American College of Healthcare Executives
Your Chapter's Quarterly Newsletter Fall 2009
In This Issue

Message from the President
Message from the Regent
Dec. 31 Advancement Deadline for Former Diplomates
2009 New Members, New Fellows, and Recertified Fellows
Annual Dinner Meeting Held November 12, 2009
Summer Meeting/Program Had Distinguished Panel
Summer ePoll Results
ACHE 2009 Chapter Member Needs Survey Results
Make Listening a Key Component of Your Leadership Strategy
Sharing Information Key to Your Companyís Health
Leader to Leader Program
Ensure delivery of Chapter E-newsletter (Disclaimer)


Which of the following statements most closely aligns with your thinking about health care reform:

Iím generally in favor, but have some issues with some of the provisions.
Iím generally in favor but there are some real deal breakers I cannot support.
Congress should start over and consider more conserative approaches.
There is nothing wrong with our current system that a little minor tweaking couldnít fix.
The current bills don't reform enough; we need a single payor system.


THEF Website
ACHE Job Bank

Chapter Officers


Robert E. Byrd, FACHE
Alamance Regional Medical Center


Christine L. Sternjacob
Novant Health – Triad Region


Paul A. Jeffrey
Wesley Long Community Hospital – Moses Cone Health System


Pamela M. Sinclair, FACHE
High Point Regional Health System

Samuel B. Seifert
Wake Forest University Baptist Medical Center
ACHE 2009 Chapter Member Needs Survey Results
by Bob Byrd, FACHE

The results of ACHE’s Chapter Member Needs Survey are in.  ACHE conducted the survey among all of its chapters during the Fall of 2009.  For THEF, 131 members were surveyed, with 62 respondents.  Overall, THEF fared well when compared to other chapters.  Highlights are:

1)  Familiarity with chapter activities and services -  58.3% of THEF respondents said that they were either somewhat familiar or completely familiar with chapter activities and services, compared with a mean score of 59.3% for all chapters.

2)  Overall satisfaction – On a scale of 1 – 10, with 1 being very dissatisfied and 10 being very satisfied, THEF’s mean score was 7.53, compared to a mean score of all chapters of 6.93.

3)  Chapter event attendance – 61.7% of THEF members responded that they attended at least one THEF chapter meeting/event during the last 12 months, compared to a mean score of 46.3% for all chapters.  For attending two or more meetings/events, the scores were 35.0% and 26.7%, respectfully.

4)  Receiving chapter emails – 94.9% of THEF members responded that they received emails from the chapter regarding chapter activities, compared to a mean score of 84.8% for all chapters.

5)  Frequency of chapter emails – 93.0% of THEF members responded that they receive email communications at just about the right frequency, compared with a mean score of 80.2% for all chapters.  7.0% of THEF members said that the email communications are not often enough, compared to a mean score of 19.0% for all chapters.  No THEF members responded that chapter email communications are too frequent, compared to a mean score of 0.8% for all chapters.

Thanks to all who responded to the survey.  Your chapter leaders will use these results to better serve you in the future.  If you would like the complete survey results, please contact Bob Byrd at

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Congress on Healthcare Leadership
March 22 - 25, 2010 

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