Hawaii - Pacific Chapter of ACHE

Fall 2018 Vol. 3

Messages from Chapter Leadership

Message from the Regent

Summer 2018 Wrap-up: Regent Awards presentation at our Annual Breakfast Meeting, navigating the ever changing healthcare landscape, and other Chapter news.


Aloha Hawai‘i Pacific Chapter, 
What a great summer we’ve had! Our Annual Breakfast is something I look forward to each year, and having our wonderful 2018 national ACHE Board Chairman, David A. Olson, FACHE, join us to share his thoughts on the current state of ACHE was so special. The Regent Awards presentation was a highlight of the event, and I was so proud to present the Young Careerist Award to two of our very deserving young leaders alongside our chapter president, Micah Ewing, FACHE. Please join me in congratulating both of these deserving individuals! 
Suzie So-Miyahira (left) and Joshua Carpenter (right)
Joshua R. Carpenter, Account Executive with TRANE Comprehensive Solutions. Josh is an active member of our community. He serves on the board of the Hawai‘i Society of Healthcare Engineering and is the chair of the Surfrider Foundation, O‘ahu Chapter. Josh has served in his role as education committee chair for the past two years and has been instrumental in and passionate about increasing educational opportunities and face-to-face credit opportunities for our members as well as improving overall engagement at our events.
Suzie So-Miyahira, Director of Imaging, Women’s Centers and Fitness Center at Hawai‘i Pacific Health, Kapi‘olani Medical Center for Women & Children. Suzie is active as a volunteer in the community and serves as a board member at Kokua Mau. She has been very involved in and integral to the success of ACHE, both as a former director and currently as our treasurer handling board finances.  Also, over the past two years, Suzie has served as the ACHE lead for the annual Hawai‘i Healthcare Leadership Conference — a partnership between the ACHE, AONE and HSCN.  
As the healthcare landscape continues to change, we are seeing monthly, weekly and even daily news updates about companies – some that have never dealt in healthcare before -  merging, purchasing and realigning their goals to better position themselves for the uncertainty ahead. ACHE strives to prepare all our members with the tools, relationships, knowledge and insight to lead through these uncertain times and the evolving healthcare landscape. I encourage you to use the ACHE resources available to you through networking events, ACHE journals and our robust website to help better prepare you for what’s to come. 
Of note, we will have an increase in dues for 2019. Since 2004, ACHE has held dues steady, yet inflation has increased 36 percent over the same time period. At the June meeting, the ACHE board approved a modest increase in dues for 2019 to allow us to continue to expand our services while personalizing your experience. The dues increase will allow ACHE to continue to offer services based on member needs and the changing health care environment. I hope you will agree with me that we receive an incredible value for our dues including top-notch education and networking opportunities, access to the premier FACHE credential, publications, career resources and events through our local chapters. ACHE develops our leadership skills while giving us critical knowledge and the tools we need to succeed.
The 2019 dues increase affects International Associates ($10 increase); members tiered by tenure ($10 increase for years 1-2; $15 years 3-5; $20 over 5 years) and fellows ($20 increase). The increase does not affect students, faculty, life or retired members.
For more information on the increase, please review http://www.ache.org/pdf/secure/FAQs_Dues_081518.pdf.




Gidget Ruscetta, FACHE
Regent for Hawaii/Pacific
Pali Momi Medical Center/Hawaii Pacific Health

Message from the Chapter President

This year continues to move forward at a fast pace and much has transpired since our last newsletter. On September 17-18, I had the opportunity to attend the ACHE Chapter Leader's Conference in Rosemont, IL. The event highlighted Member engagement and Physician representation as common themes for strategic focus. Our Chapter Board continues to provide opportunities for members to get the most out of their ACHE membership. This includes a Call for Nominations, so be on the look out as I urge all members to nominate and/or apply for open Board positions.

Aloha Hawai'i-Pacific Chapter Members!

Ladies and Gentlemen, it is now October. To say that the world has seen 'tenuous weather' this summer would be a drastic understatement--with another super typhoon, Trami currently threatening Japan shortly after Jebi's devastation and 6.7 magnitude earthquake combo just this month. Florence devastated the east coast as a Category 5 system and Super Typhoon Mangkhut devastated Guam and the Phillipines. We send our thoughts and prayers to all families who have been impacted by these storms.

On a positive note, we have had a productive quarter for our chapter, so I'd like to take the opportunity to thank our committee and board members for all the work they have done to make these events possible.  

First, we had a wonderful breakfast on July 24 and heard from David Olson, FACHE, current ACHE Chairman. Not only did we have a great networking opportunity with over 50 members present, an early and full breakfast is always a nice fringe benefit. As Gidget mentioned, we recognized Josh Carpenter and Suzie So-Miyahira for their accomplishments and winning this year's Regent awards. Finally we were able to interface with David Olson on the current state of ACHE and healthcare. A highlight of the discussion was not only realizing Hawai'i has made some nice accomplishments as a state, but healthcare disruption is an ominous wake-up call for healthcare leaders.  

David Olson, ACHE Chair

On August 13-14 we provided our On-Location Educational Program at the Queen's Conference Center. You can't beat the value of obtaining 12 Face-to-Face credits towards your FACHE credential for only $400--not to mention the ono food and the networking opportunity with over 30 in attendance from many organizations.  Kevin O'Connor received rave reviews with his program on Leadership Strategies focused on "Breakthrough Thinking for Complex Environments."

Kevin E. O'Connor, CSP

On September 17-18, I attended the ACHE Chapter Leaders Conference in Rosemont, Illinois. This year in particular yielded significant value in ideas and strategies for our chapter. Member engagement and Physician representation continue to be common themes and I look forward in helping to utilize these ideas to better support our Physician leaders and membership experience. 

Hawai'i Chapter represented in Healthcare Executive Magazine, Page 78.
Gidget and Micah with David Olson, ACHE Chair


Of special note, it saddens me to see our incoming President Kecia Kelly leave us for opportunities in Northern California. I would like to sincerely acknowledge Kecia's leadership with our Membership and Nominating Committees. Her positive, collaborative spirit will be sorely missed. 


Kecia M. Kelly

Finally, we are releasing a Call for Nominations this week. Please look for it and consider--I urge all members to nominate and/or apply for positions on our Chapter Board. There are a variety of Officer Positions, Board Director positions, and Committee positions--members and chairs. This is truly the best way to get the most out of your ACHE membership and work side by side with leaders in our community. I can speak from experience that this is a boon to both your career and current station alike.    



Micah B. Ewing, MBA, FACHE
President, Hawai‘i-Pacific Chapter of ACHE
Hawai'i Pacific Health
Office: (808) 535-7063  


Article of Interest

Sales Representatives in Healthcare: Partnering to fill a need for Healthcare Organizations

Kenny Morris, MBA-HCM

Kenny Morris is a medical sales representative based in Honolulu covering the Hawaiian Islands.  A recent graduate of the University of Hawaii Shidler School of Business MBA in Healthcare Management, Kenny seeks to leverage his background and unique perspective on the industry to optimize the way medical sales representatives and healthcare organizations interact for the benefit of patients everywhere.

In this multi-part series we will be exploring the role and value of sales representatives in the healthcare space as well as ways that healthcare organizations can better partner with their local sales force to help drive positive outcomes at the bedside.

Part I:  Medical Sales Reps
Let’s start by being honest, sales representatives haven’t always had the best reputation and I won’t argue that it’s probably for good reason.  Everyone has had that experience – a pushy sales rep who won’t take no for an answer, a persistent telemarketer looking to upsell their service that you don’t need or want, or even worse, those that take advantage of elderly and unknowing consumers.  Even the very concept of traditional sales and ‘selling’ someone on a product or service is one that subverts our core principles of choice and free will, especially when considering the best interest of the customer may not align with the sales rep’s incentive to sell more product or grow their commissions.  
Despite these negative connotations and bad actors, not all salespeople are bad or unethical and, in many cases, (especially in healthcare) they can play a significant role in providing added value to the products and services that they sell.  Not only do they provide a network through which new and novel technologies and advancements can be disseminated, they also provide valuable and specialized training and education to ensure that their products are working as promised.  
In the complex field of healthcare in the era of pay for performance and value-based purchasing, all products large or small have the potential for significant financial and human impacts related to hospital acquired conditions and infections, length of stay, patient satisfaction and even impacts to clinical staff.  This is where it is incumbent upon healthcare organizations and sales representatives to partner and ensure any product that is implemented in a facility will be used on the right patient with the right procedure at the right time.

Calendars and Recent Events

ACHE 2018 Fall Social Event

The Hawaii Chapter of ACHE continues to engage and experience record high member attendance at its social and networking events in 2018.

Our Hawaii Chapter of ACHE recently hosted our "Fall Social Mixer" on Tuesday, October 2 from 6:00 PM to 8:00 PM at Bethel Union in China Town Honolulu. Despite having to reschedule the event due to the then impending Tropical Storm Olivia, turn out was excellent with close to forty attendees. Attendees included several new and prospective members!
Chapter President, Micah Ewing highlighted opportunities and benefits of chapter membership, goals for our Chapter, introduced attending board members, and outlined the remaining educational and networking events planned for the remainder of 2018. Several Starbucks gift cards were raffled to a handful of lucky winners. The food and atmosphere were excellent. Bethel Union provided a terrific venue for networking and a whole lot of fun!

Chapter President, Micah Ewing welcomes attendees
If you missed any of our recent social events, please be sure to look out for upcoming announcements of education and networking events:
Friday, November 9: Leadership in Action 2018 Annual Conference at The Royal Hawaiian Waikiki A Luxury Collection Resort.


Calendar of Events

Calendar of events

October 2018
Su M Tu W Th F Sa

  1 2 3 4 5 6

7 8 9 10 11 12 13
10/12/18 Leadership Essentials ACHE Special Program
14 15 16 17 18 19 20
10/15/18 Board of Governors Review ACHE Special Program
21 22 23 24 25 26 27
10/16/18 Board of Governors Review ACHE Special Program
28 29 30 31      
10/17/18 Board of Governors Review ACHE Special Program
10/24/18 Leadership Development ACHE Special Program

10/25/18 Leadership Development ACHE Special Program

10/26/18 Leadership Development ACHE Special Program

10/31/18 Halloween Holiday

November 2018
Su M Tu W Th F Sa
11/09/18 Leadership Conference Local Chapter Event
        1 2 3
11/11/18 Veterans Day Holiday
4 5 6 7 8 9 10
11/22/18 Thanksgiving Holiday
11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30  


December 2018
Su M Tu W Th F Sa
12/03/18 Healthcare Operations ACHE Special Program
12/04/18 Healthcare Operations ACHE Special Program
2 3 4 5 6 7 8
12/24/18 Christmas Eve Holiday
9 10 11 12 13 14 15
12/25/18 Christmas Day Holiday
16 17 18 19 20 21 22
12/31/18 New Year's Eve Holiday
23 24 25 26 27 28 29

30 31          

Calendar of Educational Events

Upcoming Calendar of Educational Events

October 2018
  1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30 31      
10/22/18 Philadelphia Cluster 2018 ACHE Education Event
10/23/18 Philadelphia Cluster 2019 ACHE Education Event

10/24/18 Philadelphia Cluster 2020 ACHE Education Event

10/25/18 Philadelphia Cluster 2021 ACHE Education Event

10/26/18 Population Health ACHE Webinar

10/31/18 Halloween Holiday

November 2018
Su M Tu W Th F Sa
11/08/18 Healthcare Administration ACHE Webinar
        1 2 3
11/09/18 Leadership Conference Chapter Education Event
4 5 6 7 8 9 10
11/11/18 Veterans Day Holiday
11 12 13 14 15 16 17
11/22/18 Thanksgiving Holiday
18 19 20 21 22 23 24

25 26 27 28 29 30  


December 2018
Su M Tu W Th F Sa
12/04/18 Leading for Safety ACHE Webinar
12/10/18 Orlando Cluster ACHE Education Event
2 3 4 5 6 7 8
12/11/18 Orlando Cluster ACHE Education Event
9 10 11 12 13 14 15
12/12/18 Orlando Cluster ACHE Education Event
16 17 18 19 20 21 22
12/13/18 Orlando Cluster ACHE Education Event
23 24 25 26 27 28 29
12/24/18 Christmas Eve Holiday
30 31          
12/25/18 Christmas Day Holiday

12/31/18 New Year's Eve Holiday

News & Committee Updates

News from the Education Committee

Josh Carpenter, Education Committee Chair

 2018 is proving to be an exciting and busy one filled with a variety of education offerings.  The education committee and chapter board continue to work hard to bring education opportunities of the highest caliber.

Aloha Hawai’i-Pacific Chapter!

This year is proving to be a busy one filled with a variety of education offerings. ACHE's 2018 Congress on Healthcare Leadership recently wrapped-up followed by the Healthcare Financial Management Association (HFMA) Conference. ACHE/AONE 2018 Annual Conference - Leadership in Action will be held for a single day this year on Friday, November 9 at the Royal Hawaiian Hotel.  In August our chapter held our first On-Location ACHE Education Program with well over 30 participants for both days which provided a total opportunity of 12 Face to Face Credits for our members.

Next up on the agenda for this year we will be partnering with AONE and the HSCN to hold our annual Leadership in Action conference at the Royal Hawaiian Hotel.  As part of our efforts to coordinate the event we will also be sponsoring a panel presentation titled Strategies for a Committed and Engaged Workforce, moderated by Dr. Michael Frisina and paneled by Mimi Harris and Raquel Hicks.  Dr. Frisina will also be the opening Keynote Speaker this year and will speak to Leading the Brain to Higher Levels of Performance.  The conference is scheduled for November 9th and will be a one day event.  I encourage everyone to take advantage of this opportunity to network with our colleagues statewide, listen to some engaging national and local speakers and mix and mingle in the afternoon at one of Hawaii's premier resorts.

If you have any recommendations for future events, please reach out to one of our education committee co-chairs! Contact information is provided at the bottom of this article.

Advancement to Fellow Local Study Options:

A key part of our Chapter Mission is to not only grow active members, but also to support the advancement to Fellow as well. Bottom line: we are here to support you! 

To meet this end, in 2016, our chapter purchased three sets of the Board of Governors (BOG) Exam Study set as found on the ache.org website (a $240 value). We currently have them staged at Wilcox Medical Center (Kauai), Queens Medical Center (Oahu) and Hawaii Pacific Health (Oahu). Recently, we received a donation set available for us at Kaiser Medical Center! To sign-out for usage, you simply have to be a current member of ACHE, a member in our Hawai'i-Pacific Chapter, and be eligible (or near eligible) to test for the BOG Exam. Simply send me an email and I will connect you with the right POC. Direct POC information will be posted on our website soon! 

NOTE: If any other member wishes to donate or share their books with ACHE Hawai’i-Pacific members, please contact me anytime. 

Advance to Fellow/Recertification Reminders:

Education Requirements are 36 credit hours (12 Face-to-Face & 24 Qualified Education Credits), every three years if recertifying.

Below are some direct ACHE links to make your advancement to fellow a whole lot easier:

As always, the education committee seeks energetic, detail-oriented individuals to help create, coordinate and/or volunteer at events. If interested, let us know!

With regards,

Jerome Flores
Co-Chair, Education Committee
Email: jeromeF@maunalani.org

Josh Carpenter
Chair, Education Committee 
Phone: (808) 220-2078

Student Corner

Denise Della, MPH MHA

Postgraduate fellowship opportunities are available. Act now to expand your professional development portfolio.

Postgraduate fellowship opportunities are unique opportunities for students and early careerists to take advantage of as part of their development as future leaders. Postgraduate fellowships allow students the opportunity to work with many sponsoring organization’s senior executives while gaining exposure to a healthcare organization. 

ACHE has a plethora of fellowship listings: 
• The University of Texas Medical Branch At Galveston Administrative Fellow
• Renown Health Administrative Fellowship 
• Mayo Clinic Administrative Fellow 
• Caldwell UNC Health Care Administrative Fellow 
• Froedtert & The Medical College of Wisconsin Administrative Fellowship
• University of Mississippi Medical Center - Hospitals and Health System Administrative Resident
• Massachusetts General Hospital MGH Administrative Fellowship
• Rochester Regional Health Administrative Fellowship
• University of North Carolina Hospitals - Chapel Hill Todd L. Peterson Post-Graduate Fellowship in Health Care Administration
• St. Louis Children's Hospital Administrative Fellowship
• University of Virginia Health System R. Edward Howell Administrative Fellowship Program
• Trinity Health Fellow - Information Services
To view more fellowship listings visit the ACHE Directory of Fellowships: https://www.ache.org/Postgrad/CurrentListings.aspx
Many of the applications are closing the end of September and beginning of October. Apply today!

Membership Report: New Fellows, Members, and Recertified Fellows

Andrew Giles, Membership Co-Chair

On behalf of the membership committee, I wish to thank all of you for your engagement and support to our chapter. As a reminder, board elections are coming up! Please consider running yourself or nominating a colleague.

Congratulations to all of our New Members!


COL Chadwick A. Bowers 
Rose Hata
Danielle Hines
Alan G. MacPhee
Kristine Mohr
CDR Suyen M. Teran, MBA


Cedric J. Strong, MD 
Hope West


COL Millard Brown, III 
Jayar S. Calilung, MHA
Lei Cataraha, BHA
Felix J. Esquibel, MBA 
Anita M. Graham-Roy, MHA, MD 
MaryLou M. Loualhati, MBA 
SGT Anthony Marelli 
Troy D. Schilling, MBA 
Antje Winter


Sarah Beppu

Congratulations to our New and Recertified Fellows!


MAJ Philip J. Durando
Margaret Bumgarner
LTC Brian T. Freidline
Gidget Ruscetta


Jen Chahanovich


CAPT Kimberly D. Davis, MD
Cheryl Kozai
Christine Meister


Travis Clegg, FACHE

We are pleased to welcome the 17 new members who have joined our local chapter since July! As a member of the Hawai'i Chapter of ACHE you have access to local and national resources as well as opportunities to volunteer on various committees.

Please consider participating in our upcoming board elections! We have over 11 formal officer positions and many board committee positions available. Many positions require no past board experience -- don't hesitate to get involved. Additional information to be disseminated via email in the coming weeks.

Andrew Giles, Membership Co-Chair 


ACHE Resources

ACHE National News

ACHE National News Press Release from June, 2018.

Program Summary

October 15–17, 2018, Scottsdale, AZ

Who Should Attend:
Individuals who wish to demonstrate competence, credibility and dedication to healthcare management excellence and who meet or are working to meet all criteria of the FACHE credential.

Why a Review Course?
The Board of Governors Examination in Healthcare Management (BOG Exam) is comprehensive, consisting of multiple choice questions testing 10 core knowledge areas. To do your best on the exam, you need to be thoroughly prepared, and this 2 ½ day review course will help you. This course will provide you with a breadth of information across all 10 areas, as well as testing strategies, sample questions and a better understanding of the examination's content, structure and scoring.

Whether you use the course to set the foundation for your study or take it as the culmination of your review efforts, upon completion of this course you will be able to determine the areas you have mastered and where further study is needed—all in a systematic and enjoyable manner.

Register Now! 

ACHE Wants Your Input on Its Current Strategic Plan

ACHE annually examines its strategic plan with a continuing focus on meeting the evolving needs of its membership and of the healthcare management field. The Board of Governors did not make any changes to the current plan at their meeting in June. If you would like to provide your feedback, please take a moment to review the 2018–2020 Strategic Plan (PDF) and send us your thoughts, comments and any ideas for improvement. Please direct your email response to Sydney Edmond at sedmond@ache.org. The deadline for comments is Oct. 12, 2018.

The Future of Healthcare Operations: A Retooled Look

The only consistency in today’s healthcare environment is change. As the healthcare industry moves to a value-based, data-driven setting, the traditional role of chief operating officer begins to morph as well. To meet organizational needs today, the COO role can be filled by a number of different positions, backgrounds and experiences, but will require a unique skillset.

To address the changing role of today’s healthcare operations, ACHE has revamped its former COO Challenge Seminar to implement new learning approaches and incorporate new ways of thinking about healthcare operations. You are invited to join healthcare industry experts Rod Brace and David James, MD, JD, for Retooling for the Future in Healthcare Operations: The Changing Role of Leaders, an experiential workshop to examine the current trends and prepare you and your organization for the future.

Don’t miss this exceptional opportunity, Dec. 3–4 in Bonita Springs, Fla.—register today.

Be Energized and Inspired By Baldrige Recipients at the 2018 Baldrige Fall Conference

Scheduled for Oct. 24 in Denver, the 2018 Baldrige Fall Conference, with pre-conference workshops on Oct. 23, features presentations from national and state program Baldrige recipients in addition to other presenters from industries such as healthcare, service, education, government and small business. Presenters will share best practices that drive organizational performance, and address topics that focus on leadership; strategic planning; customer focus; measurement; workforce engagement and capability; and operational excellence. Learn more and register by Sept. 7 to take advantage of early bird pricing.

Help Your Colleagues Transform Their Careers Through ACHE's Leader-To-Leader Program

As a member of ACHE, you have enhanced your leadership through ACHE’s premier education, networking and information resources. Now, it’s time to help your colleagues transform their careers by sharing the value of ACHE and encouraging them to join or apply for Fellow status. Talk to your colleagues about ACHE membership and advancement to Fellow. By doing so, you can earn points through our Leader-to-Leader Program, which awards one point for:

  • Each person you successfully recruit as a new Member into ACHE
  • Each Member who applies for Fellow status and earns the FACHE® credential

Redeem points for quality reward items, including an ACHE backpack tote, a Calais chrome pen, an ACHE executive USB flash drive gift set and more. Additional details about participating in the Leader-to-Leader Program are available at ache.org/L2L.

Lead for Safety

As a healthcare leader, what can you do to aid your organization’s transformation into a high-reliability organization that delivers safer care and saves lives? Whether you lead a department or are the member of the C-suite, you play a role in building a culture of safety that leads toward error-free care. Learn how you can help build a high-reliability organization here.


Career Corner

We are happy to connect you with valuable ACHE career development resources. We hope that you will find this helpful in the development of your career at any level. 

Career Development Season Has Arrived

Summer is the perfect time to revisit your career plan. June, July and August can be less hectic for many executives, making it the ideal time to take a break, reflect on professional goals and revamp career development efforts.

To help keep you accountable during the summer months, ACHE CareerEDGE® has an action tracker you can use to monitor your progress and set reminders. The ACHE Career Resource Center recently updated the CareerEDGE platform with resources such as an organizational benefits analysis tool and the annual salary survey. Students can access updated information about salary and job placement via ACHE CareerEDGE SE, the student edition.

Maximize the value of the career management tool with a limited CareerEDGE Coaching option designed to help you optimize your strategic career development plan.

CareerEDGE CoachingCareerEDGE Coaching

CareerEDGE is ACHE’s unique and comprehensive career planning tool designed to help you take a more strategic look at planning your career. To maximize the value of CareerEDGE to you, ACHE is offering a limited coaching option to assist you in bringing your plan to life. The service will include two one hour virtual sessions to review the necessary pre-work you’ve completed in CareerEDGE. We will focus on your career goal, what you need for fulfillment, the value you contribute, competencies required for success, and how your goal aligns with your needs. Our team of career coaches will provide you with advice on enriching your career plan, and taking a more strategic approach to identifying developmental goals and the actions needed to position yourself for success. In the process, we will offer resources to help you articulate your value proposition and refer you to additional ACHE’S Career Resource Center tools that can help you gain a competitive edge and even facilitate resume development and interview preparation.




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Many thanks to our Sponsors!

The ACHE Hawai’i Pacific Chapter is pleased to announce our valuable sponsors for this year. Our sponsors allow us to continue to offer high quality continuing education and leadership development to prepare Hawai’i’s healthcare leaders for the ever changing and challenging health care landscape.  
Platinum Sponsors
Hawai’i Pacific Health
Kaiser Permanente
Gold Sponsors
Adventist Health, Castle Medical Center
Hawai'i Pacific X-Ray Corporation
Nihon Khoden
TRANE (Ingersoll Rand Company)
Silver Sponsors
Cache Valley Electric
Queen’s Medical Center
Many thanks to our sponsors: