Quarterly SOHLstice
September 2021
In This Issue
Regent's Message: Summer 2021
President's Message
SOHL Programs: Quarterly Update
Welcome Our Newest Members of SOHL
SOHL Member Spotlight: Mike De Castro, MHA
Partnering for Success: Preparing for the ACHE Board of Governors Exam
Q3 2021 National News
Tackling Important Conversations Virtually
The Impact of Remote Work on Reading Body Language
Special Thanks to Our Platinum and Gold Sponsors
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Chapter Officers

Executive Board


Regent (California - Southern)
Harry C. Sax, MD, FACHE, FACS
Cedars Sinai Medical Center

 

President
Nora Bota
County of San Diego

 

Immediate Past Co-Presidents
Dasha Dahdouh
Rady Children's Hospital - San Diego

Darrell Atkin

Johan Otter
Scripps Health

 

President Elect
Jessica Taylor
Jessica Taylor Consulting


Co-Treasurers
Sarah Norwood
Tech Coast Angels San Diego

James Revels
UC San Diego Health

 

Secretary
Jennifer Reyes
Neighborhood Healthcare


Board of Directors


Membership
Debbie Jacobs
Catalyst

Aubrianna Schumacher
UC San Diego Health Physician Group


Programs
Jack Hallmark
Optum

Lydia Isabel Napa
UC San Diego Health


Marketing and Communications
Ana Victoria Ramirez
Sharp Coronado Hospital

Sean Olmo
Scripps Health


Sponsorship
Barbara Gerber
Devon Hill Associates, LLC

Gary Fybel
FMG Leading

 

Subcommittee Members


Diversity Council
Kelly Price Noble
University of Phoenix

Pranav Dixit


Allied Healthcare Professional Council

County: Nora Bota, County of San Diego

Military: LT Jac Thomas

VA: Sarah Guerard, VA San Diego Healthcare System


Volunteer Coordinator
Kristine Ortwine
Integrated Health Partners


Annual Conference
Johan Otter
Scripps Health

 

Newsletter
Mike De Castro
ECG Management Consultants


Social Media
Moyosore Buari

 

Marketing Volunteer
Susan Stone
Sharp HealthCare


Mentoring
Maureen Malone

 

Executive Program
Celerina Cornett
UC San Diego Extension

Jack Hallmark
Optum


Advancement Study Group
Carol Cannizzo

Nicholas Hance

 

Early Careerists
Jennifer Reyes
Neighborhood Healthcare


Graduate Program Council, San Diego State University
Brandy Lipton

Thuy Do

Britney Seidemann

 

Graduate Program Council, National University
Negin Iranfar

Joy De Dios

 

Graduate Program Council, UC San Diego
Robert Kaplan

Justin Sigmund

Michael Chan


Graduate Program Council, University of Phoenix
Kelly Price Noble
University of Phoenix


College Bowl
Negin Iranfar
National University


Senior Advisors Council
Mary Parra
Neighborhood Healthcare

Mark Campbell
TRICARE Regional Office – West


Members-At-Large
Jared Vogt
Rady Children's Hospital

Trish Daly
Daly Consulting Solutions

The Impact of Remote Work on Reading Body Language
Many people are fully aware of how their body language can communicate their feelings and emotions to the outside world, whether intentionally or not. For instance, crossed arms might signal defensiveness or hostility, consistent eye contact can relay a sense of confidence, leaning forward can suggest engagement and interest.

But with the widespread shift to remote work in the wake of the COVID-19 pandemic, millions of Americans have shifted to remote work, and for many that remote work is likely to remain a feature of employment for the foreseeable future, even as the pandemic subsides. This means, among other things, that common visual cues around body language are more difficult to pick up in the new remote world. There is widespread use of video conferencing tools, but these don’t fully mimic the nuances of in-person body language.

There are many relevant cues that can be picked up through various aspects of digital communications in a manner similar to how body language is read. The ability to read that language is important for creating a positive work environment in remote and hybrid settings.

Something as simple as including a smiling emoji on an email or text can help set a friendly, disarming tone with colleagues and subordinates and change an email requesting a status update of a project from something that could be taken as demanding and impatient to a casual, friendly check-in.

The fact that millions of Americans have shifted to a remote work setting means that it’s more important than ever to be conscious of how communication is received. While working in-person in an office allowed coworkers to rely on body language to communicate more effectively, that becomes more challenging in a remote setting.

Nevertheless, digital body language can help bridge the gap as long as employees understand how to leverage it. It’s another form of communication that companies should be alert to as they help train their employees for success in the new world of work.

—Adapted from "The Impact of Remote Work on Reading Body Language," by HR Daily Advisor, a sibling publication to HealthLeaders, July 19, 2021.


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