In This Issue
President's Message
Message from Your ACHE Regent - Spring 2016
Master These 4 Vital Conversations
Listen With Intent to Strengthen Leadership Skills
Member Announcements
UW Executive MHA and Medical Management Programs
WSU Spokane MHPA program
ACHE: Become Board Certified in Healthcare Management
ACHE Tuition Waiver Assistance Program
Your Career & Development - JOB BANKS
DELIVERY of WSHEF Newsletter (Disclaimer)
2016 Officers and Board Members
WSHEF Sponsors
WSHEF Vision & Values
Get Involved!
Volunteer Opportunities
Host a Meet N Mingle in Your Area
President's Message
by Martin Benning, MHA, FACHE


“To be a successful healthcare leader these days you have to become comfortable with ambiguity and volatility,” is what my colleague Mike Waters, SVP of Physician Services at Providence has said to me on multiple occasions. As leaders we are challenged and inspired by what the future holds for us in healthcare. Each day we face increasing pressures to deliver and support high-quality care with a new level of service that patients are demanding. Consumerism is on the rise with new expectations for simplicity, transparency, quality and experience. Internal and external forces continue to help us learn how to innovate in service to our patients and communities and we continue to shift our mindset and culture of provider- and process-centric to population- and customer-centric. New market entrants are disrupting the status quo and developing new models of care as well as differentiated products and as the dust settles from ICD-10, MACRA is right around the corner. 

These are indeed ambiguous and volatile times and I’ve never been more excited to be a healthcare leader. This is our opportunity to break the traditional mold of healthcare and reinvent how we care for our populations. At ACHE Congress this spring I had the chance to meet with many leaders and attend several sessions focused on healthcare disruption. Many were excited about the possibilities it brings but also tentative to move from concept to operations. Many shared innovative ideas in the areas of retail and virtual care all the way to acute and post-acute channels. I invite all of you join the conversation of what you are doing or what you are seeing in the way of healthcare innovation and disruption on our WSHEF LinkedIn page.      

Martin Benning, MHA, FACHE
President, WSHEF

More News From ACHE:

Apply for the Thomas C. Dolan Executive Diversity Program by July 8. During this year-long program, EDP scholars will receive specialized curriculum opportunities that address successful navigation of potential career challenges and enhance executive presence. Each scholar also will benefit from one-on-one interactions with a specially selected mentor and participation in formal leadership education and career assessments. The EDP will empower participants with enhanced self-awareness, critical leadership skills and an expanded network of leaders to help prepare the EDP scholars for their ascension to C-suite roles in hospitals, health systems and other healthcare organizations.
Visit for more information or to apply. Please direct any questions about the Thomas C. Dolan Executive Diversity Program to Cie Armstead, director, diversity and inclusion, at or (312) 424-9306.

The Foundation of ACHE’s Fund for Innovation in Healthcare Leadership is accepting donations to the Thomas C. Dolan Executive Diversity Program. Gifts—no matter the amount—will help shape the future of healthcare leadership. Visit to make a donation.

Official Notice for the 2016–2017 Council of Regents Elections.
The 2016–2017 election process has begun to select new Regents who will serve on the American College of Healthcare Executives Council of Regents—the legislative body that represents ACHE’s members. Service is a unique opportunity to exercise your leadership ability, share innovative ideas and act on behalf of other ACHE members.

All Fellows who wish to run must submit either a letter of intent to ACHE via certified mail postmarked no later than Aug. 26, 2016, or an electronic letter of intent to When submitting the letter, please use this form and return it to the attention of Caitlin E. Stine, Regent Elections Coordinator, Division of Regional Services, American College of Healthcare Executives, 1 N. Franklin St., Ste. 1700, Chicago, IL 60606-3529. If you submit your letter electronically, and you haven’t received confirmation that it was acknowledged by Sept. 2, 2016, please contact Caitlin Stine at (312) 424-9324 or

Members are assigned to a Regent jurisdiction based on their address. Fellows who are uncertain about their jurisdiction or would like additional information about Regent responsibilities should contact Caitlin Stine.

New Regents each will serve a three-year term on the Council of Regents beginning at the close of the 2017 Council of Regents meeting during ACHE’s annual Congress on Healthcare Leadership.

Tuition Waiver Assistance Program.
To increase the availability of ACHE educational programming for Members experiencing economic hardship, ACHE has established the Tuition Waiver Assistance Program.
ACHE makes available a limited number of tuition waivers to Members and Fellows whose organizations lack the resources to fund their tuition for education programs. Those in career transition also are encouraged to apply. Tuition waivers are based on financial need and are available for the following ACHE education programs:

•    Congress on Healthcare Leadership
•    Cluster Seminars
•    Self-Study Programs
•    Online Education Programs
•    Online Tutorial (Board of Governors Exam preparation)
•    ACHE Board of Governors Exam Review Course

All requests are due at least eight weeks before the program date, except for ACHE self-study courses; see quarterly application deadlines on the FAQ page of the tuition waiver application for complete information. Incomplete applications and those received after the deadline will not be considered. Recipients will be notified of the waiver review panel's decision at least six weeks before the program date. For ACHE self-study courses, applicants will be notified three weeks after the quarterly application deadline.
If you have questions about the program, please contact Teri Somrak, associate director, Division of Professional Development, at (312) 424-9354 or For more information, visit