Spring 2015
In This Issue
President's Report
National News Q1 2015
Eliminate These Poor Listening Habits
Five Methods to Engage a New Employee
Find Out Who's Waiting to Welcome You
Special Thanks to Our Sponsors
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2015 Board Members
Garry Kauffman, MPA, FACHE, RRT, FAARC
Wake Forest Baptist Health
(336) 713-2906

Katy Davis, MHA
Cone Health
(336) 832-7396

Deana Knight, MSN, HSAD, CEO
Select Specialty Hospital-Greensboro
(336) 832-8571

Michelle Bednarek, MHA, CHC, CPhT
Cone Health
(336) 218-8460

Lisa Pennington, FACHE, M.Ed., CCC-SLP
Cone Health
(336) 538-7517

Kwadwo Frimpong-Badu
(405) 219-0130

Immediate Past President
Vivian Langley, MHA
Cone Health
(336) 538-7087

Education Chair
Bridgett Sellars, PhD, RN, FACHE
AMN Healthcare
(336) 209-4933

Sponsorship Chair
Mark Watson, MPT, OCS, MBA
Watson Healthcare Solutions
(412) 302-1668

Audit Chair
Brad Marino, MPH, FACHE
Fellowship Hall
(336) 580-9198

Recruitment Chair
Michael Duke
(336) 416-0568

Education Liaison
Elisa Melvin, Ph.D
Pfeiffer University
(704) 945-7307

Education Consultant
Carol Vogt, Dr.P.H., MSN
Pfeiffer University
(704) 945-7318

Student Associate
Eleanor Rivers
Cone Health
(336) 254-6720
President's Report
Garry Kauffman

My first order of business as the 2015 President is to thank Vivian Langley, 2014 President, and the 2014 THEF board members.  While we've had a successful chapter over the years, Vivian and her team took us to the 'next level' in terms of educational meetings, our first networking event, and joint educational programming with other organizations.  In addition, Vivian doubled our board membership from a few dedicated professionals to a full complement of folks who are working on your behalf to provide the education, networking, communication, and overall value of your ACHE membership.  In this newsletter, I would like to highlight the plans for this year's full calendar of activities and invite all of our members to join us both as participants as well as enlisting your help if anyone is interested in supporting our educational and networking initiatives.

Based on our inaugural networking event last summer in Greensboro, our board is planning 4 networking events this year.  In fact, we held our first networking event last month at the Wake Forest Innovation Center BioTech Place in Winston-Salem.  Our host and sponsor for the event was the Wake Forest PA Program.  Attendance was far beyond our expectations, with 50 attendees coming from the widest variety of healthcare (and non-healthcare) organizations that we have seen in our chapter events.  We have our second networking event already scheduled for May 7.  Details for that event, including how to register, are found later in this newsletter.

I would like to have one of our remaining networking events be one that supports community services (e.g. a women's shelter, food bank, etc.).  Not only would it be doing good for the communities we serve, but our participation would be another means of increasing both our visibility within our communities as well as serving as a vehicle to recruit new members.  I am interested in hearing from you as to what community service you would suggest we support.  My contact information is listed on the left-hand side of the newsletter.

Chapter Name Change is Official
Since there are two "THEF"s, the board worked over the past year to create a new chapter name along with a new logo.  Our new name has just received approval from ACHE and I am happy to announce our new name, ACHE of the Triad, effective April 1.  You will now see this new name reflected on our event invitations and all communication.

Educational Programming
Again based on our increase in programming last year, the board has approved adding additional educational opportunities that would be accredited by the ACHE.  We expect to provide you with the opportunity to earn a total of 6 face-to-face credits this year through our local chapter.  With tight budgets, both professional and personal, for most of us, your chapter's goals include providing as much education locally and cost-effectively so that you can both gain new information that you can utilize in your organization as well as use the CE credits toward advancement and/or recertification for your FACHE.

As for our other initiatives, we are always welcoming folks interested in serving on our Education Committee, which plans and organizes these events.  Bridgett Sellars is our Education Committee Chair and if you are interested in serving on this committee, please contact her directly.

Our first face-to-face meeting was held last week at Hospice and Palliative Care of Greensboro's Lusk Center.  Our panelists, Brendan Riley (North Carolina Community Health Center Association) and Devin Griffith (Randolph Hospital) provided our attendees with an engaging discussion on the night's topic, "Health Insurance Exchanges and Their Effect on Healthcare Delivery Organizations."  Our next educational event, a 3 hour face-to-face event, is scheduled for May 21.  Additional details and registration information are available in this newsletter.

Annual Meeting
As we have done in the past, we will be holding our annual meeting in the latter months of the year.  This event will include networking, education, and an opportunity for some R & R.  Stay tuned for communication regarding the date and location of our annual meeting.  We are also interested in hearing from our members topics of interest for this event.  Please contact Bridgett Sellars with your ideas.  Based upon the phenomenal feedback from last year's event, we plan to hold the meeting at the same location. 

Student Scholarship
It is one of our goals to support student scholarship as a means of both recognizing the work of students enrolled in health administration courses as well as introducing them to ACHE.  Stay tuned for communications in the next few months as to our scholarship program.  Additionally, we are in need of healthcare executives to visit educational programs in our chapter to educate the students about ACHE and our chapter.  This is a wonderful means of increasing our visibility, increasing our membership, and adding these students to our board and committees after graduation.  If you are interested in this, please email me.

In closing, I welcome the opportunity to speak with any of our members and non-members regarding the activities of our chapter, educational programming that you would like us to provide, community service opportunities to increase our visibility, and other opportunities to increase our value to you and the members of ACHE of the Triad.  Please do not hesitate to contact me at any time.

Garry W. Kauffman, MPA, FACHE
2015 ACHE of the Triad President

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Register Now:
Spring Networking Event

Thursday, May 7, 5:00 PM - 7:00 PM
Wolfgang Puck Pizza Bar, 607 Green Valley Road, Greensboro
For more information and to register, click here.

Spring Summit - Delivering Healthcare with the Patient in Mind
Thursday, May 21, 10:00 AM - 3:00 PM
Hospice and Palliative Care of Greensboro's Lusk Center, 2500 Summit Avenue, Greensboro
Earn 3.0 ACHE face-to-face hours with two panel discussions focusing on serving our patients: Palliative Care, Advancing Quality & Improving Costs and Patient-Centered Care.  Registration fee includes lunch.
For more information and to register, click here.

Welcome To Our Newest Members
We are excited to welcome the newest members of ACHE: Marion Alexander (Novant Health), Divya Bhagat (Cone Health), DeAnne Brooks (Cone Health), Michael Buckingham (Wake Forest Baptist Health), Katie Danner (Cone Health), Debbie Green (Cone Health), Kelsey Heiter (Wake Forest Baptist Health), Alisa Plymale (Kindred Hospital), and Kathy Smith (Kindred Healthcare).  We look forward to seeing you at an upcoming event!

Congratulations to our New and Recertified Fellows
New: Erik Lilje (Cardinal Health).  Recertified: Rita Bunch (High Point Regional), Sharon James, Murray Marsh Jr. (Randolph Hospital), Vicki Moran (Cone Health), and Lisa Pennington (Cone Health).