Hawaii - Pacific Chapter of ACHE

Winter 2020 Vol. 4

Messages from Chapter Leadership

Message from the Regent

Hawaii-Pacific Regent, Gidget Ruscetta communicates ACHE's mission to advance healthcare leaders and the field of healthcare management excellence. 

Message from Your ACHE Regent
Fall/Winter 2020

Hawai'i Pacific ACHE Members,

The Holiday Season is upon us and I want to extend my THANKS and GRATITUDE to all of our ACHE leaders and your teams for continuing to keep our community safe during this pandemic journey we have been on for the past nine months and will be on for the foreseeable future. There have been many lessons learned along the way, and I’m certain your list is similar to mine, with highlights of time with loved ones and friends.

As we have continued to evolve here in the pacific, so has ACHE. We are very fortunate to have been able to host the fall cluster via a virtual platform this year. I hope many of you took advantage of the virtual face-to-face credit offerings for November and December. Another area ACHE has supported our local chapters is in determining the tenure requirement for becoming a fellow of the American College of Health care Executives, while important, will be changed from 3 years to 1 year effective January 1, 2021. Please refer to the ACHE link as there are many articles, references, and resources at your disposal that will enrich your career and experience as a member of ACHE. https://www.ache.org.

I look forward to seeing many, if not all of you, on ZOOM in the coming weeks as we join for a virtual Annual Breakfast meeting on December 16, 2020, at 7:00 am - 8:30 am to celebrate chapter accomplishments over this past year, chapter updates, award recognitions, and you will receive 1 Qualified Education Credit for attending the COVID-19 panel discussion. Watch your email and calendar invite as the zoom link reminder will be coming soon.

Stay safe and healthy this holiday season, and remember, we are all in this together, and together we will be stronger!! We will turn the corner in 2021 with a vaccine, and at that time, I look forward to seeing all of you once again in person. WE ARE TRANSFORMING HEALTH CARE BEYOND COVID-19.


Gidget Ruscetta, FACHE
Regent for Hawaii/Pacific
Kapiolani Medical Center/Hawaii Pacific Health

If you would like to send a message to the Regent, please use the Regent's email listed above. Do not reply directly to this email message since your message will go to Regional Services, and not directly to the Regent.


Stay current on the latest from ACHE--check out ACHE National News.

Message from the Chapter President

Andrew Giles, MBA, FACHE

Chapter President Andrew Giles issues a thank you to our local Healthcare Heroes, and invites members to participate in alternative opportunities for continuing education.

Aloha Chapter Members,

It is not an understatement to say that this has been one of the most challenging years in modern history.  One thing is for certain though; in these difficult times, you and your teams have risen to the challenge.  I am so proud of the health care heroes for the work they do every day, responding to help meet the needs of our communities through this pandemic.  With that being said, there is still much work to do.  Only time will tell if or when we’ll see another COVID surge, and the vaccination program will be an “all hands on deck” effort.  During this holiday season, I hope you find some time to relax and recharge and do something that makes you joyous and fulfilled.
As mentioned in previous updates, our local ACHE board continues to meet virtually each month to discuss chapter initiatives and activities.  Due to COVID-19, we have transitioned entirely to virtual platforms this year.  We were able to successfully pull off two virtual continuing education programs this fall, providing six face-to-face credits for each program.  We also have an upcoming annual meeting, open to all members, scheduled for December 16th from 7am – 830am.  Please join us (virtually) for chapter updates, chapter awards, and a special COVID-19 panel discussion worth one CEU.  An invite to our chapter’s annual meeting was sent to your email address on file with ACHE.  Thank you for your continued support of the Hawaii-Pacific Chapter of ACHE, and I hope to see you all in person again someday soon.  
Stay safe. Wishing you all a Happy Holidays and Mele Kalikimaka!
Thank you,

Andrew T. Giles, MBA, FACHE
President, Hawai'i-Pacific Chapter of ACHE  
Assistant Administrator - Hospital Operations & Support Services
808-432-7960 (office)
808-432-8605 (fax)
808-763-8544 (mobile phone)

Articles of Interest

The Unexpected Side Effect of COVID-19: Collaboration

The COVID-19 pandemic has made maintaining effective contact and communication with staff simultaneously more complex and more essential than ever before

With the arrival of COVID-19 came chaos. And from that chaos rose innovations that have transformed healthcare delivery. Yet, according to healthcare executives, during the interim between the arrival of the pandemic and the innovations that followed, a remarkable phenomenon occurred: unprecedented collaboration.
Walls between siloed departments within hospitals tumbled down. Representatives from competing hospitals met to share information. Community organizations and public health departments exchanged data with health systems. Physicians, whose offices had closed, shared their personal protective equipment with colleagues on the front-line of the battle.
Innovation executives participated in roundtable discussions during the virtual HealthLeaders Innovation Exchange this summer to share experiences and ideas with other hospital and health system colleagues. One of the themes to emerge from that discussion was the value of collaboration in the innovation process and the many forms it has taken. 
Read more about the five ways collaboration has helped change the healthcare landscape during the COVID-19 pandemic, along with the advantages this type of cooperation provides to the industry.
--Adapted from “The Unexpected Side Effect of COVID-19: Collaboration,” HealthLeaders Media

Hope In Action

By nature and necessity, healthcare CEOs spend much of our time thinking strategically about the overall health and well-being of our organizations. We make yearlong, five- and even 10-year plans. But as healthcare leaders across the United States and globally have faced the tremendous challenges brought about by the COVID-19 pandemic, we have all had to pivot. Today, CEOs are leading day-to-day, sometimes hour-by-hour, amid great uncertainty.

Here are lessons learned during this evolving experience.

Think Colleague, Not “Competitor”

Since the COVID-19 crisis began, our organization has actively collaborated with and learned from other health systems in our state, region and beyond. Being located some distance from the New York metro area, we did not receive the same sudden influx of COVID-19 patients as our colleagues in the northern part of the state. This gave us time to adopt social distancing and other safety measures that likely prevented our hospitals from becoming overwhelmed.

Though we are “competitors,” the health system leaders in our area view each other as colleagues, and that sentiment carried over into this crisis. A regional health coordinator, appointed by the governor of New Jersey, helped to coordinate obtaining equipment and making plans for patient surges, helping to ensure we had enough available critical care beds.

Especially during a challenge like this pandemic, it is beneficial for CEOs to take a step back, look at the big picture and determine how—collectively as health systems—we can respond to our community’s needs.

Focus on Communication

Communication has always been one of the most important skills for CEOs, especially in times of uncertainty. I often refer to the three M’s of communication: (1) Leaders should establish themselves as credible messengers whom people trust; (2) they should ensure their message is rooted in truth and best practice, with data to support it; and finally (3) leaders should communicate the messaging in a way that is authentic and easily understood. These attributes are not only important when leading staff but also when interacting with the community.

My organization employed numerous communications vehicles during this crisis. For months, a daily news briefing went to all staff, which often included videos from senior clinical staff members providing important updates on topics such as changes to treatment protocols.

We also created a new variation of our CEO podcast. Over several weeks, I had one-on-one conversations with employees from across the organization—from clinical staff to support teams to call advisers—about their experiences on the front lines.

These discussions, called “Hope in Action,” were recorded and distributed—allowing the wider community to meet some of the front-line heroes helping to navigate this health crisis.

Be Visible and Present

During a crisis, it is so important for our front-line workers and the entire organization to know that senior leaders are in this with them. I still do rounds in our EDs and ICUs, and I make sure to listen more than I speak.

Visiting with staff during rounding has helped me better understand the resources and support staff need. It also inspires me. The most common thing I hear from staff members is the pride they feel knowing that their time and talent makes a major difference.

During one podcast episode, an environmental services colleague from one of our EDs talked about how the pandemic has made him realize just how essential his role is to infection control.

Hearing from the health system’s heroes like him has helped lift my spirits and motivated me.

Plan for What’s Ahead

We must look to the future and make plans that account for both current and future threats.

Many people are practicing medical distancing, putting off needed treatment due to fear of interacting with healthcare facilities. In the months ahead, this could result in influxes of more—and sicker—patients as we attempt to return to a “new normal.”

In addition, members of our community face daily challenges, such as food insecurity, lack of transportation and behavioral health issues, many of which have been heightened by the events of 2020.

When we eventually return to whatever new normal awaits, we are still going to be the force that’s needed to help this community heal and prosper.

--Adapted from “Hope in Action,” Healthcare Executive, by Dennis W. Pullin, FACHE, president/CEO, Virtua Health, Marlton, N.J.

Career and Leadership

Ask an Exec!

Jessica Niles, RN-C

Straub Medical Center Vice-President for Patient Services and Chief Nurse Executive Andrew Moats shares his thoughts and insights on leadership

This month, Straub Medical Center Vice-President for Patient Services and Chief Nurse Executive Andrew Moats took time to share insights into his background and approach to leadership, and some words of advice.

Q1: Describe for us your unique path to leadership.

I started my career as a floor nurse on a medical surgical unit at Straub. I also worked in other areas, experiencing a range of different patient populations and shift types. After a few years I was asked to take on the role of temporary supervisor for the 4th, 5th and 6th floors. I hesitantly took that position, eventually becoming permanent supervisor, and found that I loved it. While in that role, when managers took vacations I would fill in for them on their units. I then became manager of the 6th floor and spent several years working as manager of medical surgical units. During that time, I enrolled in the UH Executive Program in Nursing Administration and got my Master’s Degree. I was then promoted to Director of Hospital Operations. In that role I oversaw a variety of different departments – inpatient, ancillary, and some outpatient areas. After our CNE left, I was named temporary CNE in addition to Director of Hospital Operations for about a year, and became permanent in both roles for a year after that. This summer I was promoted to Vice President of Patient Services and permanent Chief Nurse Executive.

Q2: Who or what influenced your leadership style?

I’ve been fortunate to have had the opportunity to work with great leaders and see their leadership style – how people interact with them, what they do that makes them effective. I try to take characteristics that I think work and emulate that in what I do. Probably the one primary characteristic I’ve learned and observed is that if you put the patient and their care first and use that as your frame of reference it usually makes decision making easier.

Q3: What was an important early leadership lesson for you?

Probably what I learned being a nursing supervisor. One of the things I learned early on is that staff appreciate transparency, treating people fairly, and taking ownership for what occurs. As a leader you need to understand the rationale for decisions made so it can be effectively explained to staff. Your staff need to see that you are confident in your decision and believe it’s truly the right decision for the organization. It’s important to be aligned with your organizational leadership team and be able to communicate things that you genuinely believe in and that are in the best interest of the patients.

Q4: What are some things you've done in terms of influencing your facility and organization's culture?

I think it’s really making sure that I’m acting in a way that promotes the culture I want everyone else to emulate. I think staff look to leadership, managers, and directors to set the tone for the organization. I always have to remember that when I’m walking around in the halls, in the cafeteria, or talking to patients; the culture that I project is observed and a great culture in an organization starts from the top. If people see me not doing what I speak to, I won’t come across as genuine.

Q5: What advice would you give to those looking to advance in the area of health care administration and leadership?

Let your leaders know that you’re interested in advancing, and be willing to take risks with new positions. As opportunities arise, jump at the chance. Have the mindset that other people may see your potential more than you see it in yourself. Be willing to take a leap of faith, and do your best with whatever you’re given.

Mahalo, Andrew, for sharing your story and thoughts with us!

Member Spotlight

Jessica Niles, RN-C

For this month's member spotlight, we feature ACHE Hawai'i member, current Sponsorship Committee Chair, and recently elected 2021 Regent for the Hawai'i-Pacific Region, Micah Ewing, MBA, FACHE.

Can you please tell us about your background?

I have 23 years of progressive health care experience with my current position being Director of Technical Architecture and Innovation. I joined ACHE in 2012 and held various committee and board positions. I was President in 2018 and recently elected the 2021 incoming Regent for the Hawai‘i-Pacific Region. My education and original background is in Electrical Engineering. I attended the University of Hawai‘i Manoa, participating in a student internship at Hawaiian Electric my last 2 years. I obtained an MBA in Health care Administration from Loma Linda University in 2012. As a student-athlete, I competed 4 years in springboard and platform diving with the University of Hawai‘i. I enjoy coaching and mentoring—I was assistant coach for the University of Hawai‘i and also coached all levels at Punahou School for 11 years. I began my healthcare career in Information Technology as a network engineer. I later expanded my focus as a system architect, and eventually moved into operational leadership. My most recent focus is our Innovation program.

Why did you join ACHE and how long have you been a member?

As I progressed in my career and my perspective broadened, I discovered that I had a passion for positively impacting the care we provide our communities. I made the decision to pursue an MBA in Healthcare Admin in 2009 because I saw an undeniable leadership challenge to transform healthcare and the need to bridge the constant crevasse between technology and this mission. Joining ACHE happened to be a checklist requirement for graduation in the MBA program I was pursuing and, admittedly, I thought I would just join as a student member and “check it off the list”. I have been a board member ever since.

How has ACHE impacted your career or leadership style?

Involvement in ACHE continually reminds me of the reality that leadership is a lifelong quest--whether you are an early careerist or late in your career, regardless of your position. I can honestly say that the interaction and mentorship from other health care executives and educational programs offered by ACHE has increased my confidence and continually affects my style.

What would you say to someone who is interested in joining ACHE?

I would say the key thing that ACHE provides is the relationships and exposure with other health care executives via networking and educational events—providing opportunities and tools to grow as leaders.

Do you have any thoughts or insights pertaining to healthcare based on your position or background?

I believe that we have an increasingly complex and worthwhile challenge in health care. The innovation and execution required to meet this challenge is made possible by continual evolution and development of leadership.

What would your words of encouragement be to early careerists about pursuing healthcare leadership positions given the ever changing healthcare environment?

I would encourage early careerists to become students of both leadership and themselves as they pursue leadership positions. Regardless of your position, I am a believer in allowing your role to evolve by pursuing opportunities to make a difference and additional responsibilities--regardless of the stage you are at in your career.

What are your hobbies?

When I’m not working, I enjoy spending time with my twin daughters, Kate and Haley, playing golf, traveling, and doing construction projects at home.


Micah Ewing, MBA, FACHE

News & Committee Updates

News from the Education Committee

Kristen Croom, MLS(ASCP), MB(ASCP)

Supporting Continuing Education for Our Members

Aloha Hawai'i-Pacific Chapter,

I would like to start this article with a huge MAHALO to our members. The education committee deeply appreciates your support and dedication to this association. We are thankful for the opportunity to provide education opportunities and credits for our local members.

We has a successful first session of our 2020 ACHE-Hawaii Virtual seminar. We worked with national ACHE to create a Choice program that consisted of four 1.5-hours sessions on strategies for change management. Mr. Jim Austin did a phenomenal job leading the group through a virtual session with breakouts and great discussion. Our second session started on Tuesday, 11/24/2020 with Mr. Johnathan Burroughs leading a discussion about population health.

Our annual meeting will be held virtually on December 16 at 7:00AM. We will feature a panel of local healthcare leaders and will discuss COVID-19 and health disparities seen in our state. Attendees will be able to claim 1 QEC for attending this discussion.

We have also received notification that national ACHE will allow additional opportunities to gain F2F credits virtually in the first half of 2021. Our education committee is working hard to take advantage of these opportunities and will present additional virtual F2F options next year. Please visit the national ACHE website for additional virtual F2F opportunities.

Please have a safe and happy holiday season. We look forward to our new normal in 2021.

With regards, The Education Committee

Kristen Croom
Co-Chair, Education Committee


Membership Report: New Fellows, Members, and Recertified Fellows

Travis Clegg, Membership Chair

On behalf of the membership committee, I wish to thank all of you for your engagement with and continued support for our chapter.

Aloha from the membership committee! I am happy to report that as we close out the year we have seen very strong membership growth – the busiest quarter of the year. Welcome to our 14 new Members and congratulations to the four Fellows that have recertified.
Please extend a warm Aloha to our New Members
  • PO1 Tausilia A. Amoa
  • MAJ Andrew J. Galdi, PA-C
  • Robin Kalohelani
  • Melody Kilcommons, RN
  • Lucy Lessard
  • Mark Linscott
  • 2Lt Karla M. Luzanilla, MHA
  • Christina Marzo, MD, MPH
  • Mariano Junior T. Mesngon, II
  • Justin Y. Puckett, CPA
  • LT Neil Rampy
  • Vera Schumann
  • Lwin L. Thaw
  • Jody Webb
Congratulations to our Recertified Fellows
  • Laura B. Bonilla, FACHE
  • Col Kevin M. Franke, FACHE
  • Martha B. Smith, FACHE
  • Jason Telfer, FACHE

Student Corner

Maintaining Educational Momentum during the Pandemic

Jessica Niles, RN-C

Resources and support for ACHE's student members

Aloha everyone -

As 2020 draws to an end, we recognize that this has been a unique and uniquely challenging year for students everywhere. We hope that you have found ways to sustain your education and yourselves, and have time to rest over the holiday season.

As a reminder, ACHE has numerous resources available for student members. ACHE Hawaii-Pacific will continue to offer educational opportunities like the current virtual Hawaii cluster sessions. ACHE's website has links to a wide range of opportunities through the Learning Center, including learning events, publications, and research. The Career Resource Center also offers information on ways to continually advance your career.

Despite the challenges posed to the economy, there are career opportunities available right here in our community. For instance, Waianae Coast Comprehensive Health Center has an opening for a Clinical Operations Analyst available that would be a fantastic opportunity for an early careerist.

Please continue to be on the lookout for news and opportunities. We wish you all a safe and happy holiday season and the very best for a better new year.


ACHE Hawai'i-Pacific 2020 Diversity Analysis

A snapshot of the ACHE Hawai'i-Pacific Chapter's membership diversity

Greetings ACHE members! Although the pandemic has prevented us from attending mixers and social gatherings where we can get to know one another better, I thought it would be fun to share some demographic information with you all. Our chapter is composed of 231 members and unsurprisingly includes many brave military members.

Air Force - 25
Army - 30
Hawaii/Pacific - 150
Navy - 20
Veterans Affairs - 6

Grand Total - 231

We also have diverse membership categories that range from faculty to students.

Faculty - 3
Fellow - 56
Life Fellow - 13
Member - 151
Retired - 4
Student - 4

Grand Total - 231

Having a diverse group of members ensures that everyone within our community is represented and heard. I encourage all of you to consider being more involved within our chapter. A great way to do so is to become part of a committee. We each offer unique backgrounds and experiences that can make for an inclusive and diverse group that can better serve our neighborhoods. For more information or if you are interested in joining the Diversity Committee, please feel free to contact me at emjpark@gmail.com .

Stay safe and Happy Holidays!

Addressing Healthcare Disparities

Diversity Co-Chairperson Eunice Park discusses the ways in which COVID-19 has both highlighted disparities in access to healthcare and inspired new means of addressing them

All communities are unique, but those of us lucky enough to live in the Pacific islands have a unique understanding of just how diverse our communities truly are. Healthcare leaders need to be cognizant of the mix of ethnic backgrounds, socioeconomic statuses, and access to healthcare barriers in communities in order to provide the best care to our families, friends, and neighbors.

The COVID-19 pandemic has dramatically magnified disparities in access to healthcare. In March of this year, New Jersey pediatric surgeon Dr. Ala Stanford realized that many people in her community were being turned away from COVID testing sites due to reasons beyond their control (Feldman, 2020). Community leaders with the best intentions set up convenient drive-thru testing sites, but did not take into consideration that many people did not own vehicles. Those attempting to walk-in were turned away. Dr. Stanford took matters into her own hands and created a mobile clinic that traveled to those in need of testing who did not have access to testing sites due to lack of private transportation, doctor’s referrals, or health insurance.

Here in Hawai’i, some in the Pacific Islander community have been subject to implicit bias and, in turn, lost trust in the government's plan to contain the virus (Burgos, 2020). Without a translator, those who tested positive for COVID were told they needed to isolate in a hotel for two weeks, but they did not understand the details of how the quarantine was to take place. Many were left scared and alone without anyone who could answer their questions or provide them with moral support during an extremely difficult time.

The pandemic has brought major health issues front and center, and we have the opportunity to address underlying issues that perhaps have been placed on the backburner for far too long. Simply thinking about certain programs from a different perspective can help us find ways to increase their efficacy. As such, translators are now working the hotlines, mobile clinics have been dispatched, and government officials are working with community leaders to ensure that everyone is provided with up-to-date guidance. COVID is forcing everyone to think outside of the box. With increased collaboration across sectors, we will not only survive this pandemic - we may, in fact, find better ways to close the gap in healthcare disparities along the way.



  1. Feldman, N. (2020). 'Black Doctors Work to Make Coronavirus Testing More Equitable,' KHN 13 October.

  2. Burgos, A. (2020). 'Pacific Islander communities grapple with high COVID-10 infection rates and issues with language barriers,' KITV4 29 September.

ACHE National News

ACHE National News

 ACHE National News

Save the Date: Virtual Congress

We’re excited to announce our first-ever virtual Congress on Healthcare Leadership, March 21–25, 2021, and invite you to save the date as we count down to a stellar education and networking opportunity. 

FACHE® Membership Tenure Requirement Change

As a reminder, the Board of Governors made the decision to change the membership tenure requirement for initial Fellow advancement from three years to one year effective Jan. 1, 2021. We remain confident the change will make Fellow status possible for more of our Members who meet the requirements and wish to advance to this important leadership level.
Keep in mind that while the membership tenure requirement was adjusted, the other requirements for Members to obtain the FACHE credential remain the same.
If you have any questions about the FACHE requirements, the deadline extensions, or the process in general, please reach out to our Customer Service Center at contact@ache.org or (312) 424-9400, Monday through Friday, 8 a.m. to 5 p.m., Central time.

Complimentary Career Resource Center Webinar Series

The career landscape continues to evolve, creating new expectations and requiring enhanced expertise while navigating the potential opportunities ahead.  ACHE’s Career Resource Center hosted a webinar series designed to support members covering such topics as “The NEW Networking Model”, “Building Confidence and Defining Your Executive Presence”, and exploring “The Role of an Executive Coach” in your ongoing career and leadership development pursuits. To view these webinars, please visit https://www.ache.org/career-resource-center/career-resource-webinars.

ACHE Nominating Committee Slate

The ACHE Nominating Committee has agreed on a slate to be presented to the Council of Regents at the Council of Regents meeting in March. All nominees have been notified and have agreed to serve if elected. All terms begin at the close of the Council meeting. The 2021 slate is as follows:
Nominating Committee Member, District 2 (two-year term ending in 2023)
Jhaymee Tynan, FACHE
Assistant Vice President, Integration
Atrium Health
Charlotte, N.C.
Nominating Committee Member, District 3 (two-year term ending in 2023)
John M. Snyder, FACHE
Sanford Health Plan
Sioux Falls, S.D.
Nominating Committee Member, District 6 (two-year term ending in 2023)
Lt Col Stephanie S. Ku, FACHE
U.S. Air Force
Governor (three-year term ending in 2024)
Carolyn P. Caldwell, FACHE
Dignity Health-St. Mary Medical Center
Long Beach, C.A.
Governor (three-year term ending in 2024)
Karen F. Clements, RN, FACHE
Dartmouth Hitchcock
Lebanon, N.H.
Governor (three-year term ending in 2024)
Michael O. Ugwueke, DHA, FACHE
Methodist Le Bonheur Healthcare
Memphis, T.N.
Governor (three-year term ending in 2024)
COL Brett H. Venable, FACHE
U.S. Army
Anthony A. Armada, FACHE
AHMC Seton Medical Center and AHMC Seton Medical Center Coastside
Daly City, C.A.
Additional nominations for members of the Nominating Committee may be made from the floor at the annual Council of Regents meeting.
Additional nominations for the offices of Chairman-Elect and Governor may be made in the following manner: Any Fellow may be nominated by written petition of at least 15 members of the Council of Regents. Petitions must be received in the ACHE headquarters office (American College of Healthcare Executives, 300 S. Riverside Plaza, Ste. 1900, Chicago, IL 60606-6698) at least 60 days prior to the annual meeting of the Council of Regents. Regents shall be notified in writing of nominations at least 30 days prior to the annual meeting of the Council of Regents.

ACHE Call for Nominations for the 2022 Slate

ACHE’s 2021–2022 Nominating Committee is calling for applications for service beginning in 2022. ACHE Fellows are eligible for any of the Governor and Chairman-Elect vacancies and are eligible for the Nominating Committee vacancies within their districts. Those interested in pursuing applications should review the candidate guidelines for the competencies and qualifications required for these important roles. Open positions on the slate include:
• Nominating Committee Member, District 1 (two-year term ending in 2024)
• Nominating Committee Member, District 4 (two-year term ending in 2024)
• Nominating Committee Member, District 5 (two-year term ending in 2024)
• Four Governors (three-year terms ending in 2025)
• Chairman-Elect
Please refer to the following district designations for the open positions:
• District 1: Canada, Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont
• District 4: Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee, Texas
• District 5: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming
Candidates for Chairman-Elect and Governor should submit an application to serve that includes a copy of their resume and up to 10 letters of support. For details, please review the Candidate Guidelines, including guidance from the Board of Governors to the Nominating Committee regarding the personal competencies of Chairman-Elect and Governor candidates and the composition of the Board of Governors.
Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.
Applications to serve and self-nominations must be submitted electronically to jnolan@ache.org  and must be received by July 15. All correspondence should be addressed to Heather J. Rohan, FACHE, chairman, Nominating Committee, c/o Julie Nolan, American College of Healthcare Executives, 300 S. Riverside Plaza, Ste. 1900, Chicago, IL 60606-6698.
The first meeting of ACHE’s 2021–2022 Nominating Committee will be held in spring 2021.
Following the July 15 submission deadline, the committee will meet to determine which candidates for Chairman-Elect and Governor will be interviewed. All candidates will be notified in writing of the committee’s decision by Sept. 30, and candidates for Chairman-Elect and Governor will be interviewed in person on Oct. 28.
To review the Candidate Guidelines, visit ache.org/CandidateGuidelines. If you have any questions, please contact Julie Nolan at (312) 424-9367 or jnolan@ache.org.

Safer Together: A National Action Plan to Advance Patient Safety 

ACHE joined members of the National Steering Committee for Patient Safety to author Safer Together: A National Action Plan to Advance Patient Safety to provide health systems with renewed momentum and clearer direction for eliminating preventable medical harm.
Safer Together: A National Action Plan to Advance Patient Safety draws from evidence-based practices, widely known and effective interventions, exemplar case studies and newer innovations. The plan is the work of 27 influential federal agencies, safety organizations and experts, and patient and family advocates, first brought together in 2018 by the Institute for Healthcare Improvement.
The knowledge and recommendations in the National Action Plan center on four foundational areas deliberately chosen because of their widespread impact on safety across the continuum of care:
1. Culture, Leadership, and Governance: The imperative for leaders, governance bodies and policymakers to demonstrate and foster deeply held professional commitments to safety as a core value and promote the development of cultures of safety.  
2. Patient and Family Engagement: The spread of authentic patient and family engagement; the practice of co-designing and co-producing care with patients, families and care partners to ensure their meaningful partnership in all aspects of care design, delivery and operations.
3. Workforce Safety: The commitment to the safety and fortification of the healthcare workforce as a necessary precondition to advancing patient safety; the need to work toward a unified, total system perspective and approach to eliminate harm to both patients and the workforce.
4. Learning System: The establishment of networked and continuous learning; forging learning systems within and across healthcare organizations at the local, regional and national levels to encourage widespread sharing, learning and improvement.
For ACHE resources on advancing patient safety, visit ache.org/Safety. There you will find Leading a Culture of Safety: A Blueprint for Success, which gives CEOs and senior leaders a tool to both assess and advance their organization’s culture of safety.

COVID-19 Resources

Thank you for the work you are doing in your healthcare organizations and communities to manage the impact of COVID-19 and take care of patients. We are well-aware these are extraordinary times for you as leaders.

Now more than ever, it is important to remain connected to your professional society and fellow healthcare leaders. Our COVID-19 Resource Center is updated regularly with perspectives from front-line leaders, documents, and downloadable webinars and podcasts. We are here to support you.

New and Improved ACHE Leadership Mentoring Network

Mentoring is one of ACHE’s highest priorities. We believe that no matter where you are in your career, mentoring others—and being mentored—is an integral part of professional growth and leadership development. To that end, ACHE’s new digital mentoring platform is designed to enhance the mentoring experience and broaden the reach for mentoring experiences and support overall. The first cohort will launch Oct. 1. For more information on the program, please visit the LMN area on ache.org.

Exam Authorized and Recertification Extensions

Any individual who is currently Exam Authorized with an application expiration date occurring in 2020 are extended through Dec. 31, 2020 to take and pass the Board of Governors Exam.

FACHE® Recertification deadlines are extended for the 2019 and 2020 classes. Each recertification class must have met all of the requirements, submitted their application and paid the recertification fee by the new mandatory deadlines.

  • 2019 Recertification Class Extension is Dec. 31, 2020
  • 2020 Recertification Class Extension is March 31, 2021

Board of Governors Exam at Pearson VUE Testing Centers

Pearson VUE Centers continue availability for taking the Board of Governors Exam. The company is following recommendations from the CDC and World Health Organization for preventing the spread of COVID-19 and protecting testing candidates and staff. As such, availability is limited at this time due to social distancing guidelines and government guidance, and candidates for the Board of Governors Exam are encouraged to scheduled their appointments well in advance. Some test centers are extending their hours to be open nearly 24 hours a day.

Candidates must bring and wear a face mask while at a Pearson VUE test center and throughout the Exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as the nose and mouth are fully covered. Candidates without a face mask will be denied testing services.

Additional health and safety measures at Pearson VUE test centers include:

  • Hand sanitizer available in the waiting area and prior to entering the testing room.
  • Increased cleaning and disinfecting regimens in between all testing appointments.
  • Tissues provided to candidates upon arrival at the test center.
  • Candidates permitted to wear disposable gloves if they choose.
  • Candidates reminded to wash their hands or utilize hand sanitizer upon arrival at the test center.
  • Enforcement of local social distancing requirements.

Calendars and Recent Events

Calendar of Events

Calendar of events

September 2020
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November 2020

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December 2020
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Calendar of Educational Events

Upcoming Calendar of Educational Events

*In-Person education events have been canceled due to COVID-19.  Click here for the dates and times of various Virtual Face-to-Face Education Courses available.*

September 2020
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October 2020
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10/28/20 ACHE Virtual Hawaii Cluster Session 1
ACHE Education Event

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November 2020

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11/04/20 ACHE Virtual Hawaii Cluster Session 1
ACHE Education Event
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11/11/20 ACHE Virtual Hawaii Cluster Session 1
ACHE Education Event
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11/18/20 ACHE Virtual Hawaii Cluster Session 1
ACHE Education Event
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11/24/20 ACHE Virtual Hawaii Cluster Session 2
ACHE Education Event
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December 2020
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12/01/20 ACHE Virtual Hawaii Cluster Session 2 ACHE Education Event

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12/08/20 ACHE Virtual Hawaii Cluster Session 2 ACHE Education Event
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12/15/20 ACHE Virtual Hawaii Cluster Session 2 ACHE Education Event
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ACHE Resources

Career Corner

Whether you're an early careerist, making a career transition, or getting ready to retire from the C-suite; ACHE's Career Resource Center offers a myriad of tools and resources to help you succeed.

Refine Your Interview Skills

Our unique interview prep tool will grant you a one-year subscription to test your responses to expert-recommended interview questions for positions at a variety of career levels and best practices for your responses.

"I had not participated in a formal interview in several years. ACHE's Interview Prep Tool was incredibly helpful in allowing me to think through answers to potential interview questions and even watch my responses on video! I have always believed you can be more sincere if you're well prepared, and with ACHE's Interview Prep Tool, that was certainly the case.""

- Tripp Penn, CEO, Upson Regional Medical Center

Take a Practice Interview

Assess your interview presence with the Self-Directed Interview Prep Tool. Record yourself responding to expert-recommended questions, then self-evaluate your performance on key markers such as answer content, filler language, and eye contact. Finally, share your video with career coaches and mentors for feedback.


Receive Expert Feedback

In addition to the powerful benefits from the self-directed Interview Prep Tool, our Enhanced version offers you a personalized critique of your practice interview video from the ACHE Career Resource Center. Receive expert advice on how to strengthen your performance, as well as the option for a second follow-up review.


Access Complimentary Resources for the Board of Governors Exam

Preparing for the Board of Governors Exam?  AHCE has got you covered!  Check out resources available on the ACHE website.

The Board of Governors (BOG) Exam Outline is the blueprint for the BOG Exam. Every question on the Exam is associated with one of the knowledge or skill statements found in this outline. The Reference Manual includes a list of recommended readings, test-taker comments and study tips. 

FACHE overview webinars provide a general look at the advancement process. Participants will learn how the FACHE credential can earn them the distinction of being the best of the best in healthcare management. The webinars cover the requirements, application process, BOG Exam, study resources and maintenance requirements. Plus, participants have the opportunity to ask questions about the advancement process. An upcoming session is scheduled for March 11. Register online here.

Additional resources designed to supplement other study resources are available as well. These include the Board of Governors Review Course, Online Tutorial and Exam Study Bundle.   

ACHE offers complimentary resources for Members beginning the journey toward board certification and the FACHE® credential. These resources are designed to help Members succeed so they can be formally recognized for their competency, professionalism, ethical decision making, and commitment to lifelong learning.


Ensure delivery of Chapter E-newsletter (Disclaimer)

To ensure delivery of your chapter newsletter, please add info@hawaii.ache.org to your email address book or Safe Sender List. If you are still having problems receiving our communications, see our white-listing page for more details:



Thank you to all our Sponsors

The ACHE Hawai’i-Pacific Chapter is pleased to announce our valuable sponsors for this year. Our sponsors allow us to continue to offer high quality continuing education and leadership development to prepare Hawai’i’s healthcare leaders for the ever changing and challenging health care landscape.  
Platinum Sponsors
  • Hawai’i Pacific Health
  • Hawai‘i Pathologists
  • Kaiser Permanente 
  • The Queen’s Health Systems
Gold Sponsors
  • TRANE (Ingersoll Rand Company)
Silver Sponsors
  • Martti 
  • Hawai‘i Pacific X-Ray Corporation
  • Cache Valley Electric
  • Stryker

Many thanks to our sponsors: