Spring 2015
In This Issue
President's Report
National News Q1 2015
Eliminate These Poor Listening Habits
Five Methods to Engage a New Employee
Find Out Who's Waiting to Welcome You
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2015 Board Members
President
Garry Kauffman, MPA, FACHE, RRT, FAARC
Wake Forest Baptist Health
gkauffma@wakehealth.edu
(336) 713-2906

President-Elect
Katy Davis, MHA
Cone Health
Katy.Davis@conehealth.com
(336) 832-7396

Secretary
Deana Knight, MSN, HSAD, CEO
Select Specialty Hospital-Greensboro
DeKnight@selectmedical.com
(336) 832-8571

Treasurer
Michelle Bednarek, MHA, CHC, CPhT
Cone Health
Michelle.Bednarek@conehealth.com
(336) 218-8460

Director
Lisa Pennington, FACHE, M.Ed., CCC-SLP
Cone Health
Lisa.Pennington@conehealth.com
(336) 538-7517

Director
Kwadwo Frimpong-Badu
BB&T
kwadwofbadu@gmail.com
(405) 219-0130

Immediate Past President
Vivian Langley, MHA
Cone Health
Vivian.Langley@conehealth.com
(336) 538-7087

Education Chair
Bridgett Sellars, PhD, RN, FACHE
AMN Healthcare
Bridgettsellars@gmail.com
(336) 209-4933

Sponsorship Chair
Mark Watson, MPT, OCS, MBA
Watson Healthcare Solutions
mark@watsonhealth.com
(412) 302-1668

Audit Chair
Brad Marino, MPH, FACHE
Fellowship Hall
bradm@fellowshiphall.com
(336) 580-9198

Recruitment Chair
Michael Duke
KPMG
michaelduke@kpmg.com
(336) 416-0568

Education Liaison
Elisa Melvin, Ph.D
Pfeiffer University
Lisa.Melvin@pfeiffer.edu
(704) 945-7307

Education Consultant
Carol Vogt, Dr.P.H., MSN
Pfeiffer University
carol.vogt@pfeiffer.edu
(704) 945-7318

Student Associate
Eleanor Rivers
Cone Health
Eleanor.Rivers@conehealth.com
(336) 254-6720
Five Methods to Engage a New Employee

According to PwC Saratoga’s Human Capital Effectives Report 2013/14, 22 percent of new employees leave within their first year. Successfully engaging a new hire increases retention rates and can go a long way to increasing employee engagement. Below are five ways to successfully welcome a new hire.

Show Your Appreciation for New Hires

Changing jobs and starting fresh can be intimidating, especially if there is a probation period involved. New employees are searching for assurance that employers recognize their talent and are excited to have them on board. Let new hires know you are interested in seeing how they can shape the future of the company. Everyone needs to feel valued, even in some small way.

Connect the Dots

A key contributor to job satisfaction is the feeling employees have of being part of something bigger. Work to make the connection between your employees’ skills and the goals of the organization. A new employee orientation—either formal or informal—is a way to relate the company’s mission, vision and goals to the skills and experiences of the new hire.

Dole Out Relevant Projects Immediately

Assigning a new hire a project that plays to their strengths and builds their competencies directly upon their start date allows employees to quickly integrate within the organization. Helping them to achieve instant success will also increase their credibility with clients and colleagues.

Create a New Employee Ambassador Position
Having HR or a hiring manager appoint someone within the company to show the ropes to a new hire can be incredibly successful. However, it is important this person has both the time and inclination to take on such a project. Pick a corporate cheerleader who will help to make the new employee feel at home.

Appoint a Mentor

A mentor can reduce the stress of a new employee caused by performing new skills and duties and having a new manager, colleagues and customers. A strong mentor can help a new employee integrate into a company as quickly as possible so they can begin focusing on their work and results.

Helping employees feel valued, competent and part of something important is incredibly helpful to making them feel they have made a smart career move. The quicker they begin to integrate and feel happy with their decision, the faster they feel engaged, confident and able to contribute to the organization.

—Adapted from an article by Jen Lawrence in the December 2014 issue of the Communication Briefings newsletter, www.communicationbriefings.com

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Register Now:
Spring Networking Event

Thursday, May 7, 5:00 PM - 7:00 PM
Wolfgang Puck Pizza Bar, 607 Green Valley Road, Greensboro
For more information and to register, click here.

Spring Summit - Delivering Healthcare with the Patient in Mind
Thursday, May 21, 10:00 AM - 3:00 PM
Hospice and Palliative Care of Greensboro's Lusk Center, 2500 Summit Avenue, Greensboro
Earn 3.0 ACHE face-to-face hours with two panel discussions focusing on serving our patients: Palliative Care, Advancing Quality & Improving Costs and Patient-Centered Care.  Registration fee includes lunch.
For more information and to register, click here.

Welcome To Our Newest Members
We are excited to welcome the newest members of ACHE: Marion Alexander (Novant Health), Divya Bhagat (Cone Health), DeAnne Brooks (Cone Health), Michael Buckingham (Wake Forest Baptist Health), Katie Danner (Cone Health), Debbie Green (Cone Health), Kelsey Heiter (Wake Forest Baptist Health), Alisa Plymale (Kindred Hospital), and Kathy Smith (Kindred Healthcare).  We look forward to seeing you at an upcoming event!

Congratulations to our New and Recertified Fellows
New: Erik Lilje (Cardinal Health).  Recertified: Rita Bunch (High Point Regional), Sharon James, Murray Marsh Jr. (Randolph Hospital), Vicki Moran (Cone Health), and Lisa Pennington (Cone Health).