In This Issue
Messages from Chapter Leadership
Message from the Regent
Message from the Chapter President
Articles of Interest
New CMS Requirement for Advanced Imaging Orders: Appropriate Use Criteria (AUC)
Healthcare Sustainability
Learn the Art of Dialogue and Have Open, Productive Conversations
Perspectives on Diversity and Inclusion
Calendars and Recent Events
Calendar of Events
Calendar of Educational Events
News & Committee Updates
News from the Education Committee
News from the Guam Local Program Chapter
Student Corner
Membership Report: New Fellows, Members, and Recertified Fellows
ACHE Resources
ACHE National News
Career Corner
Access Complimentary Resources for the BOG Exam
Ensure delivery of Chapter E-newsletter (Disclaimer)
Thank you to all our Sponsors
ACHE National News

Program Spotlight: Normalizing Safety

"If zero harm is achieved for one or more years, what are the potential benefits beyond the avoidance of harm?” asks M. Michael Shabot, MD, founding partner, Relia Healthcare Advisors, in a column he wrote for the July/August 2019 issue of the Journal of Healthcare Management. “As zero harm becomes the norm, healthcare professionals will take ownership of it. They will become rightly proud of their achievements and the positive implications for their patients,” he continues.Shabot will be one of several top safety culture experts available to answer questions and discuss safety-related issues during Conversations in Safety, a new offering that will debut at the 2020 Congress on Healthcare Leadership. In addition, Congress attendees interested in quality and safety can visit the Leading for Safety Booth in the Connections Center and register for seminars focused on patient safety and quality. To register for and learn more about Congress, please visit To learn more about how to develop, promote and sustain a culture of safety in your organization, please download a copy of Leading a Culture of Safety: A Blueprint for Success. This resource, developed by ACHE in partnership with the IHI Lucian Leape Institute, is also available here:

2020 Annual Dues Deadline Approaching

Thank you for your ongoing support of the American College of Healthcare Executives. You are among more than 48,000 healthcare leaders who make a difference in the field by advancing healthcare management excellence. We look forward to continuing to deliver your member benefits. With the end of the year upon us, we are pleased to offer dues auto-renewal, an easy way to always ensure access to programs, products and services. The deadline to renew is Dec. 31. Online renewal is quick and easy:

  • Visit and log in using your username and password.
  • If you have forgot your password, use the Forgot Your Password? feature to create a new one. (Make sure ACHE emails are not filtering to your spam folder.)
  • You can print a dues statement or receipt for reimbursement.

For questions about your dues, contact our Customer Service Center at or (312) 424-9400.

Develop New Leadership Capabilities Online

Do you know what it takes to be an exceptional leader in today’s dynamic healthcare environment? This January, reconnect with the fundamental and essential leadership skills you will need to navigate the road ahead while earning 6 Qualified Education credits with “Exceptional Leadership.” Available from Jan. 15–Feb. 26, this online seminar will help you build your own working definition for leadership and use it to enhance your own leadership effectiveness. You’ll also learn how to evaluate others according to critical competencies for leadership in interviews and bring stronger leaders into your organization. Registration for this seminar includes the book Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Second Edition, by author and course presenter Carson F. Dye, FACHE.

To keep up with the pace of change in today’s healthcare environment, leaders also must be able to formulate and deploy strategies that leverage big data with analytics. Available from Jan. 22–March 4, the online seminar “Big Data and Analytics: A Perspective for Healthcare Leaders,” will help executives gain insight into methods of analyzing data while earning 6 Qualified Education credits. By the end of this six-week course, you’ll be able to determine how to use big data and analytics, extract intelligence from your data and master the technological and analytical capabilities of big data to successfully execute projects. Expert faculty William F. Martin, PsyD, will present this seminar.

Go here to learn more about these online seminars.

44th World Hospital Congress Seeking Abstracts

Healthcare leaders and professionals who wish to share their work at the 44th World Hospital Congress can submit abstracts for consideration until Jan. 31.

Submitting an abstract gives you the chance to showcase your work and achievements, orally or through a poster, to the international healthcare community. Accepted submissions will also earn a chance to compete in the best poster competition at the World Hospital Congress.

Hosted by Unió Catalana d’Hospitals, the 44th World Hospital Congress will be held Nov. 2–5, 2020, in Barcelona, Spain. The deadline to submit an abstract is Jan. 31, 2020.

The overarching theme of the 2020 Congress is “People on board, transforming healthcare.” You are invited to submit abstracts that address major issues of importance according to the theme or any of the following subthemes:

  • Digital and technology-driven transformation
  • Value-driven transformation
  • People at the center of healthcare system transformation

Additional information about the subthemes and the abstract submission process is available here. If you have any questions, please contact or visit

Earn Hours for FACHE® Certification With Self-Study Courses

Master healthcare topics with self-study courses and earn ACHE Qualified Education credits for advancement or recertification as an ACHE Fellow. Self-study courses are ready for you any time without having to wait for the next seminar or webinar that fits into your schedule.

If you purchase one self-study course by phone, you will receive a second course at 50 percent off. Call Health Administration Press Customer Service at (800) 888-4741 to take advantage of this special offer. Additional savings are also available through the HAP Holiday Sale: Order any Health Administration Press book or self-study course now through Dec. 31 and you’ll receive 20 percent off the already reduced member prices when you use the promo code HOLIDAY19 at checkout. Visit to learn more about self-study courses. To learn more about the FACHE certification or recertification process, please visit

Let us Bring the Experts to You

Choice is ACHE's tailored professional development series designed to close competency gaps and meet individual educational needs within your organization. Choice programming offers professional development that is convenient and with a cadence that works best for your group. These programs, categorized in a meaningful way, focus on topics that affect executives and leaders in the healthcare field. During the planning phase, you have options for who, what, where, when and how programs are tailored. Additionally, every program is led by a respected ACHE expert speaker, facilitator or author possessing a real-world perspective. Whether you are interested in hosting a single or multi-day program, or already have existing leadership development but want to enhance your programming, let us know. Visit or contact Catie L. Russo, program specialist, ACHE Department of Professional Development, at(312) 424-9362 or for more information.

Call For Proposals: Management Innovations Poster Session

ACHE invites authors to submit narratives of their posters for consideration during the 36th annual Management Innovations Poster Session to be held at ACHE’s 2020 Congress on Healthcare Leadership. This is a unique opportunity for authors to share the innovative work their organizations are doing with other healthcare leaders.

We are interested in innovations addressing issues affecting your organization that might be helpful to others, including improving quality or efficiency, improving patient or physician satisfaction, implementation of EHRs, uses of new technology and similar topics. All accepted applicants are expected to be available to discuss their posters on Monday, March 23, between 7–8 a.m. Posters will remain on display March 23–25 at Congress.

Please go to for the full selection criteria. Submit narratives as an email attachment to by Jan. 21, 2020.