Summer 2015
Summer 2015
In This Issue
President's Message
Fellow Spotlight: Melissa Proehl, MBA, FACHE
Message from Your ACHE Regent - Summer 2015
12 Things Successful Leaders Never Tolerate
Employee Engagement During Conference Calls
Member Announcements
UW Executive MHA and Medical Management Programs
WSU Spokane MHPA program
ACHE: Become Board Certified in Healthcare Management
ACHE Tuition Waiver Assistance Program
Your Career & Development - JOB BANKS
DELIVERY of WSHEF Newsletter (Disclaimer)
2015-2016 Officers and Board Members
WSHEF Vision & Values
Get Involved! WSHEF Board and Committees
Newsletter Tools
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Chapter Officers
Karin Larson-Pollock, MD, MBA, FACHE

Martin Benning, FACHE

Immediate Past President
Andrea Zavos Turner, MHS, FACHE

Lori Nomura, JD

Jim Cannon, MHA, FACHE

12 Things Successful Leaders Never Tolerate

Tolerance, for the most part, is an excellent trait. Accepting difference enriches both lives and organizations. However, there are some aspects of life that should never be tolerated, most importantly because they can tear down your success. Start by making the below list intolerable both for you and those around you.

1. Dishonesty. Living honestly brings peace to you and others. Dishonesty places a false reality on your life and is an easy way to bring down success.
2. Boredom. It tends to be the case that successful people are usually exploring something new. Life is too short to be inactive and remain in your comfort zone. Get out there and do something you’ve never done before.
3. Mediocrity. Settling for less is a huge temptation, and one that is easy to take. What makes people stand out is their willingness to strive for more and make tough decisions that can lead to a life of greatness.
4. Negativity. Every negative thought you have keeps you from being your best. If you hear yourself complaining either out loud or to yourself, find a way to shut it down and bring out the best in any situation.
5. Toxicity. Whether at work or at home, a toxic environment can leave you feeling ill. If something doesn’t feel right, makes you tired or fills you with dread, either cut it loose or brainstorm ways to improve upon the situation.
6. Disorganization. Clutter and disorder cause stress and affects your emotional and mental well-being. Get rid of what you don’t need and keep everything else where it belongs. Come up with an organizational system that works for you and stick to it.
7. Unhealthiness. Unhealthy food, relationships, habit—unhealthy anything—affects every aspect of your life. Remind yourself you deserve better and then give yourself better. Consciously make the decision that is healthiest for you.
8. Regret. Regrets are a fact of life, but dwelling on them will only bring you down. Find peace with yourself that whatever happens happens. Learn from it, right whatever you can—and then leave it behind.
9. Disrespect. Relationships are vital for success and respect is vital for relationships. Disrespect, no matter the form or who it may be directed toward, is one of the most destructive forces you can harbor. While cliché, it’s important to think of the Golden Rule: Treat others how you would want to be treated.
10. Distrust. This can be bred through a succession of tiny compromises over time, so be mindful. Focus on growing your own integrity and surround yourself with others who do the same.
11. Anger. Anger is something none of us can avoid, and used positively, it can motivate you to action. But holding onto it is paralyzing and accomplishes nothing. Learn to direct anger toward problems, not people, and then work to get over the thing that made you angry in the first place.
12. Control. There are some things you will never be able to control. Focus your energy on what you can and learn to let go of the rest.

—Adapted from “12 Things That Successful Leaders Never Tolerate,” by Lolly Daskal

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Upcoming Events


WSHEF Annual Breakfast Meeting

Please join us for the WSHEF Annual Breakfast Meeting on October 8, 2015    

Key Note Speaker:  Chas Roades, Chief Research Officer, The Advisory Board

Regent's Report by Stephen Zieniewicz

Annual Business Meeting 

When:  Thursday October 8, 2015, 7 AM to 8:30 AM


Eligible ACHE members can receive up to 1.5 Face to Face Education Hours

Details:  Join healthcare executives from around Washington State for a presentation by Chas Roades.  More information about the event and tickets for purchase will be made available on the WSHEF website.  



WSHEF 2016 Board Elections  

The Board of Directors of the Washington State Healthcare Executives Forum is seeking candidates for the following positions to begin service January 1, 2016.

President Elect- President Elect serves as a Board Officer assisting with overall chapter development and management. Will serve as President in 2017 and Immediate Past President in 2018.

At-Large Board Members (3 positions available) – 2 year terms. At-Large Board Members represent chapter membership, lead chapter committees and attend chapter events.

Candidates from throughout the state are strongly encouraged to apply – much board business is conducted via electronic and teleconference media.

Candidates should submit letter of intent to the Immediate Past President, Andrea Turner, at  to include the following information:

Name/ Title/ Organization/ Address/ Phone / Email/ Position desired/ ACHE Status (Member/Fellow)

Deadline for candidates to declare:  Friday August 7th 4PM.


Mix and Mingles

Get to know your colleagues!  Watch for Upcoming Meet-n-Mingle Events in your Neighborhood
•        Have you wondered if there are ways you can meet more of your local healthcare colleagues – that  mysterious thing called “networking”?
•        Are you looking to find a next role?  You looking for the right candidate?
•        Is there a problem you are tackling at work and wonder if others are working on a similar issue?  Or are you just looking for others who will understand what the heck you are talking about?
•        Know where all the local healthcare execs hang out after work?
The highly popular Meet-N-Mingle events will be returning to different venues across our state.  Our first two will be scheduled for September/October in Tacoma and Seattle (UW area).  As we get the dates and locations finalized, an invitation will be sent out.
Meet-n-Mingles are informal gatherings of area WSHEF members at a local restaurant or pub.  There is typically a small fee to cover appetizers.  While this is not a formal education program, someone will be there to share upcoming WSHEF and ACHE events and activities. 
So, rather than heading out into the usual rush-hour, head over to a local Meet-n-Mingle for a nosh and a drink and get to know your fellow executives.  We want to put A U in COLLEGE!  (hint:  colleAgUe)
By the way, we are always looking for local hosts around the state and we will help you do all the planning.  If you have an interest in holding a future Meet-N-Mingle in your area let the membership committee know at
Thanks, and get networking, people!