|Message from your ACHE Regent, Summer 2016|
The 2016 Congress in Chicago had many good sessions this year – the session that caught my attention was the CEO Circle session with Richard Pollack the President & CEO of the American Hospital Association. He spoke on leadership challenges that we will face over the next 10 years. I will summarize the key points from his lecture:
- We need to get to zero for patient harm and improve quality performance.
- Government pressures will not go away for payment models – pay for value.
- Access to capital for financially challenged hospitals will be problematic.
- Chronic care and the financial burden – this could also be an opportunity if we can address a way to decrease the cost of chronic care and improve the quality of care.
- Hospitals will need to be the employer of choice – offering a safe environment.
- Public perception of hospital pricing – we need to be even more transparent to the public.
- Access to care for all areas but especially behavior health.
- Tax exempt status for nonprofit hospitals and Community Health Needs Assessment/Plan.
- Pharmaceutical industry needs to change – help to be a part of the solution on cost.
- Patient experience and retail health care for convenience will be even more important.
Mr. Pollack said that if the health care community can’t figure out how to improve access while delivering an exceptional patient experience – Google or Amazon will… We cannot stand still - we want to be Amazon not Barnes & Noble.
So with that being said – a time for change is here. The simple definition of change is to become different – we all recognize change is not always simple. The way we deliver care today will not be how we deliver care in the future... and the ACHE can help by providing trends in health care, education, and networking. I encourage the chapter members to utilize the resources at the ACHE.
Lastly, at the annual Chapter breakfast in July, I will be presenting two Regent's Awards - one to a young careerist, and one to a senior-level executive. I hope to see you on July 27.
If you have questions – feel free to contact me anytime.
Jen H. Chahanovich, FACHE
Wilcox Memorial Hospital
President & CEO