Kansas Association of Health Care Executives

Fall 2016

From the Desk of the KAHCE President

Patricia Sanders-Hall, M.A., FACHE

This has been an amazing year of many great accomplishments for KAHCE as well as identifying several areas where we can continue to focus our goals for improvement and growth. Our Education Committee, chaired by Scott McIntyre, hit it out of the park in offering a program last spring in Topeka with 9 face-to-face credits.  Every panel was an excellent learning experience bring updated data, new approaches and remarkable speakers with a broad array of backgrounds, experiences and talents.  As if it was a race for best performance, the Sponsorship Committee, chaired by Bob Bregant, broke all records in bringing in sponsorships which far exceeded our goals and gave us the opportunity to fully underwrite all education expenses and also to consider additional ideas for future programs, scholarships and support. These two committees represent the strongest part of our chapter mission to serve to develop leaders in healthcare today and in the future.

We also took on the daunting task of reviewing and revising the Chapter Bylaws.  This is never and fun job, but the Executive Committee kept hacking away at this task until we reached the finish and we voted on the updated changes at our annual meeting in September.

And, speaking of the September annual meeting at the Overland Park Convention Center, it was a day jammed packed from start to finish with quality education, a fantastic speaker from ACHE governance, the election of our new officers and board members and appointment of committee chairs, annual reports from key committees during our business meeting and the presentation of chapter and Regent’s awards. Again, the education panels were excellent and offered an additional 3.0 face-to-face credits which maxed us out for the year. There was a stellar group who presented on the topic of Diversity including an attorney, a director of diversity and a person with diverse background who had risen to a top leadership position in his corporation. Great real life examples and strong data were provided by each panel member, and I am certain everyone who attended found something new or expanded from the information they shared. Our special guest was Mr. Richard Cordova, former Chairman of ACHE, who provided an update on the current strategic goals of ACHE and highlighted the commitment to diversity from the national level.  It was a wonderful compliment to hear Mr. Cordova say the morning diversity panel discussion was "one of the best he had ever attended."  Our afternoon panel on Healthcare Finance and Funding Challenges was equally outstanding, bringing input from a strong panel of 2 CEOs and a CFO from 3 distinctly different healthcare organizations in Kansas  They provided insights about the realities of both abrupt and forecasted changes affecting the mission and the margin.

The Regent’s Award for Early Careerist was presented to Monica McCarthy who was the past chair of the Student and Early Careerists Committee, and the Senior Careerist Award went to Robert Bregant. Roger Masse has been a stalwart leader within our organization for many years and it was a pleasure to present him and WSU Faculty Deborah Lehner with Chapter Service Awards. All of these awards were well-deserved and we are indebted to them for their commitment, fresh ideas and strong work ethic to continue to grow our organization.

We are excited to know that our newly elected board and committee chairs will include new positions purposely aimed at representing early careerists and students in healthcare administration as well as seasoned senior level executives. We believe our first year of an expanded committee format to allow for more focused duties resulted in the intended outcome of a greater sense of purpose and value for both chairs and committee members. This was in direct response from feedback from our members who wanted to have more meaningful participation and opportunities for direct contributions.

We met the goals for diversity and inclusion by establishing a committee, placing this topic on every board agenda, joining the Institute for Diversity in Healthcare Management and sponsoring one educational program.

I look forward to the coming year with Roger Masse as our new President, Judy Corzine filling the position of President- Elect along with our Treasurer, George Stover. We have approved the new position of Board Secretary and hope to bring forward a volunteer to take this position in 2018. The Board Secretary role does not replace our contract administrative position filled by KHA staff person Susan Cunningham.  Board Secretary is a leadership role meant to offer an additional officer who has the primary duty of oversight of our administrative contract functions and leads a periodic review of bylaws, reports status of chapter documents and may serve as chair or co-chair of the Communications Committee.  We are greatly indebted to Susan for serving in the administrative role for many years and look forward to our continued contractual relationship with KHA and continuing to have Susan serve in managing general administrative and clerical functions for the chapter.  In the coming months, as we transition from our current leadership team, we will have our annual board strategic planning retreat in November and set one, two and three-year goals to submit to ACHE. It has been my honor and pleasure to have served as your president this past year, and I greatly appreciate the support and spirit of volunteerism which allowed our chapter to do so well.

Message from Your ACHE Regent - Fall 2016

I hope that you all had a wonderful summer. I would like to recognize the KAHCE education committee for all of their hard work in putting together a great agenda and educational event on September 7.  It was so nice to see so many of you there.

As I read a recent article regarding change management in healthcare, one aspect touched upon, referred to as The Neutral Zone, resonated with me. I think we can all relate to regarding how the rapid pace and demands of the regulatory requirements we are dealing with  are impacting the healthcare system we all once knew.  This is particularly true as we move from volume to value-based systems of care and all that goes with that.

In The Neutral Zone, individuals vacillate between longings for the way things used to be and the anticipation and excitement of new beginnings.  This vacillation effect can take a toll on you as an individual and on an organization in general.  As the article suggests, it is most important that communication stays strong during these times, and further, as a healthcare leader, it is important to realize that this neutral zone is a journey and not a single step.  We need to embrace the changes that are forthcoming, lead, and carry forward in the new world of healthcare delivery.   Only after realizing that the transition from an ending to a new beginning will take time will The Neutral Zone become normalized.

Are you in The Neutral Zone?   You are not alone if so.  Please continue to take advantage of networking with your fellow KAHCE and ACHE members.  There are many of us ready, willing and able to assist.

Sincerely,

Janet Stanek, FACHE
Regent for Kansas
Sr. Vice-President & Chief Operating Officer
Stormont-Vail Healthcare

References:

Campbell, R.; Change Management in Healthcare; The Healthcare Manager; Volume 27, Number 1, pp. 23-29; 2008

Attention Students!

Would you like the chance to win cash and a trip to ACHE’s Congress on Healthcare Leadership in Chicago? Then enter ACHE’s Richard J. Stull Student Essay Competition in Healthcare Management. The purpose of the annual Richard J. Stull Student Essay Competition in Healthcare Management is to stimulate and demonstrate the ability of future healthcare executives to identify and describe important issues and developments in their chosen profession. The competition is open to students currently enrolled in either a graduate or undergraduate health administration program that is a participant in the ACHE Higher Education Network. Entrants must be either an ACHE Student Associate or be an active member of ACHE in another status. Essays must not have been published previously. Only one entry per program will be accepted.

Cash prizes will be awarded to the first-place, second-place, and third-place winners in both the graduate and undergraduate divisions. The winning entries will each receive $3000, and their programs will receive $1000. The second and third place finalists will receive $2000 and $1000, respectively. All six finalists will be invited to attend the Congress on Healthcare Leadership, March 27-30, 2017 in Chicago, as guests of ACHE with transportation and accommodations for two nights paid by ACHE.

The two first-place entries will be published in future issues of the Journal of Healthcare Management. For more information on topics, eligibility, and requirements, visit www.ache.org.

Entries are due by December 2, 2016. For more information, please contact Shelia Brown, Division of Regional Services, at (312) 424-9316 or sbrown@ache.org.

Membership Report

New Membership Chair for 2017

David Fleming, who has served as Membership Chair of KAHCE for several years will be handing over the post in 2017 to Susan Runyan, Program Director Kansas Healthcare Collaborative. Susan has been very active in the Student/Early Careerist Committee and she is now taking on even greater responsibility to help grow the chapter. We wish to thank David for his excellent service.

New to ACHE

KAHCE has seen an increase in membership this year by 54 new members to a total of 430. This is slightly off the pace of 58 new members and a total of 438 in 2015, but we should exceed these numbers in the last quarter. KAHCE enjoys a 98% member retention rate this year, compared to 84% in 2015.

Congratulates to the executives who recently became members since June and those who have advanced or recertified as ACHE Fellows in 2016. Our chapter has 97 fellows in total.

• Kathi Bragg, Axiom Healthcare Services, Wichita
• Courtney Bullis, B.E. Smith, Lenexa
• Aman Dhillon, Student, Lenexa
• Priti Lakhani, DPM, Cerner, Lawrence
• Patrick J. McHugh, DO, EmCare Alliance Group, Overland Park
• Kelly N. Owens, Garden Villas of Lenexa, Lenexa
• Meagan Padron, RN, Student, Herington

• Jacqueline S. Anderson, Student, Newton
• COL David Cassella, Munson Army Health Center, Fort Leavenworth
• Erin Gitau, St. Catherine Hospital, Garden City
• Natalie Harding, Student, Mission
• DeAnna L. King, Stormont Vail Health, Topeka
• Jaclyn L. McCullough, Student, Lawrence
• Sarah McKittrick, Student, Westwood
• Paige E. Miller, Student, Leawood
• Lydia M. Ostermeier, B.E. Smith, Kansas City
• Rebecca Sylvester, Student, Overland Park

• Sam Antonios, MD, Via Christi, Wichita
• John Henry Carson, MD, Larned State Hospital, Wichita
• Kellie Chastain, The Summit, Hutchinson
• Lucas D. Dickson, Overland Park Regional Medical Center, Overland Park
• Dee Donatelli, Mid-America Service Solutions, Overland Park
• Maha Madi, Student, Mission
• CPT Joshua P. Moser, Irwin Army Medical Center, Junction City
• Janie Ott, MidAmerica Service Solutions, Louisburg
• LTC Christopher J. Springer, Faculty, Command and General Staff College, Fort Leavenworth

• Bradley B. Meier, RN, FACHE, Practice Management Nurse Manager, Geary Community Hospital
• Thomas D. Owings IV, FACHE, COO, Wesley Children's Hospital HCA
• Jeffrey Stevens, FACHE, Chief Resource Officer, Ascension Via Christi
• Todd M. Willert, FACHE, CEO, Community HealthCare System
• CPT Ryan D. Wood, FACHE, Chief, Clinical Operations and Support, U.S. Army

Receive Your ACHE Credit

Two question have come up recently by the AHCE Membership:

• What are the differences between the two ACHE Continuing Education Credits for ACHE membership?
• How do I get Credit for the Programs I attend?

The Continuing Education Units for ACHE are necessary for recertification of your ACHE status. The primary CEU Credits, formally known as Category One (I) credits, are now referred to as Face-to-Face Education Credits. The other category of CEU Credits, formally known as Category Two (II) credits, are now referred to as Qualified Education Credits. The major difference between these two continuing education credits are that the Face-to-Face credits must be earned at programs that are sanctioned or accredited by the college. The Qualified Education credits can be those programs which are subject matter focused in health care but are not required to be approved or accredited by the ACHE on an an individual basis. Here is ACHE's definition:

"Continuing education credit is earned by attending courses that address a topic directly related to management practice and are offered by organizations other than ACHE."

Both categories of credit are important for your recertification and can be verified through the ACHE website. The Face-to-Face Credits are automatically entered into your membership profile by the ACHE after you attend the approved education seminar or program. To receive the Qualified Education Credits, you must enter those individually within your membership profile.

The following steps can be used to ensure that you get credit for those programs that you attend:

• Sign into My ACHE @ https://www.ache.org/secure-login/login.cfm
• If signing in on the ACHE General Web Site, go to the top and click on My ACHE
• On My ACHE, in the left column, click on ACHE Qualified Education Credit
• Click on ACHE Qualified Education Credit Hours - Add
• Enter the information requested, such as the Sponsoring Organization, the Title of the Program and the date and total credit hours (Program Time/Length)
Click on submit

Remember, the Qualified Education Credit Hours use a One (1) to One (1) ratio, which means a one-hour of continuing qualified education equals one credit for the ACHE Qualified Education Credits.

If you should need assistance, contact either the ACHE Program Office or your local chapter Education Committee Chairman.

Scott McIntyre
Education Committee Chair

5 Things Productive People Do Differently

How do some of the world’s greatest talents manage their time? Forbes gleaned these tips from several masters of the art of business.

They don’t use to-do lists. Instead, highly productive people schedule tasks on their calendar—and they stick to that calendar down to the minute.

They carry a notebook. Richard Branson of Virgin fame doesn’t go anywhere without a notebook, and neither did Greek shipping magnate Aristotle Onassis. Carrying a notebook enables you to write down that million-dollar idea whenever the idea presents itself—and before you have a chance to forget.

They focus on minutes, not hours. As Olympic gymnast Shannon Miller once told Forbes author Kevin Kruse, “To this day, I keep a schedule that is almost minute by minute.” Successful people know the value of their time and hold themselves accountable for time spent.

They concentrate on just one thing at a time. Highly successful people like Tom Ziglar, CEO of Ziglar Inc., invest the first hour or two of their day working on their No. 1 business priority.

They make it home for dinner. Highly successful people know there will always be reasons to stay longer at work, but they make time for the things they value outside of work, too, from family to friends to exercise to favorite hobbies.

—Adapted from “15 Surprising Things Productive People Do Differently” by Kevin Kruse, Forbes.com, Jan. 20, 2016.

The Psychology of Success: Leadership Lessons From an Olympic Swimmer

What could Olympic medalist Katie Ledecky, who holds five gold medals in swimming and shattered the world record in the 800-meter freestyle at the 2016 Olympics, teach healthcare leaders about leadership? Four lessons stand out.

Do the work. Ledecky’s day starts at 4:05 a.m. with a breakfast of two slices of toast with peanut butter and a banana or apple before swimming from 5-6:30 a.m. and again from 3:30-6 p.m., not counting one hour of dry-land training three days a week. She’s spent thousands of hours spent honing her skills—and she’s 19. More than that: She wants to do the work required to succeed on a global level.

Skip the back-up plan. When your primary goal is the only goal in sight, you’ll work harder to achieve it.

Don’t follow the crowd. Ledecky trains at near-race pace every day, twice a day, with a stroke rate that is significantly higher than the rate of most swimmers.

Set big goals. Ledecky doesn’t just want to win each race. She wants to set world records—and she has, multiple times.

Never stop setting goals. After Ledecky first broke the world record in 800-meter freestyle, she and her coach set a goal to do it again, this time with a winning time under 8 minutes, 5 seconds. Ledecky’s winning time in the 2016 Olympics: 8 minutes, 4.79 seconds.

—Adapted from “6 Ways Katie Ledecky Thinks Differently: The Psychology of Success,” inc.com, Aug. 11, 2016.