North Florida Chapter
President’s Message: Signing Off
Lidia P. Webb, RN, FACHE
A message from Chapter President, Lidia Webb, RN, FACHE
As my term
as President of the ACHE-North Florida Chapter draws down, I reflect back on
what our chapter accomplished this past year. We presented numerous educational events totaling 12 Face-to-Face
credits, the maximum allowed by ACHE, and 1 hour of Qualified credit meeting
our goal of providing an economical, close-to-home option for members to earn
credits needed for advancement or recertification. Social events held in the Jacksonville and
Pensacola area afforded members the opportunity to network in a relaxed
heralded the chapter’s first official Call for Nominations and elections of
Board members. As a result, we garnered
the addition of several highly qualified and experienced healthcare leaders to
serve on the Board. This will now be an
annual event so if you are interested in serving your chapter, watch for the
Call for Nominations coming in the next few months.
The Board met
for its Strategic Planning Off-Site in October to produce an entirely new
multi-year plan. Goals and objective
include improved communication to members, advancement assistance, expanded
programming, and proactive management of resources. Keeping in step with the new strategic plan,
the four Local Program Councils in Jacksonville, Gainesville, Tallahassee and the
Panhandle have coordinating event planning and have already projected a total
of 24 Face-to-Face credits to be offered in 2017!
comes to a close, I thank you all for affording me the privilege of serving as
your President and now it is my pleasure to introduce President Elect Anthony
A. Koffman, FACHE, who will step into my place effective January 1, 2017. Anthony is the Administrator for the
University of Florida Division of Rheumatology and Clinical Immunology. He has been a dedicated member of the
ACHE-North Florida Board since 2010 serving as the Gainesville Local Program
Council Director. He has been
instrumental in cultivating professional relationships among healthcare leaders
in our region. Anthony has been especially
supporting of meeting the needs of our members, to include mentoring early
careerists and student members. Please
welcome Anthony to his new role!
Articles of Interest
7 Ways Accomplished People Begin Their Morning Routine
Adapted from “7 Things Wildly Successful People Do Before 7:30 A.M.,” by Travis Bradberry, Forbes.com, Oct. 18, 2016.
Travis Bradberry, author of the best-selling book Emotional Intelligence 2.0, recently
published an article on Forbes.com outlining seven early-morning habits people
who want to be successful should adopt, summarized below.
lemon water. The nutrients in lemon water improve physical and mental
Research has shown exercising can boost a person’s energy as well as their
outlook. Positive, energized people tend to get more done.
from technology. Avoid jumping onto your phone before you even get out of
bed. Texts, emails and social media alerts can clutter the mind.
4. Eat a
healthy breakfast. There’s a reason breakfast is called the “most important
meal of the day.” Eating a healthy breakfast can enhance short-term memory and
5. Be mindful.
Many successful leaders begin each day by meditating. The quiet time allows the
mind to focus, combat stress and be more creative.
6. Set goals.
Setting specific, feasible goals helps leaders remain calm and productive in
the face of a hectic workday.
7. Say no.
It’s important for leaders to honor their commitments, even if the commitment
is to a quiet, work-free morning routine. People who can say “no” to taking on
a new commitment that would encroach upon a previous engagement are less likely
to overextend themselves.
How to Sustain Healthcare Improvement Efforts: 4 Keys to Success
—Adapted from “4 Steps to Sustaining Improvement in Health Care” by Kedar S. Mate, MD, and Jeffery Rakover, Harvard Business Review, Nov. 9, 2016.
There are few things more frustrating than pouring
time and effort into a process improvement just to see those new workflows
forgotten and an organization regress to its bad habits. Highlighted below are
four tips to help overcome that obstacle.
1. Test new
work processes in a pilot unit. Rolling out a new work model tends to be
easier when the model has already been tested on a small scale. Having a pilot
unit allows management to standardize good habits and ensure the new model is aligned
with the organizational goals.
improvements on the front line. Engaging frontline clinical staffers who
deal with the day-to-day operations of an organization is critical to the
success and sustainability of a process improvement. Without the frontline
staff, systems frequently revert to their old ways.
small successes to build morale. Change is difficult and asking for too
much too quickly can be demoralizing for any staff. During the early stages of
major process change, be prepared to recognize small, short-term achievements
that could boost buy-in and momentum.
staff grievances with improvement efforts. Positive performance reviews and
promotions are not the only ways to motivate employees; frontline managers are
also more likely to stick with an improvement effort if it eliminates a daily
hassle in their own work processes.
Save the Date for the 2017 Congress on Healthcare Leadership
The American College of Healthcare
Executives’ Congress on Healthcare Leadership brings you
the best in professional development, opportunities to network with and learn
from peers, and the latest information to enhance your career and address your
organization's challenges in innovative ways. The 2017
Congress on Healthcare Leadership, “Discovering
Possibilities & Opportunities,” will
be held March 27–30 at the Hilton Chicago/Palmer House Hilton.
Join us in 2017 and be part of this dynamic,
energizing event that draws the top healthcare leaders from across the nation
and around the world.
This premier healthcare leadership event
- Access to more than 150 cutting-edge professional development
- Networking opportunities with more than 4,200 professionals from
around the globe
- Innovative solutions from the nation's top thought leaders
- The latest tools and techniques designed to enhance your career
The opening date for Congress 2017
registration and to reserve hotel accommodations was Nov. 16.
Call for Innovations
would like to invite authors to submit narratives of their posters for
consideration for the 33rd Annual Management Innovations Poster Session to be
held at ACHE’s 2017 Congress on Healthcare Leadership. We are interested in
innovations on issues affecting your organization that might be helpful to
others, including improving quality or efficiency, enhancing patient or
physician satisfaction, implementing electronic medical records, using new
technology and similar topics. All accepted applicants will be expected to be
available to discuss their posters Monday, March 27, between 7 a.m. and 8 a.m.
and posters will remain on display March 27–29 at Congress.
Please go to ache.org/CongressPosterSession for the full selection criteria and submission
instructions. Submissions will be accepted through Jan. 17.
Forum on Advances in Healthcare Management Research at 2018 Congress on Healthcare Leadership
would like to invite authors to submit proposals to present their research at
the 10th annual Forum on Advances in Healthcare Management Research. This
session will take place during ACHE’s 2018 Congress on Healthcare Leadership,
which will be held March 26–29, 2018. The senior author of each selected
proposal will receive a complimentary registration to Congress.
visit ache.org/Congress/ForumRFP.cfm for the
selection criteria and submission instructions. Submit your up-to-400-word
abstract by July 10.
IFD, ACHE Alliance to Expand Healthcare Internships for Diverse Individuals
American Hospital Association’s Institute for Diversity in Health Management
and ACHE have entered into a strategic collaboration to co-promote the Summer
Enrichment Program, which is designed to grow and strengthen the pipeline of
healthcare leaders from underrepresented groups. The SEP places diverse
graduate students pursuing advanced degrees in healthcare administration or a
related field in 10-week, paid internships at healthcare organizations. As of
Oct. 31, 2016, hospitals, health systems and other healthcare organizations
interested in hosting an SEP intern in 2017 can register at diversityconnection.org/SEP. IFD staff will
work with organizations to match SEP students with host sites beginning in
February. Internships generally will take place from June through August. The
SEP will be administered by IFD and co-promoted by ACHE, primarily through ACHE
chapters across the country.
more information about the SEP or on becoming a host site, visit diversityconnection.org/SEP or contact
Jasmin Clark, membership and educational specialist, IFD, at firstname.lastname@example.org or (312)
422-2658; Terra L. Levin FACHE, CAE, regional director, Division of Regional
Services, ACHE, at email@example.com or (312)
424-9329; or Cie Armstead, director, Diversity and Inclusion, ACHE, at firstname.lastname@example.org or (312) 424-9306.
List Your Postgraduate Fellowship With ACHE
would like to know if your organization is offering a postgraduate fellowship
for the upcoming year. If so, we encourage you to add it to our complementary
Directory of Postgraduate Administrative Fellowships at ache.org/Postgrad.
a healthcare leader, you know how crucial it is to attract and develop highly
qualified professionals in your organization. Gain exposure and start
attracting top-notch applicants by posting your organization’s program on
ACHE’s Directory. You may add a new listing or update a previous one at
any time by completing the Online Listing Form.
Questions? Please contact Liz Catalano, membership
coordinator at (312) 424-9374 or email email@example.com
ACHE’s CareerEDGEhas something for everyone
In the rapidly changing healthcare field, a career plan is more important than ever. To help you navigate this evolving marketplace, ACHE is pleased to bring you a unique, interactive and comprehensive tool for planning and managing your career—CareerEDGE™, available as a complimentary benefit to ACHE members.
A personalized online Career Dashboard featuring career management tools, job board links, news items and other career resources
Access to several free assessments including a 360° Working Style tool, a modified versions of Meyer’s Briggs Type Indicator and ACHE’s Healthcare Leadership Competencies Assessment Tool
An innovative career planning framework to guide your thinking about career success today and in the future and help you build a solid career plan document
A process to help you make the connection between clarifying goals, identifying the competencies required for success, identifying valuable resources and assessing the level of progress toward developing critical skill sets.
CareerEDGE is an easy-to-navigate, one-stop source for the full array of resources needed for a strategic approach to career management at any career level. Log in today to give yourself an edge in the healthcare job market! Visit ache.org/CareerEdge.
ACHE's Job Center
The American College of Healthcare Executives’ Job Center is a complimentary online resource designed to bring together the right candidate and the right job. It is a member only resource for job seekers, but is open to both member and non-member employers interested in listing positions. The Job Center features more than 2,300 position listings with nearly 4,000 active job seekers and was enhanced in early 2013 to include many new features.
Job seekers now benefit from improved search functionality, new job notification options, enhanced job detail pages, and a mobile-friendly version. Employers can utilize new job activity information reports, options to upload a company logo to appear on job listings, and resume alerts to notify you when new candidates meet your criteria.
We hope you make use of this popular ACHE resource. We are especially interested in increasing the number of early careerist opportunities, as launching a career in today’s competitive healthcare management marketplace presents challenges for many of our early career members.
To take a look at the ACHE Job and Resume Bank click ACHE-JobBank.
If you have further questions, contact Belinda Contreras at firstname.lastname@example.org or (312) 424-9446.
ACHE’s On-Location Programs Offer Customized Education On-Site
Programs are customized ACHE seminars that can be brought directly to your
organization. ACHE will help coordinate faculty and produce materials; your
team will conveniently earn ACHE Face-to-Face Education credits.
cover a range of topics, including:
Community health and involvement
Facility design and construction
General management and administration
Health systems and delivery
Human resources and workforce issues
Marketing and strategic planning
Medical staff relationships
Quality and patient safety
Depending on the length
of the program, seminars are assigned 3, 6, or 12 ACHE Face-to-Face Education
credits toward advancement or recertification in ACHE.
ACHE will work with organizations
to build a program that suits their needs. For more information, contact Catie
L. Russo, program specialist, Division of Professional Development, at
email@example.com or (312) 424-9362.
ACHE Offers Tuition Waiver Assistance for Education Programs
To increase the availability of ACHE educational programming for Members experiencing economic hardship, ACHE has established the Tuition Waiver Assistance Program.
ACHE makes available a limited number of tuition waivers to Members and Fellows whose organizations lack the resources to fund their tuition for education programs. Those in career transition also are encouraged to apply. Tuition waivers are based on financial need and are available for the following ACHE education programs:
- Congress on Healthcare Leadership
- Cluster Seminars
- Self-Study Programs
- Online Education Programs
- Online Tutorial (Board of Governors Exam preparation)
- ACHE Board of Governors Exam Review Course
All requests are due at least eight weeks before the program date, except for ACHE self-study courses; see quarterly application deadlines on the FAQ page of the tuition waiver application for complete information. Incomplete applications and those received after the deadline will not be considered. Recipients will be notified of the waiver review panel's decision at least six weeks before the program date. For ACHE self-study courses, applicants will be notified three weeks after the quarterly application deadline.
If you have questions about the program, please contact Teri Somrak, associate director, Division of Professional Development, at (312) 424-9354 or firstname.lastname@example.org. For more information, visit ache.org/Tuitionwaiver.
Encourage Your Members to Apply for Fellow Status
importance of earning the distinction of board certification as a Fellow of the
American College of Healthcare Executives cannot be overstated. Encouraging
your chapter members to take the next step in advancing their careers by achieving
Fellow status benefits their professional goals and the healthcare management
profession as it demonstrates a healthcare leader’s competence, leadership
skills and commitment to excellence in the field.
applicants who successfully meet all requirements by Dec. 31, including passing
the Board of Governors Examination, will be eligible to participate in the 2017
Convocation Ceremony at the 2017 Congress on Healthcare Leadership.
Access Complimentary Resources for the Board of Governors Exam
Members starting on the journey to attain board certification and the FACHE®
credential, ACHE offers complimentary resources to help them succeed so they
can be formally recognized for their competency, professionalism, ethical
decision making and commitment to lifelong learning. These resources, which
include the Board of Governors
Examination in Healthcare Management Reference
Manual and quarterly Advancement
Information webinars, are
designed to be supplements to other available Board of Governors Exam study
resources, such as the Board of Governors Review
Course and Online Tutorial.
- The Reference Manual, found at ache.org/FACHE, includes a practice
230-question exam and answer key, a list of recommended readings,
test-taker comments and study tips.
- Fellow Advancement
Information webinars provide a general overview of the Fellow advancement process,
including information about the Board of Governors Exam, and allow
participants to ask questions about the advancement process. An upcoming session
is scheduled for Dec. 8. Register online at ache.org/FACHE.
ACHE Announces Nominating Committee 2017 Slate
The ACHE Nominating Committee has agreed
on a slate to be presented to the Council of Regents on March 25, at the
Council of Regents meeting in Chicago. All nominees have been notified and have
agreed to serve if elected. All terms begin at the close of the Council meeting
on March 25. The 2017 slate is as follows:
Committee Member, District 2 (two-year term ending in 2019)
Dolores G. Clement, DrPH, FACHE
Sentara Professor and Director, Dual
Degree Programs, Department of Health Administration
VA Commonwealth University
Committee Member, District 3 (two-year term ending in 2019)
Stephen J. Pribyl, FACHE
District One Hospital/Allina Health
Committee Member, District 6 (two-year term ending in 2019)
Adam C. Walmus, FACHE
(three-year term ending in 2020)
Anthony A. Armada, FACHE
Executive Vice President and Chief
Executive, Western Washington
Providence Health and Services
(three-year term ending in 2020)
Nancy M. DiLiegro, PhD, FACHE
Vice President, Clinical
Operations/Physician Services and Chief Clinical Officer
Trinitas Regional Medical Center
(three-year term ending in 2020)
Sara M. Johnson, FACHE
Director, Executive Education
Indiana University School of Public
and Environmental Affairs
Governor (three-year term ending in 2020)
Edmund L. Lafer, MD, FACHE
Health Partners Plans
David A. Olson, FACHE
Chief Strategy Officer
Additional nominations for members
of the Nominating Committee may be made from the floor at the annual Council of
Regents meeting. Additional nominations for the offices of Chairman-Elect and
Governor may be made in the following manner: Any Fellow may be nominated by
written petition of at least 15 members of the Council of Regents. Petitions
must be received in the ACHE headquarters office (American College of
Healthcare Executives, 1 N. Franklin St., Ste. 1700, Chicago, IL 60606-3529) at
least 60 days prior to the annual meeting of the Council of Regents. Regents
shall be notified in writing of nominations at least 30 days prior to the
annual meeting of the Council of Regents.
Thanks to the members of the
Nominating Committee for their contributions in this important assignment:
Christine M. Candio, RN, FACHE
Richard D. Cordova, FACHE
Brian C. Doheny, FACHE
Ed Hamilton, FACHE
John M. Haupert, FACHE
Kim A. King, FACHE
Stephen M. Merz, FACHE
RADM Anne M. Swap, FACHE
ACHE Call for Nominations for the 2018 Slate
2017–2018 Nominating Committee is calling for applications for service
beginning in 2018. All members are encouraged to participate in the nominating
process. ACHE Fellows are eligible for any of the Governor and Chairman-Elect
vacancies and are eligible for the Nominating Committee vacancies within their
district. Open positions on the slate include:
- Nominating Committee Member, District 1 (two-year term ending in 2020)
- Nominating Committee Member, District 4 (two-year term ending in 2020)
- Nominating Committee Member, District 5 (two-year term ending in 2020)
- Four Governors (three-year terms ending in 2021)
refer to the following district designations for the open positions:
Canada, Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey,
New York, Pennsylvania, Rhode Island, Vermont
Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, New Mexico,
Oklahoma, Tennessee, Texas
Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon,
Utah, Washington, Wyoming
for Chairman-Elect and Governor should submit an application to serve that
includes a copy of their resume and up to 10 letters of support. For details,
please review the Candidate Guidelines, including guidance from the Board of
Governors to the Nominating Committee regarding the personal competencies of
Chairman-Elect and Governor candidates and the composition of the Board of
for the Nominating Committee should only submit a letter of self-nomination and
a copy of their resume.
to serve and self-nominations must be submitted electronically to
email@example.com and must be received by July 15. All correspondence should be
addressed to Richard D. Cordova, FACHE, chairman, Nominating Committee, c/o
Julie Nolan, American College of Healthcare Executives, 1 N. Franklin St., Ste.
1700, Chicago, IL 60606-3529.
first meeting of ACHE’s 2017–2018 Nominating Committee will be held March 28,
during the Congress on Healthcare Leadership in Chicago. The committee will be
in open session at 2:45 p.m. During the meeting, an orientation session will be
conducted for potential candidates, giving them the opportunity to ask
questions regarding the nominating process. Immediately following the
orientation, an open forum will be provided for ACHE members to present and
discuss their views of ACHE leadership needs.
the July 15 submission deadline, the committee will meet to determine which
candidates for Chairman-Elect and Governor will be interviewed. All candidates
will be notified in writing of the committee’s decision by Sept. 30, and
candidates for Chairman-Elect and Governor will be interviewed in person on Oct.
review the Candidate Guidelines, visit ache.org/CandidateGuidelines. If you have any
questions, please contact Julie Nolan at (312) 424-9367 or firstname.lastname@example.org.
ACHE's Leader-to-Leader Program
When you share the value of ACHE membership with your colleagues through encouraging them to join or advance to Fellow status, you can earn points to obtain rewards such as gift certificates toward ACHE education programs, clothing, a water bottle, clock and even a chance to be entered into a raffle for a free Congress registration when three or more are sponsored.
Each time a person joins ACHE or advances to Fellow status and lists your name as a sponsor on the application, you earn a point. The more points you earn, the more rewards you can receive. Points expire on Dec. 31 of the following year when they were earned (e.g., a point earned on Jan. 1, 2016, will expire on Dec. 31, 2017). You can check your point balance on the My ACHE area of ache.org. To ensure colleagues reference you, referral cards are available that you can pass out so you receive the credit you deserve.
When you help grow ACHE, you make a strong statement about your professionalism and leadership in the healthcare field and also strengthen the organization.
For more information on the program, go to ache.org/l2l.
ACHE's 2017 Premier Corporate Partners
The American College of Healthcare
Executives is proud to recognize and thank our 2017 Premier Corporate Partners.
The funding ACHE receives from our Corporate Partners helps to support our
high-quality programs. Please thank our Corporate Partners for their commitment
to ACHE and helping us advance healthcare management excellence.
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