Communicating and checking in on employees on a regular basis is important for a successful workflow. One-on-one meetings are a great way to consistently discuss duties, deadlines and questions and to keep in touch. The below will ensure the meetings are productive and necessary communication is shared in an effective manner.
|Checking In With Employees|
Stick to a Specific Time
Consistency is key to beneficial communication. Connect with the employee regarding the day and time that would work best for both of you to meet on a weekly basis, and create meeting reminders for the discussion that extend far in advance. This ensures you will both be on the same page and that the meeting won’t be easily forgotten. Additionally, don’t cancel a check-in meeting at the last minute. There are exceptions, but sticking to a schedule shows your employee you value their time and creates a pattern that is easy to adhere to.
Create a Safe Space
Although constructive criticism on projects and management of workload is helpful for success, being respectful in delivering this feedback is a must. Employees should not be punished for speaking their mind. Make sure to answer their questions with respect, and try sharing something they’ve excelled in that week while offering suggestions for improvement in other areas. Such a gesture can boost morale and build trust. Creating a trusting environment will strengthen the bond between you and your employee.
When chatting with an
employee, strive to answer his or her questions as honestly as possible. If you
can’t share something, explain why. And if you don’t have an answer, admit it
and try to find out after the meeting.
Instead of telling employees what to do, collaborate with them to help them
find their own solutions and answers. This will help build their own confidence
and their trust in you. Help them develop their skills so they feel empowered
and engaged instead of dependent on you for advice.
Ask for Feedback
should not solely be a question-and-answer sessions. Engage in a real dialogue
and ask employees what they desire from you and how you can help to manage them
in a stronger way. They’ll welcome and appreciate the opportunity to give you
their thoughts on your performance and other matters.
End on a Positive Note
At the end of each
meeting, share at least one way in which the employee excelled that week. Thank
the employee for his or her questions and the discussion itself, and express
confidence in his or her abilities. Workers will feel better about meeting with
you if you close on a high note.
—Adapted from Communication
Solutions May 2015 newsletter, www.communicationbriefings.com