American College of Healthcare Executives - New Jersey

July 1, 2017

President's Message

SERVING OUR MEMBERSHIP WELL


My name is Jeffrey Egnatovich and I am proud to begin serving as President of ACHENJ. I am a member of the Hackensack Meridian Health family and the Caldwell University Healthcare Administration program. Eight years ago a colleague recommended I join ACHENJ to increase my educational and networking opportunities as a healthcare leader and I have been an active member ever since. I was encouraged to pursue leadership positions within ACHENJ that helped me grow as a leader and contribute to the chapter. Serving in these positions have been invaluable experiences to me both personally and professionally. I look forward to serving as chapter President along with an exceptionally talented board.
The Chapter held a Strategic Planning Retreat in October 2016, assisted by Gerard J. Berish, CAE, ACHE Regional Director for Districts 1 and 5, and mapped out our approach. We are on a “Journey to a Chapter of Excellence” as measured by national standards of Member Satisfaction, Education and Networking, Net Membership Growth, and Advancement of Eligible members.

My name is Jeffrey Egnatovich and I am proud to begin serving as President of ACHENJ. I am a member of the Hackensack Meridian Health family and the Caldwell University Healthcare Administration program. Eight years ago a colleague recommended I join ACHENJ to increase my educational and networking opportunities as a healthcare leader and I have been an active member ever since. I was encouraged to pursue leadership positions within ACHENJ that helped me grow as a leader and contribute to the chapter. Serving in these positions have been invaluable experiences to me both personally and professionally. I look forward to serving as chapter President along with an exceptionally talented board.

The 2017-2018 governing board for ACHENJ:

Immediate Past President:                   Céu Cirne-Neves, FACHE - RWJ Barnabas
President-Elect:                                  Alex Puma - RWJ Barnabas
First Member at Large:                        Paula A. Gutierrez - NJ Sharing Network
Second Member at Large:                    Joe Wilkins, FACHE - Atlantic Health System
Secretary:                                          Michael Pizzano - Kindred Healthcare
Treasurer:                                          Bruce Keele - Janssen Pharmaceuticals
Membership Chair:                              Maria Miranda, FACHE - Bessler Consulting
Regent                                               Michael McDonough FACHE - Rutgers University

In 2017 the membership committee launched two new initiatives. The ACHENJ Cares Team was created to give members an opportunity to connect while providing a service to the community. The team participated in the 2017 NJ Aids Walk in May which raised $850. The second initiative is the “New Member Meet & Greet” which will be held several times throughout the year. In May, Saint Barnabas Medical Center hosted the first “Meet & Greet” which proved to be a success. These events gave new members a chance to network with more senior members and learn about chapter education and opportunities.

To support the continuing education needs of its members, ACHENJ has partnered with the state’s premier healthcare associations to develop, deliver, and evaluate a full roster of face-to-face and qualified education programs. Led by a diverse committee of individuals that consist of members of ACHENJ, the New Jersey Hospital Association, the New Jersey Medical Group Management Association, and the Organization of Nurse Leaders of New Jersey, the chapter has significantly increased access to the credits and knowledge required for advancement and recertification of fellowship in ACHE. As a result, ACHENJ and its partners have recorded more education and networking hours in 2017 than in the past four calendar years combined. We fully expect this performance to earn the chapter its first national award in over five years.  The chapter has since been approached for a feature article on chapter education in Healthcare Executive, the official magazine of ACHE.

The accomplishments I have mentioned could not have been possible without the hard work and talent of the many individuals who take part as committee members and leaders. I would like to thank every one of them for the countless hours they have contributed to our chapter’s success and look forward to working with them over the next year.

I would like to thank Céu Cerne-Neves, our outgoing president, for all of her contributions during her tenure as president. Céu has consistently strived for excellence within the chapter and supported all board and committee members in their roles. Over the past year, Céu and I have spoken every Friday evening to discuss happenings within the chapter and to help prepare me for my upcoming term as president. Céu’s support to me and the chapter has been invaluable. And I cannot thank her enough.

I would also like to thank Nancy DiLiegro for her service as chapter Regent. Nancy has been a great supporter of the chapter and now serves as Governor for the region. Her knowledge, experience, and dedication to ACHENJ has helped bring many positive changes and contributions to the chapter. I have no doubt that during her tenure as Governor Nancy will provide the region with new opportunities and growth.

Please visit our website http://ahenj.ache.org for upcoming events and educational opportunities. If you are interested in serving on a committee, please contact me at president@achenj.com or at (855) 922-4365 x700.

 

Best regards,
Jeffrey P. Egnatovich, MBA, RN
President, ACHENJ


 

Message from Your ACHE Regent

Message from Your ACHE Regent

Greetings Everyone,

On Saturday, March 25, 2017 I was introduced as the Regent for New Jersey – Northern at the American College of Healthcare Executives [ACHE] Council of Regents meeting in Chicago. It is with great pride and humility that I accept this role as your representative. I attended the New Regents Orientation, the Council of Regents meeting, the Annual Membership meeting and the ACHE Convocation during the March 24th weekend. It was inspiring to be among the men and women who are leading and managing our professional association.

Greetings Everyone,

On Saturday, March 25, 2017 I was introduced as the Regent for New Jersey – Northern at the American College of Healthcare Executives [ACHE] Council of Regents meeting in Chicago. It is with great pride and humility that I accept this role as your representative. I attended the New Regents Orientation, the Council of Regents meeting, the Annual Membership meeting and the ACHE Convocation during the March 24th weekend. It was inspiring to be among the men and women who are leading and managing our professional association.

Michael J. McDonough, DMH, FACHE
My first order of business is to thank Nancy M. DiLiegro, PhD, FACHE for her service as Regent for our district over the past three years. And, to congratulate her upon being elected to the ACHE Board of Governors for a new three year term.


Congratulations are also in order for Joanne Carrocino, FACHE who was elected to serve as Regent-at-Large for ACHE District One for the 2017-20 term.


I look forward to working with both Dr. Di Liegro and Ms. Carrocino over the next three years.

There were twelve men and women from New Jersey inducted as new Fellows at the ACHE’s Eighty-Third Convocation.

Please join me in congratulating each of these healthcare executives upon achieving a significant milestone in their careers. The new Fellows are as follows:


Dianne A. Aroh, FACHE, Old Tappan
Carol E. Ash, DO, FACHE, North Brunswick
Matthew T. Benjamin, FACHE, Jackson
Deborah Brown, DMD, FACHE, Paterson
Robert S. Goldberg, FACHE, Cherry Hill
Brian A. Hammer, FACHE, Barnegat
Nancy Hamstra, FACHE, West Caldwell
Mary Anne Healy-Rodriguez, PhD, RN, FACHE, Westfield
Bettyann Kempin, RN, FACHE, North Haledon
Vijayant Singh, MD, FACHE, Jersey City
Charles M. Walker, FACHE, Burlington
James R. Whalen, FACHE, Mullica Hill


The ACHE Convocation is a wonderful event recognizing the new Fellows. Congratulations to each of you on an outstanding achievement.


The ACHE – NJ chapter is in the good hands of President Ceu Cirne-Neves, FACHE, President-Elect Jeffrey Egnatovich and the members of the Board of Directors. I look forward to working with them to continue to advance the careers of our members and healthcare management excellence in New Jersey.


The Regent’s Advisory Council will continue its role as an advocate for the programs and activities of the New Jersey Chapter in conjunction with the goals and objectives of the ACHE.


For our membership, I hope to see you at the ACHE-NJ Annual Meeting on June 1, 2017 at the Johnson and Johnson world headquarters in New Brunswick, NJ and throughout the year at our various events. Please do not hesitate to contact me if I can be of any assistance to you.


Thank you for your support and participation in the American College of Healthcare Executives.


Michael J. McDonough, DMH, FACHE 
Regent for New Jersey - Northern

ACHENJ Mission & Vision

Mission & Vision

MISSION

 

The mission of ACHENJ is to be the professional membership society for healthcare executives; to meet its member’s professional, educational and leadership needs’ to promote high ethical standards and conduct; to advance healthcare leadership and management excellence; and to promote the mission of ACHE.

 

VISION

ACHENJ will serve as the primary professional resource dedicated to the growth and development of New Jersey’s healthcare leaders.

MISSION

 

The mission of ACHENJ is to be the professional membership society for healthcare executives; to meet its members' professional, educational and leadership needs; to promote high ethical standards and conduct; to advance healthcare leadership and management excellence; and to promote the mission of ACHE.

 

VISION

To be a premier ACHE Chapter dedicated to the growth and development of New Jersey healthcare leaders.

Leader to Leader Point Recipients

Leader to Leader Point Recipients

Leader-to-Leader Point Recipients:


ACHENJ would like to thank the below listed chapter members for their commitment to the Chapter, and to ACHE, in recommending membership to ACHE.

Leader-to-Leader Point Recipients:


ACHENJ would like to thank the below listed chapter members for their commitment to the Chapter, and to ACHE, in recommending membership to ACHE.

Ceu Cirne-Neves, FACHE
Inger J. Donohue
Mark J. Gallagher, FACHE
James R. Gonzalez, FACHE
Margaret Greenaway Chaplin, FACHE
Brad A. Haspel
Catherine Holmgren
Suzanne Ianni
Daniel B. Kline, FACHE
Maria C. Miranda, FACHE
Kevin J. Slavin

New Chapter Members

New Chapter Members

On behalf of the ACHENJ Board and our Chapter, I would like to welcome all of our new members, who are listed below.

On behalf of the ACHENJ Board and Chapter Leadership, we welcome our new members, listed below: 

Aaron Hajart
Andrew P. Donet
Bill Kesting
Burty Macwan, RN
Cynthia Benson
Dan Foglia
Danielle A. Rossi
Dawood Guirguis
Deepak Tilani
Erin N. Comey
Fedner Joseph
Hauwa Adeniji
John Fox
John Westgate
Jose Calderon
Josephine Bodino
Josh Kramer
Kyung Hee A. Choi
Maruf Chowdhury
Namita Mehta
Nazia H. Haque
Pinky Maniri-Pescasio
Rayshel Campana
Sabiha Hussain
Saqib Baig, MD
Stephen Canoro
Stephen Smith
Wendy Michaels


Chapter News

Chapter News

  • Consider Volunteering
  • Corporate Sponsorship
  • "Wishes Come True"

Consider Volunteering with ACHENJ:

Please consider yourself asked to volunteer with ACHENJ. We continue to promote volunteering opportunities and encourage members in good standing to reach out to a Chapter Officer or Committee  Chair/co-chair with any questions; be prepared to let us know in what way your time and talent will contribute to bringing our Chapter to the next level:

Corporate Sponsorship:

If you would like to explore obtaining corporate sponsorship opportunities with ACHENJ, please contact: Anne Donoghue, ACHENJ’s corporate sponsorship chair, at ADonoghu@its.jnj.com

Wishes Come True:

We encourage all of our members to contribute to our Wishes Come True Program, which grants wishes (e.g. adaptive technology and software, specialized physical therapy tools) to children with special needs. To make a donation, or to further develop our Wishes Program, please contact First-Member-at Large, Paula A. Gutierrez at pg5386@gmail.com.

ACHE members interested in serving on a Chapter Committee are welcome by expressing their interest and in what way they plan to contribute. Please contact Jeffrey P. Egnatovich, president (jeff@egnatovich.com) or Alex Puma, president-elect (alex.puma@rwjbh.org).

The Chapter’s Committees are:
•    Education and Events Committee 
•    Diversity Committee
•    Member Services Committee
•    Communications Committee
•    Corporate Sponsorship Committee
•    Distinguished Services Award Committee
•    Scholarship Committee
•    Wishes Come True Committee
•    Strategic Planning Committee 

 


 

Spotlight: Scholarship Committee

Spotlight: Scholarship Committee

The 2017 ACHENJ scholarship recipient was Daniel Dwyer
Dan graduated from Rutgers University in 2009 and then spent four years at a large insurance company. Dan and his wife, Sonia, relied heavily on their Christian faith after severe complications with their daughter’s birth. As a result, Dan decided to pursue a more meaningful career path in healthcare fundraising and development.

Scholarship Committee


The 2017 ACHENJ scholarship recipient was Daniel Dwyer
Dan graduated from Rutgers University in 2009 and then spent four years at a large insurance company. Dan and his wife, Sonia, relied heavily on their Christian faith after severe complications with their daughter’s birth. As a result, Dan decided to pursue a more meaningful career path in healthcare fundraising and development. He is currently a Masters of Healthcare Administration candidate at Seton Hall University and the Development Coordinator at Raritan Bay Medical Center Foundation. He enjoys spending his free time with his wife and daughter.



Spotlight: Wishes Committee

Spotlight: Wishes Committee


The 2017 ACHENJ wishes recipient was Roselainy Tavarez

Roselainy is an 18-year-old with cerebral palsy and global developmental delays who is wheelchair bound. She also has been diagnosed with diffuse glomerulonephritis and receives steroids and chemotherapy IV infusions for treatment. While her ability to express herself verbally is limited, she is friendly and interactive, and loves to watch Peppa Pig and Fresh Beat Band.

Wishes Committee


The 2017 ACHENJ wishes recipient was Roselainy Tavarez

Roselainy is an 18-year-old with cerebral palsy and global developmental delays who is wheelchair bound. She also has been diagnosed with diffuse glomerulonephritis and receives steroids and chemotherapy IV infusions for treatment. While her ability to express herself verbally is limited, she is friendly and interactive, and loves to watch Peppa Pig and Fresh Beat Band.

National News Q2 2017

National News
Q2

Introducing Executive Diversity Career Navigator! See It … To Be It!

Specifically for diverse healthcare professionals, the Executive Diversity Career Navigator Version 1.0, which launched April 27, features an array of career development tools and resources (the vast majority are complimentary) designed to empower diverse healthcare professionals through every stage of their careers. Unlike any other career development website, EDCN features the “voice” of diverse senior-level healthcare executives, sharing the successful strategies they have developed through their unique career journeys. EDCN is a collaborative effort between the following healthcare organizations dedicated to advancing executive diversity:

National News
Q2

Introducing Executive Diversity Career Navigator! See It … To Be It!

Specifically for diverse healthcare professionals, the Executive Diversity Career Navigator Version 1.0, which launched April 27, features an array of career development tools and resources (the vast majority are complimentary) designed to empower diverse healthcare professionals through every stage of their careers. Unlike any other career development website, EDCN features the “voice” of diverse senior-level healthcare executives, sharing the successful strategies they have developed through their unique career journeys. EDCN is a collaborative effort between the following healthcare organizations dedicated to advancing executive diversity:

 

  • American College of Healthcare Executives

  • Asian Healthcare Leaders Forum

  • Institute for Diversity in Health Management

  • LGBT Forum

  • National Association of Health Services Executives

  • National Association for Latino Healthcare Executives

 

We invite diverse healthcare executives to visit edcnavigator.org, and let us know what you think! Please share news of this new resource with your diverse healthcare professional colleagues. We look forward to hearing from you.

The Thomas C. Dolan Executive Diversity Program—Now Accepting Applicants

Please help us spread the word about the open application period for the 2018 Thomas C. Dolan Executive Diversity Program (ache.org/ExecutiveDiversity).

During this year-long program, scholars benefit from specialized curriculum opportunities to develop strategies for successful navigation of potential career challenges and enhance executive presence, one-on-one interaction with a specially selected mentor, and participation in formal leadership education and career assessments. Enhanced self-awareness, critical leadership skills, and an expanded network of leaders will help prepare scholars to ascend to C-suite roles in hospitals, health systems and other healthcare organizations.

Visit ache.org/ExecutiveDiversity for more information or to apply. If you have questions about the program, please contact Cie Armstead, director, Diversity and Inclusion, ACHE, at carmstead@ache.org or (312) 424-9306.

The Foundation of ACHE’s Fund for Healthcare Leadership accepts donations to the Thomas C. Dolan Executive Diversity Program. Gifts—no matter the amount—help shape the future of healthcare leadership. Visit ache.org/ExecutiveDiversity to make your donation.


Run for ACHE Regent

ACHE is beginning the election process for new Regents to serve on its Council of Regents, the legislative body that represents ACHE’s more than 40,000 members. Serving as an elected official is a unique opportunity that allows you to exercise your leadership ability, share innovative ideas and act on behalf of ACHE members.

All Fellows who wish to run for election must submit a letter of intent to elections@ache.org by Aug. 25. The letter of intent must include a current business title, business address, email address and telephone number. If you submit your letter of intent and haven’t received confirmation of its receipt by Sept. 1, contact Caitlin E. Stine, communications specialist, Division of Regional Services, ACHE, at (312) 424-9324 or cstine@ache.org.

Elections will be held in the following jurisdictions:

Alabama

Alaska

Colorado

Delaware

District of Columbia & Northern Virginia

Georgia

Hawaii/Pacific

Idaho

Kansas

Louisiana

Massachusetts

New Hampshire

Oklahoma

Oregon

Puerto Rico

Rhode Island

Texas—Northern

Utah


Healthcare Consultants and Physician Executives Forum Education Programs

The Physician Executives Forum and Healthcare Consultants Forum provide added value to physician executive and healthcare consultant members via tailored resources to meet these groups’ unique professional development needs. A one-day education program is a cornerstone benefit of both Forums that offers an affordable learning and networking opportunity. Dates and location for these programs are as follows:

2017 Physician Executives Forum Education Program

July 28

Grand Hyatt New York (held in conjunction with the New York Cluster)

New York

More details available at ache.org/PEProgram

2017 Healthcare Consultants Forum Education Program

Sept. 22

Hyatt Regency O’Hare

Chicago

More details available soon at ache.org/HCForum


Forum Member Directory Connects Executives With Healthcare Consultants

ACHE is pleased to announce its latest member benefit exclusive to Healthcare Consultants Forum members… The Healthcare Consultants Forum Member Directory!

The new Healthcare Consultants Forum Member Directory is intended to serve as a resource for healthcare executives and organizations seeking the services of a healthcare consultant with a specific area of expertise.

Are you a healthcare executive searching for a consultant? The Directory’s robust search functionality can help identify ACHE Consultant Forum Members who may meet your needs.

Are you a consultant looking to gain visibility with decision makers? Join the Healthcare Consultants Forum, and select your primary area of expertise now!

Questions? Please contact Liz Catalano, marketing specialist, Division of Member Services, ACHE, at ecatalano@ache.org or (312) 424-9374 or Erika Joyce, CAE, assistant director, Division of Member Services, ACHE, at ejoyce@ache.org or (312) 424-9373.


Forum on Advances in Healthcare Management Research 2018 Proposals Open

The American College of Healthcare Executives would like to invite authors to submit proposals to present their research at the 10th annual Forum on Advances in Healthcare Management Research. This session will take place during ACHE’s 2018 Congress on Healthcare Leadership, March 26–29. The senior author of each selected proposal will receive a complimentary registration to the Congress. Please visit ache.org/Congress/ForumRFP.cfm for the selection criteria and submission instructions. Submit your up-to-400-word abstract by July 10.

Deadline Approaching to Save $200 on Board of Governors Examination Fee

ACHE is pleased to offer the Board of Governors exam fee waiver promotion to eligible ACHE Members seeking to take the next important step for their healthcare management careers. Healthcare leaders who hold the prestigious FACHE® credential are recognized for their commitment to lifelong learning, competence and ethical decision making. In fact, more than 75 percent of Fellows feel better prepared to handle the challenges of the evolving healthcare management landscape.

Qualifying for the $200 Exam fee waiver is easier than you think! Just follow these simple steps:

  1. Go to ache.org/FACHE and click “Apply for Board Certification.”    

  1. Submit the application and $250 application fee. Depending on your ACHE profile, many of the required fields may already be completed for you.

All required documents, including your application, fee and references, are due June 30 in order to qualify for the waiver.

Career Resources

Career Resources

  • CareerEDGE
  • ACHE Career Resource Center
  • ACHE Job Center
  • ACHENJ Job Board

Don’t Forget to Visit ACHE’s CareerEDGE

 

 

In the rapidly changing healthcare field, a career plan is more important than ever. If you’re not proactively managing your career, finding success and reaching your goals may be a challenge.

To help you navigate this evolving marketplace, ACHE is pleased to bring you a unique, interactive and comprehensive tool for planning and managing your career—CareerEDGE, available as a complimentary benefit to ACHE members.

CareerEDGE features:


  • A personalized online Career Dashboard featuring career management tools, job board links, news items and other career resources
  • Access to several free assessments including a 360° Working Style tool, a modified versions of Meyer’s Briggs Type Indicator and  ACHE’s Healthcare Leadership Competencies Assessment Tool
  • An innovative career planning framework to guide your thinking about career success today and in the future and help you build a solid career plan document
  • A process to help you make the connection between clarifying goals, identifying the competencies required for success, identifying valuable resources and assessing the level of progress toward developing critical skill sets.

 

CareerEDGE is an easy-to-navigate, one-stop source for the full array of resources needed for a strategic approach to career management at any career level. Log in today to give yourself an edge in the healthcare job market! Visit ache.org/CareerEdge.

Find out more by visiting CareerEDGE today!  Start Your Career Plan Here

 

ACHE Career Resource Center

ACHE Job Center

ACHENJ Job Board


 

Ray E. Brown Management Resource Center

Ray E. Brown Management Resource Center

The Ray E. Brown Fund was established in 1971 to recognize ACHE's former Chairman, Gold Medal recipient and founder of the Congress on Healthcare Leadership. Originally used to fund a collection of general management books, in 2005 the board approved use of the proceeds to support the Ray E. Brown Management Resource Center. The Ray E. Brown Management Resource Center is divided into four sections.

The Ray E. Brown Fund was established in 1971 to recognize ACHE's former Chairman, Gold Medal recipient and founder of the Congress on Healthcare Leadership. Originally used to fund a collection of general management books, in 2005 the board approved use of the proceeds to support the Ray E. Brown Management Resource Center. The Ray E. Brown Management Resource Center is divided into four sections.

  • Strategies for Excellence
  • Databases, Statistical Resources and Research
  • Non-ACHE Periodicals, Newsletters and Reports
  • Association, Foundation and Agency Links

For more information

ACHE Diversity Tool

ACHE Diversity Tool

Did you know that ACHE has a great Diversity Tool for healthcare leaders?

Did you know that ACHE has a great Diversity Tool for healthcare leaders?

This tool can be located in the ACHE Diversity Resources section of the website. Information on the tool, including a link, is listed below:

The Diversity and Cultural Proficiency Assessment Tool for Leaders PDF) was created by ACHE, the American Hospital Association, the Institute for Diversity in Health Management and the National Center for Healthcare Leadership. It contains assessment worksheets and case studies that healthcare leaders may use to evaluate the diversity and cultural proficiency of their organizations and identify what activities and practices need to be implemented.

Here is a link to a great article from Kelly Services titled “Understanding and Leveraging Generational Diversity for Organizational Success”

 

ACHE Diversity Resources

 

 

Articles of Interest

Tapping Community Physicians for Innovation Ideas

Community physicians who work outside major medical centers represent a wealth of expertise that could guide innovation efforts, if mobilized, according to Adam O. Kadlec, MD, a board-certified urologist at Western Michigan Urological Associates. Kadlec provided tips to help inspire community physicians to get more involved in a recent blog for NEJM Catalyst.

 

Community physicians who work outside major medical centers represent a wealth of expertise that could guide innovation efforts, if mobilized, according to Adam O. Kadlec, MD, a board-certified urologist at Western Michigan Urological Associates. Kadlec provided tips to help inspire community physicians to get more involved in a recent blog for NEJM Catalyst.

Learn the process. “Many physicians are simply unaware that innovation is a process and that entrepreneurship is a discipline ... Teaching community clinicians that there is a process—and that they can play a part—is the first step toward engagement,” wrote Kadlec.

Look for meaningful partnerships. Many major healthcare and academic medical centers have launched innovation hubs in recent years. Community clinicians should be intentional about finding opportunities for innovation, and that may mean creating partnerships where innovation is already underway.

Network with like-minded physicians. Physicians who don’t have access to major medical innovation hubs can check out virtual opportunities, like online matching programs, and conferences, such as Medicine X and TEDMED, to network with other passionate clinicians.

—Adapted from “Engaging Community Physicians in Innovation,” by Adam O. Kadlec, MD, NEJM Catalyst, April 26, 2017.

6 Tips for Working With a Poor Team Player

Working with someone who isn’t a team player is not just frustrating, it can also negatively affect an entire group’s performance, according to a recent Harvard Business Review article. Susan David, founder of the Harvard/McLean Institute of Coaching, and Allan Cohen, a professor of management at Babson College, provided the following strategies for working with someone who isn’t a team player.  

Working with someone who isn’t a team player is not just frustrating, it can also negatively affect an entire group’s performance, according to a recent Harvard Business Review article. Susan David, founder of the Harvard/McLean Institute of Coaching, and Allan Cohen, a professor of management at Babson College, provided the following strategies for working with someone who isn’t a team player.  

1. Avoid making assumptions. It may seem natural to jump to conclusions about the reasons behind someone’s actions but, the truth is, you never really know why people do the things they do. Instead of assuming someone is a slacker or has a bad attitude, explore first.

2. Be open to talking. Rather than making accusations, ask friendly questions. Working with someone who isn’t a team player is an opportunity to practice your leadership skills and gain others’ perspectives.

3. Promote friendly group relations. Problems can arise when team members turn on a colleague who isn’t pulling their weight. To foster cohesion and discourage ostracization, consider taking your colleague out to coffee or lunch with a few teammates.

4. Focus on the team’s shared mission. When working with a poor team player, leaders should take the opportunity to “have a conversation with the entire team about what the group’s shared vision should be and the best methods for getting there,” according to David.

5. Define duties and deadlines. Sometimes, people who seem like poor team players are simply confused about what their role entails. Take time to review your expectations and your colleague’s responsibilities, which eliminates ambiguity.

6. Play to your colleague’s strengths. “People are highly motivated by not wanting to let their teammates down,” says Cohen. “Get them into the game, and they’ll go to great lengths to perform better for the team.”

—Adapted from “How to Work with Someone Who Isn’t a Team Player,” by Carolyn O'Hara, Harvard Business Review, April 21, 2017.