Kansas Association of Health Care Executives

Summer 2013

President's Message

Dave Engel, FACHE

Hope everyone is enjoying their summer.  As of this writing, a good share of the state has received some much needed moisture and cooler temperatures.  We at times don’t realize how closely tied as healthcare leaders we may be to weather events.  I have noticed a calm amongst my staff with the recent rain and temperature relief.  On the other side of the spectrum, we must always be prepared and diligent for weather related disaster events.  So far, Mother Nature has been kind to Kansans this year, relatively speaking.
Do you feel the excitement?  
Just checking to see if you were reading!  Actually it has been a tremendous year thus far.  The spring category one educational event was very well attended.  Rod Corn and the education committee provided superb presentations.  The KCLPC will have provided the first joint Missouri and Kansas Chapter co-event on July 31st.  I can just hear Patricia Sanders-Hall sharing her excitement with everyone.  
Our membership committee with the fine leadership by Bob Bregant has been coaching some fine students and early-careerists.  This committee had a great turn out for the Chapter’s first preparatory Board of Governor’s exam webinar series.  
Before you know it, the KHA Annual Convention and Trade Show will be here.  Be sure to mark your calendars and plan on attending your Chapter’s Annual meeting and educational offerings on Wednesday, November 13th. 
Be safe, be well and have a great summer and fall.

KAHCE Annual Meeting & Education - Save the Date: November 13, 2013

Hyatt Regency Wichita/Century II Convention Center

12:00   Registration
12:30   Annual Meeting and Networking Lunch
  1:15   “Career Positioning:  Strategically Mapping your Early Career Development” panel (1.5 face to face ACHE credit)
  2:45   Break
  3:00   “New Government Focuses on Fraud and Abuse Enforcement panel (1.5 face to face ACHE credit)
  4:30   Networking Reception

SAVE THE DATE - September 12, 2013

“DIVERSITY:  Looking Through the Window of Opportunity: Transparency In Healthcare”
SEPTEMBER 12, 2013
FEE:  None, however $ 10.00 donation to the Institute for Diversity Executive Programs for Students will be collected at the door for attendees


    6:00 – 6:30 – RECEPTION
LOCATION:  Rockhurst University, Higher Education Network Member ACHE
                         Conway Hall,  Executive Conference Classroom 103
                         1100 Rockhurst Road
                         Kansas City, Missouri 64110
‘  As an independent chartered chapter of ACHE………..1.0 hours of Category 2 credit will be awarded………..”

KAHCE Membership Update

Bob Bregant, FACHE

Fellowship Advancement News
Five Kansas Members successfully completed the Advancement Webinar series held this summer in cooperation with the South and Central Texas Chapters. The KAHCE Board has agreed to provide reimbursement of the $250 Advancement Fee in recognition of their efforts. The participants each presented one of the study modules and attended a one hour webinar over several weeks preparing for the Board of Governor’s Exam. We wish them good luck as they prepare to sit for the exam later this year.
Participants included:
Justine Karungi University of Kansas Medical Center, Kansas City
Michele Gillespie Southwest Medical Center, Liberal
Mark Dwyer Olathe Medical Center, Olathe
Terri Janda Stormont Vail, Topeka
Adele Ducharme Cushing Hospital, Leavenworth
New ACHE Members
Ryan Hullenbach Overland Park KS
Katelyn Kaiser Kansas City KS
David Whiteside Overland Park KS
James Holt Wichita KS
Robert Plowman Lenexa KS
Meda Bower Overland Park KS
Kenneth Bailey Mauldin SC
Heather Viviano Leawood KS
Sharron Jordan Ball LA
Adib Farha Wichita KS
Lois Griffin Liberal KS
Timothy Stevens Topeka KS
JamesTusten Johnson KS
Members new to the Kansas Chapter
Bonnie Peterson Lawrence KS
Victoria Somnuk Fort Leavenworth KS
Aaron Neal  
Alan Fisher Fredonia KS
Adam Flackus Gardner KS
Jeff Forrest Dodge City KS
Ronald Nguyen Overland Park KS
Dirk Foxworthy Overland Park KS
Jon Scott Topeka KS
G. Gordon Docking Overland Park KS
Roger Barnhart Olathe KS
Jared Abel Winchester KS
Michelle Dean Mclouth KS
Help us grow
The Membership Committee continues to focus on educating prospective new members to the benefits of ACHE.  This year, our committee will focus on recruiting healthcare administration students, hospital managers/directors interested in moving into the executive ranks, and healthcare executives working outside the hospital setting. 
We encourage any current members of KAHCE to provide the names of potential new member candidates to the board or our committee and we will provide them additional information. 

Adding Value to Student Membership

Jonas Varnum

New Student Committee Formed to Add Value to Student Memberships
At this time, you probably all heard how the Kansas City Local Programming Chapter recently ushered in their new beginning with a program on “Leading a Successful Multigenerational Organization.”  Throughout the presentation, leaders from different generations voiced their enthusiasm and support about working with a new generation on answering today’s healthcare challenges.  In attendance were several students from the various local universities with first-hand experience as clinicians, social workers, marketers, and other healthcare sectors, who are ready to answer the call.  One presenter brought up the surprising fact that today, more students are seeking advanced tracks to C-suite positions than ever before.  The same presenter followed with an anecdotal piece, conceeding that the alarming notion is some students out there will excel in those C-suite positions shortly (5 years or so) after graduating.
To accommodate a new wave of young professionals, KAHCE has accepted the challenge of finding various ways to enhance students and early careerists’ education and career positioning.  Throughout the summer, the board, and specifically the membership committee, have been discussing with students representing undergraduate and Master’s degrees throughout Kansas how KAHCE can add value to student memberships.  A new student committee was formed to work with KAHCE leadership to develop and implement various student-specific initiatives.  We are happy to report some of these projects are already in the mid-stages of development.  Throughout the next few months, we look forward to updating you all on our committee’s progress.  
As chairman of that committee, and on behalf of all student members, I would like to personally thank KAHCE for working to help students become better professionals, opening up doors to relationships and knowledge that supplements our education immensely.  The multigenerational organization presenters each defined how their generation viewed their work commitment.  In closing, I would like to say my fellow students today are very eager to work as hard as they can to do the job the right way.  Our generation feels we are ready to help, realize we may not be, but are very willing and prepared to do anything to prove that we are.  We look forward to working with you all in the future.
Jonas Varnum
MHSA Candidate, University of Kansas Medical Center
Consultant, PYA

Mentoring Matters

Patricia Sanders-Hall, MA, FACHE

KAHCE approved a standing Mentoring Committee in 2011.  The Committee Charter is to facilitate meaningful mentoring and coaching relationships for students, new graduates, early and mid-careerists in order to assist them in advancing their career as healthcare leaders.  Future plans include support of executive coaching opportunities for mid-level and senior healthcare leaders as well.  Meetings are bi-monthly.
Committee Chair: Patricia Sanders-Hall, MA, FACHE
Committee Members:
Anthony Klopfer; Health Care System Director, VA Eastern Kansas HC System
Carol Perry; Vice President & Chief Nursing Officer; Stormont-Vail HealthCare
John Hughes; Administrator, Ellinwood District Hospital
Joyce Heismeyer; COO, Kansas Heart Hospital
Justine Karungi; Assistant Director, Hoglund Brain Imaging Ctr
Meda Bower; System Director Organization and Talent Development, Saint Luke's Health System
Michael Terry; Chief Executive Officer, Salina RMC
Michelle Lunbeck; Vice President, Forums, Children's Hospital Assoc., Olathe
We need healthcare executives and leaders who want to sign up for long-term relationships of 9-18 months as mentors as well as mentors who are interested in meeting only 1-3 times for “lunch and learn” sessions, facility tours or job shadowing experiences.  Graduate students in healthcare administration, new graduates and early to mid-careerists are encouraged to contact the KAHCE Mentoring Committee if you desire to start a long-term or short-term mentoring relationship and we will do our best to match mentors with mentees for relationships which can be face-to-face, via telephone or Skype. 
Please contact Susan Cunningham at scunningham@kha-net.org.   For more information about mentoring, please go to the KAHCE website: www.kahce.org
“A Responsibility of Every Executive”
Statement of the Issue 
The future of healthcare management rests in large measure with those entering the field as well as with mid-careerists who aspire to new and greater management opportunities. While on-the-job experience and continuing education are critical elements for preparing tomorrow’s leaders, the value of mentoring these individuals cannot be overstated. Growing through mentoring relationships is an important factor in a protégé’s lifelong learning process. In turn, by sharing their wisdom, insights and experiences, mentors can give back to the profession while deriving the personal satisfaction that comes from helping others realize their potential. For the organization, mentorships can lead to more satisfied employees and the generation of new ideas and programs.
Policy Position 
The American College of Healthcare Executives (ACHE) believes that healthcare executives have a professional obligation to mentor both those entering the field and mid-careerists preparing to lead the healthcare systems of tomorrow.  Experienced healthcare executives can provide guidance to others in many ways, including:
  • Assisting Students and Those Entering the Field
  • Offer assistance by recruiting, interviewing and working with qualified students interested in pursuing healthcare management careers, including addressing their questions relative to pursuing appropriate ongoing education or a graduate degree.
  • Volunteer to serve as a guest lecturer, and use this opportunity to provide students with career planning guidance and insights gleaned from past experience.
  • Offer externships, internships, residencies and postgraduate fellowships.
  • Provide meaningful first-job opportunities to promising graduates and counsel them along the way.
  • Engaging in and Supporting Mentoring Relationships
  • Promote mentoring opportunities and an organizational culture that promotes mentoring.
  • Help proteges develop clear expectations about their role so they will actively contribute to the mentoring relationship.
  • Encourage development of mentoring opportunities in culturally diverse, cross-generational and group settings as well as among individuals of different genders, races and ethnicities.
  • Encourage other experienced executives from across the spectrum of healthcare organizations to engage in mentoring relationships.
  • Keep abreast of changes in mentoring philosophy and techniques so as to ensure continued effectiveness as a mentor in an environment characterized by profound and rapid change.
  • Seek out opportunities to contribute to local independent chapters of ACHE.
  • By providing guidance and engaging in mentoring relationships, healthcare leaders can benefit their organizations, contribute to the future of the profession and gain the personal gratification of helping less experienced individuals grow professionally.
Approved by the Board of Governors of the American College of Healthcare Executives on November 16, 2009.

Meet & Mentor

“Meet & Mentor” is a new short-term concept of 1-3  short visits between a healthcare executive mentor and a mentee with an agenda of having the mentor describe their job, answer questions, offer a facility tour or an observation or shadowing of “work in the C-suite”.  These visits would be only 60-90 minutes and the target mentees would be graduate students, new grads and early careerists.  Both the mentor and the mentee would need to fill out mentoring profile forms and sign a code of conduct agreement.  Anyone interested in being a short-term mentor or mentee should send an email to Susan Cunningham at scunningham@kha-net.org.

National News - Summer 2013

National News
Summer 2013

ACHE’s New President and CEO Takes the Helm

ACHE welcomed its new president and CEO, Deborah J. Bowen, FACHE, CAE, on May 13. Bowen was executive vice president and COO at ACHE and replaces Thomas C. Dolan, PhD, FACHE, FASAE, who retired as ACHE’s president and CEO on May 10 after 27 years of service to ACHE and the healthcare management profession. Bowen looks forward to working with ACHE’s Board of Governors, Regents, chapters and staff to help ACHE members be successful leaders in transforming healthcare. To learn more about Bowen, read her interview in the July/August 2013 issue of Healthcare Executive.

Executive Diversity Program

The Foundation of the American College of Healthcare Executives is still encouraging donations to the Thomas C. Dolan Executive Diversity Program. Gifts—no matter the amount—will shape the future of healthcare leadership. Visit ache.org/ExecutiveDiversity to make a donation.

2013 Congress Recap

Nearly 4,000 healthcare executives recently gathered in Chicago to participate in ACHE’s 56th Congress on Healthcare Leadership. This year’s Congress offered attendees opportunities to learn, connect with colleagues, share knowledge and insight, and gain fresh perspectives so that together we can design and implement strategic initiatives to meet the challenges of healthcare delivery. Relive or experience for the first time some of the best leadership presentations from Congress at ache.org/CongressMultimedia. Finally, save the date for next year’s Congress! The 57th Congress on Healthcare Leadership will be held March 24–27, 2014, at the Hyatt Regency Chicago.

Fund for Innovation Offerings

ACHE is offering a new special session funded in part by the Foundation of ACHE’s Fund for Innovation in Healthcare Leadership. On Tuesday, Sept. 24, in conjunction with the San Diego Cluster, ACHE and the Fund will present “The Innovation Center: Taking Action to Improve Care and Reduce Costs,” led by Valinda R. Rutledge, former director of the Patient Care Models Group at the U.S. Center of Medicare and Medicaid Innovation (Innovation Center). During this valuable, half-day session, you will gain an understanding of the Innovation Center and the impact that various funded initiatives will have on the delivery of healthcare to Medicare and Medicaid beneficiaries and on healthcare organizations that deliver that care. See how the Innovation Center supports healthcare leaders in creating new care delivery models. Discover opportunities to deliver better health, improved care and lower costs to people with the highest healthcare needs in your communities.
In addition, leaders from three organizations that are participating in different pilots with the Innovation Center will share their experiences, outcomes and challenges in implementing these pilots. Participation in this workshop qualifies for 4 hours of ACHE Face-to-Face Education credit.

As a result of this program you will identify breakthrough strategies leading healthcare organizations are developing to:

  • Improve patient safety
  • Promote care that is coordinated across healthcare settings
  • Invest in primary care transformation
  • Create new bundled payments for care episodes

For those already participating in the San Diego Cluster continue your professional growth with this special offering. Or, participate solely in this program and discover tremendous opportunities for improving patient care and the overall health of the communities you serve. Visit ache.org/CMSinnovation for details.

This program is just one way the Fund brings innovation to the forefront of healthcare leadership. For more information about the Fund for Innovation in Healthcare Leadership, visit ache.org/Innovation or call ACHE’s Customer Service Center at (312) 424-9400.

Exam Online Community Offers a Complimentary Interactive Learning Platform

Members preparing for the Board of Governors Examination can access the Exam Online Community as a complimentary and supplementary resource that can boost their confidence and help them succeed. The Online Community is an interactive platform to learn and glean study tips from other Members taking the Exam. Plus, there is the opportunity to discuss Exam topics with experts for better understanding and the option to participate in study groups. Interested Members can join the Exam Online Community at bogcommunity.ache.org.

Postgraduate Fellowship Area of ache.org Provides a Vital Resource to Healthcare Organizations and Entrants

Postgraduate Fellowships are essential to attract and develop highly qualified healthcare management professionals. ACHE offers robust online resources on postgraduate fellowships at ache.org/PostGrad whether an organization seeking to develop a postgraduate fellowship, an organization that wants to find the best candidate or new healthcare management entrants looking for a fellowship opportunity. The site includes the Directory of Fellowships in Health Services Administration for organizations to post their fellowship opportunities and for students to find opportunities they want to pursue. Additionally, resources for organizations looking to start a Fellowship include sample manuals, templates and checklists.


Avoid Complacency in Presentations

You often read about what to do to prevent public-speaking anxiety, specifically for new speakers. However, another problem faces the most seasoned speakers: complacency. Healthcare executives frequently speak about their organization and the field, and they have the speaking practice and thoroughly understand their subject matter. However, they may have stopped connecting with their listeners. Public-speaking expert Lisa Braithwaite offers this advice to fight complacency:

  • Pay attention to your audience. Research each group of people, and learn what each group will want from you and what they care about. During your presentation, watch their body language and expressions to monitor their engagement.
  •  Update your references. Don’t rely on the same old stories, examples and activities. Keep them fresh so that you appear current.
  • Reorganize your content. Can you reorder your points? Omit some? Add new ones? A new arrangement can make a presentation you’ve given dozens of times flow better, and the newness of it will recharge you.
  • Evaluate yourself. Record yourself and watch it later—even if you have been presenting for years. Hand out a survey to the audience after a presentation, and ask for feedback on your performance. Then grade yourself. Would you want to watch your presentation? How can you use the audience feedback to improve your next performance?

—Adapted from “Does Experience = Complacency for Speakers?”  by Lisa Braithwaite, www.coachlisab.com

Focus on Professional Growth

Create an individual development plan to become a stronger leader and colleague. Pick one quality about yourself that you would like to change, and then answer the following questions:

  • If I improve [area you want to strengthen], how will I benefit? Figure out what’s in it for you. If you won’t benefit in some way, you aren’t likely to commit to the change. Example: If I improve how I show my appreciation, I will improve my relationships.
  • How will others benefit? Describe how the change will positively affect your colleagues, employees, boss, team and organization. Example: My employees will know that I appreciate them, and that will boost their morale. They’ll be happier and more productive, and that will decrease turnover.
  • How will changing this behavior lead me to reach my professional and personal goals? Example: I’ll have a happier, more productive team, which increases our chances of hitting our targets. Showing my family and friends my appreciation will strengthen those relationships.
  • What will happen if I don’t change? Example: I could lose valuable employees. That turnover could kill our productivity and our chances of hitting our goals.
  • What will be the cost of changing this behavior? Will you have to give up something? How much time will it take? Example: It takes only minutes a day to recognize someone’s hard work.

— Adapted from “Is That Development Goal Really Worth It?”  by Dan McCarthy, Great Leadership, www.greatleadershipbydan.com

Find Out Who Is Waiting to Welcome You

You never know who you will meet at your local ACHE Chapter - a welcoming place where you can connect with other healthcare leaders in a professional, friendly and supportive environment.

You will also find many opportunities to learn and grow in your career at a convenient location closer to home, saving you time and money on travel.

Connect Today. Contact our chapter leadership to find out who's waiting to welcome you.