In This Issue
Messages from Chapter Leadership
Message from the Regent
Message from the Chapter President
Articles of Interest
Four Safety Trends for 2020
Quality Patient Outcomes Begin With Trust
Calendars and Recent Events
Calendar of Events
Calendar of Educational Events
News & Committee Updates
News from the Education Committee
News from the Guam Local Program Chapter
Student Corner
Membership Report: New Fellows, Members, and Recertified Fellows
Member Spotlight
ACHE Resources
ACHE National News
Career Corner
Access Complimentary Resources for the Board of Governors Exam
Ensure delivery of Chapter E-newsletter (Disclaimer)
Thank you to all our Sponsors
ACHE National News

Important Congress Update

After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership as healthcare organizations are actively managing the response to coronavirus (COVID-19) in their communities. We understand and support our members and other leaders—and the need to respond effectively to patient and community concerns.

At this time, there is no action required to receive a full refund of your Congress registration fees. Further details and instructions will arrive via email within 14 business days. We thank you for your continued patience. This cancellation includes all related activities such as pre-Congress seminars and boot camps. No Congress events will be rescheduled in person.

We have compiled an initial list of cancellation FAQs and will continue to update the page as new information becomes available. As always, if you have questions or concerns, our Customer Service Center is available Monday through Friday, 8 a.m. to 5 p.m. Central time, at (312) 424-9400 or

Additionally, the Centers for Disease Control and Prevention has published information specific to healthcare professionals, resources for healthcare facilities and resources for health departments. Furthermore, the American Hospital Association has been working closely with the CDC and other federal, state and local partners to respond to this challenge and ensure hospitals and health systems have the most up-to-date information, available here.

While we are disappointed that we will not be able to greet you in person at this year's Congress, we look forward to an inspiring year of learning and networking. Thank you for your leadership and commitment to advancing healthcare management excellence.

Board of Governors Exam Fee Waiver: March 1–June 30

The Board of Governors Exam fee waiver provides the opportunity for Members to save $225 when submitting Fellow applications between March 1 and June 30, 2020. Eligible members must submit their completed Fellow application, the $250 application fee and meet all requirements. Pending application approval, ACHE will waive the $225 Board of Governors Exam fee. For questions about the waiver, contact the Customer Service Center at

Everyone Benefits When You Share the Value of ACHE

When you refer Members or Fellows to ACHE, you’ll earn rewards in the Leader-to-Leader Rewards Program. Encouraging others to become members will result in a more diverse and inclusive ACHE community.

Use our referral form to share details about membership with those you believe can benefit from all that ACHE has to offer. To earn points, your name must be listed as the referral on a new member application or on an FACHE application. Once the membership is activated or all Fellow requirements have been met, your accumulated points can be redeemed for ACHE-branded rewards such as a gift certificate, umbrella, ceramic coffee mug, apparel, ear pods and more.

Please note that Leader-to-Leader points cannot be earned by referring a member who was suspended in 2019 to rejoin. You can check your available points and discount program coupon codes in the My ACHE area of

For more information on the program, go to

ACHE Member Communities Can Enhance Experience

We offer four community groups that align with our members’ professional backgrounds and commitment to diversity and inclusion. Members who meet the requirements can join one or more that meet their professional needs and goals. The groups include:

Members can join or renew a membership in one or more of these groups for an annual fee of $100 each, in addition to ACHE membership dues. All benefits are accessible online and include a quarterly newsletter, an exclusive LinkedIn Group and a special designation in ACHE’s online Member Directory.

ACHE Announces Nominating Committee 2020 Slate

The Nominating Committee has agreed on a slate to be presented to the Council of Regents on March 21 at the Council of Regents meeting in Chicago. All nominees have been notified and have agreed to serve if elected. All terms begin at the close of the Council meeting on March 21. The 2020 slate is as follows:

Nominating Committee Member, District 1 (two-year term ending in 2022)
Peter J. Wright, FACHE
Bridgton (Maine) and Rumford Hospitals

Nominating Committee Member, District 4 (two-year term ending in 2022)
Jayne E. Pope, FACHE
Hill Country Memorial Hospital
Fredericksburg, Texas

Nominating Committee Member, District 5 (two-year term ending in 2022)
John G. Faubion, FACHE
Faubion Associates Executive Search
Glendale, Calif.

Governor (three-year term ending in 2023)
Joanne Carrocino, FACHE
Cape Regional Health System
Cape May Court House, N.J.

Governor (three-year term ending in 2023)
William P. Santulli, FACHE
Chief Operating Officer
Advocate Aurora Health
Downers Grove, Ill., and Milwaukee

Governor (three-year term ending in 2023)
Michele K. Sutton, FACHE
North Oaks Health System
Hammond, La.

Governor (three-year term ending in 2023)
Nizar K. Wehbi, MD, FACHE
Deputy Director, Center for Health Policy and Assistant Professor
University of Nebraska Medical Center
Omaha, Neb.

Carrie Owen Plietz, FACHE
Executive Vice President/COO, Hospital Division
WellStar Health System
Marietta, Ga.

Additional nominations for members of the Nominating Committee may be made from the floor at the annual Council of Regents meeting. Additional nominations for the offices of Chairman-Elect and Governor may be made in the following manner: Any Fellow may be nominated by written petition of at least 15 members of the Council of Regents. Petitions must be received in the ACHE headquarters office (American College of Healthcare Executives, 300 S. Riverside Plaza, Ste. 1900, Chicago, IL 60606-6698) at least 60 days prior to the annual meeting of the Council of Regents. Regents shall be notified in writing of nominations at least 30 days prior to the annual meeting of the Council of Regents.

Thanks to the members of the Nominating Committee for their contributions in this important assignment:

Charles D. Stokes, FACHE
David A. Olson, FACHE
Chisun S. Chun, FACHE
Donald G. Henderson, FACHE
Carle-Marie P. Memnon, FACHE
David A. Stark, FACHE
COL Mark D. Swofford, PhD, FACHE
Michael O. Ugwueke, DHA, FACHE

ACHE Call for Nominations for the 2021 Slate

ACHE’s 2020–2021 Nominating Committee is calling for applications for service beginning in 2021. ACHE Fellows are eligible for any of the Governor and Chairman-Elect vacancies and are eligible for the Nominating Committee vacancies within their district. Those interested in pursuing applications should review the candidate guidelines for the competencies and qualifications required for these important roles. Open positions on the slate include:

  • Nominating Committee Member, District 2 (two-year term ending in 2023)
  • Nominating Committee Member, District 3 (two-year term ending in 2023)
  • Nominating Committee Member, District 6 (two-year term ending in 2023)
  • Four Governors (three-year terms ending in 2024)
  • Chairman-Elect

Please refer to the following district designations for the open positions:

  • District 2: District of Columbia, Florida, Georgia, Maryland, North Carolina, Puerto Rico, South Carolina, Virginia, West Virginia
  • District 3:Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin
  • District 6:Air Force, Army, Navy, Veterans Affairs

Candidates for Chairman-Elect and Governor should submit an application to serve that includes a copy of their resume and up to 10 letters of support. For details, please review the Candidate Guidelines, including guidance from the Board of Governors to the Nominating Committee regarding the personal competencies of Chairman-Elect and Governor candidates and the composition of the Board of Governors.

Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.

Applications to serve and self-nominations must be submitted electronically to and must be received by July 15. All correspondence should be addressed to David A. Olson, FACHE, chairman, Nominating Committee, c/o Julie Nolan, American College of Healthcare Executives, 300 S. Riverside Plaza, Ste. 1900, Chicago, IL 60606-6698.

The first meeting of ACHE’s 2020–2021 Nominating Committee will be held on March 24 during the Congress on Healthcare Leadership in Chicago. The committee will be in open session at 2:45 p.m. During the meeting, an orientation session will be conducted for potential candidates, giving them the opportunity to ask questions regarding the nominating process. Immediately following the orientation, an open forum will be provided for ACHE members to present and discuss their views of ACHE leadership needs.

Following the July 15 submission deadline, the committee will meet to determine which candidates for Chairman-Elect and Governor will be interviewed. All candidates will be notified in writing of the committee's decision by Sept. 30, and candidates for Chairman-Elect and Governor will be interviewed in person on Oct. 22.

To review the Candidate Guidelines, visit If you have any questions, please contact Julie Nolan at (312) 424-9367 or

Let us Bring the Experts to You

Choice is ACHE's tailored professional development series designed to close competency gaps and meet individual educational needs within your organization. Choice programming offers professional development that is convenient and with a cadence that works best for your group. These programs, categorized in a meaningful way, focus on topics that affect executives and leaders in the healthcare field. During the planning phase, you have options for who, what, where, when and how programs are tailored. Additionally, every program is led by a respected ACHE expert speaker, facilitator or author possessing a real-world perspective. Whether you are interested in hosting a single or multi-day program, or already have existing leadership development but want to enhance your programming, let us know. Visit or contact Catie L. Russo, program specialist, ACHE Department of Professional Development, at(312) 424-9362 or for more information.

Call For Proposals: Management Innovations Poster Session

ACHE invites authors to submit narratives of their posters for consideration during the 36th annual Management Innovations Poster Session to be held at ACHE’s 2020 Congress on Healthcare Leadership. This is a unique opportunity for authors to share the innovative work their organizations are doing with other healthcare leaders.

We are interested in innovations addressing issues affecting your organization that might be helpful to others, including improving quality or efficiency, improving patient or physician satisfaction, implementation of EHRs, uses of new technology and similar topics. All accepted applicants are expected to be available to discuss their posters on Monday, March 23, between 7–8 a.m. Posters will remain on display March 23–25 at Congress.

Please go to for the full selection criteria. Submit narratives as an email attachment to by Jan. 21, 2020.