Travelers Aid Dallas/Fort Worth has opened a facility at the Intermodal Transportation Center (ITC) in downtown Fort Worth, TX, the largest bus transfer center for the Fort Worth Transportation Authority (The T). The station also provides connections to Greyhound intercity bus; Trinity Railway Express commuter rail, which The T jointly owns with Dallas Area Rapid Transit; and Amtrak intercity rail.

The ITC’s Travelers Aid desk will provide emergency assistance, referrals, and information for passengers traveling by ground transportation. The services will range from handing out diapers and overnight toiletry packs to giving information on essential travel services, such as where to replace a lost cell phone, rent a car seat, or fill a prescription. Staff will also make referrals, give away maps, and provide directions to stores, nearby restaurants, and overnight accommodations.

It is one of only eight Travelers Aid facilities located at a U.S. bus or rail station; the only one in a Texas city; and the only Texas expansion beyond Dallas/Fort Worth International Airport, where it has operated 35 years.

“The ITC is a major public transportation hub in Fort Worth, and it only makes sense that Travelers Aid be a part of this convenient center. It has the potential to benefit thousands of travelers with an outreached helping hand when they need it most,” said Fort Worth Mayor Mike Moncrief, who participated in ribbon-cutting ceremonies Nov. 12.

Dick Ruddell, president of The T, said: “Travelers Aid will also be helpful to city residents who rely on The T for day-to-day travel to increase their self-sufficiency by using the wide array of public transportation services available in this region.”

« Previous Article

Return to Top | Return to Main

Next Article »