Idaho Healthcare Executive Forum

Summer 2015

Leadership Message

Message from the IHEF President

by David McFadyen, FACHE

I am excited to announce several new changes to our IHEF Board leadership. Brad Turpen is transitioning from the Education Committee Chair to the President-Elect position. Brad's term as President will start January 1, 2016. Brad has been instrumental in developing the Education Committee and we are excited Brad has agreed to help lead IHEF into the future. Ben Rogers is our new Education Committee Chair. Ben has been involved on the Education Committee for the past few years delivering great speakers and topics to our events. Please join me in congratulating Brad and Ben on their new roles and a big thank you for the work they do for our chapter.  

 
This past week the Idaho Healthcare Executive Forum co-presented the annual June Idaho Hospital Association's mid-year meeting. Attendees enjoyed excellent panel discussions on a wide range of topics that included Patient Experience, Bending the Execution Curve, Population Health/ACO's, Idaho Medicaid redesign and a legal perspective on the ACA. A special thank you to the IHEF Education Committee for all their work to help bring these great topics for our members.
 
IHA has also agreed to further partner with IHEF at the upcoming October IHA annual meeting. The Education Committee is hard at work planning the education sessions. This is exciting news as we work to bring more education to Idaho.
 
David McFadyen
IHEF President 

National ACHE News

New Video Details ACHE's Strategic Plan

A video revealed during ACHE's annual Congress on Healthcare Leadership detailed ACHE's 2015-2017 strategic plan. The organization adopted the plan to ensure its ongoing value in today's rapidly changing healthcare environment. Based on input from members, chapter leaders and Regents, the ACHE Board of Governors created the plan to direct the organization's focus during the next three to five years.

 
Watch the highlight video and read more about ACHE's 2015-2017 Strategic Plan.

Exam Online Community Offers a Complimentary Interactive Learning Platform

Members preparing for the Board of Governors Examination can access the Exam Online Community as a complimentary and supplementary resource that can boost their confidence and help them succeed. The online community is an interactive platform to learn and glean study tips from other Members taking the Exam. Plus, there is the opportunity to discuss Exam topics with experts for a higher level of understanding and the option to participate in study groups. Interested Members can join the Exam Online Community at bogcommunity.ache.org.

ACHE Launches New Social Media Accounts

ACHE has expanded its social media presence once again by relaunching its Facebook and Twitter pages. We will now share news about healthcare management and insight from our organization year-round, in addition to news related to the annual Congress on Healthcare Leadership. ACHE will post on topics relevant to healthcare leaders and share the organization's content and resources for members and events happening within ACHE.  

 
Join ACHE's more than 4,000 fans on Facebook by "liking" the American College of Healthcare Executives page. You can also follow ACHE on Twitter at our recently relaunched account, @ACHEConnect.

Healthcare Consultants and Physician Executives Forum Education Programs

The Physician Executives Forum and Healthcare Consultants Forum provides added value to physician executives and healthcare consultant members via tailored resources to meet these groups' unique professional development needs. A one-day education program is a cornerstone benefit of both Forums that offers an affordable learning and networking opportunity. Dates and location for these programs are as follows:

 
Healthcare Consultants Forum Education Program
Sept. 11, 2015
Hyatt Regency O'Hare
Rosemont, Ill.
More details available at ache.org/HCProgram
 
Physician Executives Forum Education Program
Oct. 10, 2015
Hyatt Regency Washington on Capitol Hill
Washington, D.C.
More details available at ache.org/PEProgram

Tuition Waiver Assistance Program

To reduce the barriers to ACHE educational programming for Members experiencing economic hardship, ACHE has established the Tuition Waiver Assistance Program.  

 
ACHE makes available a limited number of tuition waivers to Members and Fellows whose organizations lack the resources to fund their tuition for education programs. Those in career transition are also encouraged to apply. Tuition waivers are based on financial need and are available for the following ACHE education programs:
 
Congress on Healthcare Leadership
Cluster Seminars
Self-Study Programs
Online Education Programs
Online Tutorial (Board of Governors Exam preparation)
ACHE Board of Governors Exam Review Course
 
All requests are due no less than eight weeks before the program date, except for ACHE self-study courses; see quarterly application deadlines on the FAQ page of the tuition waiver application. Incomplete applications and those received after the deadline will not be considered. Recipients will be notified of the waiver review panel's decision no less than six weeks before the program date. For ACHE self-study courses, applicants will be notified three weeks after the quarterly application deadline.
 
If you have questions about the program, please contact Teri Somrak, Associate Director, Division of Professional Development, at (312) 424-9354 or tsomrak@ache.org. For more information, visit ache.org/Tuitionwaiver.

2015 Fund for Innovation in Healthcare Leadership Education Progams

The 2015 ethics program, "An Ethical-Basis Move from Volume to Value," will be led by William Nelson, PhD, HFACHE, associate professor of community and family medicine, The Dartmouth Institute for Health Policy and Clinical Practice and the Department of Psychiatry at the Geisel School of Medicine at Dartmouth. Offered in conjunction with ACHE's New York City Cluster on Aug. 7, this half-day session will explore effective, intentional and practical ways for healthcare leaders to strengthen their organization's focus on making the best decision when moving from volume-to value-based care. A select panel of healthcare leaders including Theresa Edwards, FACHE, President, Sentara Leigh Hospital, Norfolk, Va.; Nicholas Wolter, MD, CEO, Billings (Mont.) Clinic; Deborah Zastocki, DNP, FACHE, President, Chilton Medical Center, Pompton Plains, N.J.; will react to Nelson's remarks and share experiences and lessons learned during changes within their organizations. Full details are available at ache.org/Ethics.

 
The 2015 innovations program, "Thriving in Today's Healthcare Marketplace: Preparing for Tomorrow's Payer and Purchaser Expectations," will be led by Andrew S. Cohen, Senior Vice President Kaufman, Hall & Associates, LLC. Cohen will share examples of new business models in today's healthcare environment. A panel of healthcare leaders also will share their new models, challenges and various considerations they have made during transitions. This half-day program will be offered on Sept. 11 at the Hyatt Regency O'Hare in Rosemont, Ill.  Full details will soon be available at ache.org/Innovation.
 
Both programs qualify for ACHE Face-to-Face Education credits.
 
These programs are funded in part by ACHE's Fund for Innovation in Healthcare Leadership. Your contribution matters. For more information on the Fund for Innovation in Healthcare Leadership, and to donate today, visit ache.org/Innovation. 

Article of Interest

Employee Engagement During Conference Calls

Adapted from "Communication Solutions" April 2015 newsletter, www.communicationbriefings.com

Conference calls are commonplace in many organizations across the world. However, they aren't always popular among employees, who may sometimes work on other tasks instead of focusing on the conversation at hand. Below are guidelines to maximize time and productivity in setting up a call.  

 
Allow for Limited Involvement
Be selective about those you invite - not every team member needs to be part of the call. Also, allow employees to leave the call early if they have pressing deadlines or are not needed for the remainder of the call.
 
Make Use of Video
Video calls can be more engaging than those held by phone. The ability to hold eye contact is a strong way to engage others. Participants can view each other's reactions and body language and then respond accordingly. And with video, you will be able to monitor everything that is going on.
 
Train Employees in Technology
Whether you're meeting via a video or phone conference, you need to make sure both you and your employees understand the technology being used so that they feel as comfortable in participating as possible. Doing so will eliminate disengagement and boredom caused by confusion and frustration.
 
Limit Telecommunication
Although setting up conference and video calls is simple and effective, it also is imperative to meet face to face with your employees. Limit these calls to issues that need the whole team's input and those where a final decision can arise by the end of the call.