APTA | Passenger Transport
August 16, 2010

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AROUND THE INDUSTRY

SFMTA Transitioning from Paper Passes to ‘Clipper’ Smart Cards

The San Francisco Municipal Transportation Agency (SFMTA) has begun eliminating most paper passes and Regional Transit Connection stickers for San Francisco Municipal Railway (Muni) service. By next spring, Muni will accept Clipper(SM), the successor to the TransLink®  regional farecard, in place of the stickers and all passes except the Lifeline pass made available through human services agencies.

Holders of the Muni “A” Fast Pass, which also allows riders to access San Francisco Bay Area Rapid Transit District service, will be the first to make the change; users must transfer to the Clipper card no later than the end of October. Other area transit agencies that accept Clipper include AC Transit, Caltrain, Golden Gate Transit and Ferry, and soon the Santa Clara Valley Transportation Authority and San Mateo County Transit District.

Muni customers who qualify for the monthly discount pass due to disability currently use a monthly sticker on their RTC Discount ID Card, and they will receive Clipper-compatible cards automatically when they apply for or renew their cards. They must switch to loading the pass on their card by the end of October, before purchasing their November pass. Customers can load their cards online, at a participating Clipper vendor or, beginning this fall, on a ticket vending machine in a Muni Metro station.

Senior and youth pass holders will be the next to transition, in early 2011, followed by “M” Fast Pass customers in spring 2011.

“We have more than 40,000 customers who use the ‘A’ pass and more than 7,000 who use the RTC stickers, so it’s critical we start early.” said Nathaniel P. Ford Sr., SFMTA executive director/chief executive officer. “While the end of October is the deadline, we advise our monthly customers to begin switching well in advance of that.”

Muni reported approximately 600,000 customer boardings using a Clipper or TransLink card in June—a 100 percent increase in just six months.

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