American College of Healthcare Executives
Winter 2011
In This Issue

Message from the IHEF President
IHEF and HFMA Announce Leadership Education Course
National News - Winter 2012
Attending a Conference? Keep These Etiquette Tips in Mind
Your Future Employee in 2030: Are You Ready?
Ensure delivery of Chapter E-newsletter (Disclaimer)


Chapter Officers

President
Stephen R. Stoddard, FACHE
Executive Director
Southwest Idaho Community Health Network
P.O. Box 607
Boise, Idaho
(208) 381-1571
stoddars@slrmc.org

President-Elect
Dave McFayden, FACHE
Vice-President of Operations
West Valley Medical Center
1717 Arllington Ave.
Caldwell, Idaho 83605
(208) 455-3720
dave.mcfayden@hcahealth
care.com
 
 

Idaho Regent
Wade Johnson, FACHE
CEO
Weiser Memorial Hospital
645 E. Fifth Street
Weiser, Idaho
(208) 549-4450
wjohnson@weiserhospital.org

Treasurer
Tom Murphy
CFO
Weiser Memorial Hospital
645 E. Fifth Street
Weiser, Idaho
(208) 549-4450
tmurphy@weiserhospital.org

Secretary
Jon Smith
Executive Director
The Hospital Cooperative
850 East Young Street
Pocatello, Idaho 83201
(208) 239-2162
jons@portmed.org  

Board Member

Roy U. Tweedle, FACHE
Administrator
Idaho Sports Medicine Institute
1188 University Drive
Boise, Idaho
(208) 395-8264
tweedler@idsportsmed.com  

North Idaho Local Program Council Chair 
Available

Southwest Idaho Local Program Council Chair 
Bev Holland
Administrator
St. Luke's Children's Hospital
hollanbe@slrmc.org

Southeast Idaho Local Program Council Chair 
Jon Smith
Executive Director
The Hospital Cooperative
jons@portmed.org

Attending a Conference? Keep These Etiquette Tips in Mind

Unfortunately, some people forget to pack their manners when they go to a convention or conference. They seem to feel—wrongly—that the bigger the scale of the event, the less their behavior matters. Here are some points of etiquette that do matter:

  • Be punctual. Walking in late disrupts the speaker and generally appears rude. On the other hand, arriving early to pick up your name tag and meeting materials lets you meet the other arrivals and get to know them.
  • Cooperate. Respect the seating arrangements unless you can tactfully change them, and go in to the meal or meeting promptly after it’s announced.
  • Pay attention. Make your calls before the meeting, turn off your cell phone and tablet, and don’t talk unnecessarily. It may be hard if the program is boring, but be attentive. Your hosts will be watching, and your appreciation or lack of it will show.
  • Be realistic. At a banquet, you certainly have a right to good service, a complete table setting and a safely prepared meal. However, be realistic—the servers can do only so much for 100 individuals. An uncooked piece of chicken is one thing; one that is a little overdone may not be worth lodging a complaint.
  • Don’t overdo informality. Casual events such as barbecues, pool parties and outdoor receptions are relaxed, but don’t let your manners slide too far. Politeness in choosing your attire, eating, drinking alcohol and smoking still applies. It’s a social occasion, but you’re there for business.

—Adapted from Business Etiquette for Dummies, by Sue Fox and Perrin Cunningham (Hungry Minds).

 

 

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