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April 26, 2017
In This Issue
Message from the NCHE President
Upcoming NCHE Events
NCHE Member Spotlight
GWU Achievements
Innovation Spotlight: Promoting New Technologies That Improve Clinical Care
8 Ways to Avoid Cyber Insurance Pitfalls
Five Steps to Implementing a Successful CX Program
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Chapter Officers

President
Leonard H. Friedman, PhD, FACHE

Vice President
April M. Harris

Secretary
William Echols

Treasurer
Edward M. Daniel

Immediate Past-President
Michelle Comeaux, FACHE

Message from the NCHE President
Leonard H. Friedman, NCHE President
I just returned from the 2017 ACHE Congress on Healthcare Leadership and thought that while the memories of this year’s Congress were fresh, I would take a few moments to share my observations and reflections with all of you... Read more
NCHE Member Spotlight
Tanya Medrano, NCHE Co-Director for Marketing and Communications

I am William Todd Echols, but all my friends call me Todd.... 

  Read more

GWU Achievements
Keyla Cooper, NCHE Marketing and Communications Committee Member
Congratulations to the Milken Institute School of Public Health at the George Washington University, Department of Health Policy and Management, MHA Program and Leonard H. Friedman, PhD, MPH, FACHE in obtaining the award of the CAHME/Baylor Scott and White for Excellence in Quality Improvement Education... Read more
Innovation Spotlight: Promoting New Technologies That Improve Clinical Care
Masoud Rabie, Senior Vice President, Reingold, Inc.
When it comes to technology, the federal government isn’t always known as an innovator... Read more
8 Ways to Avoid Cyber Insurance Pitfalls
Will Durkee, CISSP Director of Security Solutions, TSC Advantage
Like all sectors, healthcare is being forced to address growing cyber threats and regulatory demands... Read more
Five Steps to Implementing a Successful CX Program
Tish Falco, Vice President, Customer Experience, General Dynamics Health Solutions
Everyone is talking about it. Customer Experience... Read more