Maryland Association of Health Care Executives

August 2018

President's Message

Summer’s over and it’s BACK to SCHOOL!

We have a tremendous program coming up on OCTOBER 11 for the MAHCE ALL DAY Educational Session.  The Program Committee under the capable leadership of Megha Kachalia has developed the topic of “Innovation in Health Care” into 4 panels, which will total 6.0 face to face hours for the purpose of recertification. Best of all this conference is offered at the same, LOW, LOW price of $199 for ACHE members and Fellows and $50 for students.

MAHCE has actually had a fairly active August with a very special chapter meeting on August 2 at the National Institutes of Health in Bethesda. We learned about the difficulties of the transgender population in terms of receiving services for basic healthcare as well as very advanced gender affirming surgeries. We had almost 200 registrants for this FREE meeting which was sponsored by the Foundation for Advancement of Education in the Sciences – FAES -  (based at NIH) and the NIH. This culminated in almost 2 years of planning by Christina Farias, MAHCE Director of Operations and Executive Director of FAES to have a meeting at the NIH campus. Traffic, bad weather (very rainy) and security checkpoints notwithstanding, it was a GREAT evening for all and I hope it will be an annual or every other year event. 

The Board met on August 9 and has approved scholarships for ACHE Congress in March, 2019. See elsewhere in this newsletter for information. The Board also welcome Tangee’ Pruitt of Children’s National Medical Center as the new Development Director, succeeding Ray Dudley who has served tirelessly in this role for the last 10 years. 

Elsewhere in this newsletter is the Nominating Committee’s report on those interested in running for the Board for the 2019 -2020 two-year term. If any others have an interest in running for a Board position please contact Maryland ACHE Regent Alan Weisman, FACHE – or me.

See you on October 11 at Sheppard Pratt’s Conference Center in Towson!

Scott Burleson, MBA, FACHE
President, MAHCE 2017 - 2018


SPECIAL Regent Message August 2018

Dear Maryland Association of Healthcare Executives (MAHCE) Members:

Since 2004, ACHE has held dues steady, yet inflation has increased 36% during the same

At its June meeting, the ACHE Board approved a modest dues increase for
2019 to continue to expand to our services while personalizing your experience with us.
The dues increase will enable ACHE to continue to offer services based on member
needs and a changing healthcare environment. I hope you will agree with me that you
receive an incredible value for your dues including top-notch education and networking
opportunities, access to the premier FACHE® credential, publications, career resources,
and events through your local chapter. ACHE develops your leadership skills while
giving you critical knowledge and the tools to succeed.

The 2019 dues increase:

International Associates ($10 increase)

Members tiered by tenure ($10 increase for years 1-2), ($15 years 3-5), ($20 over 5 years)

Fellows ($20 increase).

The increase does not affect Students, Faculty, Life or Retired members.

For more information, see or please contact me directly.

Best regards
Alan S. Weisman, FACHE
Regent for Maryland



Congratulating One of Our Own

Pathak Named to Malcolm Baldrige National Quality Award Board of Examiners for 2018

Neel Pathak, currently serving as the Secretary for MAHCE was recently named to the Malcolm Baldrige National Quality Award Board of Examiners for 2018.

The Commerce Department’s National Institute of Standards and Technology (NIST) has named Neel Pathak, MHA, Project Administrator at the Johns Hopkins Hospital and Adjunct Faculty for the Executive Healthcare MBA Program at Creighton University, to the Board of Examiners for the 2018 Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.

Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks. The examiner board is composed of more than 300 leading experts competitively selected from industry, professional, trade, education, health care, and nonprofit (including government) organizations from across the United States.

Those selected meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building, and analytical skills. All members of the board must take part in a nationally ranked leadership development course based on the Baldrige Framework for Performance Excellence and the scoring/evaluation processes for the Baldrige Award. They must also complete an independent review of a Baldrige Award application or other comparable examiner task.

Pathak has eight years of progressive management experience in diverse settings including major health systems, healthcare associations, accrediting organizations, and academic institutions. He is a skilled clinician and an experienced administrator with experiences in operations management, quality improvement, and patient experience initiatives for nationally and internationally renowned healthcare organizations like the Johns Hopkins Hospital and the American Hospital Association (AHA).

Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care, and nonprofit. The Award promotes innovation and excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since the first group was recognized in 1988, 119 awards have been presented to 110 organizations (including eight repeat recipients). The 2017 winners are Bristol Tennessee Essential Services, Bristol, TN (small business); Stellar Solutions, Palo Alto, CA (small business); City of Fort Collins, Fort Collins, CO (nonprofit); Adventist Health Castle, Kailua, HI (health care); and Southcentral Foundation, Anchorage, AK (health care; Southcentral Foundation is the first, two-time, health care recipient of the Baldrige Award).

NIST manages the Baldrige Award in close conjunction with the private sector.

The Baldrige Performance Excellence Program also offers the 2017–2018 Baldrige Excellence Framework: A Systems Approach to Improving Your Organization’s Performance, which includes the world-emulated Criteria for Performance Excellence; Baldrige Excellence Builder; Baldrige Cybersecurity Excellence Builder; nationally ranked leadership training; and the Baldrige Collaborative Assessment and other assessment tools. For information on the Baldrige Performance Excellence Program and the Baldrige Award application process, call (301) 975-2036, send an email to, or visit


A Word From Our Faculty Liaison

Dear Friends:

This is a time of great uncertainty in the health care field. During times such as this, I find it helpful to take stock of who we are and what we have accomplished together.

Reminding ourselves of who we are and what we have accomplished is a source of strength and resilience. It reinforces our values, those principles that help us define what is most important. During times of uncertainty, in my experience, it is important to hold a steady course, relying on our principles to maintain direction and evaluate the countless, often conflicting, pieces of information encountered daily.  

I read recently where the millennial generation, those aged 22-early 30s, is the most digitally fluent, and socially connected generation. According to The Advisory Board, in terms of healthcare, this generation is the most “likely to read reviews, compare prices to find providers offering the most convenience for the lowest price.” They are cost conscious, option seekers (i.e. least loyal), most likely to search for a provider online versus a referral, least concerned about travel when quality is concerned, and ready for virtual care. With regards to education, this generation “prefers intrapersonal and independent learning over group work, and they like their learning to be practical and hands-on and want their professors to help them engage with and apply the content rather than simply share what they could otherwise find on their own online.” (Seemiller 2016)

I recall an article in JAMA from former CMS Administrator Don Berwick that this generation of physicians is “the most challenged by moral choices in perhaps a century.” He goes on to point out that health care is an exercise in interdependency, not personal heroism. Physicians simply cannot do the right job alone… and there is a greater need for teamwork, generosity, and deference. That greater need demands that the question, “What am I part of?” should supersede prerogative. It counsels a continual inquiry: Who depends on me? And how am I doing in their eyes?

As healthcare educators, our role is to continually adapt curricula and teaching methods to meet the needs of our students and reflect the needs of the healthcare industry we support. As we consider the future, health care program faculty and administration have an obligation to help define the future, not merely react to it.

So as we in healthcare education seek to blend the realities of practice with evidence derived from academic research, we should be asking ourselves the same questions posited by Dr. Berwick…Who depends on us? And how are we doing in their eyes?

- Mark 


Call for Applications to ACHE Annual Congress 2019

MAHCE offering stipends to attend ACHE Congress in 2019

We have an exciting opportunity to offer our members that we believe will further promote access to educational and developmental healthcare leadership events. 

On an annual basis, following our August board meeting, MAHCE will solicit applications for consideration to receive a stipend allowing selected members to offset the majority costs associated with attending the annual ACHE Congress, held in Chicago. 

What are the criteria? 
1. All recipients must not have attended congress in the last three years to be eligible
2. Each award recipient is required to write a post conference summary of their learned experiences and highlights of congress

How much is the stipend?
Three Student Tracks: $750 stipend each
* Student must be a member of MAHCE

Two Express Tracks: $1,750 stipend each
* Eligible for nonstudent MAHCE members
* Must have obtained the FACHE designation and or passed BOG Exam prior to application

How do I apply?
Each applicant must submit the following to by October 15
o Name of Track you are applying
o Current CV
o One page summary expressing how attendance at congress will advance your professional career and your contributions to MAHCE

When will I be notified?
* Those awarded will be notified via email following approval at the November board meeting
* Stipends will be disbursed following successful registration of congress and proof of attendance
To learn more about ACHE congress on Healthcare Leadership please visit

Upcoming Events

  • October 11 (all-day): Innovations in Health Care  at the Sheppard Pratt Conference Center
  • November 15: Career/Networking event at the Designated Hitter's Lounge (4th fl) Oriole Park at Camden Yards.

MAHCE Board of Directors

Nominating Committee Report August 2018

All members of MAHCE are eligible to run for the open Board positions below except President and President Elect which require one to have been on the Board. If you are interested in running for the Board please contact Alan Weisman, Regent at or Scott Burleson at .   

Application forms must be completed by September 27th, 2018.

The Nominating Committee recommends the following individuals for the specified Board positions for a 2-year term beginning on January 1, 2019.

Guy Richardson            President        
Megha Kachalia            President Elect                   
Christina Farias            Operations Director           
Shawanna Jackson       Program Director               
Margeaux Anderson      At Large                            

We are also seeking applications for a STUDENT member who must be a full- or part-time student

Respectfully submitted,

Scott Burleson, President
Alan Weisman, Regent
Randy Komenski, Past Regent

Volunteers Wanted

At MAHCE, we are always looking for volunteers to enhance our committees such as Operations, Membership, Development, Community Outreach, Programming and Communications.

One of my roles as a Board Member and Immediate Past President is to recruit volunteers for MAHCE. Volunteers are an extremely essential element in the success of the organization; also as volunteers become more active in MAHCE and enjoy the camaraderie with other members, they are often afforded the opportunity for advancement into an officer role somewhere in the future.

If you are interested in volunteer opportunities, please contact me at or 619.370.8793. I look forward to getting you involved!


Access Complimentary Resources for the Board of Governors Exam

For Members starting on the journey to attain board certification and the FACHE® credential, ACHE offers complimentary resources to help them succeed so they can be formally recognized for their competency, professionalism, ethical decision making and commitment to lifelong learning. These resources, which include the Exam Online Community, the Board of Governors Examination in Healthcare Management Reference Manual and quarterly Advancement Information webinars, are designed to be supplements to other available Board of Governors Exam study resources, such as the Board of Governors Review Course and Online Tutorial.

  • The Exam Online Community is an interactive platform to learn and glean study tips from other Members taking the Exam. Participants can discuss Exam topics with experts and have the option to participate in study groups. Interested Members may join the Exam Online Community at
  • The Reference Manual, found at, includes a practice 230-question exam and answer key, a list of recommended readings, test-taker comments and study tips.
  • Fellow Advancement Information webinars provide a general overview of the Fellow advancement process, including information about the Board of Governors Exam, and allow participants to ask questions about the advancement process. Register online at

Apply for a Tuition Waiver

To reduce the ACHE educational programming barriers for ACHE members experiencing economic hardship, ACHE has established the Tuition Waiver Assistance Program.

ACHE makes a limited number of tuition waivers available to Members and Fellows whose organizations lack the resources to fund their tuition for education programs. Members and Fellows in career transition also are encouraged to apply. Tuition waivers are based on financial need and are available for the following ACHE education programs:

  • Congress on Healthcare Leadership
  • Cluster Seminars
  • Self-Study Programs
  • Online Education Programs
  • ACHE Board of Governors Exam Review Course

All requests are due no less than eight weeks before the program date, with the exception of ACHE self-study courses—see quarterly application deadlines on the FAQ page of the tuition waiver application. Incomplete applications and applications received after the deadline will not be considered. Recipients will be notified of the waiver review panel's decision not less than six weeks before the program date. For ACHE self-study courses, applicants will be notified three weeks after the quarterly application deadline.

For more information, visit

Social Media Update

You can now connect with MAHCE on LinkedIn and Twitter to get chapter and national updates, learn about educational programs and seminars, and find opportunities to get involved with MAHCE. You also get the opportunity to network, share knowledge, ask questions and learn about industry news/trends. When you get the invitation make sure you accept it!


Please join us in our journey to further connect through social media.

  Follow MAHCE on Twitter: @MarylandACHE.

  Join MAHCE’s LinkedIn Group.

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