Kansas Association of Health Care Executives
From the Desk of the KAHCE President
I hope everyone is in the midst of planning vacations or
family get togethers as vaccination rates continue to rise and we slowly return
to pre-COVID norms. I’m writing this article in a much different state of mind
since my last summer article. No doubt our teams have endured a lot of changes
and challenges over the course of this pandemic, but our efforts in healthcare
have not been in vain.
A few months ago, ACHE held the first virtual Congress. The
topics and speakers were really engaging – I think my personal favorite was the
ZipLine presentation about the drone delivery of medical supplies in Africa. It
will be interesting to see how these technological advancements continue to
mold our industry.
If you haven’t attended any of the KAHCE virtual events, our
Education Committee will be putting on a couple more before our Fall Education Conference
that is taking place on September 8. We are following KHA’s lead on whether
this event will be in-person or virtual. We are planning for both, but hoping
Elections will be coming up in the fall, so please be on the
lookout for the email with the new slate of officers. If you are looking for
opportunities to get more involved in KAHCE, we also have several committees
that are looking for additional members. We would be happy to have you on our
Finally, I want to thank our Board of Directors for guiding
us through the past year and a half. It is because of their quick efforts that
we were able to adapt and still offer value to our members. Hope everyone is
doing well. See you soon!
Message from Your ACHE Regent - Spring 2021
Greetings Kansas Chapter Healthcare Leaders,
Happy Spring and Early Summer. It is a pleasure and honor
to write to you as your new Kansas Regent. I am extremely thankful for this
opportunity and look forward to serving all of you for the next three years.
As I transition into this role, I want to publicly
acknowledge the great leadership and mentorship we received from Patricia
Sanders-Hall over the last three years. Patricia is the epitome of a selfless
servant and poured her heart and soul into our chapter and helped us transition
as a chapter to respond to many of the challenges we are currently facing in
the healthcare profession. Thank you, Patricia! You are a “Rock Star,” and we
look forward to your continued support and engagement in the chapter and with
our young healthcare leaders.
Recently, I participated in the Regent’s Leadership
Conference and, during the event, was reminded of our Mission, Vision, and
Values, as well as our overarching goal. I believe the reminder is important as we
can all get busy, and often overlook the value we bring to and through a
professional society like ACHE.
advance our members and healthcare leadership excellence.
be the preeminent professional society for leaders dedicated to advancing
Values: Integrity, Lifelong Learning, Leadership, Diversity, and
Our Goal: Educate, Engage, and Inspire Leaders to Improve Health
The words seem simple yet powerful as they provide the
guiding light for us and our efforts. This past year has been a test for all in
the healthcare profession, and our leadership throughout has never been more
important. Even as I write this article, I know we have leaders in the middle
of the fight, dealing with periodic spikes in new cases, as well as very tired,
exhausted employees. Please keep them all in our thoughts and prayers.
It is very important for us to ensure we are representing
and meeting the needs of all our members. At the time of this writing, we have
just over 400 members in our chapter, representing urban centers, frontier
areas, and rural/semi-rural areas. This makes for a very wide range of topics
that affect our chapter and members. We are looking for new volunteers for our
various committees within the chapter. These volunteers will help us achieve a
balance in our governing body that represents all the different scenarios we
face in Kansas. Through strong committees that represent all members, we
ultimately strengthen our networking, diversity, and educational opportunities.
We are also looking for seasoned leaders that are willing to be mentors for our
student and early careerist members. If you are interested, please reach out to
me…I would love to speak with you and get you connected with an early careerist
or student. The value of ACHE isn't static and will change throughout our
careers as we transition through different phases. Engaging our early
careerists and students is a fundamental way to show the value of ACHE create a
passion for our profession and our professional society. With recent changes to
our scholarship program and the enhanced opportunities for students to
participate in ACHE, we can certainly start young healthcare leaders on a path
There are some exciting updates from ACHE this year:
The window for the 2020 Fellow
Recertification class has been extended to December 31, 2021.
Tenure to be eligible to compete for Fellow
status has changed from 3 years to 1 year. The remainder of the requirements
Board of Governors Exam Fee Waiver Campaign:
Between March 1 and June 30, 2021, Candidates who apply for initial advancement
to Fellow, submit their $250 application fee, and are authorized to sit for the
BOG Exam, are eligible to receive a waiver for one attempt at the Exam. (Based
on the current roster, we have almost 100 members that are eligible to compete
for Fellow status.)
Between Jan 1 – Sept 30, 2021, chapters may
offer up to nine hours of virtual face-to-face credit via panel
discussion templates. Capacity will remain at 75 participants.
ACHE is promoting a growing library of
virtual face-to-face education courses. The courses cover a wide range of
topics and count towards recertification requirements. (Learning Center on ACHE
Complimentary Webinars are being offered by
ACHE. The webinars are generally one hour in length, and the upcoming schedule
can be found on the ACHE webpage under Learning Center – e-Learning – Webinars.
In addition to visiting the ACHE website and seeing all
the offerings and events, I highly encourage all KAHCE members to visit and
bookmark the KAHCE webpage and stay abreast of local chapter news. This is a
great way to get updates on the various committees, education offerings, and
networking opportunities. Visit: https://www.kha-net.org/alliedorganizations/kahce/
Again, it is an honor and privilege to serve as your
Regent, and I look forward to meeting all of you and searching for ways to make
our chapter the best in the land. If I can be of service to you or your
organization, and you wish to contact me, I can be reached through email (firstname.lastname@example.org) or LinkedIn (rwesleyhoyt).
Thanks for all you do to represent our chapter,
profession, and communities. Keep up the great work.
Richard W.(Wes) Hoyt, LTC (Ret), FACHE
Chief Operating Officer
Hutchinson Regional Healthcare System
Regent for Kansas
Membership Report: Share the Value of ACHE and Its Rewards
Attracting new members to ACHE/KAHCE creates inherent
benefits for our members and increases the overall impact and competitive edge
of our organization. Our new members, highly talented and motivated healthcare
professionals, help us inspire forward thinking strategies and innovative
programs. They increase the depth and breadth of our community, thus helping us
to advance our profession.
There are potential new members all around you, with
benefits for everyone:
Colleagues: Gain skills and abilities to address
opportunities and challenges.
Organizations: Share a common framework to
develop goals and strategies.
Communities: Become better equipped to serve
You: Strengthen your leadership skills.
As an ACHE/KAHCE Member, Fellow or Faculty Associate, we’d
like to encourage you to participate in the Leader-to-Leader Rewards Program. Your
success will generate broad reaching benefits for everyone and …ACHE will
reward you for your effort! Share
with a Colleague (ache.org)
ACHE is also offering a 43 percent reduction in membership fees for every new member. Click Join Today and Save to get a friend started. Join
Help me recognize the newest members to ACHE and the
- Anjalee G. Carlson
- Aaron Cannon
Jamison, MSN, RN
W. Rogers, PharmD
Singh, III, MD
Please join me in congratulating the latest ACHE and KAHCE
Chapter members who have become Recertified Fellows:
- Ronald Baker, FACHE, Overland
A. Conrad, FACHE, Lenexa
- Heather Fuller, FACHE, Salina
W. Luce, FACHE, Paola
John J. Melton, FACHE, Fort Riley
- Curtis R. Hawkinson, FACHE, Marysville
Connect with Kansas Health Care Executives
Bob Bregant, FACHE
KAHCE offers the opportunity to serve as a Sponsor at one of our next educational
events scheduled for July 12 (virtual), August 4 (virtual) and September 8 (in
person, tentatively, the day prior to the Kansas Hospital Association Annual
Convention in Wichita, Kansas). KAHCE is the premier professional association
for Hospital and Healthcare executives in the state.
The theme of the virtual events are "Emergency
Preparedness" on July 12 and "Ethical Challenges" on August 4. The September
event is still in the planning stage but will be an all-day event.
Single Virtual Event Sponsorship - $500 (Choose either July 12 or August 4)
Multiple Virtual Event Sponsorship - $750 (Both July 12 and August 4)
Single In-Person Event Sponsorship - $1,000 (September 8 only)
Premier Keynote Event Sponsorship - $1,000 (Choose either July 12 or
The Premier Keynote Event Sponsorship is the only sponsorship that
offers your company the opportunity to provide a 30-minute presentation
immediately preceding a virtual educational event. The presentation must be on
a relevant topic approved by the KAHCE Education Committee.
Benefits for Event Sponsorships include:
- Recognition/company logo on all Event promotional
- Opportunity to make an introduction of your company
during the program
- Staff a company exhibit at the event (in-person
- One complimentary registration to the Educational
and Networking events, including a lunch table with attendees in September (in-person
- One use of the sponsored event attendee mailing list
Title Sponsorship - $2,500 (all events)
Benefits for Title Sponsorship include:
- All Event Sponsorship benefits
- Designation as a Title sponsor in all chapter materials throughout
- Name, logo, company description and hyperlink on chapter website
throughout the year
- Two complimentary registrations to the Educational
and Networking events, including a lunch table with attendees in September
- Opportunity to submit an article for publication in
the KAHCE Chapter Newsletter
- KAHCE offers exclusive sponsorship within each
If your company is interested in participating, or if you need additional information, please
contact Bob Bregant, KAHCE Sponsorship
Committee Chair, or Susan
Pattie, Kansas Hospital Association. Thank you for your consideration.
Robert "Bob" Bregant, Jr., FACHE
KAHCE Sponsorship Committee Chair
President, Steele Healthcare Solutions
10100 West 123rd Street
Overland Park, KS 66213
FACHE Requirements Have Eased
Patrick Altenhofen, FACHE
Over the last few months it has been so exciting to hear
about the interest from KAHCE members in advancing to Fellowship and receiving
their FACHE. For those interested and unsure of next steps, please keep in mind
that the requirements have changed.
- Be an ACHE member for at
least 1 year (this is the most recent change – it used to be 3 years!)
- Have earned a master's degree
(or other post-baccalaureate degree)
- Currently hold an executive
healthcare management position and have a minimum of five years of healthcare
- Two professional references
from current fellows (FACHE)
- Complete a minimum of 36
continuing education hours related to healthcare management and administration
within the three years prior to submitting an application (12 hours must be
ACHE Face-to-Face education)
- Complete four volunteer
activities within the three years prior to submitting an application. Two of
these activities must be community/civic and two of these must be
For those that have made the decision to work towards
achieving your FACHE, but struggle to keep track of your progress, use the ACHE
I know everyone is busy but there truly is no better way to
continue to challenge yourself as a healthcare executive and showcase your
expertise than to achieve and maintain your FACHE credentials.
I hope everyone’s summer has started off well!
Patrick Altenhofen, MHSA, FACHE
KAHCE Advancement Chair
Vice President of Operations
Saint Luke’s North Region
Sponsored Students Reflect on 2021 ACHE Congress
American College of Healthcare Executives Congress on
Healthcare Leadership was a valuable experience which will impact the
trajectory of my education and future career. Hearing from renowned health care
leaders, such as Dr. Anthony Fauci and Dr. Gawande, about their approaches to
managing evolving change throughout the COVID-19 pandemic was not only
insightful, but inspiring. Learning about what worked well and what didn’t work
well, will be helpful wisdom when creating leadership strategy in the future. The
innovative ideas, such as utilizing Zipline drones to deliver health care
supplies to patients’ homes, really opened my mind to the possibilities of the
future of health care. It’s an exciting time to be a part of health care
leadership, especially as we pave the way in a post pandemic world. I am
grateful to be a part of health care administration and the opportunity to
attend ACHE Congress. I look forward to attending in future years during my
career! – Nicole Romanelli
I got the
opportunity to sit in on the ACHE Virtual Congress this spring, and I was so
very happy I did. One of the presentations was called "If Disney Ran
Your Hospital.” I thought this presentation was impactful because of the
real-life comparison of Disney and our hospitals across the nation. One
of the takeaways that I took from it was the "HBH - Human. Business.
Human". He said to start with the human and make the connection,
then take care of your business, and exit with the human and the connection you
made with that human again. You don't want your business to be the last
thing that the human remembers from their visit - you want them to remember the
connection. I think a connection with our patients is very important
because a connection means you are understanding and listening to them.
It makes me think a little bit more about how I approach patients and people in
general. Another takeaway was the story about the company, Zipline.
The reason this stuck with me is because of the innovation that came with
it. Healthcare is constantly changing, and innovation is important with
that change. Even if you think your idea is small, still present it as it
might just change the life of someone or a company. -- Amber
Having the opportunity to participate in the ACHE Virtual
Congress was sensational. During the course of events, I was able to network
and make connections in the field of healthcare management which have been
invaluable. I’ve been working in the field of health for 7 years and am soon to
graduate with a master’s degree in Health Administration. Getting to know
industry expectations, particularly with the Career & Resume and Career
Development sessions has been illuminating and will certainly help me land the
position of my dreams. That being said, the Virtual Congress also offered
several perspectives from industry leaders and innovators that provide a
guiding light on the current position of healthcare and the challenges that lie
ahead. The Virtual Congress has opened doors for me, and I look forward to
attending future events. Being a member of ACHE, I can confidently say that the
road ahead may be laden with obstacles, but events like this will offer clarity
and allow for a sensible step forward. -- Mackenzi Truelove
The American College of Healthcare Executives 2021 Virtual
Congress was an amazing experience! One of the most impactful sessions I
attended was What Would Happen if Disney ran a Hospital. The session was
unique because it broke down what makes Disney different in the entertainment
industry and the cues we can take from their success and use while caring for
our patients. In addition, hearing from leaders in the field of medicine
including Atul Gawande and Dr. Anthony Fauci was an incredible opportunity. As
a student, the insight and direction they provided was excellent. Attending
ACHE Congress allowed me to explore different disciplines within healthcare
administration and was a great networking opportunity. – Derek Reese
Many of the sessions I attended
revolved around post-grad fellowships for Admin programs. It was great to learn
from people who have, and are currently going through, fellowship programs and
how they have been able to impact their careers with it. Given the highly
competitive nature of these programs, having insight on the benefits of the
fellowship and things to look out for, questions, to ask, and ways to approach
the application and interview process were especially insightful for me as I
begin my application process here in a few months. In addition to this, I
especially enjoyed the sessions revolving around employee engagement and health
equity. While there were sessions solely focused on finance and the business
aspect, this pandemic exposed many healthcare admins and executives for not
working to care for patients and employees, causing a further divide between
the staff and executives. On the opposite side, it also revealed those admins
who worked tirelessly to make sure that their staff and patients were well
taken care of and had all the resources they needed, even when the admin team
we're able to work from home while medical staff were on the front lines. Given
that this is a big focus for me in my future career, it was great to see that
current leaders are recognizing this importance and spreading the message to
other current and future leaders! -- Edward T. Ernst Jr., PTA, Cert. VRS
I want to start off by saying thank you to KAHCE for
financially paving the way for several members to attend ACHE Congress. This was my
first time attending, and it was a fantastic experience. I am blessed to be a
part of the KAHCE organization, and I look forward to the days ahead, where I
can positively impact others the way this organization has me. I
had many key takeaways from Congress, including understanding your service
lines (are they profitable, are they increasing or decreasing in market share,
do they fit within your mission), and knowing the reasons behind those answers;
anticipation of more employer-based insurance plans (employers become payer);
bridging communication through cross-training or developing cross-functional
teams; and many other great topics. Thank you again, to all of KAHCE, for
helping me attend and allowing me to be a part of this great chapter of ACHE. – Brady Hoffman
Leading Growth in Lean Times
There is no doubt the pandemic has challenged even the strongest hospitals and health systems, exhausting staff, destabilizing finances and putting growth plans firmly on the back burner.
Though McLaren St. Luke’s is not immune to these challenges, the 300-bed community hospital is also primed for growth. With strong quality outcomes, engaged employees and tremendous community support, St. Luke’s has served the growing Toledo, Ohio, suburb of Maumee for more than 100 years.
In August, the hospital was acquired by McLaren Health Care, an integrated health system with 15 hospitals and health plan operations across three states. The partnership provides additional resources to support the hospital’s long-held vision of expanding services to allow more people to receive care close to home. By seeking out partnerships with small, independent hospitals and large physician groups, McLaren St. Luke’s senior leadership is working to expand services to fill unmet community needs in a fiscally responsible manner.
A hospital’s success for achieving growth in uncertain times hinges on its ability to earn and maintain the trust and support of its employees and physicians. This is even more important during the pandemic, as caregivers make significant sacrifices to care for patients and one another.
Employees and physicians need to know that the administration is in their corner and that growth will not come at their expense. Clear and decisive leadership communication builds consensus quickly and shares not only the organization’s broader vision but also a road map for getting there. McLaren St. Luke’s values empowering leaders and using their knowledge to form a complete picture that allows leadership to make informed decisions and effectively communicate with their teams as they navigate uncharted waters.
Clinical Excellence as a Cornerstone
While it may not be a typical growth strategy, McLaren St. Luke’s is making the standardization of clinical practices a cornerstone of its expansion plans. Anchored by the belief that adherence to evidence-based protocols produces better outcomes, the hospital is pursuing several important designations to support staff in their efforts to deliver a higher level of care, safely and reliably.
In addition to becoming one of only 13 hospitals across the country to earn certification from DNV GL Healthcare as a Primary Plus Stroke Center, McLaren St. Luke’s will be pursuing national verification of its trauma program from the American College of Surgeons. These certifications ensure caregivers have received rigorous training in care protocols proven to yield the best patient outcomes. Our leadership team regards these designations as not just an opportunity to expand key service lines but, more importantly, an opportunity to strengthen core competencies to meet vital and often time-sensitive patient needs.
Responsibly Meeting Community Needs
As part of McLaren Health Care, McLaren St. Luke’s now has the ability to leverage the system’s collective size and scale to reduce expenses and improve efficiencies. This allows the hospital to achieve greater purchasing power, improve supply chain operations and add technology.
These advantages cannot be underestimated in today’s environment, but looking beyond the balance sheet to achieve growth amid limited resources is a wise strategy. For McLaren St. Luke’s, that means a focus on enhancing (not duplicating) services that already exist in the market. By seeking out partnerships with small, independent hospitals and large physician groups, McLaren St. Luke’s senior leadership is working to expand services to fill unmet community needs in a fiscally responsible manner.
For example, the hospital is leveraging clinical resources available through the McLaren Health Care network to explore adding of needed oncology services and rebuilding its cardiovascular program. Though no organization can be everything to everyone, concentrating expansion efforts in areas where McLaren St. Luke’s can add clinical value allows the hospital’s leadership team to make the most of limited resources.
As the pandemic tests the limits of many organizations, the crisis does not have to be a deterrent for growth. With a strong vision and a commitment to the fundamentals, McLaren St. Luke’s is seizing this moment to execute strategic growth opportunities and find new ways to fulfill its mission.
--Adapted from “Leading Growth in Lean Times,” Healthcare Executive, Jennifer Montgomery, RN, FACHE, president and CEO, McLaren St. Luke’s, Maumee, Ohio.
How Providers Can Continue to Support Mental Health Services Post-Pandemic
While the pandemic is subsiding, provider organizations can continue to focus on expanding behavioral health service access through telehealth. The behavioral health services space experienced heightened attention as people suffered from greater levels of stress, anxiety, and depression during the pandemic.
Urvashi Patel, PhD, chief analytics officer, Brighton Health Plan Solutions, a healthcare enablement company based in New York, said there was a shortage of behavioral health workers prior to the pandemic, and it has only underscored the importance of adequately supporting mental health services. She added the need for greater access to pediatric behavioral health services will be evident over the next year.When asked what hospital executives can do to address the issue, Patel said provider organizations can continue to focus on expanding behavioral health service access through telehealth. She added telemedicine apps that offer mental health services through text or chat features can provide convenient access for patients and lead to improved appointment compliance.
Hospitals and health systems should also explore models of integrated care that coordinate treatment with behavioral health specialists and primary care doctors. She also said another opportunity exists for health systems in states where advanced practice nurses can practice psychiatry on their own, noting tapping into this workforce can meet patient demand.
While there has been a significant drop-off from the record-high overall utilization of telehealth at the start of the pandemic, Patel said behavioral health utilization through virtual care has only seen a slight decline.
Patel added that behavioral health services might have a longer staying power when delivered through telehealth and could aid in removing the stigma for patients when seeking mental health treatment.
—Adapted from "How Providers Can Continue to Support Mental Health Services Post-Pandemic," HealthLeaders, by Jack O’Brien, April 27, 2021.