|SOHL Programs: Quarterly Update|
SOHL is enjoying a strong start to the first half of 2021. The number of virtual events and programs have been well balanced and ranged from networking events to vital discussions on topics affecting the national landscape, including equity of care and how technology is impacting healthcare. Following are summaries of recent events that reflect SOHL’s delivery of educational and quality content for healthcare leaders.
A Conversation: Improving Patient Experience and Quality
Care for Diverse Populations
April 6, 2021
In early April, SOHL held its first face-to-face
credit event of the year, a panel discussion titled, “A Conversation: Improving
Patient Experience and Quality Care for Diverse Populations.” Given the events
of the past year and the nationwide conversations around diverse, equity, and
inclusion (DEI) increasing, our DEI committee set out to develop a program that
would provide SOHL members and other attendees with tangible takeaways on how
to be more equitably minded healthcare leaders.
The panel consisted of Jeff Gering, SVP,
Support Services, Family Health Centers of San Diego; Joe Avelino, CEO, College
Medical Center; Nathan Aish, Licensed Clinical Social Worker; and Shawishi
Haynes, Director of Revenue Cycle, Valley Presbyterian Hospital, with Kelly
Price Noble serving as moderator.
Kelly began the conversation by introducing
the concept of trust and its importance when approaching diversity, equity, and
inclusion and delivering quality healthcare. From there, the panel discussion
began, first with each participant defining what diversity meant to them and
within their respective organizations, and how they ensure they deliver
equitable and inclusive care to their patient populations. Next, the
conversation turned toward empathy and its role in DEI work. Next, the speakers
explored next steps and what healthcare administration professionals can do to
incorporate DEI efforts in their own work. Finally, the event concluded with a
thoughtful Q&A session with the attendees.
Graduate Student Council (GSC) Networking 101
April 16, 2021
SOHL GSC hosted the introductory
"Networking 101" event for students and members in early April. Networking
101 is a monthly workshop that provides opportunities to help individuals
connect with key contacts through professional skills
assessments, personal branding development, and networking engagement. GSC
is a peer-led, student volunteer group with many working professionals who have
much to offer. We will continue to share and build meaningful professional
connections through the Networking 101 mini-workshops, which will culminate with
premier events with additional SOHL board members and others. We are excited to
host the next event in the series on Saturday, June 5th! If you have any
questions or would like to participate, please contact us at SOHL.email@example.com.
Advancement to Fellow Study Group
SOHL partnered with our Northern California colleagues, the California
Association of Healthcare Leaders (CAHL), to launch the first collaborative
virtual Board of Governors test prep series.
With almost 50 registered participants, the collaboration has been quite
consisted of five sessions that covered the exam’s 10 knowledge areas,
utilizing both voice-over PowerPoints and other presentations, with an emphasis
on test taking techniques. Registered attendees received the materials prior to
the sessions and were also able to access each recorded session shortly after
the event. The sessions were very engaging and utilized sample quiz questions
through an application called QuizLet. Additionally, subject matter experts
assisted the attendees through a “brainwalk” where sample test questions were deconstructed
to identify to the best answer.
Stayed tuned on
the SOHL website for more virtual and collaborative programs in the future.
Lunch and Learn & Networking Event - Disruptive
Innovation: Healthcare Artificial Intelligence Helping Healthcare
May 25, 2021
SOHL members and guests advanced their knowledge with insights
into how technology is being leveraged to advance healthcare. Two top
healthcare leaders from IBM Services provided participants with key concepts
and services regarding data mining.
The program was moderated by Marco Hernandez, Services Client
Executive. His focus is on healthcare and life sciences for Southern California
organizations. Marco has worked at IBM for over 20 years in various technology-focused
roles. Marco was joined by his colleague John Chaves, WW Data and AI Technical
Specialist, who is an IBM Analytic Solutions Architect with over 20 years of
experience in the architecture, design, and implementation of analytical
systems. Both professionals provided an overview of how artificial intelligence
(AI) for healthcare is changing healthcare and how it is improving care quality
and population health outcomes, while reducing costs. They discussed what
optimization can do for the healthcare industry and presented case examples of
AI and the benefits garnered. After the Q&A session, participants went to
breakout rooms for networking opportunities. Similar to past networking events,
participants received a follow up survey to provide feedback for future event
planning and, received an attendee contact list to keep in touch with event
participants and grow their networks.
More SOHL events and programs are in the works for the next quarter,
so be on the lookout for more Save the Date emails, and check the Events
section of SOHL’s website regularly for more information!