American College of Healthcare Executives
Your Chapter's Quarterly Newsletter Spring 2010
In This Issue

Message from the President
Message from the Regent
Leader-to-Leader Program
Join the ACHE Official Group on LinkedIn
National News - Spring 2010
Speechwriting Tips for Successful Presentations
Ensure delivery of Chapter E-newsletter (Disclaimer)


Would you be interested in attending a Board of Governer's Exam preparation course this summer?



THEF Website
ACHE Job Bank
ACHE Home Page

Chapter Officers

Paul A. Jeffrey
Wesley Long Community Hospital – Moses Cone Health System

Pamela M. Sinclair, FACHE
Advanced Home Care

Secretary- Treasurer
Samuel B. Seifert
Wake Forest University Baptist Medical Center


Robert E. Byrd, FACHE
Alamance Regional Medical Center

Christine L. Sternjacob
Novant Health – Triad Region

Wendy P. Hicks
Novant Health – Forsythe Medical Center


Message from the Regent
Winter 2010

Regent’s Message


March 11, 2010



Thank you to those who attended the ACHE Breakfast held February 19 as part of the North Carolina Hospital Association Winter Meeting. The official count was one hundred and thirty five, which is the largest turnout in several years. District 2 Governor Marie Cameron, FACHE, presented an interesting program about the future of ACHE and her great perspective on leadership. Regent’s Senior Leadership Awards were presented to Mark Leonard, FACHE, for outstanding leadership as President and CEO of WestCare for over 15 years and to Jeffrey Spade, FACHE for outstanding leadership of the North Carolina Rural Health Center. Young Careerist awards went to Dean Cikins for outstanding leadership of the Greater Charlotte Chapter and to Kathleen Kaney, FACHE for outstanding leadership in the area of disaster response management.


Make sure you consider attending the Duke Endowment Roland-Hite Seminar in Charlotte, May 6-7. For the first time in the long history of this excellent event there will be an ACHE breakfast as well as Category I credit hours offered. Thanks to Dean Cikins for taking the lead in this initiative.


Last fall I wrote about my experience as a patient for an outpatient procedure at Carolinas Medical Center and the amazing people who took care of me and my family. As someone who believes in lifelong learning, I had another opportunity to experience healthcare from a patient’s perspective on February 25.


College football and wrestling as well as parachuting out of perfectly good airplanes while I was in the Army started wear and tear that eventually led to me needing to have my right hip replaced. After putting the surgery off for two years, the pain got to the point that I really needed to get it done. I told my orthopedic surgeon that, although I had spent many years browbeating his colleagues as to why they had to use prosthesis’s that cost so much that they ate up most of the DRG payment, in my case, money was no object. He got a kick out of that.


My surgery went well. I was standing the afternoon of my surgery, walking and climbing stairs the next day and went home thirty-six hours after the procedure. Homecare is a wonderful service and I am told I can start going to the office for a few hours this coming week.


While all of this is pretty amazing, the best thing about this whole experience was a renewed perspective about just how special healthcare people are. Most of the nurses, nursing assistants, physical therapists and OR staff that took care of me were relatively young. They were all caring, well trained, sure of themselves and just very nice people. Several of the nurses had started other careers and came to nursing in their late twenties. They not only knew their profession, they were well rounded professionals who related well with patients and families.


I left the hospital not only with a new titanium hip, but with new encouragement about our future as a major part of our economy and society. If we are adding to our ranks the quality of people that took care of me, we will find new and better ways of treating and preventing illness and we will make it the most pleasant experience for the consumer it can be.


While I am not suggesting you spend time as patients, I would encourage you to get out and walk around your organization and pay attention to the quality of the people who are doing the work. I hope you will be as happy with what you see as I am.



Fred T. Brown, Jr., FACHE

Regent for North Carolina



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Category 1 THEF Educational Session on May 12th:

"Leading a Successful Multi-Generational Organization" with senior executive panelists from Triad Hospitals

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