American College of Healthcare Executives
Your Chapter's Quarterly Newsletter Fall 2010
In This Issue

Message from the President
Message from the Regent - Summer 2010
ACHE Regent Elections - National News
Avoid Committing Gaffes With Your Multicultural Work Force
Become a More Confident Writer
Find Out Who's Waiting to Welcome You
Join the ACHE Official Group on LinkedIn
Ensure delivery of Chapter E-newsletter (Disclaimer)


THEF Website
ACHE Job Bank
ACHE Home Page

Chapter Officers

Paul A. Jeffrey
Wesley Long Community Hospital – Moses Cone Health System

Pamela M. Sinclair, FACHE
Advanced Home Care

Secretary- Treasurer
Samuel B. Seifert
Wake Forest University Baptist Medical Center


Robert E. Byrd, FACHE
Alamance Regional Medical Center

Wendy P. Hicks
Novant Health – Forsythe Medical Center


ACHE Regent Elections - National News

National News
Summer 2010

ACHE Regent Elections

The 2010–2011 Council of Regents election process is under way, with the following 27 jurisdictions open for election:

* Arizona
* California—San Diego/Imperial Counties
* California—Southern
* Canada
* Florida—Eastern
* Florida—Northern and Western
* Illinois—Metropolitan Chicago
* Illinois—Southern
* Maryland
* Michigan
* Minnesota
* Mississippi
* Missouri
* Montana
* Navy
* New Jersey
* New York—Hudson Valley/Adirondack Area
* North Carolina
* North Dakota
* Ohio—Northern
* Ohio—Southern
* Pennsylvania—Eastern
* Pennsylvania—Southern, Central and Western
* South Carolina
* Texas—Central and South
* Texas—Southeast
* Vermont

Chapter officials whose territory is located in one of these jurisdictions should encourage their members to run for Regent. Serving as a Regent is a unique opportunity to exercise leadership abilities, share innovative ideas and act on behalf of ACHE affiliates.

All Fellows who wish to run for election must submit either a letter of intent to ACHE via certified mail postmarked by September 3, 2010, or an electronic letter of intent to Certified mail is preferred. The letter of intent must include a current business title, business address and telephone number and be sent to the attention of:

Jennifer L. Connelly
Regent Elections Coordinator
Division of Regional Services
American College of Healthcare Executives
One North Franklin Street, Suite 1700
Chicago, IL 60606-3529

If you submit your letter of intent electronically and do not receive confirmation of its receipt by September 7, 2010, contact Jennifer Connelly at (312) 424-9328 or

Go to the Affiliates Only area of to learn more about these upcoming elections.

Board of Governors Examination Review Course

To help prepare applicants for the Exam, ACHE will offer the Board of Governors Examination Review Course on October 13–15 in Phoenix. Passing the Exam is one step on the path to earning the distinction of board certification as a Fellow of the American College of Healthcare Executives (FACHE®). The Exam consists of 230 questions testing 10 core knowledge areas. This review course provides information on all 10 areas, as well as testing strategies, sample questions and a better understanding of the examination’s content, structure and scoring. To register, go to or contact our Customer Service Center at (312) 424-9400. For more information about becoming a Fellow, contact our Customer Service Center or go to

Fund for Innovation in Healthcare Leadership Offerings

ACHE is offering two new special sessions in conjunction with upcoming clusters.  Funded in part by the Fund for Innovation in Healthcare Leadership, these programs are one way that the Fund brings innovation to the forefront of healthcare leadership.

Featured at the Atlanta Cluster is “The Digital Medicine Revolution in Healthcare,” taking place on Tuesday, September 14. World-renowned physician and thought leader Eric J. Topol, MD, director of the Scripps Translational Science Institute and chief academic officer at Scripps Health, will lead this one-time offering by revealing how wireless digital technology and genetic mapping will transform healthcare in unprecedented ways.

Dr. Topol will discuss innovative technologies, current research and the implications for the healthcare field. In addition, a selected group of healthcare leaders will share their experiences with wireless innovations, genomics and personalized medicine while serving as discussion leaders on the progress, limitations, caveats, outcomes and future application of digital technologies. This program qualifies for 6 hours of Category I (ACHE education) credit. In addition, ACHE is accredited by other organizations to provide continuing education credit.

On Wednesday, October 6, in conjunction with the San Francisco Cluster, ACHE and the Fund are presenting “Ethical Wisdom: Doing the Right Thing Every Day, Everywhere in the Organization.” This proactive, half-day seminar, led by Jack A. Gilbert, EdD, FACHE, exposes healthcare executives to the challenges and some very practical solutions to the ethical dilemmas they encounter.

Dr. Gilbert, director of the Master of Healthcare Innovation program at Arizona State University, will share the outcomes of his research and practice working with healthcare organizations on some of their most pressing ethical issues. His key determination is for healthcare leaders and their staff to always do the “right thing” throughout their organization. Responding to the keynote presentation and providing perspective from the practitioner side are healthcare executives Delvecchio S. Finley, FACHE, vice president, Operations, at California Pacific Medical Center; Carrie Owen Plietz, FACHE, chief operating officer at Sutter Health–Mills Peninsula Health System; and
Jerrold A. Maki, FACHE, vice president, Clinical Services, at Stanford Hospitals & Clinics. This program qualifies for 4 hours of Category I (ACHE education) credit. In addition, ACHE is accredited by other organizations to provide continuing education credit.

For those already participating in these clusters, continue your professional growth with these important sessions, or participate solely in these programs. For more information about these one-time offerings and the Fund for Innovation in Healthcare Leadership, visit or call ACHE’s Customer Service Center at (312) 424-9400.




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Fall education session:

September 15, 2010

"Medical Staff Relations"

(ACHE Category I panel discussion)

WFUBMC, Winston Salem, NC


THEF Annual Meeting:

November 11, 2010

Grandover Resort, Greensboro, NC


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