American College of Healthcare Executives - Wisconsin Chapter
Apply Now to Join the 2019-2020 Leadership Development Program
a developing leader in an industry experiencing fast-paced and disruptive
changes, the ability to lead effectively has never been more critical nor more
marketable. Today’s leading healthcare organizations require the talent and
skills of strong leaders to influence others in realizing the vision of the
organization. The American College of Healthcare Executives (ACHE) – Wisconsin Chapter
Leadership Development Program combines site visits, lectures, group exercises,
participatory events, skills assessments, and individual coaching sessions to
prepare emerging leaders with the skills to influence others and immediately impact
their organizations. The program will enlighten the emerging leader about their
leadership abilities, enhance their knowledge of the healthcare industry, and
provide them with the opportunity to immediately apply what they have learned
for personal and professional growth. In addition to the core curriculum, the
program also offers the emerging leader the opportunity to interact with peers
from across the state, receive coaching from successful early careerists and executives,
increase exposure in the Wisconsin Chapter of ACHE, and the ability to network
with Wisconsin’s leading healthcare executives.
a member of the Leadership Development Program, you will:
Get a fresh look at your leadership skills and
assess the value to your organization
Better understand the elements of leadership in
Cultivate leadership skills in a supportive
environment with a peer cohort
Further develop your personal leadership profile
Develop a professional
network of fellow early careerists
Build relationships with
a variety of healthcare executives throughout Wisconsin
leadership skills and prepare emerging leaders with the skills to
influence others and immediately impact your organization
Attend ACHE Wisconsin Chapter’s Annual Conference
and earn up to 12 Face-to-Face Education hours, with Conference
registration fee provided by the Chapter
Message from Your ACHE Regent - Winter 2018
Shamelessly copying the line from our very own Milwaukee Brewer’s young and very talented Christian Yelich: ACHE-Wisconsin Chapter…LET’S GOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!
The story behind the Milwaukee Brewer’s success this year, as told by Christian Yelich, was the team’s contagious spirit and energy! As Yelich stated in the article he submitted to the Player’s Tribune this past September, the Brewers were not always the most talented team on paper, but they had a winning mindset that no one could outhustle them or compete harder than they did. It began early in spring training where Yelich, a young player in a new environment, did everything he could to show his new team that he was a team player. What resulted was a team of seasoned veterans, young players, coaches, front-office staff, and player support, that became a family. As a family, they stayed “loose” and overcame the natural adversity that comes from a grueling 163 regular season game schedule (yep…the Brewer’s even had to play 1 more than the usual 162 games to break a tie and continue their season in the playoffs). And because of the energy they created as a family on the field, we as fans became more energized off the field. This bidirectional energy is what Yelich believed fueled their success and helped them to play past more talented teams with GIGANTIC payrolls.
That energy that was felt by the team and its fans alike is something we can bring to our organizations. As administrators, we can bring together talent from across our organizations to create an energy that can be felt by our customers. In my time as Regent, an area I have recognized as a great opportunity to increase our energy levels is with our young talent. As Regent, I have had the pleasure of working with students and young leaders from across Wisconsin, and it has truly been one of my greatest pleasures in my career. To see their energy and excitement to contribute to a revolution in healthcare is astounding.
And so, as my time as Regent winds down, I sincerely encourage all ACHE Wisconsin members – at any point in their career – to reach out to someone newer in their career to nurture their growth and mentor them to success. It can be formal, through programs like ACHE’s mentoring program, or it can be as informal as coffee with a student who is eager to launch their career after graduating. Whatever it is, do everything you can to create that “family” environment that helped the Brewers to be more successful than they’ve been in decades. It will energize you, those you nurture and the customers we care for with great compassion! If you’re not sure how to get started, give me a call…I’m always happy to talk about my experiences and talk about ways you can find the same kind of energy!
Have a safe and joyful end of your year!
Andrew Hillig, FACHE
Regent for Wisconsin
Leadership Development Program (LDP) Site Visit at Mayo Clinic Health System in Eau Claire, with Cumberland Healthcare
ACHE Leadership Development Program (LDP) cohort IX spent the day in Eau Claire on December 7th for a site visit at Mayo Clinic Health System, organized in collaboration with Cumberland Healthcare. The group was hosted at Mayo Clinic Health System’s Luther Campus, and joined by leaders from Cumberland Healthcare.
Paul Horvath, MD, Chair – Urgent Care, Mayo Clinic
Health System, Northwest Wisconsin, welcomed the cohort as a 2016
graduate of our ACHE Wisconsin Chapter Leadership Development Program
and current chapter board member, and led the opening session on Organizational Integration and Physician Leadership. Jerilyn Mulcahy, MBA, Director – Corporate Health Services and Cindy Ming, MS, LCSW, Operations Administrator – Primary Care, followed with a discussion on Innovations in the Healthcare Delivery System. The group continued with a Tour of the Hospital, and then had the opportunity to meet with Michael A. Morrey, PhD, Regional Chair – Administration, Northwest Wisconsin and Southwest Wisconsin, for a focused Introduction to Mayo Clinic Health System including distinguishing leadership characteristics, as well as his own Leadership Path.
Jordan Dow, FACHE, PharmD, MS, Regional Director –
Pharmacy, Mayo Clinic Health System, Northwest Wisconsin, wrapped up the
morning as another 2016 graduate of the ACHE Wisconsin Chapter
Leadership Development Program and current program committee member, and
shared valuable insights that ranged from Drug Pricing to the process of earning and maintaining the distinguished FACHE Credential as a board certified healthcare executive.
Mike Gutsch, FACHE, Chief Executive Officer, Cumberland Healthcare, joined the group after lunch for an engaging discussion on Rural Healthcare, and shared unique insights and lessons learned from his own Leadership Journey. Keri Nelson, RN, Director of Nursing, Cumberland Healthcare, followed with a discussion on Nursing Leadership, and experience working with Labor Unions in the Healthcare Setting.
The day of learning concluded with a Panel of Vice Chairs – Administration, Mayo Clinic Health System, including Jason Craig, MBA, Vice Chair – Administration, Medical & Surgical Specialties; Zan Degen, RN, MBA, Vice Chair – Administration, Medical & Surgical Specialties; and Dean Eide, EdD, Vice Chair – Administration, Hospital Operations; with Insights and Perspectives for Successful Leadership in the Healthcare Setting.
Nicole Aloia, MHA, MA, Operations Administrator – Medical Oncology, Mayo Clinic Health System, and Benjamin (BJ) Brenna,
PT, DPT, SCS, PES, Director of Business Development and Rehabilitation
Services, Cumberland Healthcare, collaborated as co-hosts in planning
the Site Visit as part of our ACHE-WI Leadership Development Program and
student mentee Anna Johannes joined the group from Future Healthcare Executives at the University of Wisconsin-Milwaukee.
Wisconsin Chapter 2019 Calendar of Events
Chapter Sponsor Webinar
March Milwaukee Social, March 29
Madison F2F Education, March 15
AprilWHA 2019 Advocacy Day, Madison, April 17
Madison Social, April 17
Milwaukee F2F Education
MayLa Crosse F2F Education, May 8
JuneMadison F2F Education
JulyAppleton Social, July 25
Milwaukee F2F Education
SeptemberAnnual Conference, Elkhart Lake, September 16-18
October Eau Claire Social
November2019 Women in Healthcare Leadership Conference, November 8
DecemberChapter Sponsor Webinar
WHA offering free webinar series: Building Resilience for Health Care Professionals
Beginning in January, the Wisconsin Hospital Association (WHA) and the Wisconsin Medical Society are partnering to offer a free
monthly webinar series, focused on building workplace resilience for
busy and stressed health care professionals. The issue of burnout among
health care professionals is real, common but treatable. The 2019
monthly sessions included in this series will address the issue with
engaging and evidence-based content, delivered in bite-sized doses, and
include practical tools, strategies and resources for building and
maintaining a resilient workforce that will be immediately applicable
for all members of the health care team, regardless of your role.
As a member of the Wisconsin Chapter of ACHE, WHA would like to personally invite you to register today to participate in this important series.
The series was developed and will be led by well-known health care
workforce resilience expert Dr. Bryan Sexton, Director of the Duke
Patient Safety Center at Duke University Health System. Each session is
scalable for an audience of any size, and will also be recorded for
participants to access on-demand. We recommend you consider gathering
staff for the live session each month or using the recorded session as
part of a regularly scheduled staff meeting throughout 2019. Each
monthly session will feature a unique topic and is approved for both AMA PRA Category 1 Credit™ and Nurse CE credit., for those who participate in the live event or view the recording within 30 days.
The first session, Prevalence and Severity of Burnout: Workforce Resilience as Care Quality, is scheduled for January 8, so I encourage you to register today. Pre-registration is required, so register now.
If you have specific questions about the series or registration, contact Jennifer Frank or 608-274-1820.
ACHE Announces Nominating Committee 2019 Slate
The ACHE Nominating Committee has agreed
on a slate to be presented to the Council of Regents on March 2 at the Council
of Regents meeting in Chicago. All nominees have been notified and have agreed
to serve if elected. All terms begin at the close of the Council meeting on
March 2. The 2019 slate is as follows:
Committee Member, District 2 (two-year term ending in 2021)
Donald G. Henderson, FACHE
Central Florida Health
Committee Member, District 3 (two-year term ending in 2021)
David A. Stark, FACHE
Des Moines, Iowa
Committee Member, District 6 (two-year term ending in 2021)
COL Mark D. Swofford, PhD, FACHE
(three-year term ending in 2022)
Kurt A. Barwis, FACHE
Bristol (Conn.) Hospital & Health Care
(three-year term ending in 2022)
Brian C. Doheny, FACHE
Associate Vice President
(three-year term ending in 2022)
Michael A. Mayo, FACHE
Baptist Medical Center Jacksonville (Fla.)
(three-year term ending in 2022)
Mary C. Starmann-Harrison, RN, FACHE
Hospital Sisters Health System
Michael J. Fosina, FACHE
New York-Presbyterian/Lawrence Hospital
Additional nominations for members of the
Nominating Committee may be made from the floor at the annual Council of
Regents meeting. Additional nominations for the offices of Chairman-Elect and
Governor may be made in the following manner: Any Fellow may be nominated by
written petition of at least 15 members of the Council of Regents. Petitions
must be received in the ACHE headquarters office (American College of
Healthcare Executives, 300 S. Riverside Plaza, Ste. 1900, Chicago, IL
60606-6698) at least 60 days prior to the annual meeting of the Council of Regents.
Regents shall be notified in writing of nominations at least 30 days prior to
the annual meeting of the Council of Regents.
Thanks to the members of the Nominating
Committee for their contributions in this important assignment:
Edward H. Lamb, FACHE
Charles D. Stokes,
Chisun S. Chun, FACHE
Dolores G. Clement,
Stephen J. Pribyl, LFACHE
Michael O. Ugwueke, DHA, FACHE
Adam C. Walmus, FACHE
Find Open Positions With ACHE's Job Center
Did you know you can apply for healthcare management positions quickly and easily with ACHE’s Job Center?
This member-exclusive resource allows you to search through nearly
1,500 open positions across the nation based on your preferences such as
location and desired salary. We’ve recently added an Internship Tab to
help students and recent graduates navigate opportunities. To gain more
exposure to potential employers, all members have the option of posting a
resume for review. To provide additional value, the Job Center is
complete with a Career Learning Center
to help you enhance your resume and leave a lasting impact during your
next interview. To take advantage of these resources and more, visit ache.org/JobCenter.
Share Your Professional Announcements
Improve your visibility in the healthcare field and build your
professional brand by sharing career updates with ACHE. Have you started
a new job or been promoted recently? Are you planning to retire? Let
ACHE know for a chance to be listed in the “On the Move” section of Healthcare Executive
magazine. All you have to do is email the job title, organization and
location of both your former and your new job, as well as a
high-resolution headshot, to firstname.lastname@example.org.
Save the Date for the 2019 Congress on Healthcare Leadership
The American College of Healthcare Executives’ Congress on
Healthcare Leadership brings you the best in professional development
and opportunities to network with and learn from peers. At the 2019 Congress, to be held March 4–7 at the Hilton Chicago/Palmer House Hilton,
you will have access to expert faculty and the latest information to
enhance your career and address your organization’s challenges in
Join us in 2019 for countless opportunities to innovate, collaborate,
grow and transform. The opening date for Congress 2019 registration and
to reserve hotel accommodations was Nov. 13. Save your spot today!
Hospitals Prioritize Clinical Documentation Improvement
Clinical documentation improvement was identified as a top priority
by hospital technology, financial and physician leaders in a recent
Black Book Market Research report.
“Because of increased patient engagement, the need for proper
clinical documentation improvement driving quality outcome scores has
never been more essential,” says Doug Brown, managing partner of Black
Highlighted below are four additional findings from the survey.
- Nearly 25 percent of all U.S. hospitals now outsource some or all coding functions.
- Ninety-one percent of hospitals with more than 150 beds that
outsource their CDI processes reported significant increases in
appropriate revenue and proper reimbursements in the third quarter of
- Eighty-eight percent of hospitals confirm documented quality
improvements and increases in case mix index within six months of CDI
- Eighty-nine percent of hospital financial officers say that the
above factors do influence their motivation to adopt CDI practices.
—Adapted from “Black Book Survey: New Generation CDI Enhances Patient Care and Reduces Financial Risk,” Black Book Market Research, Oct. 19, 2018.
Study Connects Work-Life Balance, Burnout and Safety Culture
Healthcare is approaching a tipping point as burnout and
dissatisfaction with work-life integration in healthcare workers
continue to increase. Addressing work-life integration issues is
crucial, as poor work-life integration has been linked to higher levels
of burnout and patient safety risk, according to original research
published in BMJ Quality & Safety.
Cross-sectional survey study was completed in 2016 and included more
than 10,600 healthcare workers across 440 work settings within seven
entities of a large academic healthcare system. Researchers created a
work-life climate scale to assess the frequency of behaviors such as
skipping meals, taking breaks and changing personal plans for work among
The study found that work-life climate was strongly associated with
personal burnout and burnout climate, which describes how often
professionals see signs of emotional exhaustion in their colleagues.
“Burnout has implications for patients, the individual healthcare
worker and their families, and is linked to lower perceptions of safety
culture, increased medical errors and lower quality care,” according to
the study. “Targeting [work-life integration] behaviors may provide
tangible interventions at the work setting level that reduce burnout.”
In addition to lower burnout, quartile analyses of the results
revealed higher work-life climate scores were associated with better
teamwork and patient safety norms, better leadership and increased
readiness for quality improvement.
“Improving this climate should be a strategic priority for leaders
interested in building capacity and resilience in their workforce,”
wrote the study authors. “Improving [work-life integration] is likely to
improve healthcare worker’s quality of life, organizational outcomes
and, ultimately, quality of care for patients.”
—Adapted from “Work-life
balance behaviours cluster in work settings and relate to burnout and
safety culture: a cross-sectional survey analysis,” by Stephanie P. Schwartz, Kathryn C. Adair, Jonathan Bae, et al., BMJ Quality & Safety, Oct. 11, 2018.
ACHE-Wisconsin Chapter would like to thank the following Sponsors for their ongoing support: