Hawaii MedXecellence Course for Military Healthcare Leaders
From 11-16 January 2015, over 40 Military Health System leaders participated in a week-long medical executive skills course, organized and presented by the Uniformed Services University of the Health Sciences at the Hale Koa in Honolulu. The course was entitled “Critical Decision Making for Medical Executives: Keys to Improving Healthcare Delivery.” Topics included leading change and fostering resilience, the changing political environment and healthcare policy and governance to move Military Health into the next era, and a deeper dive into Performance Planning and how Lean Six Sigma tools can be used to drive strategic performance improvement. Participants engaged in a hands-on A3 case study that focused on process and performance improvement in a health system with three medical facilities, which purposefully resembled the components of the Hawaii Military Health System. Literally, A3 refers to a ledger size piece of paper, but in the world of Lean Six Sigma, it is a one page project report. The one-page includes the problem, analysis of the process, root cause analysis, potential solutions, and an action plan. The practice of using A3s enables a team to focus efforts and is an easy way to summarize work to others. The course provided 36 hours of ACHE Qualified Education Credit for ACHE members.
A course participant looks into the Lean tools used in the A3 group sessions