that sold out prior to the NCHA meetings. A special thank you to the Triangle Healthcare Executives’ Forum (THEF)
chapter and the GCHEG chapter for leading this successful endeavor.
I also want to extend a very special thanks to Jon Myers for
leading our Chapter as your 2017 President and setting the stage for a
successful 2018. Our chapter is strong
because of the collective engagement of our chapter leaders and member
engagement. I look forward to connecting
with as many new members as well as seasoned members throughout the year.
We started the year with the NCHA/ ACHE collaboration event
February 14, 2018 in Raleigh and a Career Fair for early careerist on February
23, 2018 at Pfeiffer University.
The following are a few upcoming educational and partnership
April 4- Charlotte Chamber Healthcare Summit at the Sheraton
April 6- National Public Health Week (NPHW) Community Health
Panel Discussion at UNC Charlotte
April 10- Med Link Forum, Improving the Health Status of
your Community Panel at Project 658
April 18- Pfeiffer Spring Dinner, Leadership to Foster the
Culture of Innovation at Pfeiffer University
We encourage you to visit the GCHEG website often as we are
planning engaging educational and networking events throughout the year.
I joined ACHE as a student member while in graduate school
at Virginia Commonwealth University. Upon pursuing my Master of Health Administration with VCU I moved to
Charlotte, NC in 2006 to complete my Administrative Residency at Carolinas
Medical Center- Mercy. During this time,
I occasionally attended a few GCHEG events while being involved in other
community service and non-profit board work. In 2011, I was asked to participate in a panel discussion for GCHEG and
ever since then have remain committed to the chapter and board. I served on the Education Committee,
Treasurer-Elect, Treasurer, President-Elect and currently as President of the
chapter. It is an honor and a privilege
to serve and be part of such as engaging chapter. I am currently an Assistant
Vice President in Human Resources at Atrium Health. My husband, Nehemiah and I have a
two-year-old son Elijah and another boy due in April. We enjoy spending time as a family outdoors,
traveling, playing golf or simply hosting friends and family for dinner. I look forward to connecting at an upcoming
Nehemie Georges Owen, MHA, FACHE
2018 GCHEG President
Membership and Advancement
Welcome New GCHEG Members
GCHEG welcomes its new members!
individuals joined ACHE and the Greater Charlotte chapter this quarter.
Don't forget to use
ACHE's online Member Directory, accessible through ACHE.org,
to discover and connect with your member colleagues.
Wissam Nadra, MD
Fabiola Colon Muniz
Congratulations New Fellows!
Round of applause for our new fellow!
Alexander R. Mullineaux - Davidson, NC
ACHE National News
National News Q1 2018
New 2018 Programs, Call for Nominations, and More...
Check Out ACHE’s Enhanced Executive Coaching Directory
ACHE’s Career Resource Center is pleased to bring you an enhanced version of the Executive Coaching Directory. Executive coaches offer personalized support to individuals pursuing professional growth. While ACHE is not endorsing the firms or individuals listed, we hope that our directory accelerates your research process as you assess the qualifications, practice methods and fees of an array of executive coaches. Not only does this upgrade provide a better experience for members seeking executive coaches, the coaches promoting their services benefit as well.
The new platform features include:
Enhanced search capabilities for members seeking an executive coach. You can now search coach profiles based on location, area of expertise and more!
Improved profiles, including the listed coaches’ website, social media outlets and a professional headshot.
Advanced technology that provides members and coaches with a more user-friendly experience.
Check out the Executive Coaches Directory today! If you have questions or need assistance, please contact us at email@example.com.
ACHE Senior Executive Program
ACHE’s Senior Executive Program is designed for senior-level C-suite healthcare executives who strive to become visionary leaders. Past participants have included vice presidents, health system leaders, COOs, CMOs, CNOs and CFOs who aspire to become CEOs. The program’s locations and dates are as follows:
The Senior Executive Program is tailored for senior leaders, providing them with an opportunity to gain skills in decision making, problem solving and team building. Participants explore crucial topics impacting the healthcare environment, how to lead an organization to success and ways to achieve lifelong learning goals. Enrollment is limited to 30 healthcare executives, and participants must attend all three sessions. A limited number of scholarships are available for qualified individuals. For more information, contact Catie L. Russo, program specialist, in ACHE’s Division of Professional Development, at (312) 424-9362, or visit ache.org/SeniorExecutive.
ACHE Executive Program
ACHE’s Executive Program is designed for the next generation of healthcare executives who strive to excel in management and achieve organizational excellence. Past participants have included mid-career executives or administrative directors, service-line leaders and department heads. The program’s locations and dates are as follows:
The Executive Program is tailored for mid-level managers, providing them with an opportunity to assess their skillsets in order to develop stronger leadership capabilities and prepare them for change within their organizations. Participants explore a wide range of topics essential to their professional career growth and their healthcare organization’s advancement. Enrollment is limited to 30 healthcare executives, and participants must attend all three sessions. A limited number of scholarships are available for qualified individuals. For more information, contact Catie L. Russo, program specialist, ACHE’s Division of Professional Development, at (312) 424-9362, or visit ache.org/Executive.
Board of Governors Exam Fee Waiver Campaign: March 1–June 30
The Board of Governors Exam fee waiver promotion for ACHE Members to save $200 when they submit their Fellow application will take place between March 1 and June 30, 2018.
Eligible members must submit their completed Fellow application, $250 application fee and meet all requirements—including the three years of ACHE membership tenure and five years of executive-level healthcare management experience—by June 30 in order to receive approval to take the Board of Governors Exam. Pending application approval, ACHE will waive the $200 Board of Governors Exam fee.
ACHE’s Leader-to-Leader Program
When you share the value of ACHE membership with your colleagues through encouraging them to join or advance to Fellow status, you can earn points to obtain rewards such as a gift certificate toward an ACHE education program, a polo shirt, a backpack tote, a water bottle and an umbrella. If you sponsor three or more Members who successfully achieve Fellow status, you can even be entered into a raffle for a free registration to ACHE’s Congress on Healthcare Leadership.
Each time a person joins ACHE or advances to Fellow status and lists your name as a sponsor on the application, you earn a point. The more points you earn, the more rewards you can receive. Points expire on Dec. 31 of the year following when they were earned (e.g., a point earned on Jan. 1, 2018, will expire on Dec. 31, 2019). You can check your available points and discount program coupon codes in the My ACHE area of ache.org. To ensure colleagues reference you, referral cards are available that you can pass out so you receive the credit you deserve.
When you help grow ACHE, you make a strong statement about your professionalism and leadership in the healthcare field and also strengthen the organization.
For more information on the program, go to ache.org/L2L.
ACHE Member Communities Enhance Membership Experience
ACHE offers four community groups that align with our members’ professional backgrounds and commitment to diversity and inclusion. Make members in your area aware of these communities and encourage them to join one or more that meet their professional needs and goals (pending they meet the requirements).
ACHE Forums: Asian Healthcare Leaders | LGBT | Healthcare Consultants | Physician Executives
Sign up today: Join or renew one or more of these groups for an annual fee of $100 each in addition to your ACHE membership dues. All benefits are accessible online and include a newsletter, an exclusive LinkedIn Group and special designation in ACHE’s online Member Directory.
Share Your Professional Announcements
Improve your visibility in the healthcare field and build your professional brand by sharing career updates with ACHE. Have you started a new job or been promoted recently? Are you planning to retire? Let ACHE know for a chance to be listed in the "On the Move" section of Healthcare Executive magazine! All you have to do is email the job title, organization and location of both your former and your new job, as well as a high-resolution headshot, to firstname.lastname@example.org.
ACHE Call for Nominations for the 2019 Slate
ACHE’s 2018–2019 Nominating Committee is calling for applications for service beginning in 2019. All members are encouraged to participate in the nominating process. ACHE Fellows are eligible for any of the Governor and Chairman-Elect vacancies and are eligible for the Nominating Committee vacancies within their district. Open positions on the slate include:
Nominating Committee Member, District 2 (two-year term ending in 2021)
Nominating Committee Member, District 3 (two-year term ending in 2021)
Nominating Committee Member, District 6 (two-year term ending in 2021)
Four Governors (three-year terms ending in 2022)
Please refer to the following district designations for the open positions:
District 2: District of Columbia, Florida, Georgia, Maryland, North Carolina, Puerto Rico, South Carolina, Virginia, West Virginia
District 3: Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin
District 6: Air Force, Army, Navy, Veterans Affairs
Candidates for Chairman-Elect and Governor should submit an application to serve that includes a copy of their resume and up to 10 letters of support. For details, please review the Candidate Guidelines, including guidance from the Board of Governors to the Nominating Committee regarding the personal competencies of Chairman-Elect and Governor candidates and the composition of the Board of Governors.
Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.
All correspondence should be addressed to Edward H. Lamb, chairman, Nominating Committee, c/o Julie Nolan, and the applications to serve and self-nominations must be submitted electronically to email@example.com and received by July 15, 2018.
The first meeting of ACHE’s 2018–2019 Nominating Committee will be held on March 27, during the 2018 Congress on Healthcare Leadership in Chicago. The committee will be in open session at 2:45 p.m. During the meeting, an orientation session will be conducted for potential candidates, giving them the opportunity to ask questions regarding the nominating process. Immediately following the orientation, an open forum will be provided for ACHE members to present and discuss their views of ACHE leadership needs.
Following the July 15 submission deadline, the committee will meet to determine which candidates for Chairman-Elect and Governor will be interviewed. All candidates will be notified in writing of the committee’s decision by Sept. 30, and candidates for Chairman-Elect and Governor will be interviewed in person on Oct. 25.
To review the Candidate Guidelines, visit ache.org/CandidateGuidelines. If you have any questions, please contact Julie Nolan at (312) 424-9367 or firstname.lastname@example.org.
2018 Fund for Healthcare Leadership
On behalf of the Fund for Healthcare Leadership, we thank all of our generous supporters for their commitment to ACHE’s mission to advance our members and healthcare management excellence. Over 2,800 outstanding individuals and organizations have joined our growing list of leaders who care. Among that distinguished group, Catholic Health Initiatives (Kevin E. Lofton, FACHE), John M. Haupert, FACHE, HCA, John J. Lynch, III, FACHE, Memorial Hermann Health System (Charles D. Stokes, FACHE), Navicent Health (Ninfa M. Saunders, FACHE) and New York-Presbyterian (Michael J. Fosina, FACHE) opted to make an even bigger impact on the future of healthcare by committing to a major gift in 2017. Your commitment helps the Fund for Healthcare Leadership provide scholarships for ACHE’s Senior Executive and Executive programs, as well as back the Thomas C. Dolan Executive Diversity Program. The Fund looks forward to more opportunities for outreach in 2018.
2018 Premier Corporate Partners
ACHE’s 10 Premier Corporate Partners play a vital role in supporting ACHE’s vision of improving health, including the creation of a culture of safety. These corporations provide funding that helps ACHE develop relevant, timely programming, career resources, enhance networking opportunities, and provide additional educational lectures at our Clusters and special programs. Through their support, the Premier Corporate Partners are fostering innovative solutions to the challenges healthcare leaders face and helping to transform healthcare through the delivery of safe, effective and efficient care. By partnering with ACHE, these companies are clearly demonstrating their commitment to supporting ACHE’s patient safety initiatives and supporting your growth as a leader in an era of transformative change.
North Carolina Regent Message
Message from Your ACHE Regent - Winter/Spring 2018
New Year, New Opportunities. Read what NC Regent, Al Taylor, has to say about changes for 2018!
Every new year brings with it change and new opportunities. One of my goals as your Regent is to foster collaboration and involvement of senior leaders throughout the state with early and mid-careerists. It is important for our ALL of our membership to get involved with the local ACHE chapters so that we can enhance our profession and develop future industry leaders. Many of our C-Suite leaders in the hospitals across our state attend the NCHA Winter meeting. Traditionally, we have had an ACHE breakfast for our membership. We would typically bring in a national speaker from ACHE and present the annual Regent Awards. As our professional organization continues to evolve, we have assessed the effectiveness of our annual breakfast at the NCHA winter meeting.
This year we changed the ACHE annual event to reach out to more of our membership. The Triangle Healthcare Executives’ Forum and Greater Charlotte Healthcare Executives Group provided a Face-to-Face preconference educational session on Wednesday, Feb. 14 prior to the NCHA Winter meeting on the 15th and 16th. The session had two panel discussions followed by a networking reception during which the Regent Awards were presented.
I would also like to thank the Greater Charlotte Healthcare Executives Group for collaborating with Carolinas Healthcare System and Novant Health to be a host site for the Summer Enrichment Program (SEP). ACHE continues its strategic alliance with the American Hospital Associations Institute for Diversity and Health Equity to promote SEP. The program places diverse graduate students pursuing advanced degrees in healthcare administration or related field in 10-week, paid internships at healthcare organizations. Host sites benefit from having an energetic, young professional onsite who can focus on substantive projects. SEP also gives organizations access to the healthcare leaders of tomorrow. I hope you will encourage your perspective organizations to participate by becoming a host site this summer. For more information, contact Terra L. Levin, FACHE, CAE, Senior Regional Director at email@example.com (312) 424-9329.
Wishing everyone a happy and prosperous new year!
UPCOMING CHAPTER EVENT
April 26-27, Spring Summit (6 F2F ACHE credits available), New Hanover Regional Medical Center
Al Taylor, FACHE
Regent for North Carolina
Career and Articles of Interest
6 Key Healthcare Trends to Watch in 2018
At the start of 2018, the healthcare industry is on the cusp of more significant change, according to a recent Health Affairs Blog post. Highlighted below are six trends to be on the lookout for.
Insurance Market Stability, With Some Exceptions
The healthcare reform strategy of Republicans going forward will likely be to focus on the states, granting them waivers to experiment with insurance programs and expand Medicaid coverage. That said, healthcare leaders are viewing 2018 as a year of greater insurance market stability. On the other hand, bad debt continues to climb, which means some healthcare leaders still face major financial threats.
Renewed Focus on Value-Based Care
CMS will likely continue to ramp up the Medicare Access and CHIP Reauthorization Act of 2015 that incents clinicians to take risks with alternative payment models. Private sector actions also appear to be expanding and accelerating the value-based payment movement, disrupting the status quo.
Continued Rise of Consumerism
To ultimately succeed, health leaders realize that they need to, above all else, excel at attracting and engaging patients, families, caregivers, and consumers. More and more, providers will work with patients, families and caregivers to develop approaches to more actively manage their health and healthcare.
Embracing Standardization and Waste Reduction
Healthcare leaders have a larger and more urgent financial imperative to identify and isolate wasteful practices, cost outliers and the root causes for inefficiencies. These efforts will rely heavily on having accurate and actionable data and analytics.
Increased Drug Market Competition
Congress and the FDA will continue to explore new initiatives designed to unleash more competition that can moderate drug price trends. Efforts could include developing more generics where competition is lacking, streamlining the generic drug approval process, eliminating loopholes that prevent the introduction of competitor drugs and promoting biosimilars.
Data Warehouse Growth and Strides in Interoperability
While providers wait for new interoperability provisions, they continue to build data warehouse systems, enhance data analytics, and train their workforce on IT-related competencies.
—Adapted from “What To Watch In Health Care In 2018: Six Key Trends,” by Susan DeVore, Health Affairs Blog, Jan. 29, 2018.
CIOs Rank Most Overhyped IT Innovations
When it comes to emerging technologies, not every innovation will make their mark on healthcare in the long run. For instance, CIO members of the College of Healthcare Information Management Executives ranked blockchain technology as the most “overhyped” IT trend in a recent CHIME study, Healthcare IT News reports. Although blockchain technology aims to improve data integrity and advance data security, 48.2 percent of CIOs fail to see its transformative potential. Other “overhyped” trends, according to the survey, include:
Cloud computing (23.2 percent)
Machine learning (7.1 percent)
Natural language processing (7.1 percent)
Instead, many healthcare organizations are focusing on trends that can make a tangible, positive impact. According to 50 percent of the CIOs surveyed, these promising innovations include Fast Healthcare Interoperability Resources and application programming interfaces. Additionally, 14 percent of CIOs said their organization has launched a dedicated IT innovation center and 25 percent said their health system has formed a partnership focused on innovation with a healthcare IT startup.
—Adapted from “FHIR transformative, blockchain overhyped, CIOs say,” by Mike Miliard, Healthcare IT News, Jan. 19, 2018.
GCHEG Member Submitted Articles
Share Your Experience and Photos!
Submitted By: Tracy M. Pryor
GCHEG is an active chapter with many exciting events! We'd love to hear & see about them!
Did you attend GCHEG's 2018 Day of Service?
What about GCHEG's First-Ever Career Day?
Are you planning to attend an upcoming GCHEG event?
If you answered yes to any or all of the questions above, then we want to hear from you! The summer newsletter will be published on June 15th and we would love to highlight all of the wonderful educational and social activities that our chapter has engaged in over the course of the spring months.
Feel free to send short write-ups and/or photos to Tracy Pryor using the following e-mail address: firstname.lastname@example.org
Healthtech Women Launches Charlotte Hub
Submitted By: Neeta Kirpalani
Learn about Healthtech Women and how you can get involved right here in Charlotte!
Healthtech Women Launches Charlotte Hub
We are pleased to announce the launch of the Charlotte
chapter of Healthtech Women, a leading
non-profit organization that aims to connect and empower like-minded women
leaders, innovators and key contributors across the healthcare technology space
to help shape our future.
Founded in 2013, our mission is to educate members about
innovation and drivers of change impacting the healthcare ecosystem through
networking, conferences and thought leadership events. With several hubs across
the globe, including San Francisco, New York, Los Angeles, Boston, and the UK,
we are excited to expand the network in 2018 to include Charlotte.
Healthtech Women is rapidly growing and we hope you will
join us! Members enjoy access to a global network, the ability to connect with
mentors in this space, and speaking opportunities for professional women to
collaborate in advancing technology and innovation in healthcare.
We welcome you to become part of our community! If you are
interested in learning more about Healthtech Women, please visit our website at www.healthtechwomen.com or feel
free to contact Sasha Cahill, the Charlotte Hub Director, email@example.com.
Diversity & Inclusion Physician Award: Coming Soon
Submitted By: Meeta Gandhi, MHSA
First Annual Physician Leader Award....you heard it here first!
A commitment to diversity and inclusion is central to the
mission of the Greater Charlotte Healthcare Executives Group (GCHEG). Through
our Chapter Innovation Grant award, we are honored to present our first annual
award for a physician leader within our community that is pioneering equity of
care within their healthcare practice. This honorary award acknowledges
individuals whose actions, example, and efforts contribute to advance and
promote the GCHEG diversity and inclusion vision. Nominations should outline
how the nominee has impacted diversity and inclusion through their practice,
department, disease specialty and within the community.
Criteria for the award are the following:
*Stay tuned as the nomination submission link and
deadline will be posted shortly.
MedLink: 6th Annual Community Forum
Earn Face-to-Face and Qualified Education credits by attending upcoming community forum!
National Public Health Week: Panel Event
Community Health: Charlotte Experiences and Beyond (Panel and Education Event)
This event will be held on April 6
and is good for 1.5 Qualified Education credits. It will be a panel discussion
based on community needs.
Moderator: Jon Myers, Director Business Operations, Atrium Health
Panelist: Dr. Alisaha Cole, Medical Director of Community Health, Atrium Health
Panelist:Dr. Ophelia Garmon-Brown, VP Community Partnerships, Novant Health
Panelist: Seth Edwards, Principal Population Health Management Collaborative,
530-630 - Introduction
630-715 - Reception
715-815 - Panel Discussion
Venue: Harris Alumni Center; 8688 Alumni Way; Charlotte, NC
Leadership to Foster the Culture of Innovation
Earn 1.5 ACHE Qualified Education Credits by participating in this dinner & development series.
Engaging with GCHEG on Social Media
Leading, following and Tweeting away
Stay connected with your local ACHE chapter via social media:
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