Healthcare Administrators of Tidewater
Message from Your HCAT President
Samantha Kern, President
A message from your HCAT President discussing the upcoming event, board of director changes, and other information.
I’d like to start our newsletter with a Hail and Farewell. I’d like to thank Kelly Brown and Becky
Schulkowski. Kelly has been a dedicated
and passionate member of our chapter and the Board for many years and in nearly
every role and has taken a step back to focus on her family. Becky, President-Elect, accepted a promotion
and has relocated to the Florida area. I
am thankful for Kelly and Becky’s many hours of service to HCAT and the lasting
impression they’ve made on our chapter.
I’d like to congratulate Meredith Strand who was voted into the
President-Elect role. Meredith most
recently acted as Secretary to HCAT and has been an active member with HCAT and
ACHE. I’d also like to congratulate JD
McCoy on his election to the Secretary position. JD has been a volunteer with the
Communications Committee for the past few years and was recently voted onto the
With these changes, HCAT has the opportunity to add a few
members to the Board of Directors. If
you are interested in this or would like to get involved on a committee or
special project, please contact us at firstname.lastname@example.org.
Find us on Facebook! https://www.facebook.com/HCAsofTidewater/
*Click on the small arrow to advance to the next article or use the side bar navigation panel to select articles for viewing.
Khalid Sheikh, FACHE
In the ever changing world of regulation and directives, successful
healthcare organizations are consistently evolving their strategy to outpace
the velocity of change. The nature of
these strategies has also evolved over the years from Total Quality Management
(TQM) to current approaches like Lean/ Six- sigma and Blue Ocean Thinking. Healthcare Administrators of Tidewater (HCAT)
and Central Virginia Healthcare Executives Group (CVHEG) collaborated at an
event at the Williamsburg Lodge on April 29, 2017 to address these and related
topics given their significance to the healthcare scene. The occasion also included discussion on
Rebuilding Public Trust in face of Clinical/ Managerial Errors.
The first presentation of the day started with Kenneth R Deans Jr., VP and COO of
Chesapeake Regional healthcare sharing his experience as a C- suite executive
in setting the stage for Lean and six-sigma processes at his organization.
Kenneth emphasized the importance of culture as a critical component for any
organization getting ready to deploy tools like Lean/ Six-sigma in identifying
and eliminating waste (non-value added activities). He explained using detailed
examples why setting expectations and accountability are a pre-requisite for
any successful effectiveness improvement campaign.
This was followed with an address by Adam M. Campbell, Director, Clinical Improvement and Analytics at
the Children’s Hospital of The King’s Daughters. Adam, who is also an Assistant
Professor in the department of Pediatrics at EVMS brought to focus his work on
Lean/ Six-sigma and how any safety/ quality initiative needs to have a
frontline focus in addition to leadership buy-in. Adam in his talk laid out the approaches to
using “high-reliability principles” and Toyota Production System methods as a
means of problem solving and to standardize processes. He was able to share with the gathering
examples of effectively using these tools for undertaking substantial projects
The final report of the first session was delivered by Charity Anderson, an experienced Senior
Process Improvement Engineer at Sentara Healthcare. Charity included examples
of her work at Sentara involving Root Cause Analysis and Process Control as a
way of improving performance. The need to define a problem and identifying
meaningful measures to track improvement and enable feedback as a critical step
in the performance improvement cycle was brought to light in her discourse.
Last but not the least, the second part of the event exposed
the participants to real-life case studies from 3 diverse organizations’ and
how they tackle the issue of “Rebuilding Public Trust after Clinical and
Managerial Errors.” Wes Blankenship,
Regional Medical Liaison, Novo Nordisk, Dana
Taylor, Director Risk and Patient Safety, Henrico Doctor’s Hospital and Cynthia Taylor, Nurse Manager, VA
Medical Experience presented their respective case studies.
The insight shared by the speakers included how healthcare
organizations are subject to increasing oversight by public and private entities
and how transparency is becoming an expectation of that relationship with our
stakeholders. Examples of community relations initiatives, internal process
improvements, and internal public relations campaigns, such as responses to
patients and families’ questions, press releases, and studying and adjusting
safety initiatives were imparted to the audience.
Khalid Sheikh, FACHE
Message from Your ACHE Regent
you so much for your warm welcome to the Regent role! I would like to start by
thanking Dolores G. Clement, DrPH, FACHE for her magnificent service as our Regent
over the past four years. I have attended the formal orientation program
provided by ACHE, and Dolores has done an excellent job of coordinating a
seamless transition over the past several months to ensure that nothing falls
through the cracks (at least I hope nothing has)!
was privileged to attend the 2017 ACHE Congress on Healthcare Leadership in
Chicago on March 27-30, 2017. It has been awhile since I have attended
Congress, and I was very impressed and energized by the commitment of the 4,000
or so attendees. There were many excellent speakers, but also many informal
learning and networking opportunities throughout the Congress. I was most
impressed with the Opening Remarks made by our new Chairman, Charles “Chuck” D.
Stokes, FACHE, who called us to unite around patient safety. Medical errors are
the third leading cause of death for Americans, numbering more than 250,000 each
year, according to a recent Johns Hopkins Medicine study. This is the
equivalent of multiple jumbo jets crashing every day. ACHE has been working to
develop a partnership with the National Patient Safety Foundation, which has
also aligned with the Institute for Healthcare Improvement. Hopefully, we can unite as an industry and
make an impact on this critically important topic.
more local news, we had a very enjoyable ACHE Luncheon during the Virginia
Hospital and Healthcare Association (VHHA) Spring Conference in Williamsburg on
April 5-7. We were very fortunate to have Henry Ruberte, FACHE, one of the ACHE
Governors, as a guest speaker. Henry travelled from Puerto Rico to be with us,
and everyone enjoyed his talk about the ACHE Strategic Roadmap that is designed
to help us overcome the challenges we all face. It was also interesting to hear
about some of the history of the healthcare system in Puerto Rico. At this
meeting, we also honored three local healthcare leaders with Regent’s Awards:
Executive: Teresa L. Edwards, FACHE
Service: Roberta A. Tinch, FACHE
Executive: Alexa R. Warner, MHA
Finally, I have
appointed a Regent’s Advisory Council (RAC) to assist me in serving the Region.
Therefore, you may see some of these folks working with your Chapters and
Higher Education Network Schools as we roll out various initiatives across the
Region. Please join me in thanking the following individuals for agreeing to
serve in this capacity:
Dolores G. Clement,
Teresa L. Edwards,
Bassam A. Kawwass,
Best wishes to all for a relaxing summer, and please feel free to call on me if there is ever anything we can do to assist you.
John P. Harding, FACHE
Regent, Virginia - Central
Forum on Advances in Healthcare Management Research at 2018 Congress on Healthcare Leadership
ACHE would like to invite authors to submit proposals to present their research at the 10th annual Forum on Advances in Healthcare Management Research. This session will take place during ACHE's 2018 Congress on Healthcare Leadership, which will be held March 26-29, 2018. The senior author of each selected proposal will receive a complimentary registration to Congress.
Please visit www.ache.org/Congress/ForumRFP.cfm for the selection criteria and submission instructions. Submit your up-to-400-word abstract by July 10, 2017.
ACHE Call for Nominations for the 2018 Slate
ACHE’s 2017–2018 Nominating Committee is calling for applications for service beginning in 2018. All members are encouraged to participate in the nominating process. ACHE Fellows are eligible for any of the Governor and Chairman-Elect vacancies and are eligible for the Nominating Committee vacancies within their district. Open positions on the slate include:
Nominating Committee Member, District 1 (two-year term ending in 2020)
Nominating Committee Member,District 4 (two-year term ending in 2020)
Nominating Committee Member,District 5 (two-year term ending in 2020)
Four Governors (three-year terms ending in 2021)
Please refer to the following district designations for the open positions:
District 1: Canada, Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey,New York, Pennsylvania, Rhode Island, Vermont
District 4: Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, New Mexico,Oklahoma, Tennessee, Texas
District 5: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon,Utah, Washington, Wyoming
Candidates for Chairman-Elect and Governor should submit an application to serve that includes a copy of their resume and up to 10 letters of support. For details, please review the Candidate Guidelines, including guidance from the Board of Governors to the Nominating Committee regarding the personal competencies of Chairman-Elect and Governor candidates and the composition of the Board of Governors.
Candidates for the Nominating Committee should only submit a letter of self-nomination and a copy of their resume.
Applications to serve and self-nominations must be submitted electronically to email@example.com and must be received by July 15. All correspondence should be addressed to Richard D. Cordova, FACHE, chairman, Nominating Committee, c/o Julie Nolan, American College of Healthcare Executives, 1 N. Franklin St., Ste. 1700, Chicago, IL 60606-3529.
Following the July 15 submission deadline, the committee will meet to determine which candidates for Chairman-Elect and Governor will be interviewed. All candidates will be notified in writing of the committee’s decision by Sept. 30, and candidates for Chairman-Elect and Governor will be interviewed in person on Oct.26.
To review the Candidate Guidelines, visit ache.org/CandidateGuidelines. If you have any questions, please contact Julie Nolan at (312) 424-9367 or firstname.lastname@example.org.
Tapping Community Physicians for Innovation Ideas
Community physicians who work outside major medical
centers represent a wealth of expertise that could guide innovation efforts, if
mobilized, according to Adam O. Kadlec, MD, a board-certified urologist at
Western Michigan Urological Associates. Kadlec provided tips to help inspire
community physicians to get more involved in a recent blog for NEJM Catalyst.
the process. “Many physicians are simply unaware
that innovation is a process and that entrepreneurship is a discipline ...
Teaching community clinicians that there is a process—and that they can play a
part—is the first step toward engagement,” wrote Kadlec.
for meaningful partnerships. Many major healthcare and
academic medical centers have launched innovation hubs in recent years.
Community clinicians should be intentional about finding opportunities for
innovation, and that may mean creating partnerships where innovation is already
with like-minded physicians. Physicians who don’t have access
to major medical innovation hubs can check out virtual opportunities, like
online matching programs, and conferences, such as Medicine X and TEDMED, to
network with other passionate clinicians.
—Adapted from “Engaging Community Physicians In Innovation,” by Adam O. Kadlec,
MD, NEJM Catalyst, April 26, 2017.
The Thomas C. Dolan Executive Diversity Program - Now Accepting Applicants
Please help us spread the word about the open application period for the 2018 Thomas C. Dolan Executive Diversity Program (ache.org/ExecutiveDiversity).
During this year-long program, scholars benefit from specialized curriculum opportunites to develop strategies for successful navigation of potential career challenges and enhance executive presence, one-on-one interaction with a specially selected mentor, and participation in formal leadership education and career assessments. Enhanced self-awareness, critical leadership skills, and an expanded network of leaders will help prepare scholars to ascend to C-suite roles in hospitals, health systems and other healthcare organizations.
Visit ache.org/ExecutiveDiversity for more information or to apply. If you have questions about the program, please contact Cie Armstead, Director, Diversity and Inclusion, ACHE at email@example.com or (312) 424-9306.
The Foundation of ACHE's Fund for Healthcare Leadership accepts donations to the Thomas C. Dolan Executive Diversity Program. Gifts - no matter the amount - help shape the future of healthcare leadership. Visit ache.org/ExecutiveDiversity to make your donation.
Write an Article for the HCAT Newsletter
Did you know that by writing an article for the HCAT
newsletter, you can earn 2 volunteer service points? Any member who
authors or co-authors and publishes an article of professional substance of at
least 800 words in a local ACHE chapter publication may qualify. To learn
more about the American College of Healthcare Executives Recognition Program,
click here: http://www.ache.org/mbership/credentialing/recognition_program.pdf.
If you are interested in submitting an article, please email
us at firstname.lastname@example.org