Fall 2015
Fall 2015
In This Issue
President's Message
FEATURED ARTICLES
Fellow Spotlight: Jan Bennett, MS, FACHE
Checking In With Employees
Communicating Change
DEVELOPMENT AND CAREER
Member Announcements
UW Executive MHA and Medical Management Programs
WSU Spokane MHPA program
ACHE: Become Board Certified in Healthcare Management
ACHE Tuition Waiver Assistance Program
Your Career & Development - JOB BANKS
DELIVERY of WSHEF Newsletter (Disclaimer)
CHAPTER AND RESOURCES
2015-2016 Officers and Board Members
WSHEF Vision & Values
Get Involved! WSHEF Board and Committees
Newsletter Tools
Search Past Issues
Print-Friendly Article
Print-Friendly Issue
Forward to a Friend
Links
•  ACHE Home Page
Chapter Officers
President
Karin Larson-Pollock, MD, MBA, FACHE

President-elect
Martin Benning, FACHE

Immediate Past President
Andrea Zavos Turner, MHS, FACHE

Secretary
Lori Nomura, JD

Treasurer
Jim Cannon, MHA, FACHE

FEATURED ARTICLES
Checking In With Employees

Communicating and checking in on employees on a regular basis is important for a successful workflow. One-on-one meetings are a great way to consistently discuss duties, deadlines and questions and to keep in touch. The below will ensure the meetings are productive and necessary communication is shared in an effective manner.

Stick to a Specific Time

Consistency is key to beneficial communication. Connect with the employee regarding the day and time that would work best for both of you to meet on a weekly basis, and create meeting reminders for the discussion that extend far in advance. This ensures you will both be on the same page and that the meeting won’t be easily forgotten. Additionally, don’t cancel a check-in meeting at the last minute. There are exceptions, but sticking to a schedule shows your employee you value their time and creates a pattern that is easy to adhere to.

Create a Safe Space

Although constructive criticism on projects and management of workload is helpful for success, being respectful in delivering this feedback is a must. Employees should not be punished for speaking their mind. Make sure to answer their questions with respect, and try sharing something they’ve excelled in that week while offering suggestions for improvement in other areas. Such a gesture can boost morale and build trust. Creating a trusting environment will strengthen the bond between you and your employee.

Value Honesty

When chatting with an employee, strive to answer his or her questions as honestly as possible. If you can’t share something, explain why. And if you don’t have an answer, admit it and try to find out after the meeting.

Coach Employees
 
Instead of telling employees what to do, collaborate with them to help them find their own solutions and answers. This will help build their own confidence and their trust in you. Help them develop their skills so they feel empowered and engaged instead of dependent on you for advice.

Ask for Feedback

One-on-one discussions should not solely be a question-and-answer sessions. Engage in a real dialogue and ask employees what they desire from you and how you can help to manage them in a stronger way. They’ll welcome and appreciate the opportunity to give you their thoughts on your performance and other matters.

End on a Positive Note

At the end of each meeting, share at least one way in which the employee excelled that week. Thank the employee for his or her questions and the discussion itself, and express confidence in his or her abilities. Workers will feel better about meeting with you if you close on a high note. 

—Adapted from Communication Solutions May 2015 newsletter, www.communicationbriefings.com

 

Previous Article
Next Article
Upcoming Events
UPCOMING EVENTS

 

Seattle Meet -n- Mingle

Please join us for a networking event with your WSHEF colleagues in the University of Washington/Seattle Children's Hospital area. 

October 15, 2015 6 to 8 pm

Varlamos Pizzeria
3617 NE 45th Street
Seattle, WA 98105

Register at

http://events.constantcontact.com/register/event?llr=sszqhtuab&oeidk=a07ebiqz7fv48c2bd5d

 

 

 

Meet -n- Mingles

Get to know your colleagues!  Watch for Upcoming Meet-n-Mingle Events in your Neighborhood
 
•        Have you wondered if there are ways you can meet more of your local healthcare colleagues – that  mysterious thing called “networking”?
•        Are you looking to find a next role?  You looking for the right candidate?
•        Is there a problem you are tackling at work and wonder if others are working on a similar issue?  Or are you just looking for others who will understand what the heck you are talking about?
•        Know where all the local healthcare execs hang out after work?
 
The highly popular Meet-N-Mingle events will be returning to different venues across our state.  Our first two will be scheduled for September/October in Tacoma and Seattle (UW area).  As we get the dates and locations finalized, an invitation will be sent out.
 
Meet-n-Mingles are informal gatherings of area WSHEF members at a local restaurant or pub.  There is typically a small fee to cover appetizers.  While this is not a formal education program, someone will be there to share upcoming WSHEF and ACHE events and activities. 
 
So, rather than heading out into the usual rush-hour, head over to a local Meet-n-Mingle for a nosh and a drink and get to know your fellow executives.  We want to put A U in COLLEGE!  (hint:  colleAgUe)
 
By the way, we are always looking for local hosts around the state and we will help you do all the planning.  If you have an interest in holding a future Meet-N-Mingle in your area let the membership committee know at smsaxe@comcast.net.
 
Thanks, and get networking people!