Quarterly Newsletter Communications Winter 2017
In This Issue
Chapter Updates
President’s Message: Signing Off
Articles of Interest
7 Ways Accomplished People Begin Their Morning Routine
How to Sustain Healthcare Improvement Efforts: 4 Keys to Success
Save the Date for the 2017 Congress on Healthcare Leadership
Call for Innovations
Forum on Advances in Healthcare Management Research at 2018 Congress on Healthcare Leadership
IFD, ACHE Alliance to Expand Healthcare Internships for Diverse Individuals
List Your Postgraduate Fellowship With ACHE
CareerEDGE
ACHE's Job Center
ACHE’s On-Location Programs Offer Customized Education On-Site
ACHE Offers Tuition Waiver Assistance for Education Programs
Encourage Your Members to Apply for Fellow Status
Access Complimentary Resources for the Board of Governors Exam
ACHE Announces Nominating Committee 2017 Slate
ACHE Call for Nominations for the 2018 Slate
ACHE's Leader-to-Leader Program
ACHE's 2017 Premier Corporate Partners
Newsletter Delivery Disclaimer
Newsletter Tools
Search Past Issues
Print-Friendly Article
Print-Friendly Issue
Forward to a Friend
Poll
Did you know that you have until 1 April to pay your annual dues before your membership is suspended?
Yes, and I paid my dues early or on time to maintain the benefits of membership!
No, I had no idea that my membership could be suspended. I'll get my dues current right away!
Articles of Interest
How to Sustain Healthcare Improvement Efforts: 4 Keys to Success
—Adapted from “4 Steps to Sustaining Improvement in Health Care” by Kedar S. Mate, MD, and Jeffery Rakover, Harvard Business Review, Nov. 9, 2016.

There are few things more frustrating than pouring time and effort into a process improvement just to see those new workflows forgotten and an organization regress to its bad habits. Highlighted below are four tips to help overcome that obstacle.

1. Test new work processes in a pilot unit. Rolling out a new work model tends to be easier when the model has already been tested on a small scale. Having a pilot unit allows management to standardize good habits and ensure the new model is aligned with the organizational goals.

2. Implement improvements on the front line. Engaging frontline clinical staffers who deal with the day-to-day operations of an organization is critical to the success and sustainability of a process improvement. Without the frontline staff, systems frequently revert to their old ways.

3. Celebrate small successes to build morale. Change is difficult and asking for too much too quickly can be demoralizing for any staff. During the early stages of major process change, be prepared to recognize small, short-term achievements that could boost buy-in and momentum.

4. Address staff grievances with improvement efforts. Positive performance reviews and promotions are not the only ways to motivate employees; frontline managers are also more likely to stick with an improvement effort if it eliminates a daily hassle in their own work processes.


Previous Article
Next Article