Summer 2015
Summer 2015
In This Issue
President's Message
Fellow Spotlight: Melissa Proehl, MBA, FACHE
Message from Your ACHE Regent - Summer 2015
12 Things Successful Leaders Never Tolerate
Employee Engagement During Conference Calls
Member Announcements
UW Executive MHA and Medical Management Programs
WSU Spokane MHPA program
ACHE: Become Board Certified in Healthcare Management
ACHE Tuition Waiver Assistance Program
Your Career & Development - JOB BANKS
DELIVERY of WSHEF Newsletter (Disclaimer)
2015-2016 Officers and Board Members
WSHEF Vision & Values
Get Involved! WSHEF Board and Committees
Newsletter Tools
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Chapter Officers
Karin Larson-Pollock, MD, MBA, FACHE

Martin Benning, FACHE

Immediate Past President
Andrea Zavos Turner, MHS, FACHE

Lori Nomura, JD

Jim Cannon, MHA, FACHE

Fellow Spotlight: Melissa Proehl, MBA, FACHE

Melissa Proehl, a Fellow of the American College of Healthcare Executives, relocated to Spokane, Washington, from Albuquerque, New Mexico in 2014. Becoming an ACHE Fellow was an aspiration of  Melissa’s for some time, but she attributes her commitment to complete her fellowship to her time spent as a board member of New Mexico Healthcare Executives, Independent Chapter of ACHE from 2011-2013. It was during this time she made close friendships and connections with other ACHE Fellows and with their support and mentorship, she was motivated to demonstrate her vast knowledge base in healthcare management by obtaining her fellowship.

Growing up in Northern Colorado, after graduating from High School, Melissa always knew she wanted to do something within the field of Healthcare. She graduated with Honors from University of Northern Colorado in 1999 with a Bachelor of Arts in Psychology. During her undergraduate studies, Melissa spent two years writing her undergraduate thesis on “The Use of Alternative and Complimentary Medicine in a Biomedical Model.” It was at this time, she became drawn to the paradigm shift occurring within western medicine and the growing need to redesign the healthcare delivery system.  Dedicating 15 years of her career in healthcare administration, Melissa’s first job out of college as a social worker co-managing a social work department at a skilled nursing facility is where she grew a passion for healthcare management. 

Shortly after relocating to Las Vegas, Nevada, in 2001, she went back to school to obtain her Masters and graduated from the University of Phoenix in 2003 with her MBA in Healthcare Management. Her background spans across a multi-sector healthcare environment including acute-care, managed care, primary care, behavioral health and home care.  She has held executive level positions in business and strategy development, contracting and marketing. In 2008, during her tenure as the Director of Business Development and Outreach for Poudre Valley Health System in Fort Collins, Colorado (2008 Malcolm Baldrige National Quality Award winner), she developed the health system’s first physician compensation plan for newly employed trauma physicians and other specialists while leading all system physician recruitment efforts.  Most recently, from 2012-2014, she was the Chief Strategy Officer for Atrinea Health in Albuquerque, New Mexico and the Executive Director of The Sangre de Cristo Medical Group IPA. In this role, she was responsible for structuring and implementing business initiatives in alignment with healthcare reform activities and was the lead on New Mexico’s first Primary Care MSSP ACO. In addition, she rebranded multiple, independent clinics into one identifiable corporate brand and logo while consolidating multiple clinic websites.

In her current role as a Provider Network Executive at Premera BCBS, she transitioned from the provider side to the payer side and leads negotiations and implementation of provider agreements while consulting with and educating assigned provider accounts.  In addition to her background and experience, she feels her Fellow credential is invaluable in her work today as it puts her on a level playing field with the providers and hospital administrators she negotiates contracts with; it also displays her commitment to healthcare management and the importance she places on learning.



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Upcoming Events


WSHEF Annual Breakfast Meeting

Please join us for the WSHEF Annual Breakfast Meeting on October 8, 2015    

Key Note Speaker:  Chas Roades, Chief Research Officer, The Advisory Board

Regent's Report by Stephen Zieniewicz

Annual Business Meeting 

When:  Thursday October 8, 2015, 7 AM to 8:30 AM


Eligible ACHE members can receive up to 1.5 Face to Face Education Hours

Details:  Join healthcare executives from around Washington State for a presentation by Chas Roades.  More information about the event and tickets for purchase will be made available on the WSHEF website.  



WSHEF 2016 Board Elections  

The Board of Directors of the Washington State Healthcare Executives Forum is seeking candidates for the following positions to begin service January 1, 2016.

President Elect- President Elect serves as a Board Officer assisting with overall chapter development and management. Will serve as President in 2017 and Immediate Past President in 2018.

At-Large Board Members (3 positions available) – 2 year terms. At-Large Board Members represent chapter membership, lead chapter committees and attend chapter events.

Candidates from throughout the state are strongly encouraged to apply – much board business is conducted via electronic and teleconference media.

Candidates should submit letter of intent to the Immediate Past President, Andrea Turner, at  to include the following information:

Name/ Title/ Organization/ Address/ Phone / Email/ Position desired/ ACHE Status (Member/Fellow)

Deadline for candidates to declare:  Friday August 7th 4PM.


Mix and Mingles

Get to know your colleagues!  Watch for Upcoming Meet-n-Mingle Events in your Neighborhood
•        Have you wondered if there are ways you can meet more of your local healthcare colleagues – that  mysterious thing called “networking”?
•        Are you looking to find a next role?  You looking for the right candidate?
•        Is there a problem you are tackling at work and wonder if others are working on a similar issue?  Or are you just looking for others who will understand what the heck you are talking about?
•        Know where all the local healthcare execs hang out after work?
The highly popular Meet-N-Mingle events will be returning to different venues across our state.  Our first two will be scheduled for September/October in Tacoma and Seattle (UW area).  As we get the dates and locations finalized, an invitation will be sent out.
Meet-n-Mingles are informal gatherings of area WSHEF members at a local restaurant or pub.  There is typically a small fee to cover appetizers.  While this is not a formal education program, someone will be there to share upcoming WSHEF and ACHE events and activities. 
So, rather than heading out into the usual rush-hour, head over to a local Meet-n-Mingle for a nosh and a drink and get to know your fellow executives.  We want to put A U in COLLEGE!  (hint:  colleAgUe)
By the way, we are always looking for local hosts around the state and we will help you do all the planning.  If you have an interest in holding a future Meet-N-Mingle in your area let the membership committee know at
Thanks, and get networking, people!