Leading for Change: Creating a Humanistic Approach
for Patient, Family and Staff Engagement
Diane Ball BSN, MSEd
September 25, 2019
A.M. – 3:30 P.M. (continental breakfast, breaks and lunch included)
PLACE: The Lodges at Deer Valley
2900 Deer Valley Dr. E Suite 201
City, UT 84060
practical methods for building a patient, family and staff-centered culture.
provides a unique opportunity for healthcare executives to build the leadership
skills and knowledge needed to address patient-experience initiatives in their
organizations. Through a series of simulations, case studies, interactive
exercises and discussions, participants will experience healthcare from the
patient’s perspective. This timely, experiential seminar will explore the
guiding principles impacting the patient experience and examine the leadership
skills and focus areas needed to effect this cultural change.
strategies and methods to put the human experience at the center of
to the patient experience on both personal and humanistic levels.
guiding principles important to the patient experience.
the leadership competencies, skills and commitment necessary to affect
this cultural change.
Sharp right onto
Canyons Resort Dr
At the traffic
circle, take the 2nd exit and stay on Canyons Resort Dr
Diane Ball BSN, MSEd
Diane Ball is a consultant, trainer
and group facilitator, currently working for the Baird Consulting Group in Ft.
Atkinson, Wis. Her diverse background includes critical care nursing, cardiac
rehab nursing, staff and patient education, complimentary therapies, business
development, leadership and patient centered care. Ms. Ball was the
patient-centered champion at Delnor Hospital in Geneva, Ill., from 2005 to 2010
and successfully implemented the Planetree model of patient-centered care. She
consulted for Planetree from 2010 to 2013.
Please submit your $585 registration fee no later than Friday, September 13, 2019. Your check should be made payable to Utah Healthcare Executives. Please submit your check and registration
information to Jasmine Juarez at the address below. Credit card payments may be
made to the UHE Venmo account @utahhealthcareexecutives.
UHE reserves the right to retain
50% of the registration fee for any cancellation after September 13. A substitute may be sent in lieu of your
cancellation. Registrations submitted after September 13, 2019 will
be assessed a $50 late fee.
Name of Attendee: ___________________________________
Preferred Name for Nametag: __________________________
Phone Number: _____________________________________
__Member __Fellow __Faculty/Student Associate __Non-Member
Please specify any special needs (Dietary/Handicap):
UHE Association Administrator
4352 W 5015 S Kearns, Utah 84118
The Lodges at Deer Valley, near the base of Deer
Valley Resort, offers a variety of family-friendly services on-site including
The Brass Tag restaurant, fitness facility, concierge services, general store,
coffee bar, outdoor heated pool and hot tub. Lodges at Deer Valley is
located at 2900 Deer Valley Drive East in Park City. Complimentary in-town
transportation, provided by Cadillac, offers access to the resort and the
shopping, dining and nightlife on Park City’s Historic Main Street.
UHA Fall Conference attendees are offered a hotel
room rate of $155 plus taxes and resort fees. All hotel rooms feature king,
queen or two queen beds, private bath, wireless internet, cable television and
a kitchenette with microwave, toaster, coffee maker and mini refrigerator. To
make your reservation, book online and use the
reservation key UHA2019 or contact Group Lodging at (855) 410-3337. The
room block will be released on Monday, August 26th so make plans now to attend!
RESERVE at http://deervalley.secure.force.com/ResortForce__ReservationRequest?id=4543358