San Diego Organization of Healthcare Leaders
The last three months have been quite active for our SOHL chapter
as we have produced a consistent stream of quality programs for the community that
support both the educational and professional development goals of our chapter,
while also providing quality networking opportunities for our members.
Demonstrating our ongoing support and involvement with the San
Diego university community, many of our senior leaders volunteered for a “mock
interview” program at SDSU as we helped prepare over 20 graduate students for
the rigors of the real-world interviewing process.
Additionally, SOHL has fully subscribed its mentorship program. Our
mentor program co-chairs, Ada Clark and Sarah Guerard, have done an excellent
job of matching 40 pairs of mentors and mentees from across the county. This
program allows our mentees the benefit of direct and ongoing interaction with
many leaders from across the healthcare spectrum.
Highlight events from the past three months include:
- On April 19, we were hosted by the Family Health Centers of San
Diego with an outstanding program featuring Dr. Ashby Wolf, Chief Medical
Officer for Region 9 of CMS. As part of our emerging outreach to the physician
community, this event featured how MACRA legislation will change how Medicare
pays physicians and other clinicians who participate in the program. Moderated
by Nick Macchione – Director and Deputy Chief Administrative Officer, Health
and Human Services Agency County of San Diego, California, additional panelists
for this highly informative event included Jan Sebring, Nurse Practitioner and
Clinical Applications Coordinator, Family Health Centers, and Vanessa
Schatzberg, Operations Manager, UC San Diego Health.
- On May 15, SOHL hosted an event downtown at Carrier Johnson
+ CULTURE entitled, "Enhancing Patient and Employee Experience
Through Long-Range Facilities Planning." Nearly 50 people
attended to network with colleagues and learn from a healthcare architect,
engineer, and facilities planner as they shared their expertise on how a
long-range facilities funding plan can decrease overall costs, increase system
performance and longevity, and improve how patients and employees experience
their physical environment.
- We held our annual Early Careerist Network event on May 22 at
AMN Healthcare. This event was geared toward our members who are fresh out of
their graduate programs or those that are moving into healthcare as a new
career. The panel of four professionals focused on Administrative Fellowships
as well as advice for early careerists looking for employment, with advice from
those that had lived the navigation of the San Diego employment market. We had
a packed house of over 50 members and soon-to-be members!
- Finally, we are just completing SOHL’s nationally regarded
Advancement Study Group (ASG) which provides SOHL members with FACHE study
sessions provided by subject matter experts, SOHL Board members, and other health
leaders who have successfully passed the Board of Governors examination. The
study group lasted 14 weeks and culminated on June 20th. Please be aware of
announcements for our 2019 ASG as this is a program you don’t want to miss.
Additionally, please mark your calendars for future activities:
- The first is our SOHL Executive Program. Limited to 25 attendees,
this series is exclusively designed for preparing the next generation of senior
executives who will guide their organizations and significantly impact the
future of healthcare. The applicant should be at a “manager” or “director” level
position and have several years of work experience—and is an ACHE member. The
deadline to apply is Friday, July 27, 2018. Please check SOHL’s web site for
- On August 28, from 6:00 to 8:00 p.m., SOHL will partner with
University of Phoenix to host a workshop entitled, "Caring for an Aging
Population," on the University of Phoenix campus to discuss physical,
psychological, and social aging in the healthcare industry. Local healthcare
experts in senior care, skilled nursing home care, and aging will share new trends
and insights into this growing field.
- On October 17, from 4:00 to 8:00 p.m., SOHL will again
partner with University of Phoenix to host a Women's Health Expo focused
on "mind, body and spirit" in women's health. Vendors and
speakers will be there to demonstrate and discuss such things as physical
fitness, diversity, leadership, dressing for success, personalized medicine,
financial health, mindfulness, and more.
- Please plan to attend SOHL’s 10th Annual Conference scheduled for
October 26 at Scripps La Jolla: Facing the Drug Crisis: Politics, Costs,
Consequences and Solutions. National keynotes and experts from
across the spectrum—healthcare, recovery, law enforcement, and academia—will look
at the role of healthcare, politics, and pharma in the crisis, how the epidemic
and its costs have overshadowed the benefits of new life-saving drugs, and
what’s being done or suggested to confront the problem.
Finally, one of the main reasons we can provide such high-quality
programming is the ongoing support of our supporting partners. We would like to
welcome our newest sponsors to the SOHL community and look forward to ongoing
involvement and shared commitment to enriching the path of professional
Darrell Atkin, CPXP
Message from Our ACHE Regent
As we vaulted
through spring and in to summer 2018, it’s always a good time to think about
transitions and how ACHE and our local chapters fit into your plans.
graduation time for students in our many wonderful graduate and undergraduate programs
in our local colleges and universities. Congratulations! With more than 15
schools in our Higher Education Network, we salute all of you. Many of us likely
remember that day, with both joy and possibly uncertainty, about where things
would lead in our professional lives. Some of our students will pursue administrative
fellowships, while others will be headed directly to new professional positions.
Others may take a needed break and continue their job search. To all of our
students in ACHE, we congratulate you and welcome you! Please reach out to your
chapters and get involved. To all of us in the field, please consider mentoring
– and hiring - a newly minted early careerist.
note, for more experienced members, it’s a great time to think about Advancement to Fellow status. Earning
the distinction of board certification in healthcare management is a great
achievement and recognized nationally. When
an eligible ACHE member submits a completed application with the $250
application fee by June 30, ACHE will waive the $200 Board of Governors Exam
fee (pending application approval). All materials including application and
references must be submitted with the application by June 30 for the waiver to
be valid. To help members learn about credentialing requirements, a short video
is available at www.ache.org/FACHE.
In March, at
ACHE Congress, 685 healthcare leaders from across the country earned the
distinction of board certification in healthcare management. Congratulations to
our many SOHL and HCE members who earned the distinction this year. Your
Chapter Presidents, Darrell Atkin, Victor Carrasco, FACHE, and I hope to
applaud you next March if you intend to reach this distinction!
Both of our
local chapters, San Diego Association of Healthcare Leaders and Health Care
Executives of Southern California, have numerous educational and networking
events this year. Please take advantage of all that
our wonderful chapters have to offer.
We are fortunate in our professional roles. Healthcare leaders
make a difference every day for the patients, families, and communities we
serve. I invite you to reach out and share a brief comment about what is
special in your role, for future excerpts in upcoming Regent messages.
Ellen Zaman, FACHE
California - Southern
College of Health Care Executives
Recent and Upcoming SOHL Event Quick Takes
On May 15, SOHL hosted an event in downtown at Carrier Johnson + CULTURE entitled, "Enhancing Patient and Employee Experience Through Long-Range Facilities Planning." Nearly 50 people attended to network with colleagues and listen to a premier healthcare architect, engineer, and facilities planner share their expertise on how a long-range facilities funding plan can decrease overall costs, increase system performance and longevity, and improve how patients and employees experience their physical environment.
On August 28, from 6:00 to 8:00 p.m., SOHL will partner with University of Phoenix to host a workshop entitled, "Caring for an Aging Population," on the University of Phoenix campus to discuss physical, psychological, and social aging in the healthcare industry. Local healthcare experts in senior care, skilled nursing home care, and aging will share new trends and insights into this growing field. To register, visit https://
On October 17, from 4:00 to 8:00 p.m., SOHL will partner with University of Phoenix to host a Women's Health Expo on the University of Phoenix campus focused on "mind, body, and spirit" in women's health. Vendors and speakers will be there to demonstrate and discuss such things as physical fitness, diversity, leadership, dressing for success, personalized medicine, financial health, mindfulness, and more. To register, visit https://uopxeventssandiego.eventbrite.com
Congratulations to the SDSU College Bowl Team!
Congratulations to the college bowl team representing San Diego State University (SDSU) for a fabulous job at the 2018 competition! Their presentation was thoughtful and engaging, and resulted in a 4th place finish! An amazing and job well done, SDSU!
SOHL Executive Program
Cohort Learning Series
The San Diego Organization of Healthcare Leaders (SOHL) is offering a unique
cohort learning series to mid-level management leaders through an American
College of Healthcare Executive (ACHE) Chapter Innovation Grant.
Distinctive Cohort Learning
The SOHL Executive Program is limited to 25 attendees and is composed of
interactive sessions with elite executive presenters to provide a variety of
topics to enhance leadership skills and to help the middle manager become a
more successful leader in a senior level position.
Modeled after the highly
successful ACHE Executive Program, the SOHL Executive Program is an investment
in you and your organization that takes continuing education to the next level
all in your own backyard by proven healthcare leaders. The SOHL Executive
Program also offers significant networking opportunities for peer-to-peer
discussions with our premier local executive presenters.
All executive program
sessions will earn you qualified education credits. Learning tracks will vary
and will be aligned to the topic and/or executive presenter's expertise.
Program Learning Tracks for
Who Should Apply
The SOHL Executive Program is exclusively designed for preparing the next
generation of senior executives, who will guide their organizations and
significantly impact the future of healthcare. The applicant should be at a
“manager" or "director” level position and/or have several years of
work experience and is an ACHE member. There is a charge for these programs;
the cost will be $200 dollars. All applications will be reviewed to ensure
requirements are met. Payment will be requested upon approval of the
application. The application deadline is Friday, July 27, 2018. The
sessions are scheduled for Thursday evenings from 6:00 p.m. to 8:00 p.m.
The 2018 application is
currently open. Please Click Here to submit your online application for this
exclusive program. The deadline to apply is Friday, July 27, 2018.
Click Here for additional information
about the SOHL Executive Program and to view the program syllabus.
Live Well San Diego 5k
Join the San Diego
Organization of Healthcare Leaders (SOHL) for the annual Live Well San Diego 5k on Sunday, July 29, 2018 starting at
7:30 am at the County Administration Center Waterfront Park.
Bring your friends, family members, and dogs to join along the walk/run.
The annual event
benefits the lifesaving work of the San Diego Blood Bank and supports the Live Well San Diego vision
of a healthy, safe, and thriving San Diego County. This year’s event will
celebrate the hero in all of us with a superhero-themed race and activities
throughout the morning.
You can register by clicking here and search for “SOHL
Heroes” when selecting to join a team. Please remember to save your
registration confirmation email from San Diego Blood Bank as this will contain the personalized barcode to
receive your packet/shirt.
We will have the
team meet before the walk/run starts to take a group photo at 7:15 am and begin
the event together. Follow-up information will be provided to those that
register for the SOHL Heroes Team online.
information about the 5k, please visit the main page by clicking here. Please
contact Nora Bota at email@example.com with any questions about the event or registration.
Please feel free to
share this with your organization and invite your colleagues, family, and
friends to join in the fun.
We hope to see you
at the 5k to support our Live
Well San Diego partnership, established on August 11, 2016.
Welcome Our Newest Members of SOHL!
Please join us in welcoming the following new
members, who have joined SOHL since March 2018:
- Derrick Colmenar, Anesthesiologist, US Navy
- HM2 Marica A. Corrigan, Naval Medical Center San
- HMC Shirra L. Dickerson, Senior Enlisted Leader, US
- Aimee Edgell
- Elinor Gaida
- Allison M. Gill, MD, Health Systems Specialist,
Department of Veterans Affairs
- Peter Hollaender, Nursing Supervisor, Kaiser
- Travis Jasmer, Account Executive - Enterprise
Corporate Accounts, Cardinal Health
- Richard Jordan, Senior Medical Consultant, TAF
- Pamela Letzkus, Regional Director of Pharmacy,
- Isis Montalvo, MBA
- Scott S. Ng, MHA
- HM2 Olumayowa A. Omotoyinbo, US Navy
- Julia Quiring, Regional Director of Client Services,
- Celestine Raj, National
- CDR Robert C. Rawleigh, FACHE, Chief Financial
Officer, Naval Hospital Camp Pendleton
- Jennifer M. Reyes, MBA, MPH, Associate Clinic
Director Fellow, Family Health Centers of San Diego
- Jimmy Robinson, Sales, Mizuho OSI
- Linda C. Rodriguez, FACHE
- Jandelisa V. Smith, Administrative Director, UC San
- Lidiya Ter-Markarova, CEO,
Innova Revenue Group
- Clayton M. Treska, MBA, Administrative Manager, UC
- Robert D. Trifunovic, MD, HCA
- Vincent Whibbs, CEO, TogetherMD
- Kristy N. Williams, Executive Assistant, Scripps
- Joanne Barnett, Director of Clinical Operations,
Corona Regional Medical Center
The Thomas C. Dolan Executive Diversity Program—Now Accepting Applications
Please help spread the word to your members
about the open application period (May 7–July 9) for the 2019 Thomas C. Dolan
Executive Diversity Program by pointing them to ache.org/ExecutiveDiversity.
During this year-long program, scholars
benefit from specialized curriculum opportunities to develop strategies for
successful navigation of potential career challenges and enhance executive
presence, one-on-one interaction with a specially selected mentor, and
participation in formal leadership education and career assessments. Enhanced
self-awareness, critical leadership skills, and an expanded network of leaders
will help prepare scholars to ascend to C-suite roles in hospitals, health
systems and other healthcare organizations.
Visit ache.org/ExecutiveDiversity for more information or to apply. If you have
questions about the program, please contact Cie Armstead, director, Diversity
and Inclusion, at firstname.lastname@example.org or (312) 424-9306.
The Foundation of ACHE’s Fund for Healthcare
Leadership accepts donations to the Thomas C. Dolan Executive Diversity
Program. Gifts—no matter the amount—help shape the future of healthcare
leadership. Visit ache.org/ExecutiveDiversity to make your donation.
Forum Member Directory Connects Executives With Healthcare Consultants
ACHE’sHealthcare Consultants Forum Member Directory serves as a resource for healthcare executives and organizations
seeking the services of a healthcare consultant with a specific area of
Are you a healthcare executive searching for a consultant?
Directory’s robust search functionality can help identify ACHE Consultant Forum
Members who may meet your needs.
Are you a Consultant looking to gain visibility with decision makers?
Join the Healthcare Consultants Forum, and select your primary area of expertise.
Questions? Please contact Liz Catalano, marketing
of Member Services, at email@example.com or (312) 424-9374 or Erika Joyce, assistant
of Member Services, at firstname.lastname@example.org or 312-424-9373.
Deadline Approaching to Save $200 on Board of Governors Examination Fee
ACHE is pleased to offer the Board of
Governors Exam fee waiver promotion to eligible ACHE Members seeking to take
the next important step for their healthcare management careers. Healthcare
leaders who hold the prestigious FACHE credential are recognized for their
commitment to lifelong learning, competence, and ethical decision making. In fact, more than 75 percent of Fellows
feel better prepared to handle the challenges of the evolving healthcare
Qualifying for the $200 Exam fee waiver is
easier than you think! Just follow these simple steps:
to ache.org/FACHE and click “Apply
for Board Certification.”
the application and $250 application fee. Depending on your ACHE profile, many
of the required fields may already be completed for you.
- All required documents, including your
application, fee and references, are due June 30, 2018 in order to qualify for
Forum on Advances in Healthcare Management Research 2019 Proposals Open
The American College of Healthcare
Executives is inviting authors to submit proposals to present their research at
the 11th annual Forum on Advances in Healthcare Management Research. This
session will take place during ACHE’s 2019 Congress on Healthcare Leadership,
March 4–7. The lead presenter of each selected proposal will receive a
complimentary registration to Congress. Please visit ache.org/Congress/ForumRFP.cfm for the selection
criteria and submission instructions. Submit your up-to-400-word abstract by July 2.
ACHE’s Leader-to-Leader Program
When you share the value of ACHE
membership with your colleagues through encouraging them to join or advance to
Fellow status, you can earn points to obtain rewards such as gift certificates
toward ACHE education programs, a polo shirt, backpack tote, water bottle,
umbrella, and even a chance to be entered into a raffle for a free Congress
registration when three or more are sponsored.
Each time a person joins ACHE or advances to Fellow status and lists your name
as a sponsor on the application, you earn a point. The more points you earn,
the more rewards you can receive. Points expire on Dec. 31 of the year after
they were earned (e.g., a point earned on Jan. 1, 2018, will expire on Dec. 31,
2019). You can check your available points and discount program coupon codes in
the My ACHE area of ache.org. To
ensure colleagues reference you, referral cards are
that you can pass out so you receive the credit you deserve.
When you help grow ACHE, you make a strong
statement about your professionalism and leadership in the healthcare field and
also strengthen the organization. For more information on the program, go to ache.org/L2L.
4 Steps to Establishing Your Leadership Philosophy
Many leaders have a list
of aspirational adjectives—inspiring, benevolent, collaborative—to guide them
but little idea of how to exemplify those traits in practice consistently.
Thinking about leadership in vague terms can lead to confusion not only for
you, but for your employees as well.
The best way to prevent
this confusion is to write a personal statement or “leadership philosophy” that
includes how you think, act, react and, work with others, according to Ed Ruggero,
business writer and leadership teacher. These statements frequently include the
following four parts:
1. Personal beliefs about leadership. Start by writing your beliefs about
the role of leadership and general leadership principles, such as "leaders
serve others" or "discipline is the bridge between goals and
2. What your team can expect from you. Acknowledging that leadership
is a two-way street will surprise and impress many employees. In the second
section of your personal statement, outline your personal credos and aspects of
your leadership that you are working to continuously improve.
3. What you expect of your team. Consider how you would answer questions
from employees such as, “Is it OK to present you with a problem for which I
have no proposed solution?” and “How long should I wrestle with a challenge
before seeking help?” Most importantly, create an expectation around how
employees should communicate their disagreements with you.
4. What attracts negative attention. Listing your pet peeves may not dramatically
improve organizational performance, but it can help reduce day-to-day stress.
disseminating your leadership philosophy "engages people in an ongoing
conversation about how we can be a better team," Ruggero explains. If you
start to deviate from your commitments, the personal statement also enables
peers or employees to help you correct your course.
—Adapted from “4 Questions Every Great Leader Should Be Able to
Answer,” by Leigh Buchanana, Inc., April 12, 2018.
Enhance Your Decision-Making Skills: 3 Tips
Good decision making
requires a sense of prediction—how different choices change the likelihood of
different outcomes—and a sense of judgment—how desirable each of those outcomes
is—according to a Harvard Business Review
article by Walter Frick.
Highlighted below are
three ways to improve your ability to predict the effects of your choices and
assess their desirability.
1. Avoid overconfidence. Consider the fact that you may be more
confident about each step of your decision-making process than you ought to be,
and that’s OK. If you embrace being less certain, however, you may be more
likely to revisit the logic of your decision and prepare for dramatically
different outcomes than your expected one.
2. Analyze how frequently predicted outcomes occur. Numerous studies demonstrate
that the best starting point for predictions is to ask “How often does that
typically happen?” Get away from the specifics of your particular decision or
individual case and look at the base rate and outcomes of similar cases first.
3. Learn about probability. Research suggests basic training in
probability makes people more effective forecasters and helps them avoid
certain cognitive biases. Brushing up on probability theory may help you better
express uncertainty and think numerically about the question “How often does
this usually happen?”
“Great decision makers
don’t follow these rules only when facing a particularly difficult choice; they
return to them all the time,” Frick writes. “They recognize that even seemingly
easy decisions can be hard—and that they probably know less than they think.”
—Adapted from “3 Ways to Improve Your Decision Making,” by Walter Frick, Harvard Business Review, Jan. 22, 2018.
Special Thanks to Our Platinum Sponsors
The generosity of SOHL's Platinum Sponsors make all that we do
possible! Special thanks to the following organizations (listed in alphabetical
Healthcare is the leader and innovator in healthcare workforce solutions and
staffing services to healthcare facilities nationwide. With insights and
expertise, AMN Healthcare helps providers optimize their workforce to
successfully reduce complexity, increase efficiency and improve patient
Solutions America offers solutions that enable healthcare professionals to be
more efficient and profitable while enhancing the quality of patient care. We
help streamline admissions and discharge processes, support HIPAA compliance,
and integrate patient information with EHR systems. Our solutions are designed
to help clinical staff share information quickly and securely.
a Haskell Company, is a healthcare consultancy devoted to bringing
customer-driven healthcare solutions to provider organizations across the
country. Catalyst deploys innovative strategic, operational, and facility
planning solutions that enable healthcare organizations to optimize the patient
care experience while improving access and reducing costs.
The Hospital Association of San Diego and Imperial Counties (HASD&IC) is a non-profit organization representing 38 hospitals and integrated health systems in the two-county region. Our mission is to advance the organization, management, and effective delivery of affordable, medically necessary, quality health care services for the San Diego and Imperial County communities.
Kaiser Permanente is a leading health care provider and not-for-profit health plan, serving over 11.3 million members in eight states and the District of Columbia. Dedicated to care innovations, clinical research, health education, and the support of community health, Kaiser Permanente’s focus is on total health.
in 1924, Scripps Health is
a nonprofit health system in San Diego. Scripps treats more than 700,000
patients annually through the dedication of 3,000 affiliated physicians and
more than 15,000 employees throughout five hospital campuses, 25-plus
outpatient centers, and hundreds of affiliated medical offices throughout the
HealthCare is a nonprofit health system that includes four acute-care
hospitals, three specialty hospitals, three affiliated medical groups, and a
spectrum of other facilities and services. Sharp has 2,900 affiliated
physicians and more than 18,000 employees across its care sites.
is the worldwide leader in quality of life services. Every day, we strive to
improve the quality of life of 100 million people. We develop, manage, and
deliver a unique array of on-site services, benefits, and rewards service, and
personal and home services.
University of Phoenix is the first of its kind created for—and by—working adults.
Our flexible programs are available online and on campus, with a curriculum
influenced by real industry expectations and taught by instructors who have
actual experience in the health care world.
The University of St. Augustine for Health Sciences (USAHS) is a
graduate institution that offers degree programs in physical therapy,
occupational therapy, nursing, and health sciences, as well as continuing
education programs. Founded in 1979, USAHS has campuses in Florida, California,