Hello WSHEF colleagues,
Last quarter I wrote about moving beyond your comfort zone. I often wear a bracelet that reminds me “Life begins at the end of your comfort zone.” The other phrase that often adorns my arm is, “She believed she could. So she did.” I purchased it shortly after beginning my new career in a new industry.
Having worked for the same company for 14 years – starting work somewhere else was a little terrifying. Completely changing industries compounded that terror. How do you do that? Then again, how do we take on any new challenge? Just like eating an elephant…it must be done one step at a time. How do you know if you will succeed? Simple, you don’t. You must find a way to believe that you can and then make it happen, one step at a time.
I recently attended the one-hour credit and reception sponsored by Change Healthcare that was part of the ACHE Cluster here in Seattle. The panel was discussing Improving throughput – something most hospitals struggle with. The three panelists had all utilized Change Healthcare’s program to improve their throughput. They each emphasized putting a plan together, using the tool to measure and evaluate what’s happening within their system, and then sharing that information with their staff and empowering the staff to improve the situation. How did they know it would work? They didn’t. They did each believe that providing their employees with accurate and timely information would allow the employees to figure out how to better manage and time the various components of care for the patients and the tasks and services surrounding the care of the patients would make their own work easier and, as a result, improve throughput. What is measured, can be managed.
What challenges do you face at home or at work? Do you believe you can be successful? Are you?
Learning and growing by taking advantage of the opportunities offered by your professional organization is a great way to help strengthen your skills and contacts. If you didn’t have the opportunity to attend ACHE Congress or Cluster (or even if you did!) I hope to see you at our upcoming annual breakfast meeting on October 12th in conjunction with WSHA’s Annual Meeting. We will have an interesting panel discussion on the future of retail healthcare here in Washington state.
Our Loft9 Sponsored education series also continues in October with a panel discussion in Bellevue on the evening of the 25th. This is a joint program between Loft9, WSHEF and our own Asian Health Leaders Forum. Additional information is available in this newsletter and on our website.
Recently several members of the WSHEF Chapter Leadership team were able to attend an ACHE Chapter Leaders conference in Chicago. We are working for you – finding ways to improve our offerings and our educational and networking opportunities. Conversations are in the works for joint programming with some of our neighboring chapters. We are hoping to provide opportunities for our members in other parts of the state. If you would be interested in assisting us with programming opportunities beyond the Puget Sound Region, WE WANT YOU! We are looking forward to providing programming in areas such as Vancouver, Tri-Cities, Spokane, and more! Let us know what kind of programming you want to see and where you would like to see it! Perhaps your facility or your favorite winery would be a fabulous venue for a Face to Face Meeting, Panel Discussion, or Meet-n-Mingle. Please contact me or another board member with your ideas, suggestions or willingness to coordinate!
Dina E. O'Leary, MBA, FACHE