In This Issue
Messages from Chapter Leadership
Message from the Regent
Message from the Chapter President
Member Spotlight
Meet our New Physician Representative
Articles of Interest
Sales Representatives in Healthcare: Partnering to fill a need for Healthcare Organizations
Improved Communication Leads to Higher Patient Outcomes, Lower Readmission Rates
US Medical Students Choosing Primary Care Specialties in an Eight-Year Decline
The Hawaii-Pacific Chapter of ACHE Advocates for Diversity and Inclusion
Calendars and Recent Events
Annual Breakfast Highlidghts: A Pictorial
Calendar of Events
Calendar of Educational Events
News & Committee Updates
News from the Education Committee
News from the Guam Local Program Chapter
Student Corner
Membership Report: New Fellows, Members, and Recertified Fellows
ACHE Resources
ACHE National News
Career Corner
Ensure delivery of Chapter E-newsletter (Disclaimer)
Thank you to all our Sponsors
ACHE National News



Advancing Healthcare Leadership Through Knowledge

Regardless of career stage or role, learning is essential to continually improving ourselves, our organizations and our profession. This fall, you’ll have plenty of opportunities to fine-tune your leadership skills at three upcoming professional development events and earn 12 ACHE Face-to-Face Education credits for each seminar you attend.

In mid-October, discover why sustainable excellence depends on the adaptability of the workforce during Leading for Success: Creating a Committed Workforce at the Las Vegas Cluster. There, you can also explore how to implement processes to set and achieve goals that are used by top-quartile provider organizations during Proven Strategies and Leadership Methods for Effectively Leading Change in Today’s Environment.

At the New Orleans Cluster, Oct. 21–24, you’ll learn how to remedy the gap between consistent leadership behavior and sustained organizational performance when you attend Behavior Smarts: Increasing Healthcare Leadership Performance. Discover how to think beyond the here and now and focus on innovative, future-oriented outcomes during Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments.

In November at the San Diego Cluster, you can master face-to-face accountability conversations and learn how to motivate productive behavior during Managing Conflict, Accountability Conversations and Disputes. Gain the necessary tools to help you integrate project management into your organization’s culture when you attend Leadership and Accountability in Project Management and Programs.

These educational events are just some of the resources ACHE offers to engage, support and transform healthcare executives.

Recent Grads: Fellowship Opportunities at Their Fingertips

After graduating from a master’s degree program, a postgraduate administrative fellowship can give students and early careerists the competitive edge they’ll need to succeed in their career. A fellowship enhances existing skills in a low-risk setting and provides valuable exposure to the healthcare management field.

The Directory of Postgraduate Administrative Fellowships is up-to-date, free and easy to use. Recent graduates can use it to review and apply for fellowships around the United States that interest them. Each listing includes application deadlines, the program description and instructions on how to apply.

In addition, you'll find a variety of resources available at

ACHE Requests Your Input on Our Strategic Plan

ACHE annually examines its Strategic Plan with a continuing focus on meeting the evolving membership needs and of the healthcare management field. We are now in the second year of our three-year strategic-planning cycle with a focus on accelerating the digital experience of our members and exploring new engagement models for early careerists, clinicians and C-suite executives. We also are focusing on strengthening chapters and amplifying our Leading for Safety initiative. Additionally, we are preparing for our triennial “deep dive” in July 2020 to revisit our Strategic Plan and build a new set of strategic priorities to guide the organization’s work during the next three-year cycle.

In November, ACHE will present the Board of Governors with final revisions to the Strategic Plan. If you would like to provide your feedback, please take a moment to review the draft 2020–2022 Strategic Plan and send us your thoughts, comments and ideas for improvement. Please direct your email responses to The deadline for comments is Oct. 18, 2019.

Two Safety Resources: The Safety Playbook, High-Reliability Healthcare 

Each year, more than 250,000 patients die from preventable medical errors, according to a Johns Hopkins estimate. In light of this statistic, creating a culture of safety in healthcare is a necessary endeavor, and ACHE is committed to helping leaders understand the strategies and best practices for advancing an organization’s culture of safety. Now, you can purchase Health Administration Press’ “safety bundle” at the discounted rate of $82.

This deal includes two valuable resources for healthcare leaders who want to make a significant impact on safety within their organizations. The Safety Playbook: A Healthcare Leader’s Guide to Building a High-Reliability Organization by ACHE authors John Byrnes, MD, and Susan Teman, RN, offers healthcare leaders across the spectrum of care with a process for building a safety program that can eradicate preventable medical errors.

High-Reliability Healthcare: Improving Patient Safety and Outcomes With Six Sigma, Second Edition, by ACHE authors Robert Barry, PhDAmy C. Smith, DNP, FACHE; and Clifford E. Brubaker, PhD, provides healthcare executives with a toolkit for understanding variability, managing change and ultimately reducing errors and improving patient outcomes.

Please note that this deal is excluded from all other sales and discounts. Purchase our safety bundle today.

Second of Three Education Sessions Explores Leadership Lessons Learned

A highlight of the second session was an “innovation exchange” with Live Well San Diego—a population-based strategy and ecosystem of services. San Diego County leaders developed the service model a decade ago to address the health needs of citizens and the vital human services that lead to thriving communities. It synchronizes physical and behavioral health and social services to empower actions that lead to better outcomes and impact.

During the site visit, attendees heard three presentations from staff with the County of San Diego Health & Human Services Agency, including Nick Macchione, FACHE, agency director. Other staff addressed the vital role of building a region of health and social wellness, the importance of advancing social capital and expanding community capacities through visionary and community-driven leadership.

“It was a valuable opportunity to be able to hear from public health leaders and understand the lens they bring to healthcare and community welfare overall,” said one of the session participants. “The speakers were interesting and genuinely passionate about the role they play in advancing a healthier county.”

The third session will take place in Orlando, Fla., Oct. 28–30. There, attendees will visit Lake Nona Medical City.

Interested in joining the 2020 Senior Executive or Executive Programs and earning over 45 (EP) or 50 (SEP) ACHE Face-to-Face Education credits? Mark your calendars now for next year’s sessions scheduled to take place June 15–17, 2020; Aug. 10–12, 2020; and Oct. 19–21, 2020. More information about the 2020 opportunities will be available soon.