Hawaii - Pacific Chapter of ACHE

Spring Issue

Message from your ACHE Regent, Spring 2015

Coral T. Andrews, FACHE
In a February 14, 2014 article, Forbes Magazine focused on "How High Performing Companies Motivate Their People." In an era where transparency is informing the way that care is delivered, so too, organizations are evolving in transparency and employee input as a way of fostering loyalty, motivation and performance excellence within their organizational culture.  High performing companies found that there were four key areas which contributed to organizational success. They include career development, empowerment, rewards/recognition, and leadership.

Rewards and Recognition

In a February 14, 2014 article, Forbes Magazine focused on "How High Performing Companies Motivate Their People." In an era where transparency is informing the way that care is delivered, so too, organizations are evolving in transparency and employee input as a way of fostering loyalty, motivation and performance excellence within their organizational culture.  High performing companies found that there were four key areas which contributed to organizational success.  They include career development, empowerment, rewards/recognition, and leadership.

ACHE reflects a focus both strategically and organizationally in these four areas.  I am going to focus this article on one of them: rewards and recognition.  In January 2015, ACHE announced the winners of its most prestigious Gold Medal Award, the Robert S. Hudgens Memorial Award for Young Healthcare Executives, and the Higher Education Network (HEN) Award.  The recipients for this year's awards are:
 

Gold Award Winners
Kevin E. Lofton, FACHE, and Richard J. Umbdenstock, FACHE

The Gold Medal Award is ACHE's highest honor bestowed on outstanding leaders . The purpose of this award is to identify Fellows of the American College of Healthcare Executives who best exemplify leadership at the organizational, local, state/provincial and national levels.  The Gold Medal Award recognizes individuals who go beyond the confines of their own organization to continually contribute to the improvement of healthcare services and community health.


Lofton, CEO of Catholic Health Initiatives, Englewood, Colo., served on ACHE's Council of Regents from 1995 to 1998.  A member of ACHE since 1980, Lofton was the 1993 recipient of the Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year.

Umbdenstock, president and CEO of the American Hospital Association, Washington, D.C., served on ACHE's Leadership Advisory Committee from 1994 to 2002.  He has served as president and CEO of the American Hospital Association since 2007 and announced he will retire from the AHA at the end of 2015.


Both recipients will receive their awards on Monday, March 16, 2015, at the Opening Session during ACHE's 58th Congress on Healthcare Leadership in Chicago.


Robert S. Hudgens Memorial Aaward for Young Healthcare Executive of the Year

Mario J. Garner, EdD, FACHE is the recipient of the Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year.  He is the President and CEO of New Orleans East Hospital, New Orleans.  The award is given to an exceptional healthcare executive who is younger than 40 years old, is a Fellow of ACHE and holds a CEO or COO position in a healthcare organization.  Garner received his award on Tuesday, March 17, 2015, at the Malcolm T. MacEachern Memorial Lecture and Luncheon during ACHE's 58th Congress on Healthcare Leadership in Chicago.

 

Higher Education Network Award
Army-Baylor University, Fort Sam Houston, Texas, is the recipient of the award and the graduate program that demonstrated the highest level of ACHE engagement.  The award was presented on Wednesday, March 18, 2015, at the Leon I. Gintzig Commemorative Lecture and Luncheon during ACHE's 58th Congress on Healthcare Leadership in Chicago.  We have been fortunate in Hawaii to benefit over the years from the Army-Baylor members who contribute time and talent to our Hawaii-Pacific Chapter while stationed in the Islands.


A highly motivated workforce, an organization's human capital, is an invaluable financial asset.  Insuring that your top performers are recognized for their contributions is a small step toward retaining the talent that is needed to remain relevant and competitive in a consumer driven market.

Thank you for the privilege of serving as your Regent for the past 3 years.  I ask for your continued support as Jen assumes her duties as Regent and for your sustained commitment along a path that strives for leadership excellence.

 

Coral Andrews, FACHE

Regent for Hawaii/Pacific 

Message from the Chapter President

Gidget Ruscetta, RN, BSN, MBA, FACHE

I am thrilled to be your 2015 Chapter President and look forward to meeting each of you as we move forward throughout the year ahead.

Aloha Hawai’i-Pacific Chapter Members,

 

I am thrilled to be your 2015 Chapter President and look forward to meeting each of you as we move forward throughout the year ahead.  I want to extend a “Thank You” to Darlena Chadwick our past President for her many efforts with the chapter last year to include, however not limited to hosting our 2014 Cluster and our Diversity Panel at Tripler Army Medical Center.  What a great year!

 

The 2015 Congress on Healthcare Leadership was a success!  There were over 4,000 in attendance all focused on “Healthcare in Motion – Leadership Center Stage.” The key note speaker, Stuart Rothenberg, shared his thoughts on the future of political landscape as it impacts healthcare.  We were joined this year by members of our chapter from various healthcare facilities as well as a member from Guam.  It was an evening of “talking story“ and sharing of conference learnings.

 

While at Congress this year, we welcomed our new Regent, Jen Chahanovich, CEO of Pali Momi Medical Center, and shared a fond farewell to Coral Andrews, Regent from March 2012 – 2015.  We thank Coral for her tireless efforts with supporting the chapter as we developed our Diversity Committee and hosted our first Panel, co-developing with the University of Hawai’i  Shidler School of Business for a focused on a MBA in Healthcare Management and for providing mentorship as we continue to grow as a chapter.   

 

 

Chapter Dinner (Left to Right):  Jen Chahonovich, Gidget Ruscetta,
Selma Yamamoto, Eliza Olaru, LTJG Matthew Gallagher

 

We look forward to working with Jen over the next three years as we continue to focus on our Diversity strategy and enhance our relationship with the University of Hawai’i’s Shidler School of Business.  “Welcome, Jen!”

 

This is a very exciting year for our Chapter.  We will be focusing on three major efforts this year: 

·         Our Diversity Initiative

·         Increasing our chapter membership

·         Providing more education opportunities to our members

    

Please watch your email, read your newsletter and follow our website postings for the Summer and Fall educational events.

 

Coming up in May, we will be hosting our first Chapter mingle.  This is an opportunity for you to get to know your board, fellow professionals in healthcare and to dialogue with others to explore joining a committee and /or, finding a study partner on your journey of becoming a fellow.  Please feel free to also bring a colleague who you know may be interested in joining our chapter.

 

Mahalo,

Gidget

 

Guam Local Program Council

Lieutenant Joseph M. Fromknecht, USN and John Taitano

The Guam Local Program Council continues to make strides with the ACHE program in providing membership, networking, and educational and leadership development opportunities for healthcare professionals in Guam.

Hafa Adai Everyone,

 

In April, the local Guam Chapter of ACHE is planning an educational event hosted by Sarah Smith:  a presentation on the issues in reproductive health care with respect to Chuukese women and the affect of transnationalism in Guam and Chuuk. This event was originally planned in March, and there have been some challenges holding the schedule due to various events; however, it looks like we will be able to overcome the obstacles and we will have the opportunity to host this event.

 

Guam is also looking forward to participating in the currently planned Annual Hawai‘i Chapter breakfast presentation and educational opportunity by ACHE Immediate Past Chairman, Ms Christine Candio, RN, FACHE. This presentation will occur the morning of July 13, Guam time and will provide a valuable educational opportunity for us.     

 

As we round the corner of the first quarter, we are looking forward to the opportunity of a fresh new year of service and building educational opportunities, membership, and advancement for the chapter.

 

 
The Guam Local Program Council
 

 

 

Regards,

 

John Taitano,

President-Elect, ACHE Guam Local Program Council

 

Lieutenant Joseph M. Fromknecht,
Medical Service Corps, United States Navy, President, Guam Local Program Council

 

Recent Chapter Events

Kelly Wheeler

The Uniformed Services University of the Health Services conducted a week-long Medical Executive Skills Course (MedXecellence) for military Healthcare leaders in Hawaii.  

Hawaii MedXecellence Course for Military Healthcare Leaders

From 11-16 January 2015, over 40 Military Health System leaders participated in a week-long medical executive skills course, organized and presented by the Uniformed Services University of the Health Sciences at the Hale Koa in Honolulu.  The course was entitled “Critical Decision Making for Medical Executives:  Keys to Improving Healthcare Delivery.”  Topics included leading change and fostering resilience, the changing political environment and healthcare policy and governance to move Military Health into the next era, and a deeper dive into Performance Planning and how Lean Six Sigma tools can be used to drive strategic performance improvement.  Participants engaged in a hands-on A3 case study that focused on process and performance improvement in a health system with three medical facilities, which purposefully resembled the components of the Hawaii Military Health System.  Literally, A3 refers to a ledger size piece of paper, but in the world of Lean Six Sigma, it is a one page project report.  The one-page includes the problem, analysis of the process, root cause analysis, potential solutions, and an action plan.  The practice of using A3s enables a team to focus efforts and is an easy way to summarize work to others.    The course provided 36 hours of ACHE Qualified Education Credit for ACHE members.    


A course participant looks into the Lean tools used in the A3 group sessions

News from the Education Committee

Kelly Hardee Wheeler and LTC Hugh McLean

Educational opportunities are local and national and include online webinar and seminar options.

Watch for more information on the upcoming exciting local chapter events!

The Hawaii Pacific ACHE Education Committee is planning to have two membership drives in May.  On 13 July 2015, the Hawaii Pacific Chapter of ACHE will host its annual breakfast at the Hawaii Prince Hotel. ACHE Immediate Past Chairman, Ms. Christine Candio, FACHE, will be the key note speaker.  The day before the annual breakfast, on 12 July 2015, Ms Candio. will speak to the ACHE Chapter in Guam.  In August, look for more information on a 2-day conference that will provide 12 face to face education hours for participants.

Other Educational Opportunities

Keep in mind of the many diverse ways to maintain credentialing requirements and sharpen leadership skills.

ACHE Clusters are being held in Baltimore from 20-23 April 2015 and Scottsdale, AZ from 18-21 May 2015.  Please see more information at www.ache.org.

Webinars and Online Seminars are available for earning ACHE Qualified education credits. 

Upcoming Online Seminars include:  Exceptional Leadership, Population Health: The Road to Transformation; and A Review of Health Law. 

If you are interested in obtaining Fellow status, the next Board of Governor's Exam Review Course is 27-29 April 15 in Chicago.

Mahalo to our Education Committee Chair 

The leaders and members of the Hawaii Pacific Chapter of ACHE would like to express thanks to LTC Hugh McLean for serving as the Chair of the Education Committee.  The Chapter Board would like to welcome MAJ Clint Cobb, Chief of Clinical Services Division of the Tripler Army Medical Center, as the incoming Education Committee Chair.


LTC Hugh McLean, MBA, MHA, FACHE, CFAAMA
Deputy Commander for Administration, Tripler Army Medical Center
Chair, Hawaii Pacific Chapter of ACHE Education Committee

Membership: New Fellows, Members, and Recertified Fellows

Art Gladstone, FACHE

The Hawai'i Pacific Chapter continues to grow membership and show consistent progress towards FACHE credentialling. 

We would like to recognize and congratulate all new Fellows, recertified Fellows, and new members. 

The Hawai'i Pacific Chapter continues to grow membership and show consistent progress towards FACHE credentialling and recertification.

 

Congratulations to our new Fellow!

 

   January

      Patricia A. Boeckmann, FACHE, Kaneohe 

 

Congratulations to a member who recently passed the Board of Governors Exam!


March

      Travis Clegg, Kailua  

 

A warm welcome to our new chapter members:

 

   January

      Jill Feldon LaNouette, Honolulu

      Beau Nakamoto, MD, PhD, Honolulu

 

   February

      Sandra Diego, RN, Princeville

      Ryan Swinney, MD, Honolulu

 

   March

      Mark D. Evans, Mililani

      Jennifer Kimbell, PhD, Honolulu

      Col Robert Marks, JBPH-H

      Thandiwe Nelson-Brooks, Kaneohe

      Charlene Ann Sagpao, Honolulu

      Evelyn Zangl, Kailua

 

And finally, a  congratulations to our Recertified Fellows!

 

   January
      Steven A. Gold, FACHE, Carlsbad
 

 

We are off to a great start to the year with new members.  Part of what drives our membership is the recuriting efforts of our membership body and chapter leadership.  Recently, Gidget Ruscetta has done an amazing job in developing a road show presentation on the various benefits and requirements of ACHE membership and FACHE credentialing.  She has recently presented at Kapiolani Medical Center and Straub Hospital leadership meetings and we are starting to see the benefits of those presentations. 

 

Thank you for your support.

Art

Spring 2015 Calendar of Events

Micah Ewing

The Spring 2015 Calendar of Events for ACHE, Hawaii Chapter.

 

 

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EVENTS THIS QUARTER:

Healthcare Financial Management Association (HFMA) – Hawai‘i Chapter Annual Conference

April 9-10,  8 AM

Ala Moana Hotel

 

Chapter Mingle

 

May (TBD)

 

 

 

 

 

 

 

 

 

 

 

FUTURE EVENTS:

 

Annual Chapter Breakfast

Keynote Speaker Christine M. Candio, RN, FACHE, Immediate Past Chairman, ACHE

July 13 8 AM

 

 

Spring 2015 Education Calendar

Fall 2014 Education Calendar of Events.  Take advantage of numerous educational opportunities!

EVENTS THIS QUARTER:

Online seminars, key conferences, and cluster events!  Use this calendar to plan out your educational and credentialing opportunities.  Note that online seminars run for 5 weeks, dates highlighted in (blue).  Conferences and cluster events are highlighted in (yellow).

Click on the event link for more detail!

 

 

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Online Seminar: Management Mistakes, Moral Dilemmas and Lessons Learned

 

3/25 – 5/6

Online Seminar: Developing Physician Leaders for Clinical Integration

 

4/1 – 5/13

Online Seminar:  Strategic Planning that works:  Integrating Strategy with Performance

 

4/15 – 5/27

Baltimore Cluster

4/20 – 4/23

Physician Alignment and Engagement:  Dos and Taboos

 

4/22 – 6/3

Leaders Conference

 

4/27 – 4/28

Board of Governors Exam Review Course

 

4/27 – 4/29

Fellows Seminar

5/7 – 5/8

Scottsdale Cluster

5/18 – 5/21

Cape Cod Cluster

6/1 – 6/4

Executive Program I

6/8 – 6/9

Senior Executive Program I

6/8 – 6/10

 

 

 

 

FUTURE EVENTS:

 

Seattle Cluster

 

 

7/13 – 7/16

Spring 2015 Financial Report

Selma Yamamoto

The financial performance remains strong as we end our first quarter of 2015.

 

The financial performance remains strong as we end our first quarter of 2015.  The Hawaii Pacific Chapter has a current balance of $30,224.30 as of 3/26/15.  The Guam account has a balance of $379.00.

 

Reflections on Diversity Within our Chapter

MAJ Charlotte Hildebrand, FACHE
Dramatically shifting demographics within the U.S. population affect communities across the nation—large and small alike—and compel health care leaders to ask questions:

Dramatically shifting demographics within the U.S. population affect communities across the nation—large and small alike—and compel health care leaders to ask questions:  

 

  • Does our health care workforce reflect the faces of the community we serve?
  • Who are the people who make up our health care workforce—the nurses, technicians and executives responsible for delivering high quality care?
  • How can we ensure that we deliver the highest quality, most culturally sensitive care? 

As healthcare executives, we are charged to provide care equitably to all and create a diverse workforce that provides culturally proficient care.  Our local chapter Statement on Diversity and Inclusion calls us to value and actively promote diversity in our chapter leadership and membership because, “diverse participation serves as a catalyst for improved decision making, increased productivity, and competitive advantage.”  Below is a breakdown of the diversity of our chapter compared to ACHE as a whole.  As we look inside our own demographics, our membership represents a diverse group.

 

Race/Ethnicity for our Chapter compared to ACHE overall:

 

Hawaii Chapter N=213     National N=47492

 

White (non-Latino):  46% / 65%

Black (non-Latino):  5% / 6%

Latino:  3% / 3%

Asian or Pacific Islander:  23% / 4%

More than 1 race/ethnicity:  3% / 1%

No Response:  19% / 19%

 

Age Range Our Chapter compared to ACHE overall:

Under 30:  5% / 13%

31-40:  22% / 18%

41-50: 31% / 22%

51-60:  23% / 24%

61+:  16% / 19%

Unknown:  3% / 4%

 

Gender for Our Chapter compared to ACHE overall:

Female:  49% / 43%

Male:  51% / 57%

The ACHE Chapter Diversity and Inclusion Self-Assessment Tool asks six main questions of chapter membership:

  1. Are the individuals who belong to our Chapter reflective of the diversity of our Chapter area?
  2. Do Chapter recruitment efforts include strategies to reach out to the gender, racial and ethnic minorities in your Chapter area?
  3. Does your Chapter communications (newsletters, websites, etc.) recognize Chapter diversity?
  4. Does your Chapter acknowledge and recognize diversity in your Chapter awards programs?
  5. Does your Chapter conduct surveys and/or focus groups to measure perceptions of your Chapter's diversity and inclusion efforts and to surface potential issues?
  6. Does your Chapter have a mentoring program in place to help develop your best talent regardless of gender, race or ethnicity? 


Please ponder and look within your own healthcare organizations to create strategies and find opportunities to strengthen the diversity of your teams. If you have any specific feedback or are interested in joining the Diversity Committee please contact Charlotte Hildebrand at charlotte.l.hildebrand.mil@mail.mil.

 

 

Risk of Infection from Contaminated Duodenoscopes

Richard Giardina RN, MPH, CIC

A relatively new superbug has emerged as a fatal pathogen associated with contaminated endoscopes.

Over the past seven years, at least seven hospitals have reported outbreaks of carbapenem-resistant Enterobacteriaceae (CRE) bacterial infections associated with duodenoscopes used for Endoscopic Retrograde Cholangiopancreatography (ERCP) procedures. ERCP procedures are used to treat and diagnose a variety of conditions of the gall bladder and pancreas, including ductal obstructions, stones, and malignancy. (1) In total, from January 2013 through December 2014, the FDA received 75 medical device reports encompassing approximately 135 patients in the United States relating to possible microbial transmission from reprocessed duodenoscopes. It is possible that not all cases have been reported to the FDA.(2). There have been fatalities associated with CRE infection in some of these patients.

 

FDA has received inquiries from healthcare providers about whether they should cancel ERCP procedures, based on the fact that one specific model duodenoscope manufactured by Olympus (the TJF-Q180V) does not currently have a 510(k) clearance. FDA is not recommending that healthcare providers cancel ERCP procedures for their patients who need them.

 

Olympus has a pending 510(k) application for this device, and the company continues to market the product while the application is under review. FDA is not taking action against Olympus regarding its device during the review of the application, because, based on the information currently available to the Agency, it is felt that that removal of the device from the market could lead to an insufficient number of available duodenoscopes to meet the clinical demand in the United States of approximately 500,000 procedures per year

 

The FDA’s analysis indicates that the reported duodenoscope-associated infections have occurred in patients who have had procedures with duodenoscopes from all three manufacturers. At this time, FDA has no evidence that the lack of a 510(k) clearance was associated with the infections.

 

FDA recommends the following:

·        Thoroughly clean and disinfect duodenoscopes, pursuant to the manufacturers’ instructions;

·        Have a comprehensive quality program in place for reprocessing duodenoscopes;

·        If you suspect that a duodenoscope may be associated with a patient infection, take it out of service and meticulously clean and disinfect it until it is verified to be free of pathogens;

·        Inform patients of the benefits and risks associated with ERCP procedures, including the risk of possible infection;

·        Physicians should discuss with their patients what they should expect following the ERCP procedure and what symptoms (such as fever or chills, chest pain, severe abdominal pain, trouble swallowing or breathing, nausea and vomiting, or black or tarry stools) should prompt additional follow-up;

·        Submit a report to the manufacturer and to the FDA via MedWatch if you suspect problems have led to patient infections.

 

The CDC has published an interim protocol for culturing duodenoscopes on their website.  You can access the protocol by clicking here: http://www.cdc.gov/hai/organisms/cre/cre-duodenoscope-surveillance-protocol.html

 

1.https://www.ecri.org/Resources/Superbug/Culturing_Duodenoscopes_Key_Step_to_Reducing_CRE_Infections.pdf, accessed 3/19/15

2. http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/ucm434871.htm, accessed 3/19/15

 

National News - Spring 2015

The Spring 2015, Quarter 1 National News, from ACHE.org.

Register Now for the 2015 Congress on Healthcare Leadership
ACHE’s Congress on Healthcare Leadership brings you the best in professional development, exceptional opportunities to network with and learn from peers and the latest information to enhance your career and address your organization’s challenges in innovative ways.  The 2015 Congress on Healthcare Leadership, “Healthcare in Motion, Leadership Center Stage,” will be held March 16–19 at the Hilton Chicago/Palmer House Hilton.  New this year are HAPTalks—eight healthcare topics with eight speakers on stage for eight-minute presentations.
Join us and be part of the dynamic, energizing event that draws world-class speakers and more than 4,000 healthcare leaders from across the nation and around the world.  Register at ache.org/Congress.


ACHE Senior Executive Program
The Senior Executive Program prepares senior healthcare leaders for complex environments and new challenges.  Past participants have been senior directors, vice presidents, COOs, CNOs and CFOs—many of whom aspire to be a CEO.  The program consists of three sessions, each two-and-a-half days in length.  Locations and dates are as follows:  Chicago (June 8–10), San Diego (Aug. 24–26) and Orlando, Fla. (Oct. 19–21).

Participants grow professionally in a supportive learning environment over three sessions.  The program includes relevant topics, such as reducing medical error, improving board relationships, increasing personal influence, understanding financial management in the era of payment reform, confronting disruptive behavior and influencing organizational change.

Enrollment is limited to 30 healthcare executives.  A limited number of partial scholarships, underwritten in part by Toshiba America Medical Systems Inc., are available for those individuals whose organizations lack the resources to fully fund their tuition.  For more information, contact Darrin Townsend, program specialist, at (312) 424-9362, or visit ache.org/SeniorExecutive.

ACHE Executive Program

The ACHE Executive Program is designed to help healthcare middle managers refine their knowledge, competencies and leadership skills.  Participants will have the opportunity to learn, share and grow professionally together over three multiday sessions. The program will cover relevant topics, such as improving patient safety and clinical quality, understanding physician integration strategies, appraising personal leadership, managing disruptive behavior, improving talent development, understanding hospital governance and conflict management and measuring financial success.

The Executive Program will be held at the following locations and dates:  Chicago (June 8-9), San Diego (Aug. 24-26) and Orlando, Fla. (Oct. 19-21).  Participants will attend all three sessions.

Enrollment is limited to 30 healthcare executives.  A limited number of full scholarships underwritten in part by Toshiba America Medical Systems, Inc. are available for those individuals whose organizations lack the resources to fully fund their tuition. For more information, contact Darrin Townsend, program specialist, at (312) 424-9362, or visit ache.org/Executive.


Tuition Waiver Assistance Program
To reduce the barriers to ACHE educational programming for ACHE members experiencing economic hardship, ACHE has established the Tuition Waiver Assistance Program.  ACHE makes available a limited number of tuition waivers to ACHE Members and Fellows whose organizations lack the resources to fund their tuition for education programs.  Members and Fellows in career transition are also encouraged to apply.  Tuition waivers are based on financial need and are available for the following ACHE education programs:

  • Congress on Healthcare Leadership
  • Cluster Seminars
  • Self-Study Programs
  • Online Education Programs
  • Online Tutorial (Board of Governors Exam preparation)
  • ACHE Board of Governors Exam Review Course

All requests are due no less than eight weeks before the program date, except for ACHE self-study courses; see quarterly application deadlines on the FAQ page of the tuition waiver application.  Incomplete applications and those received after the deadline will not be considered.  Recipients will be notified of the waiver review panel's decision no less than six weeks before the program date.  For ACHE self-study courses, applicants will be notified three weeks after the quarterly application deadline.

If you have questions about the program, please contact Teri Somrak, associate director, Division of Professional Development, at (312) 424-9354 or tsomrak@ache.org.  For more information, visit ache.org/TuitionWaiver.

ACHE Call for Nominations for the 2016 Slate
ACHE’s 2015–2016 Nominating Committee is calling for applications for service beginning in 2016.  All members are encouraged to participate in the nominating process.  ACHE Fellows are eligible for any Governor and Chairman-Elect vacancies and are eligible for the Nominating Committee vacancies within their district.  Open positions on the slate include:

  • Nominating Committee Member, District 1 (two-year term ending in 2018)
  • Nominating Committee Member, District 4 (two-year term ending in 2018)
  • Nominating Committee Member, District 5 (two-year term ending in 2018)
  • Four Governors (three-year terms ending in 2019)
  • Chairman-Elect

Please refer to the following district designations for open positions:

  • District 1:  Canada, Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont
  • District 4:  Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee, Texas
  • District 5:  Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming

Candidates for Chairman-Elect and Governor should submit an application to serve, a copy of their resume and up to 10 letters of support.

Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.

Applications to serve and self-nominations must be submitted electronically to jnolan@ache.org and must be received by July 15, 2015.  All correspondence should be addressed to Diana L. Smalley, FACHE, chairman, Nominating Committee, c/o Julie Nolan, American College of Healthcare Executives, 1 N. Franklin St., Ste. 1700, Chicago, IL 60606-3529.

Following the July 15 submission deadline, the committee will meet to determine which candidates for Chairman-Elect and Governor will be interviewed.  All candidates will be notified in writing of the committee’s decision by Sept. 30, 2015, and candidates for Chairman-Elect and Governor will be interviewed in person on Oct. 29, 2015.

To review the Candidate Guidelines, visit ache.org/CandidateGuidelines.  If you have any questions, please contact Julie Nolan at (312) 424-9367 or jnolan@ache.org.

Physician Executives and Healthcare Consultants Forums

ACHE’s Physician Executives Forum and Healthcare Consultants Forum enhance value for physician executive and healthcare consultant members through a package of benefits tailored to their unique professional development needs.

The Physician Executives Forum offers education, networking and relevant information that address the top issues physician executives face, such as leading quality initiatives and enhancing interdisciplinary communication skills.  Benefits include a special designation on ACHE’s online Member Directory, e-newsletter and the opportunity to participate in ACHE’s exclusive LinkedIn Group.  Physician executive members with an MD or DO credential are encouraged to visit ache.org/PEForum to learn more about the Forum’s benefits and to join.

The Healthcare Consultants Forum can help healthcare consultants stay ahead of the curve and more effectively meet client needs through targeted resources.  Benefits include a special designation on ACHE’s online Member Directory, e-newsletter and the opportunity to participate in ACHE’s exclusive LinkedIn Group.  More information is available on ache.org/HCForum, where interested consultant members can join.

The cost of membership in both Forums is $100 per year, in addition to ACHE annual dues.

Board of Governors Exam Fee Waiver Promotion 2015

ACHE is pleased to once again offer the Board of Governors Exam fee waiver promotion to ACHE Members who apply for the FACHE credential between March 1 and June 30, 2015.  Eligible Members must submit their completed Fellow application and $250 application fee during the promotion period.  Pending application approval, ACHE will waive the $200 Board of Governors Exam fee.  All follow-up materials (i.e., references) must be submitted by Aug. 31, 2015, to receive the waiver.

For more information on the promotion, go to ache.org/FACHE

ACHE’s Leader–to–Leader Program
By sharing the value of ACHE membership with your colleagues through encouraging them to join or advance to Fellow status, you can earn points to obtain rewards such as gift certificates towards ACHE education programs, clothing, coffee mugs, clocks and even a chance to be entered into a raffle for a free Congress registration when three or more are sponsored.

Each time a person joins ACHE or advances to Fellow status and lists your name as a sponsor on the application, you earn a point.  The more points you earn, the more rewards you can earn.  Points expire on Dec. 31 of the following year when they were earned (e.g., a point earned on June 6, 2015, will expire on Dec. 31, 2016). You can check your point balance on the My ACHE area of ache.org.  To ensure colleagues reference you, referral cards are available that can be passed out so you receive the credit you deserve.

When you help grow ACHE, you make a strong statement about your professionalism and leadership in the healthcare field and also strengthen the organization.

For more information on the program, go to ache.org/l2l.

2015 Premier Corporate Partners
The American College of Healthcare Executives is proud to recognize and thank our 2015 Premier Corporate Partners.  The funding ACHE receives from our Corporate Partners helps to support our high-quality programs. Please thank our Corporate Partners for their commitment to ACHE and helping us advance healthcare management excellence.

  • Aramark
  • athenahealth
  • Cardinal Health
  • CareFusion
  • Cerner
  • Conifer Health Solutions
  • Philips Healthcare
  • The Risk Authority—Stanford 
  • Trane Healthcare

2015–2017 Strategic Plan
At the November Board of Governors meeting, the Board approved the 2015-2017 Strategic Plan. In drafting the plan, ACHE reached out to members, chapter leaders and Regents, as well as newer segments of ACHE’s membership and thought leaders in the field, to learn how ACHE can best serve you in the rapidly evolving healthcare environment.

As changes in healthcare unfold, we will continue to offer top-notch educational programs as well as research, books, magazines and journals with insight from experts on topics that are vital to your success.  We also will expand our 45,000-member community to include professionals from across the continuum of care, physician executives and other clinical leaders.  In doing so, we will help prepare a new cadre of healthcare leaders.  Together, we can provide greater value to our patients and communities.

ACHE will deliver innovative products and meaningful new solutions to keep you on the leading edge.  Our 2014 professional development task force identified emerging competencies critical to healthcare leaders’ current and future success.  As a result, ACHE will debut a number of new educational offerings this year on topics such as breakthroughs in value-based care models, population health management and leading in a changing environment.

New challenges and uncertainties test us as we work as a profession toward better health for all.  ACHE is keeping a pulse on our environment, expanding resources and growing our community to help you meet those opportunities head on. 

For detailed information on the plan, head here.  

Registration Open For 2015 IHF World Hospital Congress in Chicago

Together with the International Hospital Federation, the American College of Healthcare Executives and the American Hospital Association are pleased to joint host the IHF 39th World Hospital Congress in Chicago.  The congress, “Advancing Global Health & Health Care,” will be held Oct. 6–8, 2015, at the Hyatt Regency Chicago.

The IHF World Hospital Congress is the world’s unique forum where decision makers from regional and national healthcare federations, hospitals and healthcare organizations are brought together to engage in dialogue and exchange experiences, ideas and knowledge on leadership best practices in hospital and healthcare management and delivery of services.

Conference sessions at the 2015 congress will focus on topics such as equity and access to care; patient and community engagement; quality and safety; innovation in healthcare delivery; and ethics.  Attendees also will get a behind-the-scenes look at several leading Chicago-based healthcare organizations. Visit WorldHospitalCongress.org to learn more and register.

Five Methods to Engage a New Employee

Richard Giardina
According to PwC Saratoga’s Human Capital Effectives Report 2013/14, 22 percent of new employees leave within their first year.  Successfully engaging a new hire increases retention rates and can go a long way to increasing employee engagement.

According to PwC Saratoga’s Human Capital Effectives Report 2013/14, 22 percent of new employees leave within their first year.  Successfully engaging a new hire increases retention rates and can go a long way to increasing employee engagement.  Below are five ways to successfully welcome a new hire.

Show Your Appreciation for New Hires

Changing jobs and starting fresh can be intimidating, especially if there is a probation period involved.  New employees are searching for assurance that employers recognize their talent and are excited to have them on board.  Let new hires know you are interested in seeing how they can shape the future of the company.  Everyone needs to feel valued, even in some small way.


Connect the Dots

A key contributor to job satisfaction is the feeling employees have of being part of something bigger.  Work to make the connection between your employees’ skills and the goals of the organization.  A new employee orientation—either formal or informal—is a way to relate the company’s mission, vision and goals to the skills and experiences of the new hire.


Dole Out Relevant Projects Immediately

Assigning a new hire a project that plays to their strengths and builds their competencies directly upon their start date allows employees to quickly integrate within the organization.  Helping them to achieve instant success will also increase their credibility with clients and colleagues.


Create a New Employee Ambassador Position

Having HR or a hiring manager appoint someone within the company to show the ropes to a new hire can be incredibly successful.  However, it is important this person has both the time and inclination to take on such a project.  Pick a corporate cheerleader who will help to make the new employee feel at home.


Appoint a Mentor

A mentor can reduce the stress of a new employee caused by performing new skills and duties and having a new manager, colleagues and customers.  A strong mentor can help a new employee integrate into a company as quickly as possible so they can begin focusing on their work and results.

Helping employees feel valued, competent and part of something important is incredibly helpful to making them feel they have made a smart career move.  The quicker they begin to integrate and feel happy with their decision, the faster they feel engaged, confident and able to contribute to the organization.

—Adapted from an article by Jen Lawrence in the December 2014 issue of the Communication Briefings newsletter,
www.communicationbriefings.com

Eliminate These Poor Listening Habits

Richard Giardina

To be successful in the workplace, it is imperative to be a strong listener.  Listening enables leaders to not only take in information objectively before analyzing the information and using it to make decisions, but also to show respect to the person speaking.  If the below habits sound familiar, work to eliminate them.

To be successful in the workplace, it is imperative to be a strong listener.  Listening enables leaders to not only take in information objectively before analyzing the information and using it to make decisions, but also to show respect to the person speaking.  If the below habits sound familiar, work to eliminate them.


Daydreaming
Drifting off as another person is speaking can lead to embarrassing moments of continually asking, “What did you say?”  Stay engaged during the conversation, and ask relevant questions as the speaker delves into the topic at hand.


Critiquing
When assessing a speaker’s appearance, clothing or habits, it’s difficult to hear the message he or she is trying to convey.  Focus on maintaining good eye contact to trigger your ability to concentrate.  The other person’s appearance is always less important than his or her message, and it is important to be respectful to the speaker.


Rehearsing
Considering your rebuttal to a specific point and forming an article in your head prevents you from focusing on the speaker’s presentation as a whole.  This practice will only hurt you in the long run.  You’ll miss important points of the conversation and will only be able to speak to one aspect of what was said instead of the presentation as a whole.  Take notes during the presentation and form your opinion as you go.  Once the speaker is done, take a moment to compose yourself and use your notes to craft your own speech.


Placating
This involves giving the appearance of being an engaged listener by nodding and agreeing with whatever you hear without actively engaging in what is being said.  A strong listener pays attention and challenges the speaker when necessary.  Focus on the presentation and actively listen, instead of pretending.

  
—Adapted from Communication Solutions December 2014 newsletter,
www.communicationbriefings.com
 

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