A Chapter of the American College of Healthcare Executives June 2016
In This Issue
President's Message
Message from Your ACHE Regent - Spring 2016
Master These 4 Vital Conversations
Listen With Intent to Strengthen Leadership Skills
DEVELOPMENT AND CAREER
Member Announcements
UW Executive MHA and Medical Management Programs
WSU Spokane MHPA program
ACHE: Become Board Certified in Healthcare Management
ACHE Tuition Waiver Assistance Program
Your Career & Development - JOB BANKS
DELIVERY of WSHEF Newsletter (Disclaimer)
CHAPTER AND RESOURCES
2016 Officers and Board Members
WSHEF Sponsors
WSHEF Vision & Values
Get Involved!
Volunteer Opportunities
Host a Meet N Mingle in Your Area
WSHEF - MEMBERSHIP
Newsletter Tools
Search Past Issues
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Links
•  ACHE Home Page
Chapter Officers

President
Martin Benning, FACHE
wshef.president@achemail.net
 

President-elect
Dina O'Leary, FACHE
wshef.presidentelect@achemail.net

Immediate Past President
Karin Larson-Pollock, MD, MBA, FACHE

Secretary
Lori Nomura, JD
wshef.secretary@achemail.net

Treasurer
Jim Cannon, MHA, FACHE
wshef.treasurer@achemail.net

 

WSHEF Sponsors


SCI Solutions enables health systems and their provider networks to gain economic value through better community-based care coordination
Listen With Intent to Strengthen Leadership Skills

Strong listening skills are essential to your success as a leader, but you can’t just nod your head in assent when employees and customers are speaking. You must always listen with a purpose so both parties learn something from every conversation. Here are some tips:

  • Study your own listening style and habits. Discover when you’re most likely to actively listen. Is it the morning? The end of the day? Are your listening skills better walking through the workplace or in an office with the doors closed? Everyone has their own habits, strengths and gaps. Be aware of yours and play to your strengths. 
  • Engage in active listening. Your brain can think faster than anyone can talk. As such, your mind can easily wander while you’re supposed to be listening. One way to make sure this doesn’t happen is to give your brain something to do: evaluate information, obtain knowledge, understand the person better, etc. Enter into conversations with a specific goal, and then put your brain to work achieving that goal. In other words: Make your brain too busy to wander. 
  • Offer continuous feedback. Don’t wait until the conversation is finished to respond to what you’ve heard. When your employee makes a key point, jump in and restate the point to make sure you understand it. Then offer your feedback right then and there. After that, move to the next point. This will keep you involved in the entire conversation and elicit better results from each meeting.

 —Adapted from Communication Solutions April 2016 newsletter, www.communicationbriefings.com.

 
 
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Upcoming Events

We have a number of events planned for 2016 and more are coming!

 


 


 

 

ACHE Cluster Seattle


June 13 - 16th

Hyatt at Olive8 | 1635 8th Avenue

 

View More Information HERE

 

 

Questions? Contact wshef.admin@achemail.net 

 

Check out our web site for more information WSHEF

 

Social Media and Marketing Expertise Needed!

Looking for ways to get involved with Washington State Healthcare Executives Forum? We are in need of talented individuals who can help manage our website and social media channels, including LinkedIn and Twitter, with WSHEF's latest news and events. We are also looking for someone with marketing expertise to help us better connect with our membership.  If you are interested and have experience with social media, website maintenance or marketing, please email wshef.communications@achemail.net and wshef.admin@achemail.net