|Patrick W. Altenhofen, FACHE|
In healthcare, leaders continuously hear about accelerated
change and that the only thing you can be certain of in healthcare is change.
During this COVID-19 pandemic, constant change is an understatement. The last 3
months have been a time of tremendous change, both from a clinical and business
standpoint, and leadership has never been more critical. In a recent article
published by Deloitte regarding leadership, they touch on aspects of leadership
during a pandemic that ties in closely with the foundation of those that have
the designation of FACHE:
- Design from the heart … and the head. In crisis,
the hardest things can be the softest things. Resilient leaders are genuinely,
sincerely empathetic, walking compassionately in the shoes of employees,
customers, and their broader ecosystems. Yet resilient leaders must
simultaneously take a hard, rational line to protect financial performance from
the invariable softness that accompanies such disruptions.
- Put the mission first. Resilient leaders are
skilled at triage, able to stabilize their organizations to meet the crisis at
hand while finding opportunities amid difficult constraints.
- Aim for speed over elegance. Resilient leaders
take decisive action – with courage – based on imperfect information, knowing
that expediency is essential.
- Own the narrative. Resilient leaders seize the
narrative at the outset, being transparent about current realities – including
what they don’t know – while also painting a compelling picture of the future
that inspires others to persevere.
- Embrace the long view. Resilient leaders stay
focused on the horizon, anticipating the new business models that are likely to
emerge and sparking the innovations that will define tomorrow.
Source – Deloitte (2020) The heart
of resilient leadership: Responding to Covid-19. https://www2.deloitte.com/content/dam/Deloitte/fr/Documents/about-deloitte/covid-19-resilient-leadership.pdf
As leaders in this crazy new world, I know that it is likely
that designations (such as FACHE) from professional organizations are not at
the top of everyone’s list. However, please know that ACHE understands these
trying times and has adjusted the timeline for new fellowship applications and
Fellow applications on file with a 2020 expiration date have been extended and
will expire on Dec. 31, 2020
deadlines have been extended for 2019 and 2020 classes. Each recertification
class must have met all of the requirements, submitted their application and
paid the recertification fee by the new deadlines.
Recertification Class Extension is Dec. 31, 2020.
Recertification Class Extension is March 31, 2021.
I hope everyone is staying healthy and as always, please
reach out with any questions or concerns.
Patrick W. Altenhofen, FACHE
KAHCE Advancement Chair
VP Operations, Saint Luke's North Region