Kansas Association of Health Care Executives
June 30, 2017
From the Desk of the KAHCE President
Roger A. Masse, FACHE
hope everyone is having or planning a bit of time for family/friends/play this
summer. The national agenda and our respective state agendas going forward will
challenge us all no matter the direction it takes.
In light of these ever-changing challenges in healthcare, I was reviewing the drafts of the
articles to be included in this newsletter.
- Janet Stanek's
comments as our Regent to the College are most apropos. The commitments of the
ACHE and your state chapter, KACHE, to prioritizing objectives that are
intended to help all of us in our daily efforts to improve our system is the
core of what we do. The networking opportunities are every changing and now
includes not only the website but also LinkedIn and Twitter. While nothing
substitutes for face to face discussions, these tools are intended to foster
- Welcome to Ron Marshall
as the KHA Liaison to KAHCE. THANK YOU Melissa Hungerford for all
of your efforts over the years. Your contribution of time and commitment are
part of the story of KAHCE and its ongoing success.
- And what amazing
and thoughtful reflections from the students that attended the Congress this
past March. The commitments made after sharing their perspectives should make
those of us more “senior” members of ACHE feel secure to the long term
sustainability of our organization and to its drive to improve the patient
- To the new and
renewing members: thank you for looking to us as a valuable asset as you
progress in your careers. Help us to grow more members, more advancing Fellows,
and even higher rates of renewed memberships. Share your ideas and get active
in committees and eventually the Board.
- Tony Thompson:
thanks for printing this series on Advancement. For those of you moving toward
advancement and for those thinking about it, please know that many current
Fellows would be available with any help we can provide. Use the tools that are
there to help. Please persevere. It is worth the "trip."
- Read more on how
we can individually tap into the knowledge and ideas from our community
physicians. A strong communication base and joint efforts can only enhance the
services we provide our patients/families in this every changing environment.
- Remember to assist
a co-worker to become a better team player, as the brief list of strategies
remember that we have another education program scheduled for September 6, 2017
in Wichita. The topics will be announced shortly. Face to face credits will be
identified in the announcements.
Message from Your ACHE Regent - Spring 2017
I recently attended the 2017 ACHE Congress on Healthcare Leadership in Chicago. It was great to see that we had several members who earned their Fellow status. Congratulations! We had a great pre-conference leadership session with the ACHE Board and executive team. I am proud to report that our chapter is performing well, and we are thankful to have so many committed volunteers who donate their time and talent to our chapter. Thank you all.
I also thought that I would share ACHE’s 2017 strategic objectives, which include: leadership, market relevance, value creation and excellence. These objectives are in alignment with what our respective organizations are focused on. In relation to excellence, ACHE is focused on improving organizational performance, agility and value to our customers in a changing healthcare environment. I think we can all agree that healthcare is ever-changing. Having an organization like ACHE to help healthcare leaders navigate through turbulent times is important and remains a key reason to continue membership and cultivate new members to our organization. Networking remains a vital ingredient for being a successful healthcare leader. And don’t forget that the ACHE website has information and a number of resources that can be of benefit to you.
As always, please contact me if I can be of any assistance to you. As you may know, I am in my last term as Regent, so if anyone is considering running for that position, feel free to contact me with any questions that you may about the duties and commitment needed to fulfill the role. Take care.
Janet Stanek, FACHE
Regent for Kansas
Sr. Vice-President & Chief Operating Officer
Join Us in Wichita!
Melissa L. Hungerford
It is with mixed emotions that I write to let you know
that my role as KHA Liaison to KAHCE is coming to a close. I'll be retiring at
the end of June after almost 38 years at KHA. Your new liaison will be Ron
Marshall on the KHA team. Ron started out in the hospital lab and moved through
a number of positions to CEO and now KHA staff. We think this is a perfect
match to support KAHCE and its board going forward. KAHCE is in great hands
with your administrative team of Ron and Susan Cunningham and, of course, your
great Board of Directors.
KAHCE has grown both in members and impact to support
healthcare professionals in our state. Each one of you helped make that happen.
I look forward to a new chapter in my personal life, but will miss the
wonderful relationships that we have had through the years.
Thank you for the work you do every day to care for our
patients and communities, but most important for your support and
friendship. If you should want to
contact me in the future, just contact Susan and she will make the connection.
Melissa L. Hungerford, FACHE
Seven Sponsored Students Reflect on ACHE Congress
Heather Fuller, FACHE
If I had to summarize Congress in one word, I
would say inspiring. As I listened to
the opening remarks, I realized that everyone was there for the same reason. We
are members of the American College of Healthcare Executives and committed to
integrity, lifelong learning, leadership, and diversity & inclusion. There
was nothing more inspiring than being surrounded by 4,000 other dedicated,
driven healthcare leaders. From the opening session to the final reception, I
remained inspired. Inspired to learn, grow, and make a difference in the
healthcare field. Madison Davis
A common theme of the many sessions was the
need to differentiate oneself from others by expanding knowledge and
experience, wearing many hats and doing things that go beyond a job
description. Another way to look at the concept of setting oneself apart is the
notion of investing in oneself. Some speakers mentioned it is vital to
demonstrate learning agility, show passion and practice clear thinking. The
importance of taking care of oneself and maintaining work-life balance was
emphasized by several speakers. I particularly liked the idea that balance of
work and life might not always be possible, but the integration of the two can
My last session was concerned with
international opportunities. The speakers said that risk-taking fosters
creativity and resourcefulness. They also appreciated the exposure to worldwide
best practices and a chance to build lasting friendships. Malwena Zastawna
Growing up I was taught the importance of
diversity; diversity of thought, diversity of opinion, and diversity of
experience. The people within healthcare management encompass this diversity,
and by attending Congress I was able to grow, learn, and collaborate with them. The information presented at ACHE’s 2017
Congress on Healthcare Leadership provided me the opportunity to think
creatively, collaboratively and innovatively with individuals working towards a
similar cause. As a future healthcare executive, I hope to use the information
I learned at Congress to motivate my team and contribute to out-of-the-box
ideas to remain ahead in the ever changing world of healthcare. Maha Madi
than 4,000 diverse healthcare leaders from around the globe gathered to share
their perspectives, insights, and knowledge. Having that many people so
passionate about the same thing created a motivating and exciting environment!
Some of the topics my sessions covered were building and sustaining an
effective quality and patient safety program, core communicative competencies
to become a spirited leader, redefining population health, etc. Throughout my
week at Congress, I made many new connections with fellow students from across
the country, as well as executives that showed wonderful leadership and the
willingness to help guide new healthcare leaders. Elizabeth Murry
I was able to
attend a variety of sessions during the week. The topics ranged from the
transition from student to executive, integrating behavioral health and primary
care, sustainable innovation, rural population health, and leading an
experienced workforce. The session on integrating behavioral health and primary
care was inspiring. Hearing from leaders
who have successfully implemented innovative solutions that led to real health
improvements and outcomes for their patients has me excited to join the
workforce and start making changes and improvements myself.
networking with alumni from my own graduate program and then meeting fellow
students from other universities was a rewarding experience. Everyone I met had
a similar passion to my own, in that we all want to make a positive impact
improving the lives of our communities. John Hart
Three words describe my experience at the ACHE Congress 2017: progress, persistence, and positivity. Regarding ACHE’s core
value of lifelong learning, Congress provided an environment to network, learn,
and grow. One of the seminars I attended presented on updates for healthcare
policy. At the conclusion of the session, I had a sense of progress.
Several awards were presented to members of
the organization, which aligns with ACHE's core value of leadership. It was
encouraging and motivating to witness individuals in healthcare be recognized
for their work and contributions. Many of the student track seminars provided foundations
for students to become recognized leaders in the future. A common theme
throughout these sessions was persistence. The facilitators relayed to students
that healthcare is unlike any other industry in the world and that we must work
hard and stay motivated in order to leave our mark.
Several fellow attendees provided reading
lists, contacts and advice for my career aspirations. I felt a wave of
positivity leaving the Congress because of renewed motivation and inspiration
to continue to work towards my goals and my journey to become an integral part
of our healthcare system. Jackie McCullough
I loved seeing people who are advanced in the
healthcare field but willing to share their thoughts on different issues facing
the industry. I heard best practices concerning
many different initiatives such as MACRA, value-based care, and patient safety programs.
The networking opportunities at the conference were also wonderful. It was a great chance to get to know other
students and to meet executives in attendance.
Overall, Congress inspired me and got me
excited about the future of healthcare.
Despite the problems within the industry, a lot of incredible work and
advancements are being achieved. I
appreciated the overall positive feeling at the conference and the
encouragement to improve the industry together in order to provide better
patient care. I look forward to
attending Congress again in the future and to increasing my involvement in ACHE
once I become a full member. Lyndsey Harrold
Current Chapter Membership: 388
Current Fellows: 87
What are the benefits of connecting to the KAHCE
Connect to Network
There is no better time to
expand your network. When you get involved with KAHCE, you'll find a number of
opportunities to connect with healthcare leaders at every career stage.
Connect to Learn
- Strengthen your leadership skills as you share
experiences, challenges and successes with new professional contacts, mentors
- Develop relationships with executives who share
your commitment to your community
- Meet local healthcare associates at your chapter
meetings and events
- Increase your local professional contacts
Now more than ever you need to
make the most of every resource to become a more effective professional. KAHCE provides
a wide variety of educational programs and events–close to home–designed to fit
your professional development goals schedule and budget.
Connect to Advance
- Attend KAHCE's educational programs without
incurring hefty travel expenses
- Earn ACHE Face-to-Face Education credits that
count toward earning or recertifying your FACHE credential
- Make recommendations to KAHCE and get education
on the topics that meet your needs
Whether you're just beginning
your career, are in transition, or on the path to earning your FACHE credential, KAHCE is here to help! Take advantage of
the career management tools and local resources to help you advance to the next
Connect to Lead
- Participate in information sessions and study
groups for the FACHE credential
- Network with local executives for future
- Attend local education programs to earn ACHE
credits towards advancement
When you're ready to take on
new leadership roles, KAHCE is ready to support you. Take advantage of
volunteer opportunities, career management resources and educational
programs close to home to develop crucial leadership skills.
Serve on a KAHCE committee or task force
- Volunteer for leadership opportunities locally
- Be recognized as a leader in the community
Help welcome our newest members and membership renewals:
- Jo D. Clepper, RN,
- Susan E. Cullen,
- Nikki Davies, Junction
- Sarah Gideon, Topeka
- Kevin E. Johnson,
- Chad Yeager, RN,
- Lisa J. Bruni, Mesa
- Salah Najm, MD,
- Pamela C.
Parham-Vetter, MD, Parsons
- Glen R. Porter,
- Todd Turbes,
- Justin B. Wolinski,
- Denise Cyzman,
- Thomas D. Deringer,
- Jessica King, Garden
- Aruna Konreddy,
- Linda C. Reed,
- Eric Spannenberg,
- Craig W. Storck, DC,
- James Thompson, CPA,
- Rachelle White,
- Dani Zoorob, MD,
Advancing in ACHE - Part 2
Marion A. "Tony" Thompson, FACHE
This is the
second of a four part series sharing information from Your 2017 Resource
Guide, published by the American College of Health Care Executives. The
purpose of this series is to provide guidance and encouragement to those
chapter members who have not yet advanced their membership. In this article we
will detail the certification requirements and changes to the credentialing
14, 2016, the Board of Governors made an important decision to maintain and
enhance the value and credibility of attaining board certification in health
care management through the FACHE designation. The Board approved the
Credentialing Task Force recommendations to stream line the Fellow application
process and increase awareness of the credential to employers and the
healthcare field as a whole. The main difference to the process of becoming a
Fellow is a candidate must meet all the requirements before sitting for the Board of Governors Examination (BOG).
In addition, the requirements were clarified and streamlined so that the candidates
move through the advancement process with more certainty and confidence in
achieving the FACHE. It is a valuable credential that can influence existing
and emerging markets, and it is aligned with ACHE’s strategic direction. By
participating in the advancement program, healthcare executives can better
service patients, organizations and communities, advance their careers and help
secure the future of the profession.
The following steps are required to sit for the Board
of Governors Exam:
- Healthcare Management Position and
Experience. The candidate must be employed in a current
healthcare management position and have five years of healthcare management
in ACHE. The candidate must be a current member of ACHE and
have three (3) years of tenure as a Member, Faculty Associate, or International
Associate. (Student Associates are not
eligible for tenure).
- Post-Baccalaureate Degree. The
candidate must hold a Master's or other post-baccalaureate degree. (A copy of your diploma or final conferred
transcript is required.)
The candidate must submit two (2) references: One (1) in the form of a
structured interview with a current Fellow; One (1) written reference from a
senior-level executive (VP or higher) in your organization OR a second Fellow.
- Continuing Education.
The candidate must demonstrate 36 hours of healthcare-related continuing
education (CE) within the last three (3) years of submitting an application.
(12 hours must be ACHE Face-to-Face Education and the remaining 24 hours can be
ACHE Qualified Education or ACHE Face-to-Face Education).
- Volunteer Activities.
The candidate must provide examples of participation in two (2)
healthcare-related activities and two (2) community/civic activities during the
past three (3) year period.
The next article in the series will detail Examination
Preparation Resources. Learn more now at http://www.ache.org/FACHE
Tapping Community Physicians for Innovation Ideas
Community physicians who work outside major medical centers represent a wealth of expertise that could guide innovation efforts, if mobilized, according to Adam O. Kadlec, MD, a board-certified urologist at Western Michigan Urological Associates. Kadlec provided tips to help inspire community physicians to get more involved in a recent blog for NEJM Catalyst.
Learn the process. “Many physicians are simply unaware that innovation is a process and that entrepreneurship is a discipline ... Teaching community clinicians that there is a process—and that they can play a part—is the first step toward engagement,” wrote Kadlec.
Look for meaningful partnerships. Many major healthcare and academic medical centers have launched innovation hubs in recent years. Community clinicians should be intentional about finding opportunities for innovation, and that may mean creating partnerships where innovation is already underway.
Network with like-minded physicians. Physicians who don’t have access to major medical innovation hubs can check out virtual opportunities, like online matching programs, and conferences, such as Medicine X and TEDMED, to network with other passionate clinicians.
—Adapted from “Engaging Community Physicians in Innovation,” by Adam O. Kadlec, MD, NEJM Catalyst, April 26, 2017.
6 Tips for Working With a Poor Team Player
Working with someone who isn’t a team player is not just frustrating, it can also negatively affect an entire group’s performance, according to a recent Harvard Business Review article. Susan David, founder of the Harvard/McLean Institute of Coaching, and Allan Cohen, a professor of management at Babson College, provided the following strategies for working with someone who isn’t a team player.
1. Avoid making assumptions. It may seem natural to jump to conclusions about the reasons behind someone’s actions but, the truth is, you never really know why people do the things they do. Instead of assuming someone is a slacker or has a bad attitude, explore first.
2. Be open to talking. Rather than making accusations, ask friendly questions. Working with someone who isn’t a team player is an opportunity to practice your leadership skills and gain others’ perspectives.
3. Promote friendly group relations. Problems can arise when team members turn on a colleague who isn’t pulling their weight. To foster cohesion and discourage ostracization, consider taking your colleague out to coffee or lunch with a few teammates.
4. Focus on the team’s shared mission. When working with a poor team player, leaders should take the opportunity to “have a conversation with the entire team about what the group’s shared vision should be and the best methods for getting there,” according to David.
5. Define duties and deadlines. Sometimes, people who seem like poor team players are simply confused about what their role entails. Take time to review your expectations and your colleague’s responsibilities, which eliminates ambiguity.
6. Play to your colleague’s strengths. “People are highly motivated by not wanting to let their teammates down,” says Cohen. “Get them into the game, and they’ll go to great lengths to perform better for the team.”
—Adapted from “How to Work with Someone Who Isn’t a Team Player,” by Carolyn O'Hara, Harvard Business Review, April 21, 2017.