American College of Healthcare Executives
Fall 2011
In This Issue

President's Message
Message from the Regent
National News - Fall 2011
Choose a Diverse Panel of Teachers
Drive Retention With These 4 Simple Steps
Baby Boomers, Beware! Donít Let Your Resume Date You!
2012 to 2014 Credentialing Changes
Ensure delivery of Chapter E-newsletter (Disclaimer)

Chapter Officers


Pamela M. Sinclair, FACHE 
Advanced Home Care


Samuel B. Seifert
Wake Forest University Baptist Medical Center

Secretary- Treasurer

Preston Hammock 
Alamance Regional Medical Center


Wendy P. Hicks
Forsythe Medical Center, Novant Health 

Johnny Veal
Lexington Memorial Hopsital

Immediate Past President 

Paul A. Jeffrey
Wesley Long Community Hospital – Moses Cone Health System

Drive Retention With These 4 Simple Steps

Only 48 percent of the employees recently surveyed by Towers Watson say their employers do a good job retaining top-level talent. That is the lowest level since the end of 2008. Adopt these strategies to retain key staff and boost their productivity:

  • Chart their careers. Seventy-eight percent of employees who stay put say their current employers offered them long-term career opportunities. Only 26 percent of employees who plan to leave feel that way.
  • Give kudos. Sixty percent of workers who stay with their employer are satisfied with how they are recognized. Only 20 percent of employees who plan to leave are content.
  • Communicate more. About two-thirds of workers who plan to remain with their employer say management does a good job of communicating. Less than one-third of those planning to leave believe that.
  • Balance work and life. More than two-thirds (69 percent) of workers who plan to stay feel that management generally understands the issues they face in their jobs and life and offers a supportive culture. But only one out of three workers who are planning to leave has a similar feeling.

—Adapted from “Resolutions to Retain Talent, Engage Workers,” Towers Watson,

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Next Quarterly Education Session


Grandover Annual Meeting

Wednesday, November 9, 2011


Healthcare Law Update

Jodi Knox

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