|Amanda Choudhary, MHA, MA, FACHE|
"Leaders are people who do the right thing; managers are people who do things right," Warren Bennis, the founder of the leadership institute at the University of Southern California, once said.
Yet, why is it that the right thing to do is often not the easy thing to do? I was recently in a meeting where, when faced with a challenge, the group came up with several smart, and probably effective, workarounds; however, those solutions would not actually fix the problem. When I inquired as to why we couldn't just fix the problem, I received responses like, "it will take too long," and "our policies state..." As healthcare leaders, we face these situations every day, and we decide when to push harder to advocate for change because it's the right thing to do, or when to acquiesce, because it's easier.
Recently I had a colleague at Primary Children's pass away unexpectedly. It was devastatingly sad news to hear someone so young, and so talented, had died. At her funeral, her family members spoke of her repeatedly as "a leader." And her best friend's eulogy included, "she always did the right thing, even when it was hard." Now that's something to aspire to.
Amanda Choudhary, FACHE
Regent for Utah
Intermountain Healthcare - Primary Children's Hospital