American College of Healthcare Executives
Summer 2011
In This Issue

President's Message
Message from the Regent
National News - Summer 2011
Take Small Steps to Improve Time Management
Build on Excitement
How to Ask for a Raise—and Get It!
2012 to 2014 Credentialing Changes
Ensure delivery of Chapter E-newsletter (Disclaimer)

Chapter Officers


Pamela M. Sinclair, FACHE - Advanced Home Care


Samuel B. Seifert - Wake Forest University Baptist Medical Center

Secretary- Treasurer

Preston Hammock  - Alamance Regional Medical Center


Wendy P. Hicks - Forsythe Medical Center, Novant Health 

Johnny Veal - Lexington Memorial Hopsital

Immediate Past President 

Paul A. Jeffrey
Wesley Long Community Hospital – Moses Cone Health System

National News - Summer 2011

Fund for Innovation Offerings
ACHE is offering two new special sessions in conjunction with upcoming seminar cluster offerings. Funded in part by ACHE’s Fund for Innovation in Healthcare Leadership, these programs are one way the Fund brings innovation to the forefront of healthcare leadership.

Featured at the New York Cluster is “Ethical Challenges and Responsibilities of Leaders,” taking place on Wednesday, August 10. Howard T. Prince II, PhD, director of the Center for Ethical Leadership at the Lyndon B. Johnson School of Public Affairs of the University of Texas at Austin, will lead this program about the erosion of ethical standards in this environment of fierce competition and diminishing operating margins. Some of the ethical failures have arisen in areas such as Medicare fraud, inappropriate influence of elected officials, unethical research practices and questionable human resource decisions.

This enlightening, half-day workshop will dive into the sources of and solutions to this kind of ethical misconduct. Participants will:

  • Discuss how the words and actions of leaders are some of the most powerful influences on ethical choices and behaviors of others in their organization
  • Employ an approach to identify the causes of questionable and unethical behavior and develop strategies to reverse any negative trends
  • Discover how to more effectively influence those you lead and strengthen the culture of your organization to prevent incidents of ethical misconduct

In addition, a selected group of ACHE Fellows will share their experiences confronting ethical challenges in healthcare organizations. Participation in this workshop qualifies for 4 hours of Category I (ACHE education) credit.

On Tuesday, October 11 in conjunction with the San Francisco Cluster, ACHE and the Fund are presenting “ACOs and Medical Homes: Steps to Creating Value-Based Healthcare.” This timely seminar will be presented by Brian Silverstein, MD, senior vice president at CareFirst BlueCross BlueShield, Baltimore. In concept, an accountable care organization (ACO) is a network of healthcare providers assuming joint accountability for coordinating and delivering efficient patient care. Medicare’s ACO program is scheduled to begin in January 2012, but details remain in flux due to increased scrutiny by Congress. The program seeks to open the door to new forms of payment that incentivize value, efficiency and high-quality care. To improve outcomes and lower costs, there is an increased focus on accountable care, bundled payments, physician integration and patient-centered medical homes (PCMHs). Integrally related and a key component, the PCMH empowers providers to coordinate care for patients across the continuum of care. This essential, six-hour session will help you understand these value-based payment approaches and the key competencies required of ACOs and the PCMH.

In addition, two selected groups of healthcare leaders will share perspectives about the medical home model. Participation in this workshop qualifies for 6 hours of Category I (ACHE education) credit.

For those already participating in the New York or San Francisco cluster, continue your professional growth by adding one of these important sessions, or participate solely in these programs as a means to professional growth and development. For more information about these special sessions and the Fund for Innovation in Healthcare Leadership, visit or call ACHE’s Customer Service Center at (312) 424-9400.

ACHE Division Name Changes
ACHE's Division of Education is now known as the Division of Professional Development, and the Division of Membership is now known as the Division of Member Services. The new names reflect recent structural changes at ACHE that brought the Healthcare Executive Career Resource Center from the Division of Research into the Division of Education and the research arm of ACHE's Division of Research into the Division of Membership. The structure changes are designed to enhance service to ACHE affiliates. Navigation to resources on ACHE's website remains unchanged.

ACHE Regent Elections
The 2011–2012 Council of Regents election process is under way, with the following 22 jurisdictions open for election:

* Alabama
* Alaska
* Arkansas
* Delaware
* Georgia—Coastal Plains
* Georgia—Piedmont Plateau
* Hawaii/Pacific
* Idaho
* Kansas
* Louisiana
* Massachusetts
* Nebraska
* New Hampshire
* New York—Empire Area
* Oklahoma
* Oregon
* Puerto Rico
* Rhode Island
* Tennessee
* Texas—West
* Utah
* Virginia

Chapter officials whose territory is located in one of these jurisdictions should encourage their members to run for Regent. Serving as a Regent is a unique opportunity to exercise leadership abilities, share innovative ideas and act on behalf of ACHE affiliates.

All Fellows who wish to run for election must submit either a letter of intent to ACHE via certified mail postmarked by September 2, 2011 or an electronic letter of intent to Certified mail is preferred. The letter of intent must include a current business title, business address and telephone number and be sent to the attention of:

Jennifer Connelly
Regent Elections Coordinator
Division of Regional Services
American College of Healthcare Executives
One North Franklin Street, Suite 1700
Chicago, IL 60606-3529

If you have submitted your letter of intent electronically, and you haven’t received confirmation that it was acknowledged by September 6, 2011, please contact Jennifer Connelly at (312) 424-9328 or

Please note: New Regents will each serve a three-year term on the Council of Regents beginning at the close of the 2012 Council of Regents meeting during ACHE’s annual Congress on Healthcare Leadership.
Go to the Affiliates Only area of to learn more about these upcoming elections.

Early Careerist Advancement Information Session Recording and Slides Available on
A recent Early Careerist–focused Advancement Information Session webinar featuring three ACHE Early Careerist Fellows who shared their experiences attaining Fellow status and study tips for the Board of Governors Examination can now be accessed on The complimentary session also includes an in-depth overview of the core criteria and requirements needed to advance, along with participant Q&A.


Next Article
Previous Article

Next Quarterly Education Session


Late September 2011


Stay Tuned for Details!

This e-mail was sent by the American College of Healthcare Executives on behalf of the ACHE chapter in your area. If you would prefer not
to receive any chapter newsletters via e-mail, please send a message to '' and enter "unsubscribe_chapter newsletters"
in the subject line. Please include your full name, mailing address, and affiliate ID number (if known).