Sooner Healthcare Executives

April 1, 2016

Regent's Message

Message from your ACHE Regent

Read more from our ACHE Regent

Regent News 

Greetings ACHE members in Oklahoma,

At the recent ACHE Regents Leadership Conference and ACHE Convocation held in Chicago, Illinois on March 12 & 13, 2016, ACHE welcomed in person over 90 new Fellows.  While there were over 500 new Fellows in ACHE, 90 participated in Convocation.  If you never participated in Convocation when you received your Fellow designation, it is quite a memorable experience.

Once the National Anthems from Canada and the United States are sung, invocations are completed, introductions are announced, the Pledge and Conferral of Fellow Status begins.  For those of you who have not recited our Fellow Pledge recently, here it is to remind you:

Fellow Pledge

As a Fellow of the American College of Healthcare Executives I pledge to:
• Abide by its Code of Ethics;
• Contribute to the advancement of our profession by exemplifying competence and leadership in healthcare management;
• Commit to lifelong learning by maintaining a personal program of continuing education; (pause)
• Contribute to the improvement of my community’s health status;
• Enhance our profession through leadership in a wide range of community and professional activities;
• Uphold and further the mission of the American College of Healthcare Executives to advance healthcare leadership and management excellence.
The ACHE Governors and Regents are dressed in cap and gowns and are seated on a stage to welcome and acknowledge the accomplishments of new Fellows.  The new Fellows are also gowned and capped.  Each new Fellow proudly walks across the stage when their name is called, receives their ACHE pin and shakes the hands of both the current ACHE Chairman of Board of Governors, Edward H.  Lamb, FACHE and the President/CEO of ACHE, Deborah J. Bowen, FACHE, CAE.  One new Fellow from Oklahoma came to Convocation, Joshua Tucker, FACHE, Mercy Hospital Logan County. 

This is ACHE’s 82nd Convocation and many diverse Fellows were acknowledged.  These Fellows came from many of the U.S. States, the Army, the Navy, Veteran Affairs, Indonesia and Singapore.

In Oklahoma, we have over 450 members and 33 percent are Fellows.  We are proud to represent ACHE in the state of Oklahoma and are carrying on ACHE strategic focus and priorities by delivering valuable education and networking opportunities locally to our members and students as well as other healthcare executives.  Please mark your calendars for April 28 Face-to-Face education in Midwest City at the Sheraton.  Hope to see you all there.

If you would like to be more involved in Sooner Healthcare Executives, the Oklahoma ACHE Chapter, please contact me at or the President of Sooner Healthcare Executives, Samuel C. McAdams, FACHE at

Enjoy Spring 2016 in Oklahoma.

Marti F. Jourden, FACHE
Regent for Oklahoma

President's Message

President's Message

Read more from your SHE President

My Fellow ACHE Colleagues,

As the President of the Oklahoma Chapter of ACHE, it is always a pleasure to rub shoulders with local leaders and industry experts. It seems that we are all watching our state government these days as they wade through the various proposed bills and resolutions that will undoubtedly impact our bottom lines. If you are like me, I am certain your ear is to the rail as we listen to the rumblings of the incoming legislative and political trains. I’ll be the first to admit that it is difficult to estimate the size and speed of the trains. Nevertheless, we know it is on the way and will be arriving soon. The question we have to answer today is what are we doing to prepare for its arrival and how can we find the cell number of the conductor! One suggestion I might propose is to get involved in the Oklahoma Hospital Association Advocacy Day. This is a great opportunity to align our efforts as we advocate for healthcare in our great state.


I am excited to announce that the Sooner Healthcare Executive Chapter has once again partnered with the Oklahoma Organization of Nurse Executives to sponsor our third annual Healthcare Executive Summit. This event will offer 6 hours of face-to-face credit and 1 hour of qualified education credit for only $175. Visit for event details and registration information.


It is my pleasure to introduce Catherine Gann (INTEGRIS – Dir, Foundation and Business Development), Cody Elliott (Mercy – Practice Manager III), Rhett Stover (Mercy – President/CEO, OSU Medical Center) and Yvon Fils-Aimé (ODMHSAS – Health and Wellness Program Manager) as the newest members of the SHE chapter board. Please join me in welcoming these great additions to our team.

Many thanks for all that you do for our patients and families in Oklahoma.

Wishing you the best,


Sam McAdams, MBA, FACHE



Local ACHE News


APRIL 28, 2016 

APRIL 28, 2016



Join Oklahoma’s executive leadership for an exciting day of education and networking as we explore hot topics in the healthcare industry. Panel discussions will include:

Financial Implications: The Push from Inpatient to Outpatient Care
Care for the Uninsured and Underinsured
Leading a Successful Multigenerational Organization
Sustaining a Financially Vibrant Healthcare Organization

Attendees will also have an opportunity to hear from our keynote speaker, Dr Terry L Mills. Dr Mills is a proven leader in Population Health Management and Accountable Care in Oklahoma. Come listen as he provides valuable insight into the state of our industry and tools we have as leaders moving  forward.





Education and Networking Events

Be on the lookout for exciting education and networking opportunties

The Sooner Healthcare Executives chapter will be presenting many education and networking opportunities throughout the 2016 year. Visit for current offerings.

If you have any questions regarding upcoming event opportunities or would be interested in serving on the events committee, feel free to reach out to our Education and Networking Chairs at or

Articles of Interest

Inspire Positivity Through Constructive Criticism

Inspire Positivity Through Constructive Criticism

Constructive criticism can help employees improve their work and thus the organization. However, some managers can be negative when delivering the criticism, even if they have good intentions. Prefacing criticism with a comment such as “I want to help you do your job better” isn’t constructive if it destroys an employee’s confidence. Keep the strategies below in mind when providing advice to your employees:

• Create an agenda. Criticism should typically be given soon after a mistake is made, but make you plan out what you will be saying prior to any conversation. Take a few moments to consider the situation and jot down some notes. Most importantly: Don’t criticize in public.
• Don’t use humor. While humor can help to lighten the mood, jokes can send a mixed message. Criticism should be played straight when talking to employees about mistakes and performance problems.
• Stay calm. If you lose your temper, you could lose control of the situation—and you don’t want the discussion to turn into an argument. If necessary, wait a few minutes to calm down before speaking with your employees. If not, the conversation could have the opposite effect of your intentions.
• Say something positive. There’s no need to share extraneous praise, but it’s important to give employees a reason to listen to you. Expressing confidence in them can make them more receptive to your message.
• Offer suggestions. Pointing out errors is only a first step. Provide them with suggestions to avoid mistakes in the future, and ask him or her what could be done differently. Strong constructive criticism goes beyond identifying problems—it also is a way of offering ideas and solutions.

—Adapted from Communication Solutions January 2016 newsletter,

Building Rapport

Building Rapport

Rapport helps create and strengthen positive relationships built on trust and understanding; it is not something you can build overnight. However, you can do a few things to quicken the process:

• Share a little of yourself. To trust and respect someone, you need to know a little about that person. Share with your co-workers and employees a bit of your background and history. Communicate what you think and believe. Open up, and you’ll be surprised how quickly people do the same.
• Look for common ground. As people start sharing information about themselves, look for things you have in common. Do you both like running? Are you both from California? Did you go to the same college? Finding similarities can help reduce resistance in areas you differ.
• Follow their lead. Pay attention to what other people are saying. Does someone have affinity for the word ‘perfect’ Work it into your conversation. Does a co-worker have an upbeat tone? Mimic that. This mirroring is called pacing, and it can help build a subconscious bond between people who don’t know each other that well.

—Adapted from Communication Solutions January 2016 newsletter,



In the rapidly changing healthcare field, a career plan is more important than ever. To help you navigate this evolving marketplace, ACHE is pleased to bring you a unique, interactive and comprehensive tool for planning and managing your career—CareerEDGE™, available as a complimentary benefit to ACHE members.

CareerEDGE Features

• A personalized online Career Dashboard featuring career management tools, job board links, news items and other career resources
• Access to several free assessments including a 360° Working Style tool, a modified versions of Meyer’s Briggs Type Indicator and  ACHE’s Healthcare Leadership Competencies Assessment Tool
• An innovative career planning framework to guide your thinking about career success today and in the future and help you build a solid career plan document
• A process to help you make the connection between clarifying goals, identifying the competencies required for success, identifying valuable resources and assessing the level of progress toward developing critical skill sets.

CareerEDGE is an easy-to-navigate, one-stop source for the full array of resources needed for a strategic approach to career management at any career level. Log in today to give yourself an edge in the healthcare job market! Visit



ACHE Senior Executive Program

ACHE Senior Executive Program

The Senior Executive Program prepares senior healthcare leaders for complex environments and new challenges. Past participants have been senior directors, vice presidents, COOs, CNOs and CFOs—many of whom aspire to be a CEO. The program consists of three sessions, each two-and-a-half days in length. Locations and dates are as follows: Chicago (June 6–8), San Diego (Aug. 14–17) and Orlando, Fla. (Oct. 24–26).

Participants grow professionally in a supportive learning environment over three sessions. The program includes relevant topics, including reducing medical error, improving board relationships, increasing personal influence, understanding financial management in the era of payment reform, confronting disruptive behavior and influencing organizational change.

Enrollment is limited to 30 healthcare executives. A limited number of partial scholarships—underwritten in part by Toshiba America Medical Systems Inc.—are available for those individuals whose organizations lack the resources to fully fund their tuition. For more information, contact Catie Russo, program specialist, at (312) 424-9362, or visit

ACHE Executive Program

ACHE Executive Program

The ACHE Executive Program is designed to help healthcare middle managers refine their knowledge, competencies and leadership skills. Participants will have the opportunity to learn, share and grow professionally together over three multiday sessions. The program covers relevant topics, including improving patient safety and clinical quality, understanding physician integration strategies, appraising personal leadership, managing disruptive behavior, increasing talent development, understanding hospital governance and conflict management and measuring financial success.

The Executive Program will be held at the following locations and dates: Chicago (June 6–7), San Diego (Aug. 14–17) and Orlando, Fla. (Oct. 24–26). Participants must attend all three sessions in each city.

Enrollment is limited to 30 healthcare executives. A limited number of full scholarships underwritten in part by Toshiba America Medical Systems, Inc. are available for those individuals whose organizations lack the resources to fully fund their tuition. For more information, contact Catie Russo, program specialist, at (312) 424-9362, or visit

Tuition Waiver Assistance Program

Tuition Waiver Assistance Program

To reduce the barriers to ACHE educational programming for ACHE members experiencing economic hardship, ACHE has established the Tuition Waiver Assistance Program.

ACHE makes available a limited number of tuition waivers to ACHE Members and Fellows whose organizations lack the resources to fund their tuition for education programs. Members and Fellows in career transition are also encouraged to apply. Tuition waivers are based on financial need and are available for the following ACHE education programs:

• Congress on Healthcare Leadership
• Cluster Seminars
• Self-Study Programs
• Online Education Programs
• Online Tutorial (Board of Governors Exam preparation)
• ACHE Board of Governors Exam Review Course

All requests are due no less than eight weeks before the program date, except for ACHE self-study courses; see quarterly application deadlines on the FAQ page of the tuition waiver application. Incomplete applications and those received after the deadline will not be considered. Recipients will be notified of the waiver review panel's decision no less than six weeks before the program date. For ACHE self-study courses, applicants will be notified three weeks after the quarterly application deadline.

If you have questions about the program, please contact Teri Somrak, associate director, Division of Professional Development, at (312) 424-9354 or For more information, visit